Chevrolet Traverse Complaints (2025)

172 consumer complaints on file.

#11705790December 18, 2025
ELECTRICAL SYSTEM, VISIBILITY/WIPER, SERVICE BRAKES
Beginning in May 2025, my 2025 Chevrolet Traverse began exhibiting a false “rear liftgate open” condition when the liftgate is fully closed. This defect triggers a continuous audible alarm that occurs before every drive and persists for the entire duration of the drive, stopping only when the vehicle is turned off. As a result of this defect, the rear windshield wiper and washer are disabled, eliminating rear visibility during rain and snow. The vehicle alarm system also cannot be armed, creating a security risk. The continuous alarm causes significant driver distraction, and the loss of rear visibility impairs safe operation of the vehicle, particularly in adverse weather. Minor children are frequent passengers, and the defect has occurred while they were in the vehicle. The vehicle has been presented to an authorized Chevrolet dealership on four separate occasions for the same issue. Multiple repair attempts, including diagnostics, software updates, component replacement, and latch assembly replacement, have failed to correct the defect. Because the alarm cannot be armed, the vehicle was left unsecured and was subsequently broken into, resulting in theft of personal property. General Motors has been notified and declined repurchase, directing me back to repeated diagnostics despite the unresolved safety-related defect. Problem Category: ☑ Electrical System ☑ Visibility / Wipers ☑ Warning Systems ☑ Vehicle Safet
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705650December 17, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I started the vehicle to move it to a different place in my driveway and after putting it in reverse, it notified me that the ABS was not working. I could not stop the vehicle without pressing the brakes very hard and even then it was still rolling backward slowly. I quickly put the vehicle in park before the car rolled into my house.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705190December 15, 2025
FORWARD COLLISION AVOIDANCE: DYNAMIC BRAKE SUPPORT/BRAKE ASSIST
The contact owns a 2025 Chevrolet Traverse. The contact stated that while driving 25 MPH, the brakes independently activated. In addition, the driver's seat vibrated, and the instrument panel was illuminated red. The message "Pedestrian Nearby" was displayed. The contact stated that there were no pedestrians nearby. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The contact stated that the week prior to the failure, the vehicle was at the dealer, where the Telematics Control Module was replaced. The manufacturer was not notified of the failure. The failure mileage was 7,926.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704937December 14, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My brakes, abs, front collision, esc light are on and dealership continue to try to fix and no luck. I have take 3 times in the last week with no luck. I need this fixed because I bought for safety features and now I have no vehicle to drive to work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704126December 9, 2025
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
A car approached my blind spot and the blind spot detection did not alert. I tried to change lanes assuming the system was functioning and nearly ran someone off the road. Shortly after this the “service blind spot detection light” came on. Following this failure the vehicle telematics went out rendering the paid on star safety system useless. Parts to remedy the issue on indefinite back order per GM on 12/8/25.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703450December 6, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Brake assistance failure. Brakes failed! ESC SERVICE I was able to set it up for inspection Could of caused a accident hurting other people or hurting my family, I use this vehicle to transport my 2 babies Vehicle would not brake properly could have cause serious injuries For my vehicle not yet has not been inspected it was towed, from what I have heard from current Traverse owners they have experienced this same issue with even lower milage No warning lights no indications of failure just happend instant twice
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703400December 6, 2025
SERVICE BRAKES, BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicle leaked a large amount of transmission fluid because it had loose pump bolts per a GM/Chevy bulletin. The vehicle has shifting problems and vibration issues. The vehicle has done in multiple instances phantom braking. It has happened while parking and while exiting praking spaces and once on the Florida state road 924. Driver was able to maintain control of the wheel and avoid a collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702462December 2, 2025
SERVICE BRAKES
On July 16, 2025, with 4,514 miles on the odometer, the dashboard displayed warning messages for “Service ECS” and “Service Brake Assist,” along with illuminated indicators for BRAKE, ABS, and Traction Control. At 4,598 miles, the master cylinder was replaced. However, after installing a new brake master cylinder, power brake booster, and Electronic Brake Control Module, the brakes failed. As a result, an independent certified dealer had to reinstall all components to address the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700514November 20, 2025
ELECTRICAL SYSTEM
Telematic control module failed. vehicle has 7k miles on it and brand new. Still under bumper to bumper warranty. Dealership diagnosed the emergency services /navigation system failure and ordered the part which is on significant backorder to due to nationwide shortage. No eta for repair. Problem occurred oct 25, 2025. This needs to be a recall. dealership not providing suitable and comparable loaner due to not having 3 row available. stating enterprise does not have one. put me on waiting list for suitable loaner. escalated to gm customer care, gm customer care supervisor, gm executive resolution, dealership supervisor with no immediate solution. Will be filing lemon law case.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700488November 20, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
Brake booster failure, master brake cylinder failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699759November 17, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
