Chevrolet Suburban Complaints (2003)

497 consumer complaints on file.

#10225536April 23, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE VEHICLE MOVED SLIGHTLY WHILE PLACED IN THE PARK POSITION. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THIS WAS A NORMAL CHARACTERISTIC OF THE VEHICLE AND IT COULD NOT BE REPAIRED. THE CONTACT IS EXPECTING A CALL FROM THE MANUFACTURER TO ANSWER HER QUESTIONS. THE CURRENT AND FAILURE MILEAGES WERE 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224377April 14, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY SPEEDOMETER DISPLAYS INCORRECT MPH, CREATING A DRIVING HAZARD. I WOULD LIKE GM TO FIX THIS PROBLEM THAT SO MANY OTHERS LIKE ME HAVE HAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224178April 11, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER STARTED GOING CRAZY. NOW READS 25 WHEN IN PARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224213April 11, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2003 CHEVY SUBURBAN SPEEDOMETER HAS BEEN EXPERIENCING ISSUES SINCE I PURCHASED USED OVER 2 YEARS AGO. BUT IT OUTSIDE OF THE MANUFACTURERS WARRANTY PERIOD. SO I DECIDED TO LEAVE IT UNTIL IT STOPPED WORKING ALL TOGETHER. I WAS NOTIFIED THAT FROM CHEVY THAT THIS AN ISSUE FALL OF 07, BUT BY THAT TIME THE VEHICLE HAD ALREADY SURPASSED THE MILEAGE RESTRAINT THAT GM PUT ON THE RECALL. NOW THE SPEEDOMETER STOPPED WORKING TODAY. THE SPEEDOMETER IS STUCK AT 70, AND IS NOT READING CORRECTLY. I CALLED MY DEALER AND THEY TOLD ME TO CALL CHEVROLET. AFTER STATING MY CASE TO THE FIRST REPRESENTATIVE I WAS TOLD THERE WAS NOTHING WE COULD DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224089April 10, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I BOUGHT THE SUBURBAN NEW IN 2003 AND AS I WAS DRIVING IT HOME OFF THE LOT, I LOOKED DOWN AT THE SPEEDOMETER AND IT WAS SHOWING "0." I WAS, AT THE TIME, DRIVING DOWN THE HIGHWAY! I PULLED OFF THE SIDE OF THE ROAD AND STOPPED, CALLED THE DEALERSHIP AND THEY SAID THAT IF IT DID IT AGAIN TO CALL THEM. IT DID NOT DO IT AGAIN UNTIL TODAY. I HAVE BEEN NOTICING, THOUGH, FOR A FEW WEEKS THAT THE SPEEDOMETER IS CLICKY WHEN IT GOES UP IN SPEED, IT IS NOT A SMOOTH MOVEMENT, IT JUMPS OR CLICKS UP. THEN, THE OTHER DAY, I WAS DRIVING HOME AND LOOKED DOWN AND THE SPEEDOMETER WAS AT "0" AGAIN. AS I PROCEEDED TO DRIVE AND ACCELERATE AND SLOW DOWN, IT WAS GIVING ERRONEOUS READINGS. I CALLED GM BUT THERE WAS NO RECALL ON THIS, BUT THERE HAS BEEN RECALLS ON IT, "JUSE NOT ON MINE." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223455April 5, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
2003 CHEVY SUBURBAN IS HAVING THE SAME ABS PROBLEMS THAT LED TO THE RECALL OF 99-2002 SUBURBANS IN THE "SALT BELT". I HAVE TALKED TO THE DEALER AS WELL AS GM, BUT TO NO AVAIL. THE 2003 NEEDS TO BE RECALLED AS WELL. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221866March 20, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER STICKS IN EXCESS OF 120 MPH OR IS VERY ERRATIC. FLUCTUATES BETWEEN 30 MPH (WHILE STOPPED) TO >120 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221361March 16, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
