Chevrolet Traverse Complaints (2020)

235 consumer complaints on file.

#11607719August 10, 2024
ENGINE
According to Special Coverage bulletin N242445280, some 2022 Traverse units may have a condition where the mounting bracket on the front exhaust pipe can separate from the pipe. If this event were to occur, a hole can develop in the exhaust pipe at the bracket location, and a ratting or increased exhaust noise may be present. This is exactly what has happened to my 2020 Traverse. I took the car to the Chevrolet dealer where I was told that the recall did not pertain to my VIN. While that may be the case now, I am complaining to have this exact same issue applied to the 2020 and 2021 models as well. This design is exactly the same and should be included. My Traverse has an awful rattle where the bracket has broken off and a hole has worn through. It also throws a downstream 02 exhaust sensor code.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605356July 30, 2024
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
The car has started to show a "Shift to Park" message on the dashboard when turning off the car. The car won't shut off until you give it a couple minutes and try again. This seems to be a consistent error with chevrolet models with a few years older and newer getting the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605283July 29, 2024
ENGINE
Broken bracket for exhaust system. This is know issue in several model years, but have only issues Special Assessment for some years to cover cost even though the same setup in multiple model years (N222385510).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599542July 6, 2024
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The bracket on the front exhaust pipe broke off and created a hole in the exhaust pipe which caused the catalytic converter to become detached from the engine. A recall has already been issued for the previous model year of traverse but the issue is still occurring on this year vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597820June 30, 2024
UNKNOWN OR OTHER
The vehicle is in park and then turned off but I get the "shift to park" notice that is persistent. While it's doing this, the dash display clearly shows a "P" for park so it is in the correct gear but not recognizing it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597318June 27, 2024
ELECTRICAL SYSTEM
Car battery drained after it sat unattended for 3 days. A jump-start started the car normally and it functioned normally until turned off. Once turned off, the hazard lights would randomly turn off/on, the door locks would randomly lock/unlock, and the parking lights would randomly come on. Replacing the primary battery had no effect. Outcome: Due to seemingly poor design, a drain pipe passes over the BCM (Body Control Module) and drips water directly into it. The mechanic indicated that this is a known issue to Chevrolet, but I do not see any information in the NHTSA about it. Hefty replacement part/labor cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593585June 10, 2024
UNKNOWN OR OTHER
The backup camera in my Chevy Traverse stopped working a few months after purchasing the vehicle new. Whenever the car is put in reverse a black screen appears with an exclamation point inside of a triangle. This seems to be an extremely common issue with 2020 Chevy Traverses as there is numerous postings on online message boards about the same issue of the backup camera dying shortly after purchase with no resolution. Today while backing up I struck another vehicle that was also backing up that I would have been able to see if the backup camera was working. It also appeared the audible object warning did not activate. Luckily there was only minimal damage to the vehicles. It is extremely difficult to backup the vehicle without the backup camera due to the length of the vehicle as well as blind spots in the rear windows. This issue seems to be ongoing with this model and is costing consumers significant amounts of money and time in shop because Chevy does not seem to be able to resolve the issue with their Traverse backup cameras.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11586356May 1, 2024
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
According to General Motors, the new GM Special Coverage (N222385510) is only applicable the 2021 model year of the Chevy Traverse. The condition described includes the separation of the front mounting bracket from the front exhaust pipe. This happened to prior year models and are covered under a recall too. All years I searched as well as my mechanic. My vehicle is a 2020 and the same issue is present but has not been covered under a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585834April 29, 2024
UNKNOWN OR OTHER
Rear view camera does not work most of the time. This in turn shuts down Surround Vision system. Cannot see behind the vehicle when this occurs. Has been an issue since new, fix was attempted by dealer several times but has never been resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585330April 25, 2024
UNKNOWN OR OTHER
Exhaust System Flex pipe failed causing additional exhaust noise due to exhaust discharge,before catalitic converters this caused MIL light fault P0420 and potential exhaust leakage under passenger area of vehicle. Vehicle issue has been confirmed several times by dealer and quoted $1800 repair
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583817April 18, 2024
ENGINE
Hole in the flex pipe which seems to happen with them all as there have been recalls on years 2018,2019, and 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582754April 13, 2024
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
the exhaust broke, sounded like I was a race car driver. Muffle making loud noise while parking and driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581860April 9, 2024
FUEL/PROPULSION SYSTEM, ENGINE
Faulty exhaust issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581642April 8, 2024
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
Sunday night 4/7/24, I was on my way to the emergency department with my 5 month old baby to be seen. 30min into my drive i came to a stop light when my truck completely shut off (BLACKOUT) No Power, NO LIGHTS not even my hazard would turn on, my car wouldn't go into park or allow me to press on my breaks it was like they were glued stuck. all my doors locked and I couldn't get them to open, not even manually because of the nobs that go all the way in. I couldn't put the car into park or anything just got locked in my car and I couldn't even hit the OnStar because everything was off! I started to see cars coming from a distance so i started to panic because they were going to rear end us really bad, so i broke the driver window and went to warn drivers to please stop by putting myself at risk to get hit by a car because i didn't know what else to do, i had a 5month old baby in the back seat that would have died if I didn't pull her out and we got hit. I started to scream for help because it was dark and we were stuck. two cars came inches from rear ending us, which caused an accident between the two vehicles. thankfully a police officer was passing by and got behind my traverse to stop traffic. but if it wasn't for the cop i don't know what the outcome would have been. THIS IS A HUGE SAFETY ISSUE. IF THE CAR WAS ON FIRE WE WOULD HAVE BURNED. THIS NEEDS TO BE RECALLED ASAP. Why would they design a car where you cannot get out. and why did it shut off like this. ???? I NEED ANSWERS PLEASE. I'M TERRIFIED TO DRIVE MY CAR AND THIS WAS A $38,000 VEHICAL THIS IS NOT OK!!!!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11576668March 11, 2024
SEAT BELTS
Drivers seat belt not able to click and stay also passengers seat belt is hard to get it to click in. The second row on left side seat belt won’t stay clicked in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575920March 6, 2024
ENGINE
After routine oil change in January 2023, rattling noise under car was noticed. Returned to dealer who stated front mounting bracket had cracked. Was informed by technician to take vehicle to muffler shop nearby to have bracket welded due to them not "doing" weld jobs there. Had both bracket and crack in front pipe repaired in June 2023 mileage 68,660. February 2024 Noise returned and steadily grew louder. On March 3, 2024 while turning onto neighborhood road, loud bang was heard then car sounded like it was roaring and was barely moving when pressing gas. Made it to driveway and at ignition cut off, gurgling fluid sound was heard. Towed to Hardy Chevrolet on Tuesday 03/05. Mileage 82,059 Still waiting on full diagnostics but front pipe has completely detached at right passenger cat. Bolts stripped out? I will not be able to pass State mandated emissions testing until repaired. This problem was recalled for the 2018, 2019 and 2021 vehicles, but for some reason not 2020 for the exact issue. The dealership wants to charge for a known safety issue. 2021 - GM Special Coverage (N222385510) 2019 - GM Front Exhaust (N212356540)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573975February 26, 2024
ELECTRICAL SYSTEM, ENGINE
Alternator failed within 3 years and only after 45,000 miles. GM refuses to take any liability even though several other people experiencing same defect and part rated for over twice that length of period.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573230February 21, 2024
AIR BAGS
In a collision where there was front end damage, no airbag deployed
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11572250February 15, 2024
ENGINE
While driving at low and highway speeds, I began hearing a rattle under the vehicle, along with a loud exhaust noise. I looked at the undercarriage of the vehicle and observed a broken bracket on the exhaust pipe causing a hole in the exhaust pipe. I searched and found this was a common issue with this make and model of vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571461February 12, 2024
ENGINE
The front mounting bracket has separated from the front exhaust pipe. Because of this the exhaust pipe has developed a hole around the bracket, leading to a leak and increased exhaust noise. My check engine light is on constantly and will not be able to pass State mandated emissions testing until repaired. This problem was recalled for the 2018, 2019 and 2021 vehicles, but for some reason not 2020 for the exact issue. The problem has been diagnosed today 2/12/24 by my dealership but they want to charge for a known safety issue. 2021 - GM Special Coverage (N222385510) 2019 - GM Front Exhaust (N212356540)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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