Chevrolet Traverse Complaints (2010)
669 consumer complaints on file.
- #10863342May 5, 2016ENGINE
AT 84000 MILES THE EMISSIONS LIGHT CAME ON YET NOTHING WAS A RED FLAG WHILE DRIVING. NO NOISES OR ANYTHING SEEMED DIFFERENT. HAD DIAGNOSTICS COMPLETED AND TIMING CHAIN WAS STRETCHED AND NEEDED REPLACED. CODES P0008, P0009, P0017 APPEARED. COST $2500. OUR WARRANTY WAS UP AT 83000 MILES. SEEMS THIS IS A COMMON PROBLEM YET THE DEALERSHIP NEVER MENTIONED ANY OF THIS DURING THE SALE. GM SHOULD HAVE A RECALL ON THIS!!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10863380May 5, 2016POWER TRAIN
MY TRANSMISSION HAS GONE OUT IN MY SUV. WHEN RESEARCHING ABOUT TRAVERSE TRANSMISSIONS I HAVE FOUND THAT EVERY YEAR MODEL THAT HAS BEEN MADE HAS PROBLEMS WITH THE TRANSMISSION WHEN THEY REACH 80,000+ MILES. CHEVY HAS A RECALL AND UPDATED WARRANTY FOR 2009 MODELS BUT NOT OTHER MODELS. I THINK A MAJOR RECALL NEEDS TO DONE ON THE TRAVERSE DUE TO TRANSMISSION ISSUES. IF YOU GO TO WWW.CHEVYTRAVERSEFORUM.COM OR EVEN JUST GOOGLE CHEVROLET TRAVERSE TRANSMISSION PROBLEMS HUNDREDS OF ANGRY CUSTOMERS COMMENT ABOUT THE PROBLEMS THEY HAVE WITH THE TRAVERSE'S TRANSMISSION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10861650April 27, 2016ENGINE, POWER TRAIN
APR.2015: VEHICLE CONSTANTLY STALLED, ENGINE LIGHT ON AT LESS THAN 60K. OCT. 2015: HAD TO REPLACE THE STARTER TWICE AND REPAIR THE FLY WHEEL. REPAIR COSTS=$2,000. ENGINE LIGHT STILL ON. TIMING CHAIN PROBLEMS, ADDITIONAL $2600 EST. COSTS. VEHICLE NEEDS INSPECTION AND WILL NOT PASS WITH CODES P0018-0007 STORED. NOT FAIR THAT WE SHOULD HAVE TO INCURE THESE COSTS. GM SHOULD COVER THIS UNDER THEIR "SPECIAL POLICY" FOR KNOWN ISSUES WITH THIS. CURRENT VEHICLE MILEAGE 80K. CAR IS NOT SAFE TO DRIVE. ENGINE COULD FAIL AT ANY TIME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10860830April 21, 2016ENGINE
VEHICLE KEEPS PULLING CODE P0008. GETS SLUGGISH AFTER ENGINE LIGHT COMES ON. SEEMS THERE WAS A RECALL FOR THE 2009 MODELS THAT WERE HAVING THE SAME ISSUES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10860002April 18, 2016STEERING
THE POWER STEERING STOPS WORKING, ESPECIALLY AT LOWER SPEEDS. WHEN MAKING A TURN, THE STEERING STIFFENS UP AND MAKE IT VERY HARD TO TURN. THIS IS VERY DANGEROUS AS SEVERAL TIMES I HAVE HAD TO COME TO A COMPLETE STOP TO AVOID GOING INTO THE OTHER LANE. THEN THE STEERING RECENTLY GAVE OUT COMPLETELY ON MY WAY TO WORK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10853935April 7, 2016ENGINE
MAJOR HEADACHES WITH MY 2010 CHEV TRAVERSE WITH SO MANY ISSUES INCLUDING RECALLS AND THE TIMING CHAIN BEING REPLACED/REPAIRED RECENTLY. AND NOW, THE ENGINE FAILED....IT NEEDS A NEW OR REBUILT ENGINE. UNFORTUNATELY I'M BEYOND MY WARRANTY OF 5 YEARS / 100,000 MILES. COST WITH LABOR TO REPLACE THE ENGINE IS ABOUT $7,000 +. IT'S NOT WORTH IT AND I STILL OWE $4,800 ON THE LOAN. THE DEALER STATED THE TIMING CHAIN ISSUE WAS NOT RELATED TO THE FAILED ENGINE, BUT I'M NOT SURE. I'M JUST FRUSTRATED WITH THE TRAVERSE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10852288March 29, 2016POWER TRAIN
