Chevrolet Suburban Complaints (2009)

162 consumer complaints on file.

#10991394May 24, 2017
UNKNOWN OR OTHER
2009 THE SUBURBAN HAS A CENTER MOUNTED DASH SPEAKER. THE WEIGHT OF THIS SPEAKER, OVER TIME, HAS CAUSED THE DASH TO CRACK NEAR THE PASSENGER AIRBAG AND THE STEERING WHEEL. I AM CONCERNED WITH THE SAFETY OF THE PASSENGER IN THE CASE THE AIRBAG IS DEPLOYED AND THE DASH EXPLODES?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990828May 21, 2017
UNKNOWN OR OTHER
DASH IS CRACKED AROUND PASSENGER SIDE AIRBAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980800April 26, 2017
UNKNOWN OR OTHER
THE DASH HAS THREE CRACKS AND MISSING A TRIANGULAR SHAPE THAT CRACKED AND FELL THROUGH THE DASH. THE CRACKS ARE WORSENING. I WAS ADVISED SAFE LIGHT THAT PHOTOS ARE TAKEN OF DASH DAMAGE BECAUSE THESE CRACKS ARE COMMON IN THESE AREAS FOR THIS VEHICLE. ALSO, THE INSIDE DOOR HANDLES ARE PEELING OFF AND HAVE CAUSED MANY BLEEDING CUTS ON MY HANDS AS WELL AS MY PASSENGERS. ALSO A KNOWN DEFECT IN THIS VEHICLE. PHOTOS INCLUDED. I AM NOT CERTAIN OF WHEN EXACTLY THE CRACKS BEGAN OR WHEN EXACTLY THE PEELING BEGAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978916April 17, 2017
UNKNOWN OR OTHER
THE DASHBOARD CRACKED IN 2 PLACES OUT OF THE BLUE. ONE LOCATION IS CONSISTENT WITH MANY I HAVE SEEN SHOWN ON YOUTUBE AND IN A POTENTIAL LAWSUIT ABOUT DEFECTIVE DASHBOARDS IN GM TRUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969791March 31, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968430March 24, 2017
ENGINE, UNKNOWN OR OTHER
DASH PANEL HAS CRACKS ON DRIVER AND PASSENGER SIDE. BOTH MOTOR MOUNTS ARE DEFECTIVE. ENGINE BURNS OIL BADLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958890March 6, 2017
AIR BAGS
TAKATA RECALL: FAILURE TO ACT ON RECALL ON THIS SEVEN YEAR OLD VEHICLE, BY MANUFACTURE AND PINE BELT CHEVROLET, LAKEWOOD, NEW JERSEY. HAVE CALL THE DEALER GIVEN A CASE NUMBER [XXX]. THIS IS THE SECOND CASE NUMBER ISSUED. IN JULY WAS TOLD BY PINE BELT PARTS WERE ON ORDER, NOW ALL THEY WILL GIVE IS CASE NUMBER. I WANT THIS ON RECORD, THAT I HOLD CHEVROLET, PINE BELT CHEVROLET, AND NTSB RESPONSIBLE FOR NOT GETTING THESE VEHICLES REPAIRED. CHEVROLET SHOULD BE REQUIRED TO REPLACE THESE VEHICLE WITH NEW ONE. THANK YOU FOR YOUR TIME; [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957603February 28, 2017
AIR BAGS, UNKNOWN OR OTHER
DASHBOARD CRACKED ALONG PASSENGER AIRBAG INTERFACE. KNOWN DEFECT UNREMEDIED BY OEM. SHARP EDGES DUE TO CRACK CAN HINDER AIRBAG DEPLOYMENT AS WELL AS SHRAPNEL FROM THE DASH IN A CRASH COULD INJURE OCCUPANTS. THIS IS A KNOWN DEFECT IN PLASTIC MANUFACTURE BY GM FOR MODEL YEARS 2007-2011.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949227February 3, 2017
STRUCTURE
MY DASH HAS CRACKED IN SEVERAL LOCATIONS, TO THE POINT THAT PIECES ARE GOING TO START FALLING INWARD. THE LARGEST CRACKS ARE AROUND THE DRIVER SIDE HUMP ABOVE THE CLUSTER. THIS CRACK WAS NOT DUE TO ANY NEGLECT OR BANGING. IT JUST APPEARED ONE MORNING. IT HAPPENED ABOUT 6 MONTHS AGO. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946694January 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946789January 20, 2017
ENGINE
I WAS NOTIFIED BY THE VEHICLE THAT OIL PRESSURE IS LOW, TURN OFF IMMEDIATELY. I TOOK IT TO THE DEALER AND THEY ADVISED ME I NEEDED A NEW ENGINE. MY VEHICLE HAD 110,000 MILES, IT WAS WELL MAINTAINED, AND WAS DRIVEN CAREFULLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945080January 13, 2017
AIR BAGS
