Chevrolet Suburban Complaints (2008)

321 consumer complaints on file.

#10386122March 1, 2011
LATCHES/LOCKS/LINKAGES
THERE IS NO REAL EVENTS LEADING UP TO THE EVENT, THE POWER LOCKS JUST STOPPED WORKING ON ALL 4 DOORS. ALSO HAVE HAD THE EXTERIOR DOOR HANDLES REPLACED TWICE AT A COST OF 250.00 EACH. THE 4 LOCK ACTUATORS ARE AT A COST OF 1000.00 THE COMPANY HAS A FLEET OF 10-20 SUBURBANS AND TAHOES WHICH ALL THE VEHICLES ARE EXPERIENCING THE SAME DEFECTS. THIS IS A MAJOR LIFE SAFETY ISSUE WITH CHILDREN IN THE CAR NOT BEING ABLE TO UNLOCK OR LOCK THE DOORS IN AN EMERGENCY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383136February 17, 2011
LATCHES/LOCKS/LINKAGES
WE HAVE A 2008 CHEVY SUBURBAN AND THERE SEEMS TO BE A DEFECT IN THE ELECTRIC DOOR LOCKS. FIRST THE FRONT PASSENGER DOOR LOCK WENT OUT THAT WAS FIXED UNDER WARRANTY. ABOUT A MONTH THE DRIVERS SIDE DOORLOCK STOPPED WORKING. IT APPEARS TO ME THAT IT IS A DEFECT. THE DEALERSHIP TOLD ME THE REPAIR WOULD REQUIRE A NEW WIRING HARNESS NOW SINCE CHEVY HAD CHANGED THE LOCKING WIRING TO AN NEW DESIGN IN 2009 AND THE 2008 WAS NO LONGER AVAILABLE. IT APPEARS CHEVY KNOWS THERE WAS A PROBLEM AND DOES NOT WANT TO FESS UP TO IT. THE LOCK NOT WORKING DOES CAUSE A SAFETY HAZARD SINCE THEY ARE AUTOMATIC AND ARE EXPECTED TO WORK FOR THAT SAFETY CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382029February 8, 2011
UNKNOWN OR OTHER
ALL DOOR ACUATORS FAULTY. DEALER REPLACED 1 REAR DOOR AT PURCHASE (USED). OVER NEXT 12 MONTHS ALL HAVE FAILED. I HAVE NO WAY TO LOCK OR UNLOCK DOORS EXCEPT MANUALLY . (KEYFOB REMOTE AND DRIVER DOOR NOT WORKING). THIS IS A SAFETY ISSUE THAT CHEVROLET SHOULD FIXED REGARDLESS OF WARRENTY. PLEASE PURSUE WITH GM/CHEVROLET AS THEIR CUSTOMER SERVICE RESPONSE IS TO TAKE TO THE DEALER. $250/DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380173February 3, 2011
ELECTRICAL SYSTEM
2008 CHEVROLET SUBURBAN AFTER TURNING ON THE AC IT BEGAN TO BLOW HOT AIR ON THE DRIVERS SIDE BUT COLD ON THE PASSENGER. IWAS READING A FORUM ONLINE AND IT SEEMS THE THIS IS A WIDE SPREAD PROBLEM WITH GM VEHICLE LINK ENCLOSED. HTTP://AUTOFORUM.CLASSIFIEDS1000.COM/CHEVROLET-SILVERADO_1500_PICKUP/DUAL_AC_BLOWS_COLD_AIR_ON_PASSENGER_BUT_HOT_ON_DRIVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379548January 29, 2011
LATCHES/LOCKS/LINKAGES
2008 CHEVY SUBURBAN- ALL LOCKS HAVE STOPPED WORKING HAVE BEEN TOLD IT IS THE LOCK ACTUATOR. HUGE SAFETY ISSUE AS I CAN NOT GET CHILDREN OUT OF CAR. THE ACTUATORS HAVE FAILED ON EVERY LOCK IN THE VEHICLE, UNACCEPTABLE! *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369173December 4, 2010
LATCHES/LOCKS/LINKAGES
DRIVERSIDE DRIVER AND PASSENGER AUTOMATIC DOOR LOCKS INOPERABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352425August 27, 2010