I GOT A CARD IN MAIL FROM CHEVY STATING IF I WAS HAVING THROTTLE ISSUES TO TAKE IT AND A DEALERSHIP WOULD FIX IT. WE HAD THE ENGINE LIGHT COME ON A WEEK OR LESS THAN THAT BEFORE WE GOT THE CARD. THE CAR WAS HAVING ISSUES GONG OR BEING SLUGGISH. WE TAKE IT IN AND THEY SAID THEY FIXED IT BUT WITHIN A DAY WE HAD THE ENGINE COME ON AND IT CONTINUED THE SAME PROBLEM. THEY TRIED TO BLAME THE THROTTLE BODY BUT NOW SAY ITS THE TIMEING CHAINS AND IT WILL BE 1600+ JUST FOR LABOR. THIS IS THE SAME PROBLEM WE HAD BEFORE AND NOW THEY SAY WE ARE OUT OF WARRANTY. WHEN WE WERE THERE FOR THE FIRST TIME IT WAS SUPPOSED TO BE IN WARRANTY UNTIL 98000 AND WE HAVE 96000 ON IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10850323March 17, 2016STEERING
WE HAVE OWNED THIS VEHICLE FOR 2 YEARS AND IT HAS BEEN IN THE DEALERSHIP FOR STEERING RELATED ISSUES 4 TIMES. AT LOW SPEEDS THE POWER STEERING STOPS WORKING, MAKING IT HARD TO MAKE THE SLIGHTEST TURN. MORE THAN ONCE WE HAVE ALMOST BEEN HIT BY ONCOMING TRAFFIC AT THE END OF OUR DRIVEWAY BECAUSE WE COULDN'T TURN SHARP ENOUGH. AT FIRST THE DEALERSHIP SAID IT WAS PART OF A RECALL, BUT AFTER FIXING IT 3 TIMES THEY DECIDED THE PROBLEM WASN'T PART OF THE RECALL AND CHARGED US $1400. ONE WEEK LATER AND THE CAR WAS DOING THE SAME THING. WE ARE TAKING THE VEHICLE IN AGAIN. I HAVE FILED AN OFFICIAL COMPLAINT WITH CHEVY, WE'LL SEE IF THAT DOES ANY GOOD.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10849734March 15, 2016ENGINE
AT APPROXIMATELY 90,000 MILES THE CHECK ENGINE LIGHT CAME ON AND AFTER IT WAS EVALUATED AT THE CHEVROLET DEALERSHIP I WAS NOTIFIED THE TIMING CHAIN WENT OUT AND I HAD A GMPP EXTENDED WARRANTY AND THE CHEVROLET DEALERSHIP REPAIRED THE TIMING CHAIN. 6,000 MILES LATER THE CHECK ENGINE LIGHT APPEARED BY FLASHING REPEATEDLY AND THE ENGINE SEIZED AND THE DEALERSHIP INVESTIGATED AND STATED THE CATALYTIC CONVERTER DISINTEGRATED AND PIECES OF THE CATALYTIC CONVERTER WAS SUCKED INTO THE ENGINE. THEY STATED THE ENGINE HAD TO BE REPLACED. THEY CLAIMED TO CONTACT GM AND GM SAID THEY WERE AWARE OF THE ISSUE BUT IT WAS NOT CONSIDERED A RECALL. GM OFFERED TO PAY FOR $8,000 OF THE $10,000 TOTAL ENGINE REPLACEMENT. I WAS ONLY OFFERED A 12,000 MILE WARRANTY FOR THE NEW ENGINE. NOW WITH 50,000 MILES ON THE NEW ENGINE THE TIMING CHAIN HAS GONE OUT ONCE AGAIN. I DO NOT BELIEVE THE ISSUE WITH TIMING CHAINS WAS RESOLVED IN 2010 WITH THE NEW ECM; THIS ISSUE CONTINUES AS NOTED AND SEEN WITH SEVERAL COMPLAINTS ON THIS SITE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10845654March 8, 2016AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
THE STABILITY/TRACK LIGHT TURNED ON WHILE DRIVING HOME FROM A MEETING. THE AIRBAG SERVICE LIGHT GOES ON AND OFF TOO.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10839618March 3, 2016ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
