Chevrolet Suburban Complaints (2014)

59 consumer complaints on file.

#11328195June 10, 2020
UNKNOWN OR OTHER, STRUCTURE
THE DASHBOARD HAS CRACKED IN NUMEROUS PLACES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326456May 29, 2020
AIR BAGS
FRONT DRIVERS SEAT AIRBAG HAD TO BE REPAIRED REPAIRED AT CHEVROLET DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322755April 29, 2020
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THIS CAR'S FUEL EFFICIENCY IS ATROCIOUS. IT WAS ADVERTISED AS 16-22 MPG BUT I HAVE NEVER BEEN ABLE TO GET MORE THAN 11 MPG ON THE HIGHWAY, IT'S LOWER AROUND TOWN. 12 MPG AROUND TOWN. I'VE TAKEN IT IN TO CHEVY DEALERSHIPS AND MAINTENANCE SHOPS AND THEY SAY THERE IS NOTHING THEY CAN DO. I'VE OWNED PREVIOUS SUBURBANS WITH 30 GALLON GAS TANKS AND CAN GO 600 MIKES ON A FULL TANK OF GAS. HOWEVER, I HAVE TO STOP FOR GAS WITH THIS CAR AFTER 325-350 MILES. IT'S TERRIBLE, ESPECIALLY IN LONG TRIPS. THERE IS SOMETHING WRONG WITH THE FUEL USAGE BY THIS CAR CAR AND I DON'T KNOW WHO TO TURN TO FOR CORRECTION OF THE PROBLEM. IF YOU DON'T CONSIDER THIS A VALID COMPLAINT, CAN YOU REFER ME TO ANOTHER ORGANIZATION? I'VE TRIED TO GET AHOLD OF A NATIONAL CHEVROLET REPRESENTATIVE BUT I AM ALWAYS REFERRED BACK TO A LOCAL CHEVROLET DEALER WHO SAYS THERE IS NOTHING THEY CAN DO TO HELP. I HOPE ( AND PRAY) THAT YOUR ABLE TO HELP BECAUSE THE CAR IS USING TWICE AS MUCH GAS AS I AM USED TO WITH THIS MODEL, HAVING HAD 20+ MPG WITH THE SUBURBAN I OWNED IN 2000. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310451February 20, 2020
ELECTRICAL SYSTEM, SUSPENSION, EXTERIOR LIGHTING
WHEN TURNING ON THE VEHICLE THE LIGHTS WILL POWER SURGE. ONE DAY THE VEHICLE JUST DIDN'T START. THE NEXT DAY IT STARTED AND AS I WAS DRIVING DOWN THE ROAD I LOST THERMOSTAT CONTROL, THE POWER LOCKS WERE INVOLUNTARILY GOING UP AND DOWN, THE RADIO SHUT OFF, AND THE SPEEDOMETER AND GAUGES ALL WENT TO THE LEFT AND WERE NOT WORKING. WHEN I FINALLY PARKED THE VEHICLE I COULD SMELL AN ELECTRICAL BURNING SMELL. THE VEHICLE WAS IN MOTION FOR ALL OF THIS ON A 2 LANE ROAD.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11302161January 27, 2020
STRUCTURE:BODY
AFTER OWNING THE VEHICLE OVER 5 YEARS, THE DASHBOARD STARTED TO CRACK. AFTER RESEARCHING A FIX, I DISCOVERED A LOT OF OWNERS OF MY TYPE OF VEHICLE ARE EXPERIENCING THE SAME PROBLEM IN THE SAME LOCATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298553January 11, 2020
SERVICE BRAKES
I HAVE HAD MY CALIPER BOLT COME LOOSE AND WAS COMPLETELY MISSING TWO TIMES, ON TWO DIFFERENT WHEELS, AND DIFFERENT TIMES. THE FIRST TIME, IT CAUSE THE CALIPER TO PARTIALLY DISENGAGE AND WEDGE INTO THE RIM, CRACKING IT. THE SECOND TIME, IT WAS DETECTED BY THE HORRENDOUS NOISE AND CLACKING MADE BY THE LOOSE CALIPER WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287637December 7, 2019
ENGINE
OIL CONSUMPTION DUE TO AMF MODULE CAUSES LOSS OF OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255613September 16, 2019
SERVICE BRAKES
LOSS OF PEDAL POWER WHEN BRAKING. HAS HAPPENED MULTIPLE TIMES WHILE DRIVING AND WHEN STOPPED. ON HIGHWAY AND CITY STREETS. ISSUE IS ONGOING HAS HAPPENED THE LAST TWO YEARS. HAVE FIXED MULTIPLE ITEMS ON BRAKE SYSTEMS AND IT CONTINUES TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232592July 16, 2019
VISIBILITY/WIPER
WIPERS NO LONGER WORK. THEY DO NOT TURN ON DUE TO FAULTY MOTOR AND OR LINKAGE. COMMON PROBLEM WITH GM VEHICLES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229429July 4, 2019
ELECTRICAL SYSTEM