STRUCTURE:BODY:DOOR
PASSENGER'S SIDE HANDLE OF OUR 08 SUBURBAN KEPT CUTTING PEOPLE'S HANDS ON EXIT. FINALLY HAD DEALER REPLACE FOR $120+. NOW, ABOUT A MONTH LATER, MY SIDE (DRIVER) IS DOING THE SAME THING. THIS IS OBVIOUSLY A QUALITY/DESIGN DEFECT AND I DON'T FEEL I SHOULD HAVE TO PAY FOR THESE REPAIRS WHEN I'VE FOUND SO MANY ONLINE WITH THE SAME PROBLEM. CURRENTLY I'M TYPING THIS WITH A SLICED INDEX FINGER THAT HURTS LIKE SIN. THANKS FOR ANY HELP. *TR
Crash:
No
Fire:
No
Injuries:
5
Deaths:
0
#10349150August 13, 2010
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
2008 CHEVY SUBURBAN HAS HAD TWO OUTSIDE CHROME DOOR HANDLES BREAK DUE TO BEING HELD IN BY PLASTIC. DEALER HAS SEEN TONS OF THESE NOT ONLY ON SUBURBANS BUT OTHER CHEVY VEHICLES. SEE TECHNICAL SERVICE BULLETIN #09-08-64-032. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345760July 27, 2010
LATCHES/LOCKS/LINKAGES
I OWN A 2008 CHEVROLET SUBURBAN. IN LESS THAT TWO (2) YEARS, THREE (3) OF THE DOOR LOCK ACTUATORS HAVE STOPPED WORKING COMPLETELY. GENERAL MOTORS HAS DONE NOTHING TO REMEDY THE PROBLEM AFTER MAKING THEM AWARE OF IT. THE FAILURE OF THE DOOR LOCK ACTUATORS IS CONSTANT. THERE WERE NO EVENTS LEADING TO THE FAILURE OTHER THAN AN INFERIOR PART. THE ONLY WAY TO UNLOCK THE REAR DOORS IS TO CRAWL OVER THE FRONT SEATS INTO THE REAR OF THE VEHICLE. IN THE EVENT OF A TRAFFIC ACCIDENT THIS WILL BECOME A SAFETY HAZARD DUE TO THE FOLLOWING REASONS. 1. THE POWER LOCKS INSIDE THE DOOR AND THE REMOTE FAIL TO UNLOCK DOORS 2. THERE ARE NO KEY HOLES ON THE REAR DOORS TO UNLOCK THEM IN THE EVENT OF A CRASH 3. THIS WILL LEAD TO ENTRAPMENT INSIDE OF THE VEHICLE IF THE DOORS ARE LOCKED IN A CRASH 4. THIS WILL LEAD TO PASSENGER EJECTION IF THE LOCKS ARE NOT LOCKED MANUALLY 5. STRUCTURAL INTEGRITY IS LOST IN THE DOOR WHEN IT IS NOT LOCKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343016July 13, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN 1500. THE CONTACT STATED SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: INSERT RECALL NUMBER (ELECTRICAL SYSTEM, COMPONENT ELECTRICAL SYSTEM) PERTAINING TO THE HEATED WINDSHIELD WASHER FLUID FEATURE. THE CONTACT STATED SHE PURCHASED THE VEHICLE WITH THE INTENT IN BEING ABLE TO UTILIZE THE FEATURE BUT THE RECALL ADVISED HAVING THE MECHANISM DISENGAGED TO PREVENT A POSSIBLE FIRE FROM OCCURRING IN THE VEHICLE. THE CONTACT DID NOT BELIEVE THE $100 REIMBURSEMENT OFFERED IN THE RECALL WAS A SUFFICIENT REIMBURSEMENT. THE MANUFACTURER ADVISED THE REIMBURSEMENT AMOUNT WAS AN AVERAGE FROM ALL CLAIMS OF THE FAILURE. THERE WERE NO FAILURES. THE CURRENT MILEAGE WAS APPROXIMATELY 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341103July 2, 2010
