Chrysler 300 Complaints (2013)

306 consumer complaints on file.

#10904474September 7, 2016
AIR BAGS, SEAT BELTS
I WAS IN AN ACCIDENT WITH MY SON AS THE PASSENGER. WE WERE TRAVELING AT 55MPH WHEN A VEHICLE PULLED OUT IN FRONT OF ME. I NEVER HIT BRAKE AS THERE WAS NO TIME...WE DROVE THROUGH THE FRONT OF HIS CAR. IMPACT WAS SO HARD HIS RADIATOR WAS SHIFTED TO THE LEFT SIDE OF HIS CAR. MY SON BORE THE BRUNT OF THE IMPACT AS THE HIT WAS ON THE PASSENGER SIDE. NONE OF THE AIR BAGS WENT OFF NOR DID HIS SEAT BELT TIGHTEN. HE HIT HIS SHOULDER ON THE SIDE WINDOW AND CRACKED IT. I KNOW IN 2012 AND 2014 CHRYSLER HAD ISSUES WITH AIR BAG INFLATORS AND SEAT BELT TENSION DEVICES ON THE 300 MODEL.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10903162September 1, 2016
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING 50 MPH, THERE WAS A LOUD NOISE AND THE VEHICLE SHIFT LEVER INDEPENDENTLY MOVED FROM DRIVE INTO NEUTRAL. THE CONTACT WAS ABLE TO PLACE THE VEHICLE BACK IN DRIVE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE CONTACT ALSO STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS A LOOSE TERMINAL ON THE BATTERY AND ALTERNATOR. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 10/13/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899787August 31, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898546August 25, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING VARIOUS SPEEDS, THE BATTERY SAFE MODE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT SMELLED A BURNING ODOR UNDER THE HOOD. THE CONTACT ALSO MENTIONED THAT THE RADIO BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,200.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10898152August 24, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT INDICATED THAT THERE HAD BEEN NO FAILURES UNTIL THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). SHORTLY AFTER LEAVING THE DEALER, THE ACCELERATOR PEDAL WAS APPLIED AND DID NOT RESPOND MORE THAN ONCE. THE CONTACT HAD TO APPLY FORCE TO THE ACCELERATOR PEDAL WHILE DRIVING 40 MPH. WHEN DRIVING OVER A RAILROAD TRACK, THE CONTACT HAD TO APPLY FORCE TO THE ACCELERATOR PEDAL TO GET THE VEHICLE TO CROSS THE TRACKS. THE TRANSMISSION WARNING INDICATOR FLASHED. IN ADDITION, THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER, BUT THEY DID NOT HAVE A REPAIR SOLUTION OR PARTS AVAILABLE. THE MANUFACTURER WAS CONTACTED MORE THAN TEN TIMES BY THE CONTACT AND WAS STILL WAITING ON A REPAIR REMEDY TO DETERMINE IF THE VEHICLE WOULD BE REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 16,414. UPDATED 10/06/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897167August 19, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING 25 MPH, SMOKE APPEARED FROM THE FRONT OF THE VEHICLE. THE CONTACT PULLED THE VEHICLE OFF THE ROAD, BUT WAS UNABLE TO PLACE THE VEHICLE IN PARK OR SHUT OFF THE ENGINE. ALSO, THE DOORS AND WINDOWS WERE INOPERABLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND CAUSED THE WIRING HARNESS TO MELT. THE BATTERY WAS ALSO DESTROYED DUE TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10896258August 16, 2016
PARKING BRAKE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE THE VEHICLE WAS IDLING WITH THE PARKING BRAKE APPLIED, THE ENGINE REVVED AND THE VEHICLE MOVED FORWARD TOWARDS THE GARAGE DOOR. THE CONTACT'S WIFE ATTEMPTED TO STOP THE VEHICLE, BUT WAS CUT OFF BETWEEN THE DRIVER'S DOOR AND THE GARAGE DOOR. THE VEHICLE DRAGGED HER ALONG AS IT CRASHED INTO THE GARAGE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S WIFE SUSTAINED MULTIPLE CUTS AND BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE FRONT END OF THE VEHICLE WAS DESTROYED. MEANWHILE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,232.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10895269August 12, 2016
