Chevrolet Sonic Complaints

954 consumer complaints on file.

#11419806June 6, 2021
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
Since January I’ve consistently had issues with my 2014 Chevy Sonic Hatchback, in particular, Codes 84, P2138, check engine light and traction control lights. (my job has us all working from home since March of 2020, so I only do local shopping, no long distance). Due to the codes mentioned above, my car was “repaired” at dealership on January 4, 2012. In the end of March I was constantly getting the same codes over a period of two days. I called GM (1 800 462 8782) on March 29, spoke with a woman by the name of Michelle and I explained what has been happening with the vehicle codes, along with other issues over the past year. She opened a case file # 9-6627321866 and she called the dealership to discuss my issue. I was told to drop the car off and it will be repair at no cost to me. The car was brought to dealership on April 7, 2021 and when the diagnostic was preformed, it showed no codes in the history. They did no repair at that time and gave me back the car. While running local errand on April 17, all the same codes appeared and once again I had reduced engine power. I was near the dealership and dropped off the vehicle, even though the service department was closed at that time. Once again, a new pedal and sensor was installed. I told them to please keep the vehicle for a few days, test drive it once in a while to ensure it is truly repaired. They test drove it several times during the 4 days they had it and since there were no issues, I picked the vehicle up on April 22, 2021.On June 5, while driving to a store a nearby store, I was stopped at a light to make a left turn and all the codes suddenly came on. I had very little acceleration making the left turn. The vehicle approaching me which was a block and a half away was now very closely approaching me and luckily realized I had an issue and stopped. I immediately headed back home. AutoZone ran a diagnostic and it's the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416139May 11, 2021
POWER TRAIN
DURING STOP-AND-GO CITY TRAFFIC, THE CAR WILL STRUGGLE TO CHANGE GEARS, AND HAS (BETWEEN 5-10 TIMES) "STOPPED RESPONDING," MEANING THAT THE CAR IS UNRESPONSIVE TO PRESSING THE BRAKE OR GAS, ALTHOUGH THE ELECTRICAL SYSTEM CONTINUES TO RUN. THE ONLY SOLUTION WE HAVE FOUND TO THIS IS PUTTING THE CAR IN PARK, TURNING IT OFF, AND TURNING IT BACK ON AGAIN, BUT THIS IS VERY SCARY IN THE MIDDLE OF TRAFFIC. THIS HAPPENED MOST RECENTLY ON 5/8/21 BUT HAS HAPPENED AT LEAST 5 TIMES IN THE PAST 18 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408014April 14, 2021
ELECTRICAL SYSTEM, ENGINE, STEERING
TL* THE CONTACT OWNS A 2015 CHEVROLET SONIC. THE CONTACT STATED THAT THE AIR CONDITIONER WAS INOPERABLE. THE CONTACT STATED SHE NOTICED THAT THERE WAS A CONSISTENCE OF WHITE SNOW UNDERNEATH THE HOOD OF THE VEHICLE. