Chevrolet Traverse Complaints (2010)

669 consumer complaints on file.

#10563660February 10, 2014
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
DRIVING TO OUR WORK CHRISTMAS PARTY ON THE HWY THEN SUDDENLY 3 CHIMES AND "TRACTION CONTROL OFF, SERVICE STEADILY TRACK, ENGINE POWER REDUCED" SHOWS ON DASH BOARD. WE PULL OVER TO THE NEAREST SAFE LOCATION. TURN THE VEHICLE OFF FOR ABOUT 5 MIN. THEN START AGAIN, WE DRIVE 5 MILES THEN THE EXACT SAME THING AGAIN. WE END UP HAVING TO PULL OVER ANOTHER 4 TIMES BEFORE WE REACH OUR DESTINATION. NEXT DAYTOOK IT IN TO CHEVY DEALERSHIP, CHARGED ME 100 DIAGNOSTIC FEE. TOLD ME IT WAS THROTTLE BODY NEEDED REPLACING , AND SPARKPLUGS AND INJECTORS NEEDS CHANGED. TOTAL WAS GOING TO BE ABOUT $1200, I DECLINED BECAUSE I WAS TOLD I HAD "BUMPER TO BUMPER" EXTENDED WARRANTY. COME TO FIND OUT NONE OF THE REPAIRS WERE COVERED BY THIS "BUMPER TO BUMPER" WARRANTY. THIS IS DEFINITELY A PROBLEM THAT IS FOUND ON A LOT OF CHEVY VEHICLES AND NEEDS TO BE TAKEN CARE OF. WE SPEND SO MUCH MONEY ON THESE VEHICLES FOR CHEVY NOT TO ACCEPT THERE IS OBVIOUSLY A SAFETY CONCERN HERE, AND THEY NEED TO BE RESPONSIBLE.....FIRST AND LAST GM VEHICLE WE WILL EVER OWN FOR SURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563717February 10, 2014
STEERING
MY SPOUSE WAS DRIVING THE CAR AND TRIED TO MAKE A TURN AT AN INTERSECTION AND ALMOST HIT THE CAR IN THE ONCOMING LANE BECAUSE THE STEERING BECAME VERY DIFFICULT. MANAGED TO DRIVE THE CAR INTO A PARKING LOT WHERE THE PROBLEM CAME AND WENT, EVENTUALLY JUST HAD IT TOWED TO A MECHANIC. THE CAR DID NOT EXHIBIT THE PROBLEM FOR THE MECHANIC SO HE COULD NOT DIAGNOSE THE PROBLEM. NOW WE ARE AFRAID TO DRIVE THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563373February 7, 2014
STEERING
I PURCHASED A 2010 TRAVERSE LS BRAND NEW FROM A DEALER AND AM NOW HAVING SERIOUS ISSUES WITH THE STEERING LOCKING UP. MY WIFE WAS DRIVING THE TRAVERSE INTO OUR NEIGHBORHOOD, AS SHE TURNED OFF THE MAIN STREET INTO THE NEIGHBORHOOD THE STEERING LOCKED AND SHE COULD NOT COME OUT OF THE TURN. SHE HAD TO ALMOST STOP THE VEHICLE COMPLETELY FOR THE STEERING TO UNLOCK SO SHE COULD CONTINUE. SHE ALMOST HIT A PARKED CAR AND WAS ALMOST STRUCK BY ANOTHER CAR AS SHE HAD TO STOP HALF WAY THROUGH HER TURN TO UNLOCK THE STEERING. THE PROBLEM ONLY CONTINUED TO WORSEN, STEERING LOCKING MORE OFTEN AND CAUSING NUMEROUS NEAR MISSES. ALMOST STRIKING CARS, BUILDINGS, FENCES AND CURBS. IT MOSTLY HAPPENS AT SLOWER SPEEDS, 35MPH OR LESS AND HAS CAUSED US TO HIT OUR GARAGE TRYING TO PULL IN OR OUT. IT HAS, HOWEVER HAPPENED A FEW TIMES AT HIGHER SPEEDS WHILE DRIVING THROUGH CURVES ON THE HIGHWAY AND CITY STREETS, 45-70 MPH. WAS TAKEN TO THE DEALER IN DECEMBER 2013 AND DIAGNOSED AS RACK AND PINION