Chrysler 300 Complaints (2012)

426 consumer complaints on file.

#11061980January 10, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMAL SMOKE ODOR COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO WEST COVINA CHRYSLER DODGE JEEP RAM LOCATED AT: 298 N AZUSA AVE, WEST COVINA, CA 91791, (626) 858-7202, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ODOR WAS FROM THE ALTERNATOR. THE CONTACT WAS INFORMED TO KEEP DRIVING THE VEHICLE AND THAT THE VEHICLE WAS SAFE. A WEEK AFTER THE VEHICLE WAS TAKEN TO THE DEALER DUE TO THE SMOKE ODOR, WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO ALHAMBRA CHRYSLER LOCATED AT 1100 W MAIN ST, ALHAMBRA, CA 91801, (626) 537-2400, TO BE DIAGNOSED. THE CONTACT WAS AGAIN INFORMED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED HOWEVER, THE CONTACT WAS AGAIN INFORMED THAT THE REMEDY PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11062036January 10, 2018
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING 60 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V435000 (ELECTRICAL SYSTEM) AND 16V240000 (POWER TRAIN). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CAR PROS CHRYSLER JEEP DODGE RAM, 585 RAINIER AVE S, RENTON, WA 98057) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054950December 15, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 40 MPH, THE "BATTERY SAVE MODE" MESSAGE SUDDENLY DISPLAYED. ALSO, THE RADIO TURNED OFF, THE TRACTION CONTROL AND ANTI LOCK BRAKE INDICATORS ILLUMINATED, AND THE VEHICLE SUDDENLY STALLED. THE BATTERY WAS LATER REPLACED. WHEN THE VEHICLE WAS STARTED, SMOKE APPEARED FROM THE ALTERNATOR. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (PEARL CHRYSLER IN PEOTONE, IL). AN INVESTIGATOR FROM THE MANUFACTURER WAS SENT TO EXAMINE THE VEHICLE. IT WAS DETERMINED THAT THE ALTERNATOR WAS SEVERELY DAMAGED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11051788December 1, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING 55 MPH ON THE INTERSTATE, THE VEHICLE LOST POWER AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, THE RADIO HAD NO SIGNAL. THE CONTACT HAD THE VEHICLE TOWED BY TRIPLE AAA TO THE DEALER (SKYLAND AUTO GROUP, 255 SMOKEY PARK HIGHWAY, ASHEVILLE, NC 28806 (828) 667-5213). THE CONTACT ATTEMPTED TO REACH THE DEALER, BUT RECEIVED NO RESPONSE. THE DEALER HAD THE VEHICLE SINCE NOVEMBER 29, 2017. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045938November 14, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043307November 4, 2017
AIR BAGS, UNKNOWN OR OTHER
TAKATA RECALL DURING ACCIDENT THE AIRBAGS DID NOT DEPLOY AND NOW MAKES A NOISE WHEN THE CAR IS TURNED OFF.DID NOT GET A RECALL THAT THE AIRBAGS WAS BAD AT THE TIME BEFORE OR AFTER THE ACCIDENT THAT HAPPENED ON A CITY STREET.IN CASE THERE IS MORE INFO NEEDED THE NAME OF MY INSURANCE COMPANY IS PEAK PROPERTY AND CASUALTY INSURANCE CORPORATION P.O BOX 1080 FREEPORT , IL 61032-1080.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11042997November 3, 2017
ELECTRICAL SYSTEM
