Chevrolet Trax Complaints (2025)

79 consumer complaints on file.

#11714674January 31, 2026
AIR BAGS
I was in car accident on 1/16/2026. I was rear ended went into the guard rail then into the vehicle in front of me. My air bags didn't deploy.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11714531January 30, 2026
UNKNOWN OR OTHER
While driving on the highway the car lost complete power. I could not even turn on my hazards. After a few minutes, the car made a sound and the screen turned back and I was able to turn the car back on. But it was extremely dangerous and I could have been hurt of killed. I have read this was an issue with the 2024 Trax but it appears this is an ongoing issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707146December 26, 2025
ENGINE, FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
My check engine light went on and stayed on while I was driving. I called Blaise Alexander, Altoona, Pa. reported and scheduled a checkup on Dec. 11. I drove to the garage, arriving at 10am. and noticed a smell of fire and saw smoke billowing out around the hood of the car. I ran into service area and told them the car must be on fire. They called the Altoona Fire Dept. The police gave me a number, which I gave State Farm Insurance. I drove approximately 23 miles along Rt I 99 to reach the garage. Apparently there is a history of 2024 and 2025 Trax models having fires in the engine. Possibly associated with the fuel system.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11706870December 23, 2025
STEERING, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
While driving at highway speed approximately 70 mph), the vehicle suddenly veered into an adjacent lane without any steering input and began swerving back and forth uncontrollably. I did not make any steering corrections that caused this behavior. After approximately 10 seconds of back-and-forth swerving, the vehicle straightened out on its own. No collision occurred, but the incident felt life-threatening. I’m grateful no vehicle was driving next to me, or I would have likely died or been severely injured in a car crash. It was terrifying. Note: this was a rental car through Avis
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702056November 30, 2025
ELECTRICAL SYSTEM, ENGINE
My 2025 Chevy TRAX is a safety and illeagll intrusion problem, by allowing fab key kit to bought and clone a 2025 electrical safety vehicle locks, doors, windows which makes this vehicle electrical locking system useless and allows anybody to enter and vandalize the interior and causing a HEALTH HAZARD when entered by anybody other than the PAID OWNERS. This vehicle should be on a " Safety Alert" and electrical need to be made.
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#11700930November 22, 2025
AIR BAGS, SEAT BELTS, FORWARD COLLISION AVOIDANCE: WARNINGS
On October 8, 2025 My cousin, [XXX] , and I were on highway Mile 113, 65 North and were about to exit when an ambulance exited onto the highway ahead causing the traffic to suddenly stop. As the traffic stopped, I hit my brake, which usually jolts when I hit it but it didn't this time, the brake didn't feel the same, the brake was soft and it felt like my car wasn't stopping. The warning red light that usually goes off didn't and I hit a Jeep at a speed of about 55 to 60 mph yet none of my airbags diployed. We smelled fire and saw some smoke come in from the vents but couldn't see over the hood that had been bent up, both of our seatbealts had been stretched out so that when we took them off, we could not put them back on, and the adjuster I had on my seatbealt to keep it off my shoulder completely broke off. I pull over as far as I could safely since I couldn't see. The driver of the Jeep got out of her car and inspected it, she came back to the passenger side of my car and said that she was in a rental, there was no damage and couldn't afford to turn in accident in so she had to leave, and left the scene. Both my cousin and I were feeling pain in our chest so when 1st responder came, he called for an ambulance. My car was towed and we were both taken to Eskenazi ER where my cousin was treated and released the same day. I was admitted into the hospital ICU and had emergency cervical fusion spinal cord surgery on October 9, 2025 and wasn't released until October 17, 2025 with ongoing treatment for therapy and loss of mobility of my right arm which is due to nerve damage and abdomen bruising, I am still recovering and have ongoing treatments for my spine. I noticed the alarm didn't sound when it should have times before but since nothing was said about any problem when I took my car in for service in September, I didn't think that there would be an issue like this. A police report was made but I do not have a copy yet. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11700374November 19, 2025
ELECTRICAL SYSTEM:CYBERSECURITY
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699705November 16, 2025
UNKNOWN OR OTHER, ENGINE
Apple CarPlay exits when I tap on it. Also air vents have air coming from them even though I have A/C Off. Transmissions Jerks when it’s cold.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697123November 3, 2025
POWER TRAIN
The contact owns a 2025 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the transmission warning light illuminated. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 139.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696989November 2, 2025
ELECTRICAL SYSTEM, ENGINE, LANE DEPARTURE: ASSIST
I am reporting a safety concern involving my 2025 Chevrolet Trax 2RS (VIN: [XXX] ). After a service visit at AutoNation Chevrolet Spokane Valley concerning all the following issues on October 31, 2025 (Repair Order #XXX), the Lane Keep Assist system stopped functioning entirely after that being the main concern I was going into the dealership to get resolved once it tried to automatically steer me into the other lane at 60mph almost causing a life threatening collision. Prior to the visit, the system worked but was malfunctioning— the dashboard displayed the green lane symbol, and the activation button engaged the feature. After service, the symbol no longer appears, and the button lights up but does not activate the system. This change was not authorized, not documented in the repair order, and was never disclosed to me. I believe the Lane Keep Assist system was intentionally disabled or tampered with during service, which poses a serious safety risk. I am also experiencing other unresolved issues including engine ticking, dashboard brightness malfunction, infotainment freezing, and transmission hesitation. I am requesting a formal investigation into whether this dealership improperly disabled a federally regulated safety feature without consent or disclosure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695973October 28, 2025
ELECTRICAL SYSTEM, ENGINE, LANE DEPARTURE: ASSIST