LATCHES/LOCKS/LINKAGES
MY PASSENGER REAR DOOR LOCK QUIT WORKING AND I AM VERY CONCERNED THAT MY CHILDREN MIGHT OPEN THE DOOR WHILE DRIVING DOWN THE ROAD...OR THAT I WILL NOT BE ABLE TO GET THEM OUT OF THE VEHICLE IN AN EMERGENCY IE..FIRE, CRASH, WATER..ETC.. DUE TO THE LOCKS ONLY BEING ABLE TO UNLOCK FROM THE INSIDE!! AFTER LOOKING INTO THIS, I FEEL THAT THIS IS A HUGE ISSUE WITH ALL 2008 CHEVROLET MODELS AND SHOULD BE LOOKED INTO BY THE AUTHORITIES!!! DO WE HAVE TO WAIT UNTIL SOMEONE DIES TO HAVE THIS ISSUE RESOLVED?? MY WARRANTY HAPPENED TO EXPIRE 6000 MILES AGO, AND NOW I WILL HAVE TO PAY $300 TO GET IT REPLACED... FROM WHAT I HAVE READ, I CAN EXPECT TO REPLACE ALL OF THEM EVENTUALLY....THAT IS $1200.. I CANNOT AFFORD TO PAY FOR EVEN ONE RIGHT NOW, BUT I ALSO CAN NOT AFFORD TO LOSE A CHILD....SO I AM KIND OF UP AGAINST A WALL! PLEASE LOOK INTO THIS!! THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340440June 28, 2010
LATCHES/LOCKS/LINKAGES
VEHICLE AUTOMATIC DOOR LOCKS WILL NOT WORK A DESCRIBED OFTEN REQUIRING SOMEONE TO CRAWL IN THE BACKSEATS TO UNLOCK THE DOORS IN ORDER TO GET THE KIDS OUT. THERE ARE NO KEY LOCKS ON NEW VEHICLES FOR THE BACK DOORS AND WHEN THE LOCKS MESS UP IT REQUIRES SOMEONE TO CRAWL ACROSS AND UNLOCK IT MANUALLY.. RECENTLY MY BACK LEFT DOOR LOCK MESSED UP AND I TOOK IT IN AND PAID OUT OF MY POCKET TO HAVE IT FIXED DUE TO THE FACT THAT I CANNOT FIND ANY GM DEALERSHIP IN BELGIUM THAT WILL HONOR A GM WARRANTY DUE TO A FALLOUT WITH CHEVROLET. ONE MONTH AFTER I HAD THE BACK LEFT DOOR LOCK REPLACED OUT OF MY POCKET, THE FRONT LEFT WENT OUT AND WILL NOT LOCK OR UNLOCK. THIS VEHICLE HAS 20,000 MILES ON IT AND IS STILL UNDER FACTORY WARRANTY. THIS IS A HUGE SAFETY CONCERN FOR ME AND MY FAMILY AND ALSO DOES NOT ALLOW MY ON-STAR TO WORK PROPERLY IF I NEEDED IT AS FOR THEY WILL NOT BE ABLE TO REMOTELY UNLOCK A DOOR WITH THE LOCK ACTUATOR BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336295June 14, 2010
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
PASSENGER SIDE DOOR LOCK STOPPED WORKING ON 08 SUBURBAN. DEALER REPLACED LOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329354May 7, 2010
LATCHES/LOCKS/LINKAGES
THE LOCKS ON BOTH OF MY 08 SUBURBANS STARTED TO FAIL STARTING WHEN TRYING TO LOCK OR UNLOCK THE DOORS WITH REMOTE BUTTON AND THE INTERIOR LOCK BUTTON. THE PROBLEM STARTED WITH THE DRIVERS SIDE DOOR NOT LOCKING OR UNLOCKING AND HAS PROGRESSED TO THE DRIVERS SIDE REAR DOOR. THIS HAS OCCURRED IN BOTH OF MY LTZ 08 SUBURBANS. YOU CAN NOT GET OUT OF THE CAR IN CASE OF EMERGENCY, NOR CAN YOU LOCK OR UNLOCK THE DOORS IF NEEDED TO QUICKLY LOCK IF BEING THREATENED. DEALER STATES THEY HAVE HAD NUMEROUS CALLS HOWEVER ITS NOT COVERED OR RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325668April 14, 2010