OIL PRESSURE GAUGE DROPS TO 0 AFTER ABOUT 20 MINUTES OF RUNNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221363March 16, 2008
VISIBILITY
I HAVE A 2003 SUBURBAN WITH 72K MILES. ABOUT 12 MONTHS AGO, THE REAR WINDOW BEGAN MAKING A WHISTLING NOISE WHILE DRIVING. WHEN I INSPECTED IT I FOUND THAT THE HINGE ON THE PASSENGER SIDE HAD SEPARATED FROM THE WINDOW. I HAVE TRIED TO GO THROUGH GM WITH NO AVAIL. THEIR ANSWER IS "IT SHOULDN'T HAVE HAPPENED", BUT THEY ARE NOT GOING TO DO ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221056March 13, 2008
STEERING
THIS IS THE SECOND TIME I HAVE HAD TO BRING MY 2003 CHEVROLET SUBURBAN IN TO REPLACE THE NOISY LOOK STEERING COLUMN. THE FIRST TIME IT WAS REPACKED. THE SECOND TIME WAS THIS WEEK. THIS TIME THEY REPLACED THE PARTS INSIDE THE STEERING COLUMN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219340February 27, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL, AIR BAGS, SEAT BELTS
VEHICLE: 2003 CHEVY SUBURBAN CRASH: AS VEHICLE WAS SLOWING DOWN TO AN APPROACHING INTERSECTION WITH A STOP SIGN (IN A NEIGHBORHOOD) SPEED LIMIT APPROX 25, THE VEHICLE SUDDENLY ACCELERATED TO HIGH RATE OF SPEED (CRUISE CONTROL ACTIVATED) CAUSING DRIVER LOSS OF CONTROL, VEHICLE LEFT THE ROAD HITTING A MAILBOX, TELEPHONE POLE AND FINAL IMPACT (T-BONED) WITH A PARKED FORD F150 EXTRA CAB PICKUP TRUCK SITTING IN A DRIVEWAY WITH A LAWN TRAILER ATTACHED. SUBURBAN ENGINE CONTINUED TO ACCELERATE AFTER IMPACT PUSHING BOTH VEHICLES (AND THE TRAILER) APPROXIMATELY 50 FEET. NO AIR-BAG DEPLOYMENTS EVEN THOUGH FRONT BUMPER WAS IN THE INTERIOR OF THE PICKUP TRUCK AND SEAT BELTS DID NOT LOCK OR HOLD. BOTH VEHICLES TOTAL LOSS INJURIES: ALL 4 PASSENGERS IN THE VEHICLE SUSTAINED MINOR INJURIES DRIVER - BROKEN NOSE FROM MIRROR KNOCKED INTO THE VEHICLE FROM IMPACT WITH TELEPHONE POLE, SEVERE CHEST/ABDOMEN BRUISING CONTACT WITH STEERING WHEEL, MULTIPLE CUTS AND ABRASIONS FROM FLYING DEBRIS & GLASS. PASSENGER BACK LEFT - CUTS & ABRASIONS FROM GLASS & DEBRIS AND BRUISING FRONT PASSENGER - DEEP TISSUE/BONE BRUISING ON BOTH LEGS,AND RIGHT KNEE, BRUISING ON BOTH ARMS AND CHEST. PASSENGER BACK RIGHT - BRUISING ON KNEES AND FEET. *TR
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10219255February 26, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WE PURCHASED A 2003 CHEVROLET SUBURBAN Z71 IN JANUARY OF 2007 WITH 70,900 MILES. ABOUT 3 MONTHS AFTER WE PURCHASED IT WE STARTED EXPERIENCING INTERMITTENT ISSUE WITH THE SPEEDOMETER WHERE IT WILL SHOW THE VEHICLE GOING 120 MPH WHEN THE TACK INDICATES WE ARE AT 1900 RPM ON HIGHWAY OR APPROXIMATELY 60 TO 70 MPH. WE RECEIVED A LETTER FROM GM IN JANUARY INFORMING US THAT THEY WOULD REPLACE THE INSTRUMENT CLUSTER IF WE HAVE LESS THAN 70,000 MILES. THEY INDICATED THAT IT WAS NOT A RECALL BUT, A WARRANTY EXTENSION. WELL WE ARE HAVE OVER 90,000 MILES SO THEY WILL NOT DO ANYTHING FOR US. WE GOT AN ESTIMATE OF $500 TO FIX THIS ISSUE AT A LOCAL DEALERSHIP. I HAVE STARTED RESEARCHING THIS AND HAVE NOTICED THAT THERE HAVE BEEN A FEW LAWSUITS FILED IN VARIOUS STATES. I AM REQUESTING THAT THE NHTSA REQUIRE GENERAL MOTORS COMPLETE A RECALL ON THIS ISSUE. THIS IS ULTIMATELY A SAFETY ISSUE AND IT IS IMPACTING MANY VEHICLE OWNERS. THIS SHOULD BE A RECALL. ANY HELP YOU CAN GIVE US WOULD BE APPRECIATED!