I began experiencing multiple mechanical and safety-related issues within the first few hundred miles of ownership. These include a persistent metallic ticking noise from the engine compartment, sluggish acceleration, infotainment screen freezing and Bluetooth malfunction, Lane Keep Assist attempting to steer the vehicle into another lane at highway speeds, and a non-responsive brightness knob. These issues pose safety risks and match known GM bulletins (e.g., 23-NA-094, 24-NA-242, 24-NA-063, PIT6362). I’ve scheduled my first service appointment for October 31, 2025, and installed a dash cam to document future incidents. I am concerned about the vehicle’s reliability and safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695137October 22, 2025
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
Blind spot indicator, as well as radio and gauge display are acting less than appropriate Blind spot indicator/Driver side: engaging without any presence of caution Radio and gauge displays: turning back on after vehicle has shut off Forward crash collision detection intermittently functions less than equal- has failed in heavy traffic upon forward cars braking, leading to the need to hard-brake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694377October 19, 2025
AIR BAGS, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On [xxx] My cousin, [XXX] , and I were on highway [XXX] and were about to exit when an ambulance exited onto the highway ahead causing the traffic to suddenly stop. As it stopped, I hit my brake, which usually jolts when I hit it but it didn't this time, the brake didn't feel the same it felt like my car wasn't stopping. The warning that usually goes off didn't go off either. My car hit a Jeep that was in front of me at a speed of about 55 to 60 mph yet none of my airbags diployed. We smelled fire and saw some smoke but couldn't see over the hood that had been bent up, both of our seatbealts had been stretched out so that when we took them off, we could not put them back on, and the adjuster I had on my seatbealt to keep it off my shoulder completely broke off. I pull over as far as I could safely since I couldn't see. The driver of the Jeep got out of her car and inspected it, she came back to the passenger side of my car and said that she was in a rental, there was no damage and couldn't afford to turn in accident in so she had to leave, and left the scene. Both my cousin and I were feeling pain in our chest so when 1st responder came, he called for an ambulance. We were both taken to Eskenazi ER where my cousin was treated and released the same day. I was admitted into the hospital ICU and had emergency spinal cord surgery on [XXX] and wasn't released until [XXX]. After the accident, I saw a few messages that were sent to my GMC account inbox dated October 8, 2025 saying that my airbags may need to be serviced, after the accident happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11691175October 3, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The electronic instrument cluster and all gauges (speedometer etc.) goes blank while driving the vehicle. The instrument cluster comes back on in about a minute. This was a recall item on the 2024 Chevy Trax but apparently has not been recalled on the 2025 (same issue on the same car). This has happened multiple times on this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690699October 1, 2025
FUEL/PROPULSION SYSTEM
1. I bought the vehicle on August 2, 2025. The Fuel Injector failed less than a week later from my purchase date. One month later the dealership replaced the Fuel Injector. Along with a pipe, seal, gasket, and retainer. 2. My safety was put at risk as I was driving on a highway and as soon as I was descending an overpass, I felt a loss of power as if the vehicle down shifted on its own. Luckily, I was still able to drive it, and it didn't stall. 3. Yes, the dealership ran their diagnostic test. 4. Same, response as question 3. 5. Yes the check engine light appeared. Appeared sometime around one week later.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690408September 29, 2025
SERVICE BRAKES
The contact rented a 2025 Chevrolet Trax. The contact stated that, while her husband was driving at 25 MPH on a decline and attempting to slow the vehicle upon approaching a curve in the road, the brake pedal depressed all the way to the floorboard but failed to bring the vehicle to a complete stop. As a result, the driver briefly lost control of the vehicle, only coming to a complete stop after colliding with the vehicle ahead. The air bags did not deploy. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic but instead returned to the rental company. The contact was unaware whether the vehicle was repaired. A police report was filed, and no injuries were reported. The manufacturer was not notified of the failure. The failure mileage was 14,700.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11690277September 29, 2025
ELECTRICAL SYSTEM
The car electrical system restarts itself sporadically when I’m driving. I have taken it to the Chevy dealer multiple times and they keep saying nothing is wrong. However, when I’m driving all the screens just go black without any warning and comes back on in about a minute. This issue occurred within the first month of having this car and it was brand new.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689634September 25, 2025
UNKNOWN OR OTHER
July 24 5:00pm dash go blank. Took to dealer and disconnects battery and reconnects. comes back on.July 28, dash goes half lite for hour comes back on. July 31, dash goes half lite again, hour later comes back on. Aug. 1, driving local and dash goes half lit again. Go home and next day dash is normal. Aug 19 dash goes to half power again, comes back on hour later. Aug 24 dash goes half lit for 4 hrs. Sept 11, half lit for 1/2 hour, comes back on. Sept 15, driving local dash goes half lit,comes back later in the day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689312September 24, 2025
STRUCTURE:BODY, UNKNOWN OR OTHER
When it rains and or I wash my car, going down the road after at about 35-50 with my sunroof vented or window cracked about an inch, the car makes an awful sound like im gurgling out of a straw. Just completed a buyback with a 24 trax 2rs and got a 25 2rs with the same sunroof issue. Engineers say its the drain lines being pinched in the pillars but still have yet to get a solution and have to start all over with my new lemon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686774September 12, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I just purchased this vehicle. I found that the fuel filler neck has a leak which is a fire risk. I was initially promised that the part would be replaced in a week, but recently found that the part is back ordered because this is a prevalent issue with 2025 models. At the dealer I was mislead into thinking this isn’t a big issue when it is, I was told I could continue to drive the vehicle with minimal risk but gas has been leaking in my grass and causing it to change colors as well as paying more for gas despite being sold on great gas mileage. To make matters worse worse the vehicle is starting to sputter and has less than 2K miles. I feel that this should be a national recall before someone gets hurt. Chevy Trax are affordable for tons of people if all of us are in combustible vehicles the environment is bound to take a hit. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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