ISSUE. RACK AND PINION HAS BEEN REPLACED TWICE(NOT UNDER WARRANTY) AND THE PROBLEM STILL EXISTS. I HAVE DONE RESEARCH ONLINE LINE AND THIS IS HAPPENING TO MANY PEOPLE THAT OWN TRAVERSE, ACADIA, ENCLAVE AND OUTLOOKS ALL WITH THE SAME STEERING COMPONENTS. SOMETHING NEEDS TO BE DONE TO GET GM TO RECTIFY THIS ISSUE BEFORE SOMEONE HAS TO DIE OR BE SERIOUSLY INJURED DUE TO THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562818February 4, 2014
STEERING, SUSPENSION
CAR BEGAN TO EMIT A GROAN NOISE WHILE TURNING AND ONLY GOT WORSE FROM THERE. TODAY LEAKING P/S FLUID A PLENTY. DEALERSHIP RELATES NEED FOR NEW POWER STEERING PUMP AND STEERING RACK ALONG WITH AN ALIGNMENT. TOTAL ESTIMATED COST: $1625.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562974February 4, 2014
STEERING
THE 19 OF JANUARY 2014 I WAS TURNING LEFT ON AN INTERSECTION AND MY CHEVY TRAVERSE STARTED TO MAKE A NOISE WHEN I TURN LEFT. SINCE THEN IS GETTING CONSTANT EVERY TIME I TURN LEFT. IT SOUND LIKE A STEERING GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562671February 3, 2014
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 3-5 MPH, THE POWER STEERING MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME STIFF. THE FAILURE WAS RECURRING. THE VEHICLE WAS REPAIRED BY BOTH AN INDEPENDENT MECHANIC AND AN AUTHORIZED DEALER, WHO BOTH FLUSHED THE STEERING BUT TO NO AVAIL. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562048January 29, 2014
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
I WAS DRIVING ON THE EXPRESSWAY AT A SPEED OF 55MPH WHEN I HEARD A DING SOUND, MY STABILITRAK LIGHT CAME ON AND THE DASH BOARD READ "SERVICE STABILITRAK". ANOTHER DING SOUND WAS MADE AND MY DASH BOARD THEN READ "ENGINE REDUCING SPEED" AND MY SUV IMMEDIATELY BEGAN TO REDUCE MY SPEED TO 25MPH.. IMMEDIATELY HAD TO GET OVER TO THE SIDE SO THAT NO OTHER CARS OR TRUCKS WOULD CRASH INTO ME.. I DROVE IT FOR ANOTHER WEEK AND THE SAME THING HAPPENED AGAIN WHILE PULLING OUT OF MY PARKING LOT. TOOK TO DEALER AND BEHOLD THEY TOLD ME IT WAS THE THROTTLE BODY THE SAME THAT OTHERS ONLINE WERE TOLD. AND YES JUST AS OTHERS HAVE MENTIONED ONLINE, ITS NOT COVERED UNDER THE POWER TRAIN WARRANTY ALTHOUGH IT REDUCES YOUR ENGINE POWER. MANY HAVE HAD THE THROTTLE BODY REPLACED ONLY TO HAVE THE SAME PROBLEM HAPPEN AGAIN A FEW MONTHS LATER. THIS IS HAPPENING TO NUMEROUS AMOUNTS OF PEOPLE THAT HAVE GM CARS, SUV'S, AND TRUCKS. THIS CAN NOT BE A COINCIDENCE THAT THIS MANY PEOPLE HAVE HAD THE SAME SCENARIO AND PROBLEM HAPPEN TO THEM. THIS IS A VERY DANGEROUS SITUATION TO BE ON AN EXPRESSWAY AND HAVE YOUR SPEED BE REDUCE IMMEDIATELY. I HAD MY KIDS IN THE CAR AND EVEN THEY WERE SCARED OF WHAT OCCURRED. THIS IS VERY DANGEROUS WHEN YOU HAVE TRUCKS AND SEMI'S DRIVING BEHIND YOU, THEY CAN NOT STOP THAT FAST. DOES SOMEONE HAVE TO DIE IN AN ACCIDENT BEFORE THERE IS A RECALL ON THIS MATTER?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561126January 23, 2014
