Chevrolet Suburban Complaints (1996)

370 consumer complaints on file.

#10042136October 1, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL, EQUIPMENT:APPLIANCE:AIR CONDITIONER
LATENT DEFECTS AND THE GMC SUBURBAN.*MR THE CONSUMER HAS EXPERIENCED SEVERAL PROBLEMS WITH VEHICLE. THE FRONT OUTPUT SHAFT SEALS HAD TO BE REPLACED, THE INTAKE MANIFOLD GASKET HAD TO BE REPLACED, AND THE AC HEATER KNOB HAD TO BE REPLACED. WHEN THE DEALER WAS NOTIFIED THEY FAIL TO FIX PROBLEMS AND HE CONSUMER HAD TO PAY AT THERE OWN EXPENSE. PLEASE RESPOND PROMPTLY IN HELPING TO RESOLVE MATTER. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033153August 19, 2003
TIRES:TREAD/BELT
MY COMPLAINT STEMS FROM AN INCIDENT WITH THE FIRESTONE STEELTEX AT TIRE WHICH LOST IT'S TREAD AND NEARLY KILLED MY FAMILY. REFER TO MY COMPLAINT WHICH I CLASSIFIED UNDER FIRESTONE, LT245/75R16 (JUNE 28TH, 2003). FROM WHAT I HAVE LEARNED SO FAR...FIRESTONE IS BEING TOTALY UNETHICAL REGARDING THEIR RESPONSE TO ALL THESE FAILURES. I ALSO FEEL THAT THIS ORGANIZATION, NHTSA IS NOT REPRESENTING THE TAX PAYERS IN THAT IT IS OBVIOUS FROM ALL THESE REPORTS FILED THAT SOMETHING IS SERIOUSLY WRONG WITH THESE TIRES. WHY DON'T YOU PUT ALL FIRESTONE, STEELTEX, TIRE COMPLAINTS UNDER ONE CATAGORY? YOU ARE WATERING DOWN THE SEVERITY OF THIS BY HAVING 10-15-20 OR MORE DIFFERENT CLASSIFICATIONS WHERE PEOPLE SUCH AS MYSELF LODGE COMPLAINTS. PLEASE DO SOMETHING ABOUT THESE TIRES....MORE PEOPLE WILL LOSE THEIR LIVES UNLESS SOMETHING IS DONE. AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10032060August 5, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
CONSUMER NOTICED A LARGE PUDDLE OF ANTI-FREEZE UNDER VEHICLE, LEAKING BETWEEN INTAKE MANIFOLD AND EXHULST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029318July 27, 2003
TIRES:TREAD/BELT
MY FAMILY AND I WERE NEARLY KILLED WHEN OUR RIGHT REAR TIRE ON OUR 1996 SUBURBAN LOST IT'S TREAD. THE TIRE WAS A FIRESTONE, AT, STEELTEX, 245/75R16. THE TIRE NEVER LOST PRESSURE THE TREAD CAME OFF AND CAUSE US TO GO OUT OF CONTROL INTO ONCOMING TRAFFIC WHERE WE NEARLY HIT A PICKUP TRUCK HEAD ON. FROM THE POINT WHERE THE TIRE LOST THE TREAD TO THE TIME THAT I AVOIDED HITTING THE ONCOMING TRUCK WE WERE IN A SKID WHICH WAS ABOUT 100 TO 150 FEET WITH A CHORD LENGHT OF ABOUT 8'. SINCE I HAD OVERCOMPENSATED TO MISS THE ONCOMING TRUCK WE STARTED TO SKID SIDEWAYS WITH THE FRONT TIRES POINTED TOWARDS THE SHOULDER OF THE ROAD. AT THE TIME THAT THE VEHICLE LEFT THE ROAD WE WERE JUST PAST PERPENDICULAR TO THE HIGHWAY. I DON'T THINK THAT I HAD APPLIED ANY BRAKES BECAUSE I WAS AFRAID THAT IT WOULD MAKE MATTERS WORSE PERHAPS IT WOULD ROLL. AT THAT TIME WE LEFT THE ROAD...I CRANKED THE WHEEL THE OPPOSITE WAY TO AVOID ROLLING THE VEHICLE. IT STARTED TO GO STRAIGHT FOR A TIME THEN IT SPUN AROUND THE OTHER DIRECTION...WE WERE SKIDDING WITH THE FRONT OF THE VEHICLE POINTED TOWARDS THE HIGHWAY. WE SKIDDED SIDEWAYS FOR SEVERAL FEET WHERE WE CAME TO REST NEXT TO A