PASSENGER SIDE WINDOW WILL NOT GO DOWN FROM DRIVER SIDE. DRIVER SIDE TRIES NOT TO GO DOWN. BOTH HEADLIGHTS WENT OUT DAYS APART. PASSENGER HEAT DOES NOT WORK WHILE DRIVER AND BACK HEAT WORKS. TIRE GAGE SAYS REAR TIRE PRESSURE LOW WHEN IT MEANS THE FRONT. WHEN AIR IS ADDED THE NEXT DAY IT SAYS TIRE PRESSURE LOW AGAIN. POWER LIFT GATE FALLING. THESE THINGS HAPPEN WHILE STATIONARY AND IN MOTION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10839650March 3, 2016ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED WHEN HAVING THE VEHICLE CHECKED FOR A ROUTINE INSPECTION WITH A CERTIFIED MECHANIC, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CERTIFIED MECHANIC STATED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO CONFIRMED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,360. UPDATED 05/20/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER A PRORATED WARRANTY, AS THE MILEAGE WAS UNDER 100,000. UPDATED 05/24/16.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10838762February 27, 2016STEERING, UNKNOWN OR OTHER
2010 CHEVROLET TRAVERSE TRANSMISSION PROBLEM WHILE DRIVING THE THE VEHICLE ITS NOT CHANGING GEARS AT TIMES AND IT SLIPS. AT TIMES WHEN IT DOES NOT SLIPS, IT STARTS TO MAKE A LOUD MUFFLER SOUND WHILE DRIVING AND MY FOOT IS ON THE GAS AND ITS LIKE FORCING THE VEHICLE TO MOVE. IN ORDER TO STOP THE SOUND AND SLIP, I SOMETIME HAVE TO PLACE CAR ON PARK AND THEN PUT ON DRIVE TO RE ADJUST. SOMETIMES IT WORKS AND SOMETIME IT DOES NOT. TOOK THE CAR TO MY LOCAL MECHANIC WHO DIAGNOSED THE VEHICLE AND STATE THAT THERE WERE ALOT OF CODES FOR THE TRANSMISSION WHICH IS UNUSUAL FOR A TRANSMISSION THAT NEW(FOR A 2010). I THEN CONTACTED A CHEVY DEALER WHO STATE THAT THERE IS NO COMPLAINT REGARDING TRANSMISSION. I BELIEVE THIS VEHICLE IS UNSAFE TO DRIVE. PLEASE HELP AS I HAVE TWO YOUNG CHILDREN THAT IS ON THE VEHICLE WITH ME ON A DAILY BASIS. THIS ISSUE SOMETIMES HAPPEN AND SOME TIME IT DOES NOT. THE STEERING WHEEL OF THE VEHICLE ALSO MAKES A SOUND WHEN TURNING. THE AC BLOWS, BUT THE FROM VENT ONLY BLOW AIR FROM THE BOTTOM AND NOT THROUGH THE VENTS. I DON'T KNOW IF THIS IS PART OF THE ISSUE OR A DIFFERENT ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10837731February 23, 2016SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
THE CURRENT MILEAGE ON MY 2010 TRAVERSE IS 74K... DRIVING DOWN THE HIGHWAY AT 60MPH ALL OF A SUDDEN THE TRACTION STABILIZER CONTROL/ABS LIGHTS COME ON THE DASHBOARD AND THE CAR STARTED DECELERATING, DOWN TO 45 MPH AND MORE. WHILE THE GAS PETAL WAS BEING PRESSED NO ACCELERATION WOULD HAPPEN. WENT TO PULL OFF TO THE SIDE OF THE ROAD TO GET OUT OF HARMS WAY, AND ALL OF A SUDDEN THE ACCELERATION CAME BACK. THE REMAINDER OF MY DRIVE THE TRACTION STABLIZER CONTROL/ABS STAYED ON WITH NO OTHER ACCELERATION PROBLEMS, UNTIL I ARRIVED TO WORK. WHEN BACKING OUT OF A PARKING SPACE THE VEHICLE WOULD NOT GO IN REVERSE, WHILE GIVING IT GAS IN REVERSE THE VEHICLE CONTINUED TO GO FORWARD. PUT IN PARK, WAITING, THEN TRIED IT AGAIN. THE TRACTION STABILIZER CONTROL/ABS LIGHTS WENT OFF AND I WAS ABLE TO REVERSE JUST FINE. OVER THE PAS FEW MONTHS THE VEHICLE HAS EXPERIENCED ONLY WITH THE TRACTION STABILIZER/ABS LIGHT INDICATORS NO OTHER PROBLEMS. WE HAD TAKEN IT TO THE DEALERSHIP AND THEY FIND NO CODES. COULD IT BE THE SENSOR OR NOW COULD IT BE THE THROTTLE BODY??