STEERING
WHILE TURNING THE VEHICLE AT RELATIVELY LOW SPEEDS (UNDER 25 MPH) THE STEERING WOULD SUDDENLY LOCK UP AND BECOME VERY HARD TO TURN. THE PROBLEM WAS SOMEWHAT INTERMITTENT CREATING A MORE DANGEROUS SITUATION AS THE STEERING WHEEL WOULD BE VERY HARD TO TURN AND SUDDENLY GET EASIER AND THEN HARD AGAIN CAUSING OVER-COMPENSATION IN MID TURN. THE PROBLEM WAS DIAGNOSED AS THE "STEERING RACK BINDING" AND ULTIMATELY RESULTED IN THE REPLACEMENT OF THE STEERING RACK AND THE POWER STEERING PUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561046January 22, 2014
STEERING
MY 2010 CHEVY TRAVERSE IS VERY HARD TO TURN AND IS NOW MAKING A HORRIBLE NOISE AND IS MESSING WITH THE GAS INTAKE... IT IS VERY HAZARDOUS NOT BEING ABLE TO TURN WHEN YOU NEED TO TURN. I HAVE RESEARCHED IT ONLINE AND FOUND AN ABUNDANT OF PEOPLE WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560569January 19, 2014
STEERING
AT ABOUT 53000 MILES MY WIFE STARTED TO NOTICE A SMALL INTERMITTENT WHINING SOUND COMING FROM THE FRONT END. NOW WE LOOSE STEERING AT LOW SPEEDS LIKE TURNING A CORNER( VERY DANGEROUS). IT IS GOING TO THE DEALER ON MONDAY, I AM GUESSING WE WILL NEED A NEW RACK AND PINION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560348January 17, 2014
STEERING
CAR MAKING LOUD NOISE WHILE TURNING AND ITS VERY HARD TO STEER. TOOK IT TO THE CHEVY DEALERSHIP THEY SAID THERE IS A LEAK IN POWER STEERING RACK AND IT COST AROUND $1500.00 TO GET IT FIXED. I SEE IM NOT THE ONLY ONE HAVING THIS ISSUE WITH THIS MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559948January 14, 2014
STEERING
MY CAR, A 2010 CHEVY TRAVERSE LTZ, HAD BEEN MAKING A LOUD SOUND UPON STARTING. IF THE CAR WAS NOT ALLOWED TO WARM UP, IT BECAME DIFFICULT TO STEER. WE TOOK IT TO THE MECHANIC, THINKING IT MIGHT JUST BE LOW ON POWER STEERING FLUID. THE MECHANIC STATED THAT OUR STEERING COLUMN WAS SHREDDED, AND THAT THERE WERE METAL SHAVING IN THE POWER STEERING FLUID. IT COSTS $2400 TO FIX. WE HAVE ALSO HAD THE AIR CONDITIONING GO OUT TWICE THIS SUMMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559382January 10, 2014
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT MENTIONED THAT WHILE DRIVING 20 MPH, THE POWER STEERING MALFUNCTIONED MAKING IT ALMOST IMPOSSIBLE TO TURN THE STEERING WHEEL IN ORDER TO MANEUVER THE VEHICLE. THE CONTACT VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING PUMP AND POWER STEERING RACK AND PINION WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559241January 9, 2014
STEERING