TELEPHONE POLE. MY WIFE, MY 7 YEAR OLD DAUGHTER, AND MY TWIN BABIES LUKE AND MARIN, 2 YEARS OLD WERE IN THE BACK SEAT. EVERYONE WAS SHAKEN UP. LUCKILY NO ONE WAS INJURED. THERE IS APPROXIMATLY $2,500 DAMAGE TO OUR VEHICLE. $1,000 TO THE YARD THAT WE DAMAGED. THE DAY BEFORE OUR TRIP I TOOK THE SUBURBAN TO GET THE TIRES CHECKED AT A FIRESTONE DEALERSHIP. THERE WAS 8/32NDS OF TREAD ON THE TIRES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020400June 26, 2003
TIRES:TREAD/BELT
THE RIGHT REAR TIRE EXPERIENCED TREAD SEPARATION WHILE DRIVING AT 60 MPH. *JB THE REAR OF THE VEHICLE WENT AIRBORNE AND VIBRATED BADLY. THE VEHICLE IMMEDIATELY STOPPED AND NOTHING APPEARED OUT OF ORDER AND AT THE SPEED OF 40 MPH THERE WAS NO INDICATION OF VIBRATING OR BOUNCING. THE DEALER FOUND THE TIRE TREAD PARTIALLY SEPARATED FROM THE CARCASS, THERE WAS NO LEAKAGE OF AIR, AND NO SPLITTING OF TREAD OR SIDEWALL. THE FIRESTONE DEALER SAID THERE WERE NO RECALLS. (MODEL TIRE/R4S II) *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014560June 26, 2003
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
THE TURN SIGNAL DIDN'T SHUT OFF, IT MADE A CLICKING NOISE. *JB. THE SWITCH OPERATED, HOWEVER BLINKER INDICATOR DID NOT ALWAYS SHUT OFF. PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020399May 22, 2003
STEERING:HYDRAULIC POWER ASSIST:PUMP
THE POWER STEERING PUMP FAILED, WHEN THE CONSUMER ATTEMPTED TO MAKE A TURN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008886March 4, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLES TRANSMISSION FAILED AND THE VEHICLE CAUGHT ON FIRE. *AK *NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10000818January 8, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
1996 CHEVY SUBURBAN WINDSHIELD WIPER MOTOR FAILURE. OCCURED SUDDENLY IN A DOWNPOUR ON A MOUTAIN HIGHWAY, NEAR COLLISIONS TRYING TO NEGOTIATE TRAFFIC AND FIND A SAFE PLACE TO PULL OVER. UPON HAVING THE MOTOR REPLACED, I FOUND THAT A RECALL WAS EFFECTED FOR THIS ISSUE THAT MY VEHICLE WAS NOT INCLUDED IN. I WISH I HAD KNOW, I WOULD HAVE FIXED THE ISSUE ANYWAY. CONCERENED ABOUT THE OTHER VEHICLES OUT THERE THAT HAVE NOT BEEN CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002238January 7, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
CONSUMER STATES WHILE DRIVING IN THE RAIN THE WINDSHIELD WIPER INADVERTENTLY CUTS OFF, CAUSING LOW VISIBILITY. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8024160December 11, 2002
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE VEHICLE WILL SHUT OFF CAUSING CONSUMER TO PULL OVER. DEALER NOTIFIED. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770297December 1, 2002
ELECTRICAL SYSTEM:IGNITION