TAKATA RECALL. RECALL DATE 5/27/2016. RECEIVED LETTER ADVISING OF THE RECALL AND THAT I WOULD RECEIVE 2ND LETTER ONCE PART WAS AVAILABLE. I HAVEN'T RECEIVED THE LETTER SO I CHECKED THE STATUS OF THE RECALL AND WEBSITE STATES: RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. THIS IS A SERIOUS RECALL THAT CAN CAUSE SERIOUS INJURY OR EVEN DEATH YET HERE WE ARE ALMOST 8 MONTHS LATER THAT STILL CANNOT BE CORRECTED. OUR 2ND VEHICLE ALSO HAS THE RECALL SO WE ARE BEING LEFT WITH 2 UNSAFE VEHICLES FOR OUR FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935548December 15, 2016
AIR BAGS
RECEIVED NOTICE JULY 2016 THAT I WOULD BE CONTACTED. NEVER WAS SO I CALLED ALLEN GMC TOLD THEM ABOUT MY RECALL , MADE AND APPOINTMENT AND DROVE DOWN MET WITH SERVICE ADVISOR STEVE WACKER. HE SAID I CANNOT FIX THIS AS I HAVE NO PARTS. I CALLED 800 222-1020 TALKED TO YVONNE AND GAVE HER ALL MY INFO. SHE PUT ME ON HOLD AND BURT PICKED UP AND I HAD TO GIVE HIM ALL THE INFORMATION AGAIN. BOTH THESE PEOPLE WERE IN THE PHILIPPINES AND SAID THEY COULD NOT TRANSFER ME TO A DECISION MAKER. FUNNY HOW THE SUITS ALL HIDE BEHIND THESE CUST SERV PEOPLE. I ASKED STEVE AND BURT HOW THEY WOULD FEEL ABOUT PUTTING THEIR WIFE OR CHILD IN THAT SEAT WITH THE POSSIBILITY THE AIR BAG COULD KILL THEM AS IT HAS OTHERS. I ASKED FOR A CAR TO DRIVE LIKE HONDA HAS DONE WITH THEIR CUSTOMERS. JUST A BUNCH OF HAPPY TALK AT THE EXPENSE OF A FAMILY MEMBER. I DON'T CARE IF THERE IS A 1/1000 CHANCE IT MAY HAPPEN THEY SHOULD FIX IT OR GIVE YOU A CAR UNTIL THEY DO. THEY SHOULD NOT BE ABLE TO PRODUCE OR SELL NEW CARS UNTIL THE GET THIS SITUATION RESOLVED. GM IS A HUGE COMPANY WITH LOTS OF RESOURCES AND IT SEEMS A CRIME THAT SOMEONE MAY LOSE A LOVED ONE OVER GREED. HOW SOON THEY FORGET WHO WAS LOYAL TO THEM WHEN THEY WERE IN BANKRUPTCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929647December 2, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928626November 29, 2016
UNKNOWN OR OTHER
DASHBOARD IS SLOWLY BUT SURELY CRACKING AND FALLING APART ON MY TOP OF THE LINE LTZ. ONE LARGE CRACK CREEPING FROM THE WINDOW TO THE STEERING WHEEL AND A LARGE PIECE CRACKED AND FELL OUT NEAR THE CORNER OF THE PASSENGER SIDE AIRBAG. MY DASHBOARD IS NOW VIBRATING HEAVILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928390November 28, 2016
ENGINE
EXCESSIVE OIL CONSUMPTION IS A PROBLEM AFFECTING A LOT OF PEOPLE WITH THIS MODEL IN 2009-2010. CHEVY NEEDS TO ISSUE THE RECALL AND ADDRESS THEIR PROBLEM. VERY SAD AND FRUSTRATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927840November 25, 2016
AIR BAGS
I RECEIVED A NOTIFICATION BY MAIL THAT THE FRONT PASSENGER AIRBAG AND THAT IT NEEDS TO BE REPLACED. I HAVE NOT BEEN CONTACT PER BY THE DEALER TO SCHEDULE A REPLACEMENT/ REPAIR AS IT SEEMS PARTS ARE NOT AVAILABLE. THIS IS ALMOST 4 MONTHS AFTER THE RECALL NOTICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925645November 13, 2016
AIR BAGS
"TAKATA RECALL"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925020November 8, 2016
AIR BAGS
TAKATA RECALL - I CONTACTED LEGACY CHEVROLET WHICH IS MY LOCAL DEALER. SHE SAID ME AND EVERYONE ELSE HAS NOT HAD THEIR AIRBAGS REPLACED BECAUSE THE DEALER HASN'T BEEN SENT ANY PARTS FOR ANYONE. SUGGESTED I CALL GM DIRECTLY MYSELF TO ASK WHY PARTS ARE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920137October 31, 2016
AIR BAGS
DASH IS CRACKED. AFRAIDBOF SPLINTERING DURING AIRBAG DEPLOYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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