Chevrolet Suburban Complaints (2009)

162 consumer complaints on file.

#11064579January 24, 2018
STRUCTURE:BODY
DASHBOARD CRACKED ABOVE INSTRUMENT PANEL AND ABOVE PASSENGER AIRBAG. THIS OCCURRED WHEN VEHICLE WAS STATIONARY. THERE WAS NO SLOW PROGRESSION OF THE CRACKING, JUST ONE DAY ENTERED VEHICLE AND FOUND VERY LARGE CRACKS IN DASH AT POINTS ABOVE INSTRUMENT CLUSTER AND PASSENGER AIRBAG AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063945January 21, 2018
STRUCTURE:BODY
DASHBOARD IS CRACKED AND CONTINUES CRACKING. THIS CONTINUES TO HAPPEN OVER TIME. NOT ONLY IS IT UNSIGHTLY BUT IF THERE WERE A CRASH AND AIR BAGS DEPLOYED THE PIECES OF DASHBOARD WOULD BECOME SHRAPNEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062518January 12, 2018
AIR BAGS
TAKATA RECALL. AIRBAG WAS RECALLED MAY 27, 2016. ITS NOW 2018. WHY ISN'T A REMEDY AVAILABLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053912December 11, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LESON CHEVROLET AT (504) 366-4381 (1501 WESTBANK EXPY, HARVEY, LA 70058) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047929November 21, 2017
AIR BAGS
TAKATA RECALL- I HAVE NOW CALLED MY LOCAL GM CHEVY DEALER DEALER MONTHLY SINCE THE TAKATA RECALL HAS COME OUT AND THEY HAVE REFUSED TO REPLACE THE AIRBAGS. THEY SITE THAT THEY DO NOT HAVE ANY TO REPLACE THEM WITH. MY RESPONSE HAS BEEN, I HAVE 4 CHILDREN THAT I DRIVE DAILY AND GOD FORBID BUT IF I WERE TO GET IN AN ACCIDENT AND THE AIRBAGS DEPLOYED AND WE FOUND OUT THEN THAT THEY WERE DEFECTIVE. IT MAY BE TOO LATE AND THE INJURIES SUSTAINED BE LIFE THREATENING. THERE IS NO REASON WE NEED SHOULD HAVE TO WAIT TILL SOMETHING BAD HAPPENS WHEN THIS IS A SIMPLE FIX. I NEED MY AIRBAGS REPLACED ASAP AND NEED TO KNOW HOW TO MAKE THIS HAPPEN. I EVEN RECEIVED A LETTER IN THE MAIL THAT STATES CONTACT YOUR LOCAL DEALERSHIP AND SCHEDULE YOUR FREE REPAIR. THIS IS ABSOLUTELY ASININE THAT MY AIRBAGS HAVE NOT BEEN FIXED WITHIN THE LAST 18MONTHS SINCE THE RECALL. I NEED SOMETHING DONE NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042611November 2, 2017
STRUCTURE:BODY
DASHBOARD IN VEHICLE CRACKS THE PRODUCT IS MADE OF CHEAP PLASTIC MATERIAL AND INSTALLED FROM THE FACTORY WITHOUT ANY SUPPORT OR RUBBER WASHERS TO ALLOW FOR MOVEMENT CAUSING THE DASHBOARD TO CRACK AND CRUMBLE OVER TIME. THIS IS AN ISSUE FOR GM / CHEVY MODEL TRUCKS AND SUV 'S FROM 2007-2014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040704October 28, 2017
AIR BAGS
TAKATA RECALL. ON 10/19/17 WE RECEIVED A MAILED LEGAL NOTICE FROM TK HOLDINGS INC AND ITS AFFILIATES WHO HAVE FILED CHAPTER 11 BANKRUPTCY CASES IN THE US. THE NOTICE TOLD US TO TAKE OUR DEFECTIVE VEHICLE TO TO OUR NEAREST DEALER IMMEDIATELY FOR A FREE AIR BAG REPAIR. IT ALSO SAID VISIT WWW.AIRBAGRECALL.COM FOR MORE INFO ABOUT OBTAINING FREE REPLACEMENT AIRBAGS. HOWEVER OUR VEHICLE DEALER SAYS THERE IS NO SUCH REMEDY FOR THESE DEFECTIVE AIRBAGS.TODAY I CHECKED THE RECALL STATUS AT WWW.AIRBAGRECALL.COM AND IT SAYS " RECALL IS INCOMPLETE. REMEDY NOT YET AVAILABLE" IT SAID GM WAS SUPPOSE TO COMPLETE ITS INVESTIGATION BY AUGUST 2017. MY COMPLAINT IS THAT THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL IN A TIMELY MATTER. THE RECALL DATE WAS MAY 16, 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039153October 24, 2017
AIR BAGS
SERVICE AIRBAGS LIGHT ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025451September 25, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FRIENDLY CHEVROLET (2754 N STEMMONS FWY, DALLAS, TX 75207, (214) 920-1900) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025202September 23, 2017
ENGINE
THIS ENGINE USES 1 QUART OF OIL IN 750 MILES. THIS IS EXCESSIVE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023624September 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS DO TO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SIMPSON CHEVROLET OF IRVINE, 21 AUTO CENTER DR, IRVINE, CA 92618 (877) 311-9498) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020480August 29, 2017