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10837493February 22, 2016SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 45 MPH, THE TRACTION CONTROL, ELECTRONIC STABILITY CONTROL, AND BRAKE WARNING LIGHTS ILLUMINATED. THE VEHICLE DECELERATED TO 25 MPH. THE VEHICLE HAD TO BE RESTARTED BEFORE OPERATING PROPERLY, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10826081February 14, 2016UNKNOWN OR OTHER
WHEN THE CAR IS ON AND YOU PUT IT IN PARK AND TURN THE CAR OFF AND TAKE THE KEY OUT OF THE IGNITION THE ENGINE IS STILL RUNNING AND NO KEY IS IN THE IGNITION! ALSO, WHEN RUNNING AND THE CAR IS PUT INTO GEAR IT CUTS OFF AND DIES...POSSIBLE IGNITION SWITCH PROBLEM, BATTERY, ALTERNATOR? CAR IS STATIONARY WHEN ALL OF THIS HAPPENS. EITHER IN A DRIVEWAY OR PARKING SPOT. CAR HAD TO BE JUMPED SEVERAL TIMES, ONCE RUNNING PUT IT INTO GEAR AND IT CUTS OFF OR YOU PUT IT IN PARK TO TURN IT OFF AND IT LETS THE KEY BE TAKEN OUT OF THE IGNITION BUT THE ENGINE KEEPS RUNNING. CURRENTLY AT WEBER CHEVROLET CREVE COEUR IN ST. LOUIS MO
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10825368February 10, 2016ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE WHILE IDLING. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A CHEVROLET DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN WAS DEFECTIVE AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000. THE VIN WAS NOT PROVIDED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10824778February 8, 2016ENGINE, UNKNOWN OR OTHER
I PURCHASED A 2010 TRAVERSE FROM MOLLE CHEVY IN BLUE SPRINGS 3 YEARS AGO. WE HAVE 61,000 MILES AND WERE SENT LETTERS TO GO HAVE MORE RECALLS AND "SPECIAL ADJUSTMENTS" DONE. (CHEVY'S WAY OF MORE RECALLS WITHOUT CALLING THEM THAT) BESIDES MANY OTHER CODES, THIS WEEKS P0008 CODE IS A KNOWN TIMING CHAIN ISSUE. SINCE WE TOOK IT IN AND IT WASN'T ONE OF THE SPECIAL ADJUSTMENTS, THEY MADE US PAY FOR THE $90 DIAGNOSTIC, WOULDN'T GIVE ME THE CAR UNTIL I PAID. OFFERED FOR "US" TO PAY AND FIX THE PROBLEM AND THEY WOULD SPLIT THE COST WITH US, WENT FROM $2,700 TO $863, WHAT A DEAL! IT IS A KNOWN DEFECT! WHY SHOULD WE PAY A $1, WE ALREADY PAID FOR THE VEHICLE??? AFTER HOLDING ARE CAR HOSTAGE FOR THE $90 AND OFFERING FOR US TO PAY FOR GM'S FIX, WE HAVE DECIDED TO CHECK ALL REACALL'S AND BUY USED WITH THE LEAST AMOUNT. I REALLY HOPE THE PEOPLE GET A DOSE OF WHAT THEY GIVE IN LIFE. THEY HAVE THESE PEOPLE TRAINED TO SELL A LINE OF CRAP ALL THE WAY FROM PURCHASE TO END OF LIFE ON THE VEHICLE. I KNOW THEY ARE A NECESSARY EVIL, BUT BUYERS BEWARE, CARS ARE THE BIGGEST WASTE OF MONEY, STRESS, AND TIME. THEY DON'T PAY FOR ALL YOUR TIME FOR THE RECALLS,WHY? BUY A CHEAPER USED CAR AND CHECK THE RECALLS BEFORE YOU DO. DON'T BUY NEW, YOU DON'T KNOW WHAT'S WRONG WITH THEM YET. NO ONE LOOKS COOL IN AN COSTLY CAR WITH A TON OF ISSUES. LIFE'S TO SHORT. I WOULD SAY DON'T GO TO CHEVY BUT THEY ARE ALL SIMILAR TO A POINT. GOOD LUCK, MY TRAVERSE IS BEING SOLD THIS WEEK. SORRY TO WHOEVER BUYS IT FROM CARMAX. ALWAYS RESEARCH!!!!! ALWAYS BUY AT LEAST A YEAR OLD, GIVES TIME TO FIND ISSUES, 2 IS BETTER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10824875February 8, 2016ELECTRONIC STABILITY CONTROL (ESC), ENGINE, SUSPENSION