STRUCTURE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V240000 (STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/23/16*LJ THE CONSUMER STATED THE VEHICLE ROLLED INTO A TRASH CAN, WHILE IT WAS IN PARK AND CAUSED A DENT. UPDATED 10/05/16.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10894059August 8, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE DEALER WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER MAY SUPPLY THE PARTS FOR THE RECALL REPAIR. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PARTS TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893712August 6, 2016
ELECTRICAL SYSTEM
EXACT SAME SYMPTOMS CUSTOMERS ARE REPORTING FOR NHSTA CAMPAIGN 1V634000. HOWEVER, MY CAR IS NOT COVERED BECAUSE IT HAS A 180 AMP ALTERNATOR AND THE RECALL IS FOR 160 AMP ALTERNATORS. I HAD SUDDEN ELECTRICAL BURNING SMELL INSIDE CAR AND SMOKE COMING FROM UNDER THE HOOD. DEALER REPLACED ALTERNATOR UNDER MY SERVICE CONTRACT (OUT OF WARRANT) SO IT COST ME $100.00 INSTEAD OF 700-900 DOLLARS. IT PRETTY CLEAR THESE 180 AMP ALTERNATORS SHOULD BE INCLUDED IN THE RECALL. CHRYSLER ONLY CARES ABOUT THEIR BOTTOM LINE. I WANT MY $100.00 BACK CHRYSLER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893341August 5, 2016
ELECTRICAL SYSTEM
ALTERNATOR WENT OUT. IT'S A RECALL ON THOUSANDS OF CAR BUT SUPPOSEDLY NOT THIS CAR. CAR LOST POWER WILL I WAS DRIVING DOWN THE STREET. SMELLED SOMETHING BURNING. HAD THE SAME EXACT PROBLEM WITH MY 2012 CHRYSLER 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893566August 5, 2016
POWER TRAIN
UPON EXITING VEHICLE (WHILE PLACING ROCKER GEAR SHIFT IN PARK POSITION), VEHICLE ROLLED AWAY IN REVERSE DOWN INCLINED DRIVEWAY. PERSONAL INJURY AND VEHICLE BODY DAMAGE SUSTAINED TO RIGHT REAR LOWER PANEL.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10892115August 1, 2016
ELECTRICAL SYSTEM
WHILE DRIVING MY 2013 300S THE LIGHTS ON MY DASH BEGAN TO FLASH. A FEW MINUTES LATER MY RADIO CUT OFF AND WOULD NOT CUT BACK ON. ABOUT A MINUTE LATER I GOT A MESSAGE ON THE DASH THAT SAID "BATTERY SAVER MODE". I HAD NO IDEA WHAT WAS GOING ON AND ALL OF A SUDDEN MY THE CAR JUST SHUT DOWN. I HAD NO CONTROL OVER THE CAR, NO BRAKES, NO STEERING... NOTHING. LUCKILY I WAS NOT IN A POSITION WHERE I NEEDED TO AVOID HITTING OTHER CARS BECAUSE I COULD NOT STEER. I THEN STARTED TO SMELL BURNING RUBBER. AFTER THE CAR CAME TO A COMPLETE STOP THE LIGHTS STARTED FLASHING AGAIN AND THEN THE WIPERS CAME ON. (THEY WERE NOT TURNED ON.) THE WIPERS SLOWED AND THEN THE CAR WENT TOTALLY DEAD (AGAIN). I GOOGLED "BATTERY SAVER MODE" AND SAW THAT IT WAS MY ALTERNATOR. I THEN SAW THAT CHRYSLER HAD A RECALL OUT FOR THEIR ALTERNATORS SO I CALLED THEIR RECALL CENTER. I WAS TOLD THAT, "YES, THERE WAS A RECALL." AND I HAD THE RIGHT KIND OF CAR AND THE RIGHT ENGINE BUT MY ALTERNATOR WAS 180 AMPS. (THEY ONLY RECALLED THE 160 AMPS.) I READ MOST OF THE COMPLAINTS AND THEIR EXPERIENCE WAS ALMOST IDENTICAL TO MINE. AND I ALSO READ THAT THERE WERE PEOPLE WITH THE 180 AMPS HAD THE SAME EXPERIENCE AND WAS ALSO TOLD THE SAME THING AS I WAS TOLD BY CHRYSLER ("AT THIS TIME WE ONLY HAVE A RECALL OUT FOR 160 AMP ALTERNATORS. SAVE YOUR RECEIPT AND IF AND WHEN WE DO A RECALL ON THE 180 AMPS WE WILL REIMBURSE YOU."). REALLY!? MY TOTAL COST WAS $1260 (ALTERNATOR, BATTERY AND A BELT). COME ON CHRYSLER YOU KNOW THAT THESE ALTERNATORS ARE BAD (BOTH 160 AND 180)! I GUESS UNTIL SOMEONE REPORTS A DEATH THEY WON'T RECALL THE 180 AMP. I WOULD TELL ANY BUYER OF THE 300 TO BEWARE. I PERSONALLY WILL NEVER PURCHASE A CHRYSLER AGAIN. (I HAVE OWNED 2.) NO MATTER HOW COOL THEY LOOK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892146August 1, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V240000 (POWER TRAIN), BUT THE DEALER WAS UNABLE TO SUPPLY THE PARTS FOR MONTHS. WHILE WAITING FOR THE PARTS TO REPAIR THE VEHICLE, THE GEARS FAILED TO STAY IN GEAR AND THE CONTACT CONSTANTLY HAD TO APPLY THE EMERGENCY BRAKE TO ENSURE THAT THE VEHICLE WOULD NOT ROLL WITHOUT WARNING. THE CONTACT EXPERIENCED THE FAILURE WITH THE GEAR BEING PLACED IN DRIVE, PARK, OR REVERSE AND IT WAS NOT FULLY IN GEAR. THE CONTACT HAD TO QUICKLY MANEUVER THE GEAR IN PLACE AND APPLY THE EMERGENCY BRAKE. THE DEALER WAS NOTIFIED OF THE FAILURE FOR MONTHS, BUT THE PART WAS UNAVAILABLE. THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE WHEN THE DEALER WOULD BE ABLE TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891795July 30, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
