Chevrolet Suburban Complaints (2003)

497 consumer complaints on file.

#10386199March 2, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:MECHANICAL
2003 CHEVORLET SUBURBAN - TRANSMISSION FAILED AT 45, 000 MILES. SINCE IT WASN'T UNDER WARRANTY ANY LONGER, PURCHASED A NEW TRANSMISSION FROM GM WITH A 3 YR 100, 000 MILE WARRANTY. AFTER 3YRS, 4MONTHS, THE VEHICLE NOW HAS 91,000 MILES AND THE TRANSMISSION HAS FAILED AGAIN. EACH TIME THE COST IS OVER $2500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382584February 14, 2011
TIRES, TIRES:SIDEWALL
TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 1500 EQUIPPED WITH HANKOOK DYNAPRO AS TIRES, SIZE POOH/ DOT NUMBER T79NJNH1609. THE CONTACT STATED HE RECEIVED A VOLUNTARY RECALL FROM THE MANUFACTURER. THE VEHICLE WAS TAKEN TO REPAIR SHOP FOR THE TIRES TO BE INSPECTED. THE MECHANIC STATED THE TIRES WERE NOT INCLUDED IN THE RECALL. THE CONTACT STATED HE INSPECTED THE TIRES AND NOTICED THE TIRES WERE IN THE SAME DOT RANGE. THE VEHICLE WAS TAKEN BACK TO THE REPAIR SHOP WHERE THE TECHNICIANS STATED THE TIRES WERE INCLUDED AND NOTICED THERE WAS TWO GASHES ON THE SIDE WALL OF THE REAR DRIVER'S SIDE TIRE. THE TECHNICIAN STATED ONE GASH WAS APPROXIMATELY SIX INCHES LONG AND THE OTHER WAS APPROXIMATELY FOUR INCHES LONG. THE TIRE WAS REPLACED WITH THE SPARE TIRE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE APPROXIMATE TIRE MILEAGE WAS 13,500. THE VEHICLES CURRENT MILEAGE WAS 133,740.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381450February 10, 2011
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED THE ALL GAUGES ON THE INSTRUMENT PANEL HAVE STOPPED WORKING. THE DIGITAL AND MECHANICAL GAUGES FAILED AND THE CONTACT DOES NOT KNOW HOW MUCH GAS WAS IN THE VEHICLE OR HOW FAST THEY WERE TRAVELING. THE CONTACT STATED THAT THE LIGHT IN THE GEAR SHIFT INDICATOR FAILED FIRST. THE VEHICLE WAS NOT INSPECTED, BUT THE CONTACT WAS CONCERNED THAT THE FAILURE WAS A WIRING PROBLEM. THE FAILURE MILEAGE WAS 99,000 AND THE CURRENT MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381251February 9, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. AFTER HAVING THE OIL CHANGED AT AN INDEPENDENT REPAIR SHOP, THE CONTACT BEGAN TO SMELL A BURNING OIL ODOR COMING FROM THE ENGINE. THE CONTACT BEGAN TO NOTICE THE VEHICLE WAS CONSUMING OIL EXCESSIVELY AND WOULD REPLACE THE OIL APPROXIMATELY TWO TO THREE TIMES A WEEK. APPROXIMATELY 1 YEAR LATER, UPON STARTING THE VEHICLE, THE CONTACT BEGAN TO HEAR A KNOCKING NOISE COMING FROM THE ENGINE BEFORE IT STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE MOTOR WAS BEING REPLACED. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 150,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10376832January 16, 2011
POWER TRAIN
(REDUCED ENGINE POWER) WILL NOT ACCELERATE FASTER THAN 30 MPH. SHUT OFF ENGINE FOR 15 SECONDS AND START UP AGAIN AND IT HAPPENS 10 TO 15 TIMES A DAY, EVEN AT 65 MPH ON THE HIGHWAY. (NO POWER) AND NO HELP FROM GM DEALER SHIP. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376333January 12, 2011