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. ADDITIONALLY, WHILE DRIVING, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO DYER CHEVROLET (1000 US-1, VERO BEACH, FL 32960, (772) 617-4793) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE AIR COMPRESSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT SHE WAS CONCERNED ABOUT DRIVING THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407763April 12, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED AT VAN BUICK GMC (8585 E. FRANK LLOYD WRIGHT BLVD, SCOTTSDALE, AZ 85260) FOR A SERPENTINE AND TIMING BELT REPLACEMENT. AFTER RETRIEVING THE VEHICLE FROM THE DEALER, THE CONTACT WAS DRIVING AT 55-60 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE CHECK ENGINE AND DRIVE WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL AND AUTOMATICALLY SHIFTED FROM DRIVE TO FIRST GEAR INADVERTENTLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO INFORMED THE CONTACT THAT THE FAILURE WAS TRANSMISSION RELATED. THE VEHICLE REMAINED AT THE DEALER UNREPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V315000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 127,000. *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405304March 29, 2021
UNKNOWN OR OTHER
BOUGHT USED IN AUGUST FROM A TOYOTA DEALER.CAR WAS MAKING A CHIRPING NOISE AND THE AC DID NOT WORK. DEALER. FIXED AC AND SENT TO CHEVY TO REPAIR CHIRPING NOISE.. THEN THE HEAT STOPPED WORKING AND THERE WAS NO COOLANT.. THEY FIXED SOME BRACKET OR OTHER.. NOW THE GEAR SHIFT BUTTON GETS STUCK PUSHED IN,, AND YOU CANNOT DISENGAGE TO PUT THE CAR IN PARK TO REMOVE THE KEY.. I GOOGLED THIS ISSUE AND FOUND A LOT OF COMPLAINTS ABOUT IT. THE DEALER HAS ALREADY TOLD MY 19 YEAR OLD THEY WILL NOT COVER ANY MORE REPAIRS. BUT THIS CAR IS A PIECE OF JUNK AND THEY SHOULD NOT BE ON THE ROAD ANYMORE. I SHOULD NEVER HAVE LET HER FINANCE IT. NOW I DON'T KNOW WHAT TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399062March 4, 2021
ENGINE
LOSING RADIATOR COOLANT SOMEWHERE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398829March 3, 2021
ELECTRICAL SYSTEM, WHEELS
MY RADIO TURNS OFF AND ON, ON ITS OWN. ALSO WHEN I HAVE MY BLUETOOTH TURNED ON FOR MY PHONE, IT GETS STUCK AFTER I HANG UP THE PHONE AFTER A CALL. I WAS DRIVING HOME FROM WORK ON A STATE ROAD. MY RIGHT WHEEL BEARING WENT OUT AND I HAD TO REPLACE IT LAST YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398008February 26, 2021
ENGINE
THIS IS A 1.4 TURBO ENGINE. IT HAS A NOISE DUE TO THE FRONT CRANK SEAL WITH A VACUUM LEAK AS PER A GM SERVICE BULLETIN P11297B. I "THINK" THIS HAS ALREADY BEEN ON A RECALL FOR THE SAME ENGINE IN THE CRUZE MODEL. IF SO WHY IS THE SONIC MODEL INCLUDED? THIS IS AN EXPENSIVE REPAIR FOR A RETIRED PERSON. ALSO THIS CAR DOESN'T HAVE 34,000 MILES ON IT YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396908February 19, 2021
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT CAME ON, CODE IS COMING UP EMISSION FUEL LEAK. TRIED REPLACING GAS CAP, DID NOT WORK. WHEN GETTING GAS, THE CAR WILL NOT TURN BACK ON, YOU HAVE TO PUMP THE GAS PEDAL TO GET IT TO COME BACK ON. IDLES HIGH AND JUMPS AFTER TURNING BACK ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395214February 8, 2021
UNKNOWN OR OTHER
THE BUTTON IN THE SHIFT STICK GET STUCK AND DOESN'T COME BACK, KEY GETS STUCK AND I STRUGGLE TO GET THEM OUT OF THE IGNITION. THIS IS HAPPENING SINCE OCTOBER 2020 FROM NOW. ONE DAY THE BUTTON GOT STUCK AND WAS HARD TO MAKE IT COME BACK THAT I CONSIDERED LEAVING MY CAR WITH THE KEYS IN THE IGNITION, BUT I WORKED SO HARD TO GET IT UNSTUCK FOR A GOOD TIME AND I SUCCEEDED. THE BAD THING IT THAT I DOESN'T LOOK TO IMPROVE. IT HAPPES EVERY TIME THE VEHICLE IS PARKED AND I'M ABOUT TO LEAVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394748February 4, 2021