We drove the car to the store and everything was fine we went in to shop. We came back out and I turned the car on and my dash board had lights on. My brake light will not turn off . My ABS light is on. My forward collision light is on .. I am getting a notice to service ESC, and a separate one saying service brake assist . I ran a onstar diagnostic and it came back everything is good. I have not brought it into the dealership yet for them to look at it I will be calling . I have multiple children and I was so scared my brakes were fulling going to give out on my 20 min drive home. I couldn’t imagine what would have happened we could have hurt someone else on the road and ourselves.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698736November 11, 2025
AIR BAGS, BACK OVER PREVENTION: WARNINGS
I was in t-boned on the passenger side of my vehicle. All side air bags went off but did not deflate. I had to crawl onto my floor to get out of the vehicle. Also when the emergency collision park kicked in it locked my doors so had I been unconscious I would have been locked in the car.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11698127November 7, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
super cruise not working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697231November 3, 2025
SERVICE BRAKES
I was driving down the road with my 4 year old son in the back and I went to stop at a stop sign and my car immediately lost brakes, the brakes went down to the floorboard with almost little to no stopping of my car. Then I had 3 warnings on my dashboard I can send pictures of them, my check engine light came on, my abs light came on and my traction control light came on. Very scary and something needs to be done about this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696788October 31, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving our 2025 Chevrolet Traverse with 9450 miles at 45 MPH, it suddenly came to a complete stop and would not advance. Eventually after restarting the vehicle it would drive again, but the ABS, collision avoidance, traction control, and emergency braking was disabled. We learned that the "master brake cylinder" failed. This requires a repair and the parts are backordered. Furthermore we learned this is a known common issue and there is a service warning for the 2024 Traverse and there is now a class action lawsuit. It apparently is also common on the 2025 traverse. This is a potentially dangerous situation that apparently is common and should prompt an immediate recall and replacement with a new and redesigned part. There are numerous reports of similar incidents and per the dealer this is a common repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696764October 31, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
The 2025 Chevy Traverse was purchased on 10/27/25 - new. On the morning of 10/31/25, several lights came on for service such as the brake, ABS, traction control and forward Collison. Through a quick google search, saw there are many issues with the master cylinder leading to brake issues. At this time, the car only has 535 miles. Prior to this incident, the car had no evident issues. I contacted my local dealership to set up an appointment to have the issue assessed and fixed. The appointment is scheduled for 11/5/25. I will not be able to drive the car in the mean time, as it poses a safety concern (brake failure) to my family and myself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696301October 29, 2025
SERVICE BRAKES
I started my car last Sunday afternoon (10/26/25) and it began to alert me with tones and flashed on my dashboard "Service Brake Assist" and "Service ESC". Prior to that I drove it earlier that morning and it was seemingly working fine. Took it to the dealership the next evening (Monday, 10/27/25)for them to look at the following day (Tuesday, 10/28/25) and was told they were still looking into it. They just contacted me today (Wednesday, 10/29/25) that it is the brake master cylinder that had failed and that I should not drive it and they offered me a rental car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695705October 26, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
front collision system failed. ABS and traction control are now failing. My breaks gave out Yes No The failure happened the day the warning lights came on - 10/26/2025
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695589October 25, 2025
SEAT BELTS
Name: [XXX] •Address: [XXX] •Phone: [XXX] •Email: [XXX] Date of Incident: October 7, 2025 Description of Problem: While driving our 2025 Chevrolet Traverse on October 7, 2025, our son was sitting in the third-row seat and somehow managed to buckle two seatbelts at once—one from the right side and one from the left—crossing them over his chest and neck. Once both belts were latched, they locked in place. When we tried to loosen one side, the opposite side only tightened further, causing him to be choked. We tried multiple ways to release the seatbelts, but the locking mechanism prevented any movement. Several adults tried to help, but no one could free him. We ultimately had to cut one of the seatbelts to safely release him. He was left with visible red marks on his neck, and the incident caused significant fear and distress. The seatbelts were crisscrossed, which explains why attempting to loosen one side made the other side tighten. This appears to be a dangerous design issue, as there was no safe or quick way to release the belts in this situation. We are deeply concerned that this design could pose a serious strangulation hazard to children or other passengers in the future. Attachments: •Photos showing the crisscrossed seatbelts •Photos showing the red marks on the neck after the incident We request that NHTSA review this complaint to determine if this is a vehicle safety defect and take any appropriate action to prevent similar incidents from occurring. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11694880October 21, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The master cylinder and ABS braking system failed, rendering the vehicle inoperable and leaving my family stranded approximately 285 miles from home. This represents a serious safety defect, as the braking system malfunctioned while the vehicle was in operation. The dealership has confirmed the issue, and the vehicle has remained in their possession for over two weeks awaiting parts and repair. During the failure, multiple warning indicators illuminated, including the ABS, Service ESC, and brake system lights. Once the brake system engaged, I was unable to release it or drive the vehicle any further.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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