SERVICE BRAKES, HYDRAULIC
CORRODED BRAKE LINES ON 2003 CHEVROLET SUBURBAN CAUSED A FRONT END CRASH WHEN BRAKE LINE BURST AT CORROSION. I WAS LUCKY TO HAVE HAD A SNOW BANK IN MY PATH AND NOT ANOTHER CAR. I APPLIED THE BRAKES COMING TO A STOP LIGHT WHEN THE BRAKE PEDAL WENT TO THE FLOOR. MYSELF AND MY WIFE WENT THROUGH THE RED LIGHT, UNABLE TO STOP, WITH NO TRAFFIC COMING FROM THE CROSS STREET, LUCKILY. I WAS ABLE TO GET HOME SLOWLY AND FOUND THE BRAKE LINE CORRODED AND BRAKE FLUID SQUIRTING FROM THE BRAKE WHEN PRESSURE APPLIED UPON INSPECTION. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10371205December 19, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER GOES TO 120 RANDOMLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371651December 18, 2010
SERVICE BRAKES, HYDRAULIC
WHEN I WAS BACKING OUT OF A PARKING SPACE I PUT ON MY BRAKES AND THEY WENT DOWN TO THE FLOOR,I HAD TO BE TOWED TO A CHEVY DEALER, WHEN THE CAR WAS PUT UP ON THE LIFT THEY DISCOVERED ALL METAL BRAKE LINES WERE RUSTED,OUT THE DEALER CLAIMS CHEVY IS NOT AT FAULT THAT IT WAS CAUSED BY ROAD SALT, I HAVE OWNED CARS FOR OVER SIXTY YEARS AND I HAVE LIVED IN THE SAME AREA FOR SEVENTY YEARS AND I HAVE NEVER HAD METAL BRAKE LINES RUST OUT, I FEEL THAT CHEVY USED INFERIOR METAL FOR THERE BRAKE LINES. THEY ARE BILLING ME $4000.00 TO REPLACE BRAKE LINES PLUS WHATEVER HAS TO GO WITH IT. IF I HAD BEEN DRIVING ON THE HIGHWAY AND THIS HAPPENED THERE WOULD HAVE BEEN SERIOUS INJURES AND EVEN DEATHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370984December 16, 2010
ELECTRICAL SYSTEM
GOT A 2003 CHEVORLET SURBURAN. THE REAR DOOR BE SHOWING OPEN N THE OIL GAUGE,TEMPERATURE GAUGE,RPM, N SPEEDOMETER NOT WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369913December 10, 2010
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 1500. THE CONTACT WAS DRIVING 5 MPH WHEN HE APPLIED THE BRAKES AND THEY DID NOT RESPOND. THE CONTACT HAD TO ENGAGE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE MECHANIC ADVISED HIM THAT THE METAL BRAKE LINE WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 38,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369682December 8, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH IN REVERSE THE BRAKES FAILED. THE ABS WARNING LIGHT ILLUMINATED WHILE THE CONTACT APPLIED THE BRAKES. THE VEHICLE WAS INSPECTED BY THE OWNER WHEN HE NOTICED THAT THE BRAKE LINE WAS CORRODED AND THERE WAS ALSO A LEAK. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER NOR HAD IT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 93,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369316December 6, 2010
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC, EQUIPMENT:MECHANICAL