WE WERE DRIVING AND SUDDENLY ABS BRAKE AND ALERT LIGHT CAME ON AND WE GOT MSG ON DASH BOARD THAT SAY SERVICE TRANSMISSION ,SHUT OFF ENGINE TO ENGAGE PARK , WE PULLED OUT OF TRAFFIC AND STOPPED ON THE SIDE OF ROAD AND PUSHED THE TURN OFF BUTTON BUT THE ENGINE DO NOT CUT OFF AND THE GEAR WILL NOT DIS ENGAGE FROM DRIVE AND NOR SHUTT OFF , WE WERE SCARED WE DONT KNOW WHAT TO DO AS WE CANNOT SHUT OFF THE CAR AND IF WE JUMP OUT OF CAR THE CAR IS STILL RUNNING AND IN DRIVE DRIVING SO WE KEEP ON PUSHING THE POWER OFF AND FINALLY IT TURNED OFF AND WE WANT TO LET YOU KNOW THAT YOU LOOK INTO IT AS IT IS VERY SCARY AND FEAR FULL .WE MADE A MOVIE AND POSTED ON YOUTUBE AS WE CANT SENT IT TO YOU , THE LINK IS HTTPS://YOUTU.BE/LTL81SLADEO . THE EXACT MILES ON VEHICLE IS APPROX 30400 AS VEHICLE IS AT HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889126July 27, 2016
UNKNOWN OR OTHER
TOOK VEHICLE TO DEALER TO REPAIR AC ISSUE. WAS GIVEN VEHICLE AND DRIVE IT LESS THAN A MILE WHEN THE VEHICLE DASH STATED "TRANSMISSION SHUT VEHICLE OFF AND PUT IN PARK" WHEN I ATTEMPTED TO PLACE IT IN PARK THE GEAR SHIFT WOULD NOT COME OUT OF DRIVE. THE ONLY WAY TO STOP THE VEHICLE IS TO PUT ON THE EMERGENCY BRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888669July 26, 2016
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING 65 MPH, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885444July 18, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE WOULD INDEPENDENTLY SHIFT OUT OF GEAR WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883525July 8, 2016
ELECTRICAL SYSTEM
ON 7.4.16 AT APPROXIMATELY 9PM, I WAS AT A TRAFFIC INTERSECTION WAITING FOR THE LIGHT TO TURN GREEN. SUDDENLY, MY CAR RADIO SHUT DOWN, AND ON THE INFORMATION SCREEN, A 'BATTERY SAFE MODE' MESSAGE APPEARED. THEN THE LIGHTS WENT DIM, THE INFO-SCREEN FLASHED WHITE, AND THE WINDSHIELD WIPERS STARTED MOVING VERY SLOWLY. AT THAT POINT, I TRIED TO PUT THE CAR IN NEUTRAL AND SHUT IT OFF, BUT THE SHIFTER WAS NOT RESPONSIVE. THEN, ALL THE SCREENS WENT OUT AND THE CAR DIED. I CALLED MY ROADSIDE ASSISTANCE TO COME TO EITHER JUMP OR TOW MY CAR. THE TECHNICIAN SHOWED UP AND TRIED TO JUMP START THE VEHICLE, BUT TO NO AVAIL. THE CAR WAS THEN TOWED TO A REPAIR SHOP. THE REPAIR SHOP DISCOVERED THAT THE 180 AMP ALTERNATOR WAS FRIED (IN THEIR WORDS) AND THE ALTERNATOR FRIED THE BATTERY AS WELL. THE REPAIRS TOTALED APPROXIMATELY NINE HUNDRED DOLLARS! (NOTE) THE FIRST NEW ALTERNATOR THEY INSTALLED WAS FAULTY. FOR A CAR UNDER 3 YEARS OLD, MAINTAINED IMPECCABLY, THIS IS RIDICULOUS TO HAVE AN ALTERNATOR FAIL IN SUCH A SHORT PERIOD OF TIME. I FILED A COMPLAINT WITH CHRYSLER CORP. AND DISCOVERED THAT THERE WAS A RECALL ON A 160 AMP ALTERNATOR IN THE CHRYSLER 300. I ASKED AND THEY ADVISED ME THAT THE MANUFACTURER FOR BOTH THE 160 AND 180 AMP ALTERNATORS IS THE SAME. THE RECALL (OCTOBER 8, 2014) FOR THE SMALLER 160 AMP ALTERNATOR IS ; NHTSA RECALL #14V-634, AND CHRYSLER RECALL # P60 RESPECTIVELY. IT SEEMS LIKE THE PROBLEM EXISTS ON BOTH ALTERNATORS. CHRYSLER CORP. SHOULD TAKE A PROACTIVE AND NOT REACTIVE STANCE AT THIS POINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883043July 6, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE THE GEAR SHIFTER STICK WAS PLACED IN THE PARK POSITION, THE VEHICLE ROLLED BACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 56,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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