UNKNOWN OR OTHER
DASH CRACKED AROUND PASSENGER AIR BAG. NOT SURE WHEN IT HAPPENED. IT'S A COMMON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014896August 13, 2017
AIR BAGS, STRUCTURE:BODY
MY DASH CRACKED ON MY SUBURBAN JUST LIKE MY TAHOE DID AND THE AIRBAG LIGHT GOES OFF. I KNOW THERE'S A RECALL BUT THE CRACKED DASH TRIGGERED THE WARNING LIGHT. THOUSANDS AND THOUSANDS OF CHEVY OWNERS HAVE CRACKED DASHES JUST LIKE MINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010082July 22, 2017
UNKNOWN OR OTHER
I BOUGHT A NEW 2009 CHEVY SUBURBAN IN NOV. 2009 AND EVENTUALLY TRADED IT IN FOR ANOTHER VEHICLE IN JULY 2015 AS THE CRACKED DASHBOARD CONCERNED ME. IT HAD 2 CRACKS, BOTH VERY CLOSE TO THE AIRBAGS. TO THE BEST OF MY KNOWLEDGE, IT STARTED TO CRACK IN 2011. HOWEVER, OTHER DEFECTS FOLLOWED, SUCH AS FRONT ROW CENTER SEAT LID BREAKING, DRIVERS AND FRONT PSGR SEAT REAR POCKETS BREAKING, INTERIOR DOOR HANDLE STARTED TO PEEL AND CUT MY WIFE'S FINGERS A FEW TIMES, LIFTGATE'S STRUTS FAILED IN SEPT. 2012, GOT IT REPLACED (PAID OUT OF POCKET ABOUT $200), BUT BROKE AGAIN IN DEC. 2013. ON THE EXTERIOR, THE SIDE MOLDING STARTED TO CURL UP IN 2010, VERY EMBARRASSING TO SEE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005023July 13, 2017
UNKNOWN OR OTHER
DASHBOARD IS CRACKING IN SEVERAL LOCATIONS. FIRST CRACK APPEARED SEVERAL MONTHS AGO NEAR PASSENGER AIRBAG, NEW CRACK APPEARED ON DRIVER SIDE ABOVE INSTRUMENT PANEL. CONTACTED CHEVY, AND THEY WILL NOT COVER ANY PART OF THE REPAIR. THIS PROBLEM IS WELL DOCUMENTED ON THE INTERNET (SEARCH GM CRACKED DASH).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004961July 12, 2017
STRUCTURE:BODY, POWER TRAIN, WHEELS
DASH BOARD HAS DEVELOPED MAJOR CRACKS, PARKED IN DRIVE WAY MOTOR MOUNT BROKE, DISCOVERED AT INSPECTION ENGINE HAD TO BE REBUILT DIE TO EXCESSIVE OIL CONSUMPTION (COVERED UNDER WARRANTY) WHEELS CORODED FROM INSIDE, PITTED HEAD, TIRES LEAK AIR AS A RESULT PURCHASED AS A GM CERTIFIED VEHICLE, 32K MILES. HAD TO TAKE BACK NEXT DAY DUE TO WARPED FRONT BRAKE ROTORS...ANT CHEVY, SELLERSVILLE PA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001889June 28, 2017
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
WHEN YOU ENGAGE VEHICLE IN DRIVE, THERE IS A VERY JERKY, PUSH-PULL WHEN ACCELERATING UNTIL TRACTION CONTROL SENSOR FLASHES AND TURNS STABILITRAK OFF. THIS CAN BE VERY DANGEROUS WHEN PULLING OUT INTO TRAFFIC AND THE VEHICLE DOES NOT WANT TO SMOOTHLY ACCELERATING TO A SAFE MERGE IN SPEED. I ALSO HAVE AN ISSUE WITH THE DASHBOARD CRACKING AND CAUSING THE SPEAKER BUILT INTO THE DASH TO RATTLE UNCONTROLLABLE - THIS IS VERY IRRITATING AND A SAFETY ISSUE AS IT CAUSES ME TO TAKE MY EYES/HANDS OFF THE WHEEL TO TRY AND STOP THE RATTLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995480June 16, 2017
UNKNOWN OR OTHER
DASH CRACKING AT CORNER OF AIRBAG COMPARTMENT. MAY BE DUE TO HEAT AND/OR STRESS (DESIGN DEFECT).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995503June 16, 2017
ELECTRICAL SYSTEM
DOOR LOCK/UNLOCK ACTUATORS ARE FAILING TO OPERATE, WHICH POSES SAFETY CONCERN FOR CHILDREN IN THESE VEHICLES. I'VE HAD TWO FAIL. THIS IS A COMMON AND WIDE-SPREAD ISSUE WITH MANY 2007-2013 GM TRUCKS AND SUVS. JUST FOR MY PARTICULAR VEHICLE (2009 SUBURBAN) I COUNTED 13 OTHER COMPLAINTS (WITH NHTSA ID #S) ON THIS WEBSITE FOR THIS ISSUE. APPARENTLY THE ELECTRIC MOTOR IN THE ACTUATOR MODULE FOR EACH DOOR LOCK IS POOR QUALITY AND PRONE TO FAILURE. GIVEN THE SAFETY RISK AND NUMBER OF VEHICLES INVOLVED, I'M SURPRISED THAT A RECALL HAS NOT BEEN ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994383June 12, 2017
STRUCTURE:BODY
MY DASHBOARD CRACKED IN TWO PLACES AFTER A FEW YEARS.. ONE OVER THE DRIVERS SIDE STEERING WHEEL AND AT THE CORNER OF THE PASSENGERS AIR BAG.. SEE PICTURES. FROM WHAT I AM HEARING THIS IS HAPPENING A LOT. WE HAVE ALWAYS BEEN CHEV SUB AND TAHOE BUYERS.. THIS IS NOT GOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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