ELECTRICAL SYSTEM, ENGINE
THE HEAT DOESNT WORK. KEEPS BLOWING OUT COOL AIR. THIS PAST SUMMER THE AC WOULDN'T WORK. WHEN I TOOK IT TO THE DEALERSHIP THEY SAID IT WAS AN ELECTRICAL ISSUE BUT THEY FIXED IT. I BELIEVE THE TWO ISSUES ARE RELATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391117February 1, 2021
UNKNOWN OR OTHER
HAS BEEN HACKED
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11387468January 11, 2021
ELECTRICAL SYSTEM
THE RADIO WILL FREEZE SOMETIMES AND THE SEATBELT CHIME WILL NEVER COME ON IF IT'S NOT BUCKLED, AS WELL AS THE VEHICLE LOCKING ITSELF WITH THE CAR KEYS IN THE IGNITION EVEN IF THE VEHICLE IS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386608January 5, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
1ST AT 20K MILES (2019) MY CAR WOULDN'T START, STUCK LATE NIGHT. CALLED AAA, BATTERY HAD DEAD CELL SO I PURCHASED ONE FOR $200. MONTHS LATER FOUND OUT IT WAS COVERED UNDER THE WARRANTY. I STARTED SMELLING COOLANT (2019). DEALER SAID IT WAS THE WATER PUMP. IT WAS COVERED UNDER WARRANTY. STARTED SMELLING COOLANT AGAIN (2019), IT WAS A VALVE, WASN'T COVERED. THE CAR WOULDN'T START, DEAD CELL IN THE BATTERY AGAIN (2020) STARTED SMELLING COOLANT (2020), NEEDED A NEW RADIATOR, WASN'T COVERED UNDER WARRANTY. STARTED SMELLING FUMES & HAD A LEAK. IT WAS THE PURGE SOLENOID NEEDED REPLACING, ANOTHER $500. TWO MONTHS AGO (NOV 2020) THE AMBIENT SENSOR WENT OUT $450. NOW TODAY (JAN 5, 2021) THE AIRBAG LIGHT IS ON AND I'M TOLD IT'S THE INTERNAL SDM FAULT AND WILL BE CLOSE TO A $900 REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386393January 4, 2021
ELECTRICAL SYSTEM, ENGINE, STEERING
WHILE DRIVING MY CAR "GLICHES" THE LIGHTS GO ON AND OFF, THE POWER STEERING STOPS THE LOCKS GO UP AND DOWN AND ALL ELECTRONICS IN THE DASHBOARD GO ON AND OFF. LAST WEEK, IT SHUT DOWN IN THE MIDDLE OF THE ROAD AND I COULD NOT START IT FOR ABOUT 5 MINUTES OR SO. GOT IT HOME AND IT DID IT AGAIN THE NEXT DAY WHILE IT WAS PARKED. THIS STARTED YEARS AGO. BROUGHT IT TO DEALER THEY SAID "WELL IT'S NOT DOING IT NOW". I WAS NOT EDUCATED AT THE TIME TO PUSH FOR ANYTHING TO BE DONE. THE STOPPING COMPLETELY WHILE DRIVING THAT HAPPENED LAST WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386453January 4, 2021
ENGINE
TL* THE CONTACT'S DAUGHTER OWNED A 2017 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT 25 MPH, A FELLOW MOTORIST HAD HONKED AT HER AS SHE NOTICED FLAMES FORMING FROM UNDERNEATH THE RADIO INSIDE HER VEHICLE. THE CONTACT'S DAUGHTER INITIALLY ATTEMPTED TO EXTINGUISH THE FIRE WITH A CUP OF WATER BUT TO NO AVAIL. SHE WAS ABLE TO PULL OVER AND EXIT THE VEHICLE AND THEN CALLED THE AUTHORITIES WHO ARRIVED ON THE SCENE AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED AS A RESULT OF THE FIRE AND WAS TOWED TO AN INDEPENDENT TOW YARD. PRIOR TO THE FAILURE, THE CONTACT STATED THAT THE CHECK ENGINE LIGHT HAD ILLUMINATED ON THE DASHBOARD. HER DAUGHTER HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC AND ALAN WEBB CHEVROLET( 3712 NE 66TH AVE, VANCOUVER, WA 98661) TO HAVE THE VEHICLE SERVICED FOR A DEFECTIVE PURGE VALVE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 54,136.