ON 26OCT. 2010 I HAD A THROTTLE BODY REPLACE ON A 2003 CHEVY SUBURBAN AT A LOCAL CHEVY DEALERSHIP. A DAY LATER MY WIFE AND I TOOK THE SUBURBAN OUT TO GO SHOPPING . I RETURNED TOTHE PARKING LOT TO PULL UP TO THE DOOR TO LOAD UP. AS I WAS CIIRCLING AROUND IN THE PARKING LOT THE ENGINE OF THE SUV RED LINED ,THIS CAUGHT ME TOTALLY OFF GAURD. I APPLIED THE BRAKES TO THI SUV, IT DID NOT STOPPED . THE END RESULT WAS THAT I HIT A LIGHT POLE IN THE PARKING LOT. I REPORTED THE ACCIDENT TO MY INSURANCE COMPANY. MY IN INSURANCE COMPANY SENT A INVESTIGATOR OUT TO LOOK A THE SUV , HE STARTED THE VEHICLE AND IT REDLINED , HE GAVE ME A CALL AND SAID I HAD A ISSUE WITH THE THROTTLE BODY AND THAT IT COULD HAVE BEEN IMPROPERLY INSTALLED OR IT COULD HAVE BEEN A MANUFACTURE DEFECT. LATER ON I CALLED THE DEALERSHIP THAT INSTALLED AND PROFORMED THE WORK .THEY SAID THAT IT WAS DEFINITELY A DEFECTED AND THAT THEY ARE NOT RESPONSIBILE FOR THE ACCCIDENT. THEY SAID THAT GM WAS RESPONSIBLE FOR THIS ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10369176December 4, 2010
ELECTRICAL SYSTEM
I WAS DRIVING TO A STORE IN MY CITY WHEN IT FELT LIKE I WAS NOT DOING THE SPEED LIMIT AND GOING SLOWER THAN NORMAL. WHEN II GOT TO THE STORE AND TURNED OFF THE CAR, I SAW THAT THE SPEEDOMETER WAS REGISTERING 20 MPH. I STARTED THE CAR BACK UP AND IT DROPPED THE SPEED READING BY 5 MPH. I DID THIS 3 MORE TIMES TILL IT REGISTERED ZERO MPH. WHEN DRIVING HOME, I NOTICED THAT I WAS STILL DRIVING SLOWER THAN NORMAL AND WHEN I GOT HOME AND TURNED OFF THE CAR THE SPEEDOMETER READING WAS SHOWING 25 MPH. I LOOKED ONLINE AND SAW THAT OTHERS ARE HAVING THE SAME PROBLEM. THIS PROBLEM CONTINUES TO OCCUR EVERY TIME II AM DRIVING MY 2003 CHEVROLET SUBURBAN. I HAVE NOT TAKEN IT TO GET FIXED YET AND HAVE CONTACTED CHEVROLET TO SEE IF THEY WILL FIX THE PROBLEM FOR FREE SINCE IT SHOULD NOT BE HAPPENING. THIS COULD POSSIBLY AFFECT THE VEHICLE SPEED CONTROL WHEN SET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367040November 21, 2010
ELECTRICAL SYSTEM, SERVICE BRAKES, ELECTRIC, POWER TRAIN:AUTOMATIC TRANSMISSION
I GOT A 2003 CHEVROLET SURB. THE REAR DOOR KEEP COMING OPEN ON IT OWN,THE SPEEDOMETER DOES NOT WORK,OIL GAUGE,AND THE TEMPERATURE GAUGE NOT WORK. IT HAD START NOW WHEN START TO CRANKED IT THE BRAKE BOOSTER LIGHT COME THE BATTERY LIGHT COME SAYING NOT CHARGING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363268October 27, 2010
STRUCTURE:BODY, UNKNOWN OR OTHER
WHILE DRIVING ON THE FREEWAY A LOUD POP WAS HEARD INSIDE THE VEHICLE FOLLOWED BY A SUDDEN AND PRONOUNCED INCREASE IN WIND NOISE. THE VEHICLE SUFFERED A STRUCTURAL FAILURE IN THE REAR TAIL GATE WINDOW HATCH. METAL FATIGUE CAUSED THE LEFT WINDOW HATCH HINGE TO SEPARATE FROM THE VEHICLE FRAME. THIS PRODUCED A POTENTIALLY HAZARDOUS SITUATION IF AS A RESULT OF THE VEHICLE SPEED THE WINDOW HAD FULLY SEPARATED FROM THE VEHICLE AT HIGH SPEED IN TRAFFIC. THE GLASS WINDOW AND FRAME WOULD HAVE STRUCK THE TRAILING VEHICLE RESULTING IN POSSIBLE INJURY OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360647October 15, 2010
AIR BAGS
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT WAS STARTING THE VEHICLE WHEN THE AIR BAGS DEPLOYED INDEPENDENTLY. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY WERE IN THE PROCESS OF DIAGNOSING THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360043October 12, 2010