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218406February 18, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INSTRUMENT PANEL FAILURE: SPEEDOMETER, GAS, GAUGES. 2003 CHEVY SUBURBAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218121February 15, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2003 CHEVY SUBURBAN 2500 (3/4 TON) - THE INSTRUMENT CLUSTERS ARE JUNK AND DANGEROUSLY UNRELIABLE - FAULTY. IT IS ABSOLUTELY CRIMINAL THAT GM AND NHTSA NOT ISSUE A FORMAL RECALL ON GM 2003-2006 INSTRUMENT CLUSTERS. MINE BEGAN FAILING AT 40,000 MILES IN 2005 (FUEL GAUGE READING WRONG OR EMPTY IF IDLING MORE THAN 30 SECONDS, SPEEDOMETER PEGGING OR READING WRONG INTERMITTENTLY). I MENTIONED THIS TO THE DEALER BUT THEY LIED AND SAID THAT HAD NO OTHER REPORTS OF SUCH. WHEN TOLD IT WOULD COST $400 TO REPAIR, I HAD TO PASS ON THAT EXPENSE AND JUST RELIED ON A CHEAP GPS I MOUNTED TO READ ACCURATE SPEED. NOW, GM COMES OUT LATE AND CLAIMS THEY MAY PAY FOR THE REPAIR IF IT IS UNDER 70,000 MILES ON THE 03 AND 04 MODELS. I SURMISE THEY WAITED INTENTIONALLY TO MINIMIZE POTENTIAL COST AND THEY WILL SEND A LETTER ON THE 05 AND 06 MODELS IN TWO YEARS HOPING THOSE VEHICLES ALSO HAVE GONE OVER 70K. THIS IS OBVIOUSLY A VERY WELL KNOWN DEFECT BECAUSE THERE ARE SITES ON THE INTERNET SUCH AS WWW.SPEEDOMETER.COM DEDICATED TO REPAIRING GM CLUSTERS. AGAIN, A FAULTY SPEEDOMETER IS A POTENTIALLY FATAL DEFECT AND THE NHTSA MUST STEP UP AND FORCE A FORMAL RECALL OR BE AS GUILTY OF NEGLECTING ITS DUTY AS THE FDA HAS BEEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218312February 11, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2003 CHEVY SUBURBAN WITH SPEEDOMETER PROBLEMS. CONSUMER STATES SHE RECEIVED A NOTICE FOR A VOLUNTARY REPAIR BUT THE VEHICLE HAD TOO MANY MILES ON IT. CONSUMER IS VERY UPSET THAT THERE WAS NOT A RECALL FOR THIS REPAIR. *KB THE CONSUMER STATED FOR OVER 3 YEARS, SHE HAS HAD AN INTERMITTENT PROBLEM WITH THE SPEEDOMETER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217633February 11, 2008
ELECTRICAL SYSTEM, SEATS
THE ISSUE STARTED WITH THE DRIVERS MEMORY SEAT NOT REMEMBERING THE SEAT POSITION AND THE EASY EXIT PUSHED THE SEAT FORWARD IN TO THE STEERING WHEEL INSTEAD OF BACK. THEN CAME THE ISSUE WITH THE SPEEDOMETER. I RECEIVED THE LETTER IDENTIFYING THIS PROBLEM HOWEVER LIKE SO MANY OTHER PEOPLE MY VEHICLE HAS MORE THAN 70,000 MILES AND ALTHOUGH IT HAS BEEN IDENTIFIED AS A PROBLEM GM WILL NOT CONSIDER IT A RECALL AND I WOULD HAVE TO PAY TO HAVE IT FIXED. THIS IS OBVIOUSLY A WIDE SPREAD PROBLEM THAT GM SHOULD FIX FREE OF CHARGE NO MATTER THE MILEAGE. MY HUSBAND ALSO HAS THE SAME ISSUE WITH HIS 2005 3/4 TON SILVERADO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217109February 6, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY 2003 CHEVROLET SUBURBAN HAS DEVELOPED A CONDITION WHERE THE SPEEDOMETER HAS BECOME INOPERATIVE. THE READINGS ARE VERY INACCURATE. FOR