PROBLEM: ENGINE SHUTS OFF AT ANY SPEED. WILL RESTART. AFTER NUMEROUS VISITS TO DEALER BETWEEN APRIL 99 AND JAN 2000 AND FUEL PUMP REPLACED 3 TIMES AND PROBLEM CONTINUED. PROBLEM WOULD OCCUR ON INTERSTATE AT HIGH SPEED, OR IN THE MIDDLE OF AN INTERSECTION DURING ACCELERATION, OR WHILE IDLING. LOSS OF CONTROL A PROBLEM ON WINDING ROADS OR WHILE ENGAGING AN INTERSECTION. DEALER FINALLY REPLACED ECM (COMPUTER) IN JAN/FEB 2000 AFTER A LETTER TO DEALERSHIP PROBLEM CORRECTED. MFG. EXTENDED WARRANTY TO 120,000 MI. ENGINE SHUT OFF AND WOULD NOT RESTART IN MARCH 2002 REAR TRANSFER PUMP REPLACED. IN NOV. 2002, ENGINE HAS BEGUN TO SHUT OFF AGAIN (AT LEAST 5 TIMES) SINCE 11/20. I ANTICIPATE A LARGE BILL FROM DEALER TO CORRECT A RECURRING PROBLEM. WILL TAKE TO DEALER THIS WEEK (12/2/2002). DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022609November 12, 2002
ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
CONSUMER STATES THE ENGINE GASKET AND THE INTAKE MANIFOLD ARE DETERIORATE. DEALER HAS INSPECTED AN REPLACED PARTS. PLEASE PROVIDE FURTHER INFORMATION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769033October 29, 2002
SERVICE BRAKES, AIR:ANTILOCK
DON'T BELIEVE THE ABS SYSTEM WORKS AND THE FRONT DISC PADS NEED REPLACEMENT EVERY 3K MILES. CHEVY DIDN'T WANT TO ADDRESS PROBLEM. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567974October 23, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER STATED THAT VEHICLE WOULD CRANK BUT NOT START DUE TO FUEL PUMP FAILURE. THE FUEL PUMP FAILURE CAUSED THE WIRE FROM THE FUEL PUMP TO GET EXTREMELY HOT AND BURNED THE PLASTIC CONNECTION. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020772October 15, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER
CONSUMER STATES VEHICLE IS EXPERIENCING THE SAME PROBLEM AS RECALL 98 V 151 001, WIPER WORK INTERMITTED, NOW REALLY STOPPING A LOT. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019394September 25, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER
NHTSA RECALL 98V150001 VISUAL SYSTEMS WINDSHIELD WIPER/WASHER; WINDSHIELD WIPERS ARE INTERMITTENT. THIS TRUCK IS NOT WITHIN THE RECALL SCOPE. *MR OCCASSIONALLY THE WINDSHIELD WIPERS BECOME JERKY AND MOVE SLOW. CONSUMER HAS FOUND THAT TAPPING THE WIPER MOTOR CAUSES THE WINDSHIELD WIPERS TO WORK. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766026August 22, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER
PREVIOUS RECALL ONLY COVERED VEHICLES MANUFACTURED UNTIL 05/96. MINE WAS MANUFACTURED 06/96 AND DEALER (DADELAND CHEVROLET) WILL NOT ACCEPT RECALL REPAIR. WINDSHIELD WIPER FAILURE IS INTERMITTENT, JUST AS IN EXISTING RECALL FOR VEHICLE A FEW WEEKS OLDER THAN MINE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016811August 20, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS WORK INTERMITTENTLY, THE CONSUMER WIPERS ARE EXPERIENCING SYMPTOMS OF RECALL 98V-150001 YET THE VEHICLE IS NOT INCLUDED DUE TO VIN. *AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014338July 19, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHILE DRIVING WINDSHIELD WIPER MOTOR KEEPS GOING OUT. THIS COULD CAUSE AN ACCIDENT. CAUSE UNKNOWN. DEALER NOTIFIED.*AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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