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
ACTUATOR IN DOOR LOCKS NOT WORKING. WHEN THESE GO OUT , THE DOOR CANNOT BE OPENED FROM THE OUTSIDE WITH HANDLE OR REMOTE. IF A CHILD OR PERSON WAS IN THE VEHICLE AND THERE WAS A FIRE , THEY COULD NOT GET OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319809March 22, 2010
VEHICLE SPEED CONTROL
2008 CHEVROLET SUBURBAN. CONSUMER STATES UNINTENDED SUDDEN ACCELERATION. *TGW THE CONSUMER STATED THE VEHICLE ACCELERATED RAPIDLY FROM A STANDING START TO ENTER THE TRAFFIC LANE AHEAD OF ONCOMING TRAFFIC FROM THE LEFT. HE DEPRESSED THE ACCELERATOR PEDAL QUICKLY, THEN LET UP, BUT THE ENGINE RPM CONTINUED TO CLIMB, AS IF THE ACCELERATOR WERE FULLY DEPRESSED. UPON HEARING THE ENGINE CONTINUE TO ACCELERATE ON ITS OWN, AND FEELING THE VEHICLE SURGE FORWARD, THE CONSUMER APPLIED THE BRAKE WITH FULL FORCE, USING BOTH FEET AND WAS SUCCESSFUL IN BRINGING THE VEHICLE TO STOP; DISTANCE TRAVELED WAS ABOUT 40 FEET FROM THE POINT WHERE THE BRAKES WERE APPLIED. ONCE STOPPED, THE CONSUMER PUT THE TRANSMISSION IN PARK, WHERE UPON THE ENGINE ACCELERATED TO THE REV LIMIT. HE IMMEDIATELY TURNED OFF THE ENGINE USING THE IGNITION SWITCH, TO AVOID ENGINE DAMAGE. AFTER A MOMENT, HE RESTARTED THE ENGINE, WHICH RESUMED NORMAL OPERATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275465July 1, 2009
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT ALL FOUR BRAKE ROTORS HAVE ROTTED, WHICH CAUSES THE VEHICLE NOT TO BRAKE PROPERLY. WHENEVER HE ATTEMPTS TO STOP THE VEHICLE, THE BRAKES BEGIN TO PULSATE AND THE VEHICLE FAILS TO STOP COMPLETELY. HE TOOK THE VEHICLE TO THE DEALER ON FOUR OCCASIONS. DURING THE FIRST VISIT, THE DEALER STATED THAT THE ROTORS NEEDED TO BE REPAIRED, BUT THAT HE NEEDED TO WAIT A LITTLE LONGER. THE FAILURE WORSENED AND THE VEHICLE WAS TAKEN TO THE DEALER A SECOND TIME. THE MECHANIC STATED THAT THEY NEEDED THE MANUFACTURER'S APPROVAL TO MAKE REPAIRS. DURING THE THIRD AND FOURTH VISITS, A MECHANIC TEST DROVE THE VEHICLE AND STATED THAT IT WAS BRAKING PROPERLY. THE CONTACT IS SCARED TO DRIVE THE VEHICLE DUE TO THE IMPROPER BRAKING CONDITIONS. THE FAILURE MILEAGE WAS 12,000 AND CURRENT MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253430January 1, 2009
FUEL SYSTEM, GASOLINE