MY WIFE DROVE HER VEHICLE (THIS VEHICLE) HOME, AND NOTICED ONCE SHE SLOWED DOWN IN OUR SUBDIVISION THAT SHE VIRTUALLY LOST ALL ABILITY TO CONTROL THE STEERING OF HER CAR. SHE WAS ABLE TO MAKE IT IN TO OUR GARAGE AT GREAT EFFORT ON HER END! LATER THAT DAY, WE ATTEMPTED TO DRIVE IT AGAIN AND SIMPLY COULD NOT BUDGE OR WITH GREAT DIFFICULTY THE STEERING WHEEL. IT BEGUN TO SNOW THAT AFTERNOON AND SO WE DID NOT PERSIST GETTING ON THE ROAD. WE DID A FEW DAYS LATER AND NOTICED THAT AT SLIGHTLY HIGHER SPEEDS THE HANDLING OF THE VEHICLE IMPROVED, BUT AT LOWER SPEEDS WE AGAIN WE UNABLE TO STEER THE CAR. RESEARCH ONLINE REVEALED MANY OTHER OWNERS WITH SIMILAR EXPERIENCE. THERE IS NO RECALL. REPAIR BLOGS ON THIS VEHICLE HAVE HAD OWNERS REPLACE THEIR RACK AND PINION, POWER STEERING PUMP, AND POWER STEERING GEAR. OUR DEALER INFORMED US THE PUMP HAD TO BE REPLACED AND RECOMMENDED WE REPLACE THE GEAR, WE COULD NOT AFFORD THIS. WE HAVE NOT YET DRIVEN THE NOW "REPAIRED" VEHICLE. GM ADVISED US TO CONTACT NHTSA! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559115January 8, 2014
STEERING
JUST DAYS AFTER PURCHASING A USED 2010 CHEVY TRAVERSE WITH ABOUT 52,000 MILES, THE STEERING LOCKED WHILE SITTING IN THE DRIVEWAY. IT TOOK SEVERAL ATTEMPTS TO GET THE STEERING WHEEL TO WORK. THEN IN NOVEMBER THE CAR BEGAN TO MAKE A LOUD SCREECHING NOISE. IT OCCURRED DURING IDLING AS WELL AS DURING ACCELERATION. TURNING BECAME MORE DIFFICULT AND THE NOISE CORRESPONDED TO ACCELERATING, TURNING AND SLOWING DOWN. IT WENT TO THE CHEVY SERVICE STATION ON 12/20/13. THEY REPLACED THE POWER STEERING PUMP. I PICKED THE CAR UP ON 12/24/13 AND IT SOUNDED THE SAME. I WAS TOLD THAT IT WOULD GET BETTER IN A FEW DAYS AFTER THE AIR LEFT THE NEW PUMP. THE CAR DID NOT GET BETTER AND CONTINUED TO SOUND TERRIBLE. IT WAS ALSO SHAKING AND WAS SCARY TO DRIVE IN. IT WENT BACK TO THE SHOP ON 12/30/13. THEY HAVE REPLACED THE POWER STEERING RACK, PIN AND HOSE SO FAR. AS OF 1/8/13 THEY CAN NOT FIX THE CAR. THE MECHANICS SAY THEY HAVE BEEN WORKING WITH THE GM HOTLINE AND ARE AT A LOSS AS TO WHY IT WON'T STOP MAKING THE NOISE OR DRIVING CORRECTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558680January 6, 2014
STEERING, ENGINE
THIS VEHICLE WAS TAKEN TO CHAMPION CHEVROLET FOR A RECALL FOR A FAILING WATER PUMP SEAL. DURING THAT ANALYSIS, THE POWER STEERING PUMP AND RACK ASSEMBLY WAS FOUND TO BE LOW ON OIL AND WITH METAL SHAVINGS IN THE PINION RACK WAS NEAR FAILURE. THE FAILURE MODE ON THIS MODEL AND ALL TRAVERSES, ENCLAVES, AND ACADIAS IS THE ULTIMATELY STEERING LOCK AND A PROBABLY CRASH. THIS IS A DEFINITE RECALL ITEM THAT SHOULD BE FINALLY DETERMINED BY NHTSA FOR ALL YEARS OF THIS VEHICLE. THE REPAIR ESTIMATE IS OVER $2600 AS THE ENTIRE FRONT ENGINE ASSEMBLY HAS TO BE REMOVED. OTHER OWNER EXPERIENCES INDICATE THAT THIS REPAIR IS WIDESPREAD IN THESE GM MODELS AND IS A SERIOUS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557603December 29, 2013