ALTERNATOR REPLACEMENT IS STILL NOT AVAILABLE COULD POSSIBLY CAUSE ENGINE FIRE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041426October 30, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2012 CHRYSLER 300. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER CAME IN CONTACT WITH AN EMBANKMENT. THE VEHICLE WAS UNABLE TO BE MOVED AND THE ENGINE COMPARTMENT CAUGHT FIRE WITHOUT WARNING. THE DRIVER SUSTAINED FATAL INJURIES DUE TO SMOKE INHALATION. THE FIRE DEPARTMENT FILED A FIRE REPORT. THE VEHICLE WAS TOTALED AND TOWED TO A HOLDING LOT. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE LOCAL DEALER (MCLARTY DANIEL CHRYSLER DODGE JEEP RAM, 2201 SE MOBERLY LANE, BENTONVILLE AR, 72712) WAS CONTACTED, BUT DID NOT PROVIDE ANY INFORMATION REGARDING THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT HAD NOT RETURNED ANY OF THE CONTACT'S PHONE CALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. ..UPDATED 12/11/17 *BF *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
1
#11040053October 26, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT WAS NOT DIAGNOSED. THE CONTACT STATED THAT THE DEALER RESET THE AIR BAG WARNING SYSTEM, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033933October 16, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING UNKNOWN SPEEDS, THE INSTRUMENT CLUSTER FLASHED AND THERE WAS AN ABNORMAL BURNING ODOR. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT PURCHASED THE PART AND REPLACED THE ALTERNATOR; HOWEVER, THE VEHICLE WAS STILL INOPERABLE. THE CONTACT VISITED A LOCAL DEALER (2639 LAKESIDE DR, LYNCHBURG, VA 24501) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: 32635882. THE MANUFACTURER ADVISED THE CONTACT TO TOW THE VEHICLE TO A LOCAL DEALER AT HER EXPENSE. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11033027October 12, 2017
POWER TRAIN
NOTHING HAS HAPPENED AS YET BUT I HAVE HAD NO FURTHER CONTACT FROM DEALER ON ALTERNATOR PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032655October 10, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING 15 MPH, THE ENGINE STALLED AND VARIOUS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED WITH A USED ALTERNATOR. THE LOCAL DEALER (STERLING HEIGHTS DODGE CHRYSLER JEEP RAM, 40111 VAN DYKE, STERLING HEIGHTS, MI, 48313) STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031621October 3, 2017
ELECTRICAL SYSTEM, ENGINE
ALTERNATOR WENT OUT WHILE DRIVING. SERVICE DEPARTMENT HAD MY VEHICLE FOR 7 DAYS. WE WENT BACK AND FORTH AS TO WHO WAS GOING TO PAY FOR THE REPAIR THAT WAS COVERED UNDER THE T36 RECALL. 5 DAYS AFTER SAID REPAIR, THE A/C COMPRESSOR IS NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030840October 2, 2017
POWER TRAIN
APRIL TRANSMISSION SOFTWARE PATCH WAS INSTALLED BUT THE PROBLEM STILL OCCURS PERIODICALLY. SINCE PATCH WAS INSTALLED TRANSMISSION HAS LOCKED IN PARK TWICE REQUIRING "EMERGENCY" RELEASE. LAST WEEK I PULLED INTO MY DRIVEWAY, SHIFTED INTO PARK AND REACHED FOR A PACKAGE ON FLOOR. WHILE REACHING CAR ROLLED FORWARD HITTING CORNER OF BRICK GARAGE KNOCKING BRICK WORK LOOSE AND SNAPPING GARAGE DOOR CABLE ON RIGHT SIDE OF DOOR.BRICKWORK MUST BE TAKEN DOWN AND REINSTALLED. AM AWAITING ESTIMATES. PHOTOS ARE ATTACHED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11030437September 28, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I WAS PARKING IN A PARKING GARAGE AND THE CAR WENT INTO LOW BATTERY MODE AND THE ABS LIGHT CAME ON. I COULD SMELL BURNING FROM THE ENGINE. I WAS ABLE TO MAKE IT SAFELY TO PARK AS I WAS IN A PARKING GARAGE. I WAS ABLE TO INSPECT UNDER THE HOOD AND WHILE FACING THE ENGINE THEIR WAS SMOKE/BURNING SMELL TO THE LEFT OF THE ENGINE. THE DEALER DID CONFIRM IT IS PART OF THE T36 RECALL AND IS STATING I HAVE TO PAY UP FRONT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030189September 27, 2017
ELECTRICAL SYSTEM