WHILE DRIVING OUR VEHICLE SOME SENSORS STARTING TO GO OFF AND WE STARTED LOSING POWER TO THE VEHICLE WHICH IN TURN CAUSED A HUGE AND VERY DANGEROUS SITUATION. THE TRAVERSE WE WERE DRIVING SHOWED A TRACTION CONTROL, SERVICE STABILITRAK SIGNAL. IT BEGAN TO LOSE POWER AND SLOW DOWN. IF WE WERE IN THE MIDDLE OF THE HIGHWAY WE WOULD HAVE WRECKED, LUCKILY WE WERE NOT. I HAVE NOTICED THAT THIS HAS BEEN AN ISSUE ON MANY OTHER TRAVERSE'S AS WELL AS MANY OTHER VEHICLES WITHIN THE CHEVROLET LINEUP, YET THERE IS STILL NO RECALL. I AM NOT SURE WHAT NEEDS TO BE DONE OR IF SOMEONE REALLY NEEDS TO HURT BEFORE A RECALL IS MADE, BUT SOMEONE NEED TO MAKE THE RIGHT CALL BEFORE ANYONE GETS HURT WITH THIS ISSUE. I HAVE CONTACTED CHEVROLET AND THEY SAID IT IS A KNOW ISSUE BUT THERE IS NO RECALL FOR IT, WHAT NEEDS TO BE DONE TO MAKE THIS RECALL HAPPEN, DOES SOMEONE NEED TO SERIOUSLY GET HURT? IT ALSO APPEARS THAT THERE ARE NO FIXES FOR THIS ISSUE AND IT IS JUST COSTING OWNERS, MORE AND MORE MONEY TO GET REPAIRS THEY DON'T REALLY NEED. WHERE DO I GO FROM HERE?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10823282January 30, 2016ENGINE
I AM WRITING YOU THIS LETTER TO FILE AN OFFICIAL COMPLAINT AGAINST GENERAL MOTORS REGARDING MY 2010 CHEVY TRAVERSE. ON AUGUST 6TH 2015, WHILE DRIVING MY CAR 55MPH, THE ENGINE SEIZED CAUSING LOSS OF POWER STEERING AND POWER BREAKS. AS YOU CAN IMAGINE, THIS PUT MY FAMILY IN A DANGEROUS SITUATION. OUR LICENSED MECHANIC TOLD US THE REASON THE ENGINE SEIZED IS A 'SPUN ROD BARRING.' WE WERE TOLD THAT A SPUN ROD BARRING IS A VERY UNCOMMON MECHANICAL ISSUE AND EXTREMELY UNCOMMON IN A CAR THAT IS ONLY 5 YEARS OLD WITH ONLY 71K MILES ON IT. I CALLED GENERAL MOTORS WHILE THE CAR WAS BEING REPAIRED TO DISCUSS THE PROBLEM. THEY WERE QUITE RUDE AND REFUSED TO DISCUSS THE ISSUE BECAUSE I DID NOT TAKE MY CAR TO A CERTIFIED GM REPAIR SHOP. THEREFORE, I DECIDED TO SEND GM A LETTER EXPLAINING THE SITUATION. ATTACHED IS A COPY OF THE LETTER, MAINTENANCE RECORDS, AND PHOTOS OF THE SPUN ROD BARRING I SENT TO GM. GM CUSTOMER SERVICE CALLED ME ON MULTIPLE OCCASIONS AND VERBALLY TOLD ME THAT THEY WOULD NOT REIMBURSE ME OR EVEN LOOK INTO THE ISSUE BECAUSE 'I DID NOT TAKE MY CAR TO A CERTIFIED GM REPAIR SHOP FOR THE REPAIR.' I ASKED CUSTOMER SERVICE MULTIPLE TIMES TO SEND ME THIS INFORMATION IN WRITING AND THEY REFUSED. TO REFUSE STANDARD CUSTOMER SERVICE AND AVOID TAKING RESPONSIBILITY FOR A POORLY ENGINEERED AND MANUFACTURED ENGINE SIMPLY BECAUSE I DID NOT TAKE MY CAR TO A CERTIFIED GM REPAIR SHOP IS INEXCUSABLE. I HOPE THAT YOU CAN ASSIST ME IN RECEIVING REIMBURSEMENT FOR REPLACING THE ENGINE IN MY CAR AND REQUIRING GM TO RECALL THE ENGINE. IF YOU NEED ANY ADDITIONAL INFORMATION PLEASE LET ME KNOW. I HAVE MORE DOCUMENTS THAN THE WEBSITE ALLOWS ME TO SUBMIT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0