STEERING
SINCE OCTOBER OF 2013 I HAVE BEEN HAVING ISSUES WITH MY POWER STEERING LOCKING UP OR BECOMING SO TIGHT WHILE TRYING TO TURN AT SLOW SPEEDS THAT I HAVE TO FORCE A TURN. I HAVE TAKE IT TO MY DEALERSHIP TO HAVE IT LOOKED AT AFTER READING THE NUMEROUS COMPLAINTS FOR THE SAME ISSUES. I WAS TOLD THAT I WOULD NEED A NEW PUMP AND RACK PINION STEERING, WHICH WAS TOLD IT WOULD COST ME $1300 AND IS NOT COVERED UNDER THE POWER TERRAIN!!!! I WAS ALSO TOLD THERE HAVE BEEN NUMEROUS COMPLAINTS ON THE POWER STEERING MAKING NOISES, IN WHICH CHEVROLET REPLACED THE POWER STEERING IN THE 2012 AND NEWER MODELS AND WHICH RESEARCH SHOWS THAT THERE ARE VIRTUALLY NO COMPLAINTS IN THE 2012 MODELS. I HAVE ALMOST BEEN IN ACCIDENTS BECAUSE THE STEERING WOULD LIKE UP WHILE TURNING IN INTERSECTIONS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556595December 19, 2013
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE FAILURE WAS RECURRING AND ON ONE OCCASION, THE CONTACT WAS FORCED TO CRASH INTO A MAIL BOX IN AN ATTEMPT TO REGAIN CONTROL OF THE VEHICLE. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000. . ..UPDATED 01-10-14 *BF THE CONSUMER WAS INFORMED, THE VEHICLE NEEDED A NEW RACK AND PINION AND STEERING PUMP. UPDATED 01/13/14
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10556262December 16, 2013
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
I WAS DRIVING MY 2010 CHEVROLET TRAVERSE AT LEGAL SPEED LIMIT (65 MPH) WHEN SUDDENLY I STARTED LOOSING CONTROL OF THE VEHICLE....VEHICLE SPEED REDUCED TO LESS THAN 20 MPH, THEN TO 5 MILES LESS THAN A MINUTE, I WAS NOT ABLE TO ACCELERATE TO MOVE THE TRUCK OUT OF HARMS WAY FROM ON COMING TRAFFIC A WARNING SOUND WAS ACTIVATED, IT STATED "ENGINE FAILURE" ENGINE REDUCED POWER" SERVICE STABILITY CONTROL" THIS VEHICLE HAS ONLY 62K MILES, ITS IMPOSSIBLE TO EXPECT TO HAVE A PROBLEM LIKE. AFTER VISITING THE SERVICE DEPARTMENT AT BECK CHEVROLET AND SPEAKING TO SEVERAL PARTIES AT GENERAL MOTORS, I WAS BASICALLY TOLD TO GO [XXX] MYSELF IT'S NOT THEIR PROBLEM! I AM (7) SEVEN MONTHS PREGNANT, THANK GOD ANOTHER CAR DIDN'T CRASH INTO ME AND MY FAMILY!!!!!!!!!!! THANK GM, I PLAN TO REACH OUT THE NEW CEO AND EXPLAIN THE CUSTOMER SERVICE I RECEIVED!!! *TR *DL PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555105December 6, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE COULD ONLY BE REMOVED FROM PARK IN COLDER WEATHER. THERE WERE NO WARNING INDICATORS LIGHTS ILLUMINATED. THE PROBLEM RECURRED SEVERAL TIMES OVER THE COURSE OF TWO YEARS. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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