EXAMPLE, WHILE TRAVELING AT LOW, IN TOWN SPEEDS, THE SPEEDOMETER WILL HAVE READINGS IN THE 60S, 70S' AND 80S. WHILE IN THE PARK POSITION, THE SPEEDOMETER WILL READ 55MPH. I CONSIDER THIS TO BE A SAFETY ISSUE BECAUSE THE DRIVER HAS NO IDEA HOW FAST OR SLOW THE VEHICLE IS GOING. WITHOUT A SENSE OF SPEED, THE DRIVER (MY WIFE, OR I) MAY UNKNOWINGLY GO MUCH FASTER, OR SLOWER THAN THE POSTED SPEED LIMITS ALLOW. THE MAKER OF THE VEHICLE, GENERAL MOTORS IS AWARE THAT THIS IS A WIDE SPREAD PROBLEM, AS I HAVE RECEIVED A LETTER FROM THE GENERAL DIRECTOR OF GENERAL MOTORS STATING THAT THIS COULD HAPPEN TO MY 3003 CHEVROLET SUBURBAN. GENERAL MOTORS HAS EVEN OFFERED TO PROVIDE OWNERS WITH A SPECIAL COVERAGE THAT EXTENDS THE WARRANTY ON THE INSTRUMENT PANEL CLUSTER FOR THE CONDITION DESCRIBED ABOVE, AS LONG AS THE VEHICLES AGE AND MILEAGE FALLS WITHIN CERTAIN PARAMETERS. THOSE PARAMETERS ARE THE MAIN REASON FOR MY COMPLAINT. THOSE PARAMETERS ARE 1) 7 YEARS OF THE IN SERVICE DATE, AND 2) 70,000 MILES, WHICH EVER OCCURS FIRST. MY CLAIM TO HAVE THE INSTRUMENT CLUSTER IN MY VEHICLE REPAIRED UNDER THE SPECIAL COVERAGE WAS DENIED ON 2/6/08 BECAUSE THE MILEAGE OF MY VEHICLE WAS 89,000 MILES AT THE TIME OF MY REQUEST. I BELIEVE THAT THIS IS A LARGE SCALE SAFETY PROBLEM THAT WARRANTS A RECALL BY GENERAL MOTORS RATHER THAN AN EXTENSION OF WARRANTY WITH UNREASONABLE MILEAGE PARAMETERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217284February 6, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEED ODOMETER STICKS, CHEVY WILL ONLY REPLACE CARS LESS THAN 7 YRS OR UNDER 70,000 MILES. THEY CLAIM THAT THIS IS NOT A RECALL. MY CAR HAS 108,000 MILES AND IS NOT ELIGIBLE FOR THE REPAIR. THE CHEVY CUSTOMER SERVICE MANAGER CLAIMS THAT IT IS NOT A SAFETY ISSUE AND THEY ARE VOLUNTARY REPLACING CARS WITHIN THE 7 YRS 70,000 MILES . IF MY CAR IS SPEEDING IN A SCHOOL ZONE AND HITS A CHILD BECAUSE I AM GOING TO FAST I WOULD SAY THAT IT IS A SAFETY ISSUE. IF THE SPEED LIMIT IS 45 MILES AROUND A CURVE AND MY SPEED ODOMETER IS NO CORRECT I COULD FLIP MY CAR. I WOULD CALL THIS A SAFETY ISSUE. THIS IS NOT ABOUT THE MONEY BUT THE SAFETY OF THE CONSUMER. WE NEED TO PUT THE PUBLIC SAFETY FIRST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216353January 29, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE INSTRUMENT CLUSTER ON MY VEHICLE QUIT WORKING WHEN MY 2003 CHEVY SUBURBAN HAD ABOUT 48600 MILES ON IT. I CONTACTED A FRIEND WITH A DEALERSHIP AND HE TOLD ME IT WAS A COMMON PROBLEM AND WIULD COST ABOUT $500 TP GET IT FIXED. I RECENTLY RECEIVED THE RECALL LETTER BUT NOW HAVE TOO MANY MILES TO QUALIFY. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216255January 28, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 1500. WHENEVER THE VEHICLE IS DRIVEN, THE SPEEDOMETER FREEZES AND DISPLAYS INACCURATE READINGS. THE VEHICLE WAS TAKEN TO THE DEALER ONCE. THERE IS A CUSTOMER REIMBURSEMENT, BUT THE VEHICLE EXCEEDS THE MILEAGE REQUIREMENT. THE CURRENT MILEAGE WAS 120,000 AND FAILURE MILEAGE WAS 90,000. UPDATED 4/29/08 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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