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING WITH MY FAMILY ON NY STATE ROUTE 23 EAST (55 MPH ZONE) TOWARD THE INTERSECTION OF NY STATE ROUTE 32, THE TRAFFIC LIGHT TURNED YELLOW. WE WERE ABOUT 500 FEET AWAY. STEADY PRESSURE TO THE BRAKE PEDAL WAS APPLIED AS WOULD UNDER A NORMAL CIRCUMSTANCE. THE PEDAL SUDDENLY WENT TO THE FLOOR. THE TRAFFIC LIGHT WAS NOW RED AT ABOUT 200 FEET AWAY AND WE WERE STILL TRAVELING ABOUT 40 MPH. I TRIED THE PEDAL AGAIN, HOWEVER, IT WENT TO THE FLOOR. WITHOUT A WAY TO STOP, WE HAD NO CHOICE BUT TO BARREL THROUGH A RED LIGHT WITH CARS IN BOTH DIRECTIONS. I REPEATEDLY FLASHED THE HEAD LIGHTS AND HELD THE HORN DOWN TO AVERT CATASTROPHE WITH THE TRAFFIC. BY THE GRACE OF GOD, WE HIT NO ONE. OVER THE NEXT HALF MILE, I WAS ABLE TO DOWN SHIFT THE AUTOMATIC TRANSMISSION AND UTILIZE GRASS ON THE HIGHWAY EDGE TO STOP THE VEHICLE. UPON EXIT OF THE VEHICLE TO CHECK IT, THERE WAS A STEADY STREAM OF BRAKE FLUID COMING FROM A BRAKE ALONG THE FRAME RAIL BY THE DRIVER'S SIDE FRONT DOOR LEAVING A 12 - 16" PUDDLE. THE VEHICLE ONLY HAS 89,000 MOSTLY HIGHWAY MILES AND HAS ALWAYS BEEN WELL CARED FOR. LUCKILY NO ONE WAS KILLED. THIS NEVER SHOULD HAVE HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359072October 4, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER ON MY 2003 CHEVY SUBURBAN IS OFF BY OVER 50 MPH. I HAD THE SAME PROBLEM ON 2005 SILVERADO. I SEE ALOT OF COMPLAINTS OVER THIS SAME PROBLEM WITH OTHER OWNERS, WHY IS GM NOT HELD RESPONSIBLE FOR A RECALL. THERE IS NO WAY TO KNOW HOW FAST I AM ACTUALLY GOING, IF THAT IS NOT A SAFETY CONCERN THEN I'M NOT SURE WHAT IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353497September 2, 2010
VISIBILITY:GLASS, SIDE/REAR, STRUCTURE:FRAME AND MEMBERS
REAR WINDOW HINGE BROKE OFF FROM WINDOW FRAME ON 2003 SUBURBAN. VERY RARELY OPENED WINDOW BY ITSELF ALWAYS OPENED ENTIRE HATCH. CAN NOT FIND ANY RECALLS OR COMPLAINTS BY GM BUT YET CAN FIND SEVERAL 100 COMPLAINTS BY INDIVIDUALS. GM WANTS 1,000 TO FIX. IT IS OBVIOUSLY A DESIGN FLAW AFTER PAYING $43,000 FOR IT GM SHOULD STEP UP. READ ABOUT THE WINDOW BLOWING OUT AT HIGHWAY SPEEDS--GUESS WE SHOULDN'T CARE IF IT IS BLOWING AWAY FROM US--RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353499September 2, 2010
VISIBILITY:GLASS, SIDE/REAR, STRUCTURE:FRAME AND MEMBERS
REAR WINDOW HINGE BROKE OFF FROM WINDOW FRAME ON 2003 SUBURBAN. VERY RARELY OPENED WINDOW BY ITSELF ALWAYS OPENED ENTIRE HATCH. CAN NOT FIND ANY RECALLS OR COMPLAINTS BY GM BUT YET CAN FIND SEVERAL 100 COMPLAINTS BY INDIVIDUALS. GM WANTS 1,000 TO FIX. IT IS OBVIOUSLY A DESIGN FLAW AFTER PAYING $43,000 FOR IT GM SHOULD STEP UP. THEY WILL CHECK THE WELDS ON REAR WINDOW FOR A FLAW BUT NOT THE HATCH PART WHICH IS WHAT BREAKS. HAVE ALWAYS BOUGHT CHEVROLET AND THIS IS THE LONGEST ONE I HAVE OWNED BUT I WILL BE HEADING TO A DIFFERENT REAL SOON. READ ABOUT THE WINDOW BLOWING OUT AT HIGHWAY SPEEDS--GUESS WE SHOULDN'T CARE IF IT IS BLOWING AWAY FROM US--RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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