IN MARCH OF 2008 THE VEHICLE SHUT DOWN WHILE TRAVELING 70 MPH WHILE TOWING A BOAT FROM THE FLORIDA KEYS EN ROUTE TO RHODE ISLAND. THE FUEL PUMP WAS REPLACED. IN DECEMBER OF 2008 WHILE DRIVING BACK DOWN TO THE KEYS TOWING A BOAT, THE VEHICLE SHUT DOWN AGAIN AT A SPEED OF 70 MPH. THE VEHICLE HAS LESS THAN 10,000 MILES ON IT. THE SECOND FUEL PUMP LASTED LESS THAN 4,000 MILES. THIS VEHICLE HAS PUT OUR FAMILY AND OTHER MOTORISTS AT SEVERE RISK. THE LAST EVENT OCCURRED IN A CONSTRUCTION ZONE IN A HEAVILY CONGESTED AREA WITH NO BREAK DOWN LANE. THE VEHICLE AND BOAT WERE BLOCKING A MAJOR HIGHWAY EXIT. OUR FAMILY (INCLUDING A NEWBORN) HAD TO IMMEDIATELY VACATE THE VEHICLE AND CLIMB OVER A JERSEY BARRIER TO GET TO A SAFER LOCATION. THIS VEHICLE HAS PROVEN TO BE UNPREDICTABLE AND DANGEROUS. AT THIS TIME THE VEHICLE IS IN A FLORIDA DEALERSHIP AWAITING REPAIR AND WE LIVE IN RHODE ISLAND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238918August 19, 2008
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE ELECTRONIC LOCKS ON THE DRIVER'S SIDE DOORS ARE NOT WORKING PROPERLY. THE DOORS ARE SUPPOSED TO LOCK WHEN THE VEHICLE SHIFTS OUT OF PARK. INSTEAD, THE CONTACT HAS TO MANUALLY LOCK THE DOORS. WHEN THE CHILD SAFETY SEAT IS IN THE REAR DRIVER'S SIDE OF THE VEHICLE, SHE MUST CLIMB INTO THE BACK SEAT TO UNLOCK THE DOORS AND GET HER CHILD. IF THE VEHICLE IS MOVING AND THE DOORS ARE UNLOCKED, THEY COULD POSSIBLY OPEN AND CAUSE THE CHILD TO FALL OUT OF THE VEHICLE. THE DEALER PREVIOUSLY REPAIRED THE REAR PASSENGER SIDE DOOR, BUT CURRENTLY THE DRIVER'S SIDE DOORS ARE NOT LOCKING AND UNLOCKING PROPERLY. THE CONTACT WANTS ALL THE DOORS ON THE VEHICLE REPAIRED, BUT SHE HAS NOT YET HEARD A RESPONSE FROM THE MANUFACTURER. THE CURRENT MILEAGE WAS 5,000 AND FAILURE MILEAGE WAS 3,875.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238660August 18, 2008
EQUIPMENT
PROBLEM: UNSTABLE & INADEQUATE JACK FOR VEHICLE. I HAD A FLAT ON MY VEHICLE AND USED THE FACTORY JACK. WHILE PULLING THE TIRE OFF THE LUGS THE VEHICLE SHIFTED AND THE JACK FELL OVER. LUCKILY THE TIRE WAS STILL WITHIN THE WHEEL-WELL AND TIRE/RIM BROKE THE FALL. EVEN THOUGH I WAS ON A FLAT LEVEL CONCRETE PARKING LOT, THE STABILITY OF THE JACK IS POOR (VERY SMALL FOOTPRINT AND TOP OF THE RAM IS ALSO SMALL). NOT VERY MUCH FRONT-BACK MOVEMENT CAUSES INSTABILITY FOR THE JACK. IN ADDITION, THE MAXIMUM JACK HEIGHT PROVIDED BARELY ENOUGH CLEARANCE TO PUT A NEW TIRE ON (20? FACTORY TIRES). THIS WOULD HAVE NOT BEEN POSSIBLE ON ANY OTHER SURFACE LIKE THE SHOULDER OF A HIGHWAY. I DO ADMIT THAT I HAD NOT PROPERLY ?CHOCKED? THE TIRES THAT ALLOWED FOR MORE MOVEMENT THAN NORMAL, BUT THE MOVEMENT THAT CAUSED THE FALL WAS NOT EXCESSIVE. I PERSONALLY ROTATE MY TIRES ON ALL FOUR OF MY VEHICLES FREQUENTLY USING A FLOOR JACK AND NEVER HAVE HAD THIS PROBLEM. THE FACTORY JACK IS UNSAFE AND UNDERSIZED FOR THIS LARGE VEHICLE (SUBURBAN). A CO-WORKER ALSO EXPERIENCED THIS SAME ACCIDENT WITH HIS TAHOE WHILE IN HIS GARAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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