AFTER PARKING THE VEHICLE AND TURNING OFF THE ENGINE WHEN THE KEY IS PULLED OUT OF THE IGNITION THE POWER DOORS WONT RELEASE AND POWER WINDOWS WONT WORK. WHEN STARTING THE VEHICLE AND TURNING BACK OFF THIS FIXES THE PROBLEM. THIS OCCURS ANYWHERE AND SPECIFIC TO PARKING THE VEHICLE. THE REMOTE START WORKS INTERMITTENTLY. SOMETIMES IT WILL WORK AND KEEP THE VEHICLE RUNNING AND OTHER TIMES IT WONT WORK AT ALL. THIS OCCURS ANYWHERE AND SPECIFIC TO THE VEHICLE PARKED. FOR NO REASON, THE CLOCK WILL RESET THE TIME AND DATE SO IT SHOWS 12:00 FOR THE TIME AND 01 01 2005 FOR THE DATE. THIS HAPPENS NO MATTER IF THE CAR HAS BEEN RUNNING THEN SHUT OFF AND THEN DRIVEN AGAIN OR IF THE CAR HASN'T BEEN DRIVEN IN A COUPLE OF DAYS. THESE PROBLEMS HAVE ALL OCCURRED ON DIFFERENT DAYS BUT HAVE BEEN SPORADIC AND NOT OCCURRED AT THE SAME TIME. ALL THESE PROBLEMS HAVE BEEN OCCURRING SINCE APRIL OF 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183379March 1, 2019
POWER TRAIN
THE TRANSMISSION KEEPS SLIPPING BETWEEN 1ST AND 2ND GEAR AND HAVING DIFFICULTY SHIFTING OUT OF REVERSE WITH ONLY 80,000 MILES. I HAVE TAKEN IT TO MAUS CHEVROLET (TAMPA, FL) SEVERAL TIMES AND THE PROBLEM IS NOT BEING FIXED. NO REASON FOR THE TRANSMISSION TO FAIL AT 80,000 MILES BUT THERE IS NO RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152327November 18, 2018
UNKNOWN OR OTHER
DASHBOARD CRACKED IN TWO PLACES. NO REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131087September 24, 2018
STRUCTURE:BODY
DASH IS CRACKED ON PASSENGER SIDE AT AIR BAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102512June 19, 2018
UNKNOWN OR OTHER
CRACKED DASHBOARD AT INFORMATION CLUSTER AND PASSENGER SIDE AIRBAG. DASHBOARD CRACK IS BAD ENOUGH THAT IF THE AIRBAG WERE TO ENGAGE SHARDS WOULD BE LAUNCHED INTO CABIN THUS CREATING A SAFETY HAZARD. THE CONDITION EXISTS WHETHER MOVING OR STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096632May 17, 2018
STRUCTURE:BODY
THE DASHBOARD HAS CRACKED, STARTING TOWARDS THE WINDSHIELD AND TRAVELLING TOWARDS THE STEERING WHEEL. THERE WAS NO IMPACT, IT HAS CRACKED ON IT'S OWN OVER TIME. THE MANUFACTURER WOULD NOT FIX IT UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090134April 25, 2018
AIR BAGS, UNKNOWN OR OTHER
THIS 2014 CHEVROLET SUBURBAN WAS PURCHASED BY MY HUSBAND IN 2017. CRACKS HAVE STARTED AT BOTH TOP CORNERS OF THE AIRBAG COMPARTMENT. ACCORDING TO INFORMATION FOUND ON THE INTERNET, THIS IS A COMMON OCCURRENCE, GM IS AWARE OF IT BUT CHOOSES TO IGNORE IT. IT SEEMS TO ME, THIS TYPE OF CRACKING COULD EFFECT THE PERFORMANCE OF THE AIRBAG OR CREATE A MORE DANGEROUS SITUATION IN CASE OF A WRECK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11085143April 15, 2018
AIR BAGS
VEHICLE WAS SITTING IN OUR GARAGE, WENT TO CRAWL IN AND START UP AND THE DASH CRACKED, WE ARE CONCERNED AS IT IS CRACKED INTO THE PASSENGERS SIDE AIR BAG. .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064352January 23, 2018
SEAT BELTS
TL* THE CONTACT OWNS A 2014 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE THIRD ROW SEAT BELTS FAILED TO LOCK. THE VEHICLE WAS TAKEN TO J P MOTORS CHEVROLET (3675 FRONTAGE RD, PERU, IL 61354) WHERE IT WAS DIAGNOSED THAT THE SEAT BELTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PAID A PORTION OF THE COST. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062018January 10, 2018
AIR BAGS, SEATS
WOULD GET INTERMITTENT AIR BAG WARNING LIGHT. TOOK IT TO ONE DEALERSHIP AND FOUND NO CODES. LATER I FIGURED OUT IT WOULD ONLY BE ON WITH A PASSENGER IN THE SEAT AND TOOK IT TO ANOTHER DEALERSHIP WHERE IT WAS FOUND TO BE THE PASSENGER PRESENCE MODULE. WITH THE LIGHT ON THE AIRBAG WILL NOT DEPLOY. FILED THE COMPLAINT WITH GM WARRANTY DEPARTMENT AS THE TRUCK IS A 2014 MODEL AND ONLY 54,000 MILES, GM WILL NOT WARRANTY OR PAY FOR THE FIX. HAD TO PAY OUT OF POCKET TO CORRECT THIS SAFETY FEATURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054669December 14, 2017
AIR BAGS
MY DASHBOARD CRACKED RIGHT AROUND THE AIRBAG. I HAVE CONCERN THAT WHEN THE AIRBAG MY DEPLOY IT COULD CAUSE PHYSICAL HARM TO THE PASSENGER. CHEVROLET REFUSES TO REPAIR THE ISSUE BECAUSE IT IS 3 MONTHS OUT OF WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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