I WAS SENT A RECALL NOTICE THRU THE MAIL AND I WAS GIVEN A APPOINTMENT ON OCTOBER 17TH 2017. I HAD TO END UP CALLING MOSS BROS OF MORENO VALLEY ON SEPTEMBER 23RD 2017 TO ACCELERATE MY APPOINTMENT BECAUSE MY RADIO, DASH AND WINDSHIELD WIPERS WERE ACTING UP AND FLICKERING AT THE SAME TIME. THE VEHICLE ALSO STARTED TO SPUTTER THEN SHUT DOWN. THE SAME THING HAPPENED ON SEPTEMBER 25TH 2017 BUT I CALLED AGAIN BECAUSE MY VEHICLE STOP WHILE MAKING A LEFT TURN AND STOPPED IN THE MIDDLE OF A INTERSECTION. LUCKY AVOIDING AN ACCIDENT BUT I COULDN'T GET IT TO GO IN ANY GEAR AND OR NEUTRAL TO PUSH IT OUT OF THE INTERSECTION. I HAD TO 'YOUTUBE' A VIDEO TO LEARN HOW TO MOVE MY CAR. THIS TIME MOSS BROS IN MORENO VALLEY MOVED MY APPOINTMENT TO SEPTEMBER 26TH 2017 TO DO A DIAGNOSIS TEST TO SEE IF IT EVEN HAD TO DO WITH MY RECALL. I HAD TO PAY THE TOW FEE OF $75.00 TO GET IT TO THE DEALERSHIP, "PAY" FOR A NEW BATTERY WHICH I THINK IT'S B.S. OF $210.00. THE CAR STARTED UP PERFECTLY FINE EVERY TIME. I ALSO KNOW THAT A BAD ALTERNATOR CAN CAUSE THE BATTERY TO OVERLOAD AND OVERWORK WHICH WILL CAUSE IT TO FAIL. I DONT UNDERSTAND WHY I HAVE TO PAY FOR SONETHING THATS BEEN AN ISSUE WIT SO MANY CARS. THE DEALERSHIP CAN'T GIVE ME A STRAIGHTFORWARD ANSWER SO IF SOMEONE FROM YOUR DEPARTMENT PLEASE LET ME KNOW ASAP WHERE TO GO FROM HERE BECAUSE AT THIS MOMENT I'M CAR'LESS/ BORROWING FROM A FAMILY MEMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025393September 25, 2017
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V435000 (ELECTRICAL SYSTEM) AND 16V240000 (POWER TRAIN); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. WHILE PULLING OUT OF A PARKING LOT, THE VEHICLE SUDDENLY LOST POWER AND CAUSED THE NAVIGATION AND INSTURMENT PANEL TO FAIL. THE CONTACT WAS UNABLE TO SWITCH GEARS AND MOVE THE VEHICLE. PEOPLE NEARBY ASSISTED THE CONTACT WITH PUSHING THE VEHICLE TO A NEARBY DEALER. THE CONTACT HAD THE VEHICLE TOWED TO THE MORLAN CHRYSLER DEALER (374 SIEMERS DRIVE, CAPE GIRADEAU, MO 63701; 573-207-4478 OR 573-388-3217) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND ALSO CAUSED THE BATTERY TO FAIL. THE DEALER DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED DESPITE THE RECALL REMEDY NOT BEING AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND FILED A CASE. THE CONTACT STATED THAT THE CASE WAS BEING ESCALATED, BUT THE CONTACT HAD NOT HEARD ANYTHING AS OF YET. THE APPROXIMATE FAILURE MILEAGE WAS 67,229. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025462September 25, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AT 800-853-1403 AND STATED THAT THEY WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS INFORMED THAT THE NEXT LETTER WOULD BE SENT IN JANUARY OF 2018. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024096September 18, 2017
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING 40 MPH, THERE WAS AN ABNORMAL BURNING ODOR AND THE VEHICLE STALLED. THE CHECK ENGINE AND BRAKE INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (DALLAS DODGE CHRYSLER JEEP RAM, 11550 LYNDON B JOHNSON FWY, DALLAS, TX 75238) AND THE CONTACT WAS INFORMED THAT SHE MUST PURCHASE A BATTERY BEFORE THE DIAGNOSTIC TESTING WOULD BE COMPLETED. THE CONTACT DECLINED. THE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11022690September 11, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE AT A STOP, THE VEHICLE SHUT DOWN WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE ALTERNATOR WAS REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 7,200. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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