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11386510January 4, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING 55 MPH, THE VEHICLE INDEPENDENTLY DOWNSHIFTED INTO SECOND GEAR AS THE D ON THE TRANSMISSION INDICATOR BEGAN TO FLASH ON THE INSTRUMENT PANEL. DUE TO THE FAILURE, HIS DAUGHTER IMMEDIATELY PULLED OVER AND CALLED THE CONTACT. UPON ARRIVING AT THE SCENE, THE CONTACT STATED THAT THE VEHICLE WOULD NOT MOVE FORWARD WHEN PLACED IN DRIVE. THE CONTACT DROVE THE VEHICLE TO HIS HOME IN REVERSE. THE CONTACT CALLED AUTONATION CHEVROLET WEST AMARILLO (7300 I-40, AMARILLO, TX 79106) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V315000 (POWER TRAIN). THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT HE HAD TO PAY OUT OF POCKET FOR ANY REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384973December 26, 2020
ELECTRICAL SYSTEM
TURN SIGNAL INDICATORS DO NOT MAKE SOUND WHEN ACTIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384224December 20, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
MY 2013 CHEVY SONIC DEVELOPED TICKING SOUND SHORTLY AFTER I BOUGHT IT AT 60000 MILES. THE TICKING GOT WORSE OVER TIME AND THEN CHECK ENGINE LIGHT CAME ON. I SCANNED THE CODES AND MULTIPLE FOUR CODES WERE FOUND. P0171, P0496, P1101, AND P2270. AFTER DOING SOME RESEARCH IT SEEMED TO BE THAT MOST CRUZE, SONIC, AND TRAX VEHICLES ALL HAD THE SAME ISSUES. I TOOK IT TO THE DEALER FOR DIAGNOSTICS AND WAS INFORMED THE VEHICLE NEEDED A NEW INTAKE MANIFOLD, PURGE VALVE, PCV HOSE, AND VALVE COVER. THEY CALLED THE DEALERSHIP TO SEE IF THERE WERE ANY RECALLS AND THE ONLY ONE WAS THE VALVE COVER BUT WOULD HAVE TO PAY FOR DIAGNOSTICS TO SEE IF THEY WOULD COVER IT OR NOT. THE BREATHER DIAPHRAGM IN THE VALVE COVER GOES BAD DUE TO A FAULT INTAKE MANIFOLD ON THESE VEHICLE MODELS. THERE IS A LITTLE ORANGE GASKET IN THE MANIFOLD THAT GOES BAD AND CAUSES THE DIAPHRAGM TO GO OUT RESULTING IN HAVING TO REPLACE THE ENTIRE SYSTEM. THE INTAKE MANIFOLD NOT ONLY CAUSES GHAT ISSUE BUT CAUSES THE CAR TO GET JUMPY AT STOPS AND STALLING OUT. HAVE ALMOST HAD A FEW PEOPLE REAR END ME DUE TO THIS. THE PURGE VALVE GOES OUT AS WELL AND WHEN AT THE FUEL PUMP THE CAR WILL HESITATE TO CRANK OR RUN AT VERY LOW IDLE SHUTTING OFF MULTIPLE TIMES BEFORE IT STARTS UP AND THEN RUNS ROUGH UNTIL A DECENT AMOUNT OF FUEL HAS RAN THROUGH THE ENGINE. THE CAR WOULD NOT GET ENOUGH FUEL WHEN AT STOPS OR ON HIGHWAYS AND WOULD ALSO JUST LOSE FUEL AND CUT THE ENGINE OFF. THOSE COMPONENTS HAVE SINCE BEEN REPLACED BY MYSELF AND NO MORE ISSUES. CHEVY WILL NOT RECALL THE PARTS THAT ARE CAUSING THE ISSUES AND THEREFORE THERE IS A SAFETY ISSUE WHEN OUT ON THE HIGHWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383777December 16, 2020
ENGINE
I HAVE HAD MY VEHICLE IN THE SHOP MULTIPLE TIMES SINCE I HAD IT. FIRST THERE WAS A SMELL OF COOLANT IN THE CABIN. ALTHOUGH MISDIAGNOSED INITIALLY, THE MEACHANIC LATER FOUND THAT THERE WAS TRULY AN ISSUE WITH THE CAR. BUT IN THE LAST YEAR I HAVE HAD TO HAVE THE THERMOSTAT REPLACED, THE HOUSING OF SOMETHING WAS REPLACED A MONTH LATER (I DO NOT REMEMBER THE NAME OF THE PART). AND A THIRD REPAIR WAS ALSO DONE. ALL FOR THECOOLANT THAT CONTINUES TO FIND A WAY TOLEAK OUT. NOW I AM BEING TOLD AGAIN, BY THE DEALER, THAT THE COOLANT IS LEAKING AGAIN, THIS TIME FROM THