Chevrolet Traverse Complaints (2025)

172 consumer complaints on file.

#11694360October 19, 2025
SERVICE BRAKES
My traverse breaks gave out while going to pick my kids from school. I cannot safely drive my vehicle. Master break cylinder needs replacement,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693295October 14, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
a week after purchase with less than 300 miles and 5 days the ABS, Trac Control, ESC, lights came on.. The same TSB known to the 2024 Chev Traverse are happening to my car, the same parts suggested in that TSB are what I am being told is being replaced in mine... The TSB I found includes 2025 Buick Enclave and 2024 Traverse. Seems the 2025 is probably having the same issue. The brakes did not fail but the lights remained on, the sealer advised the car was unsafe to operate until the parts were replaced. I am in a loaner car under factory warranty of course but I think the TSB should be expanded to include 2025 Traverse as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693051October 13, 2025
STRUCTURE:BODY
One day My husband went to work and the antenna fin was attached, he came back home and it was no longer there . We do not car wash my car since its brand new. We hand wash it our selves there should be zero reason for that to come off. Apparently is a very common problem in the 2025 traverse. I joined a Facebook group and over 40 people had the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692644October 11, 2025
STRUCTURE:BODY
The antenna fin became detached and flew off as I was driving posing a risk to other drivers on the road. I was on an open highway when this happened. There was no damage to the fin prior to this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692598October 10, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS
Service ESC & Brake Assist lights came on after only 4 months with the vehicle. The vehicle also abruptly slammed on the automatic brakes when backing into a parking spot with no obstacle present prior to the service lights indicating any issues. The vehicle was diagnosed with a failed brake master cylinder nearly two weeks ago, but the part is still on national backorder and will be stuck at the dealership for an undetermined amount of time with no loaners available. There are plenty other accounts of this same issue happening to other newly-bought '25 Traverses, and the N242482170 bulletin related to the '24 model hints at this being a recurring issue. This safety issue on a brand new vehicle without recognition/resolve is unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692014October 8, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
I star failed and I could not use any of my lane assist. All features quit working that were to help me with other cars approaching failed. Radio quit work it working. Battery in car needed to be replaced and car needed to be jumped started. Curse control did not work. Had less than 2000 miles on car. Safety features in car quit working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691899October 7, 2025
SERVICE BRAKES
On September 30 I was on my way to work as I was merging to join a busy highway my breaks failed to work. I had to press them really hard but it took for ever to yield. I made hand signals to the cars I was about to strike and they were able to break before I hit them as I was merging. When this happened 3 service lights appeared. Service ESC system, Break assist failure. Press hard to break.Speed limited. Key missing, check for key. i had an appointment for a cracked windshield on Friday the 3rd and Richland Chevrolet in Roswell. I took my traverse in on Wednesday afternoon and never heard back from them. on Monday October 6 I called and they advised me that my car needed a master cylinder and it was on back order. They said they could not give me an ETA because they have no idea when it will be available. They do not have a loaner because I did not purchase the vehicle their so I called the dealership where I bought it and they cant help me either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691450October 5, 2025
SERVICE BRAKES, STEERING
Warning light ‘Service Electronic Stability Control’ appeared 2 days ago. Vehicle feels unbalanced, steering wheel has excessive play (like driving a boat), and control is compromised. Mileage over 10,000. Safety concern due to difficulty handling.”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690057September 27, 2025
SERVICE BRAKES
My chevy has 3000 miles on it and the service the brake Assist and service the ESC Information flashes on the screen and the Brake and ABS lights are lit up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690038September 26, 2025
SERVICE BRAKES
Was traveling down the road at about 45 mph and the dash started to show a brake assist failure error and alarm. The brakes would not work and nearly went through the intersection during a red light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689834September 26, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The service ESC, service brake assist came on. The ABS light, Brake light, crash light and lane assist light are all on. The dealership said it is the Brake Master Cylinder and module with fluid that is the problem and it is on national back order.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689765September 25, 2025
SERVICE BRAKES
my wife was driving and she got warning lights for "brake assist failure" "speed limited" and "Service ESC". Brake pedal went all the way to floor and she came to a rolling stop. She couldve been in a accident if there were vehicles in front of her and it was also near a school bus stop. We recieved the vehicle from the shop a week ago today for other issues. (onstar). Was also in shop at dealership prior to that for coolant leak, a/c failure and a loud humming noise. Also door latch to rear hatch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689721September 25, 2025
UNKNOWN OR OTHER
Onstar Telematics module failure. Zero connectivity with onstar in the event of theft or crash. Also causing loss of navigation, wifi, and supercruise. Cannot connect to gm app for vehicle updates or to start engine, or lock/unlock doors. Dealer syates the part is on back order with no eta.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689166September 23, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Started 09/17/25: While braking, a front-end clunk or thud occurs. Directly afterwards, a cluster of warning lights appeared including Brake, ABS, Collision avoidance/forward collision, and Stabile track stability control) Brake pedal is now inconsistent and soft. Every time the brakes are activated, the thud or clunk occurs. When I start the vehicle, I get warning messages of Service Brake Assist, Service ESC on the dash that I must acknowledge. Called Hendricks Chevy Columbia SC on 9/18/25. Told to bring into dealership on 9/19/25. Dealership attempted diagnosis but could not. They bled brakes and reset all warning lights. I drove car approx. 10 miles and symptoms reoccurred, including all warning lights and thud/clunk. Called Dealership again and told to bring into on 9/22/25. It is now 9/23/25 and they have not diagnosed it yet. I was assigned a loaner car for 5 days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688425September 19, 2025
SERVICE BRAKES, UNKNOWN OR OTHER
- Brake assist system failure -Electronic stability control alert - Brake pedal goes to the floor and car doesn't stop -Potential master cylinder malfunction due to faulty part. (See photo below). Safety of self and others put at risk as car became uncontrollable due to complete loss of braking power while driving. Dealership has not notified yet due to long waiting of other vehicles undergoing maintenance (in my case 2 days at time of this report) Part hasn’t been inspected yet. Issue seems in line with similar incident referring to other 2025 and 2024 Traverse molels. Warning signs and alerts appeared only at time of incident (See photo below)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688367September 19, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
Dashboard started showing brake assist and esc needed service. Four lights lit up: brake, abs, traction, and collision
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687969September 17, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
the whole dashboard lit up with break and park indicator lit up in red on dashboard. warning flashed about automatic break system failure and ESC warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687568September 16, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I rear ended a car on 3/12/25, and my automatic emergency braking system light was on at the time. When my car was returned to me, I set the braking system off, so the light was still on, but when I tried to turn the system back on in June, the light came on and told me I needed to get it serviced. As it wasn't a priority to have the automatic emergency braking system, I didn't take my car into the dealership until August 18, when 3 more dashboard indicators came on. The dealership stated they would be waiting on a part for my brakes, but it is on national backorder, with no ETA. It has been in the shop for over 4 weeks (it was dropped of 8/18, but lights came on 8/10).
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11687375September 15, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The dashboard lights for the Braking, ABS, Electronic Control System, and Forward Collision Detection systems have remained illuminated. The vehicle cannot be driven due to the potential of brake failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686817September 12, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
Several alerts came on, including ABS light, SERVICE ESC, SERVICE BRAKE ASSIST, ADAPTIVE CRUISE CONTROL UNAVAILABLE. Blind spot alert stopped working. Dealership reset everything but the issue came back within a few hours. They said it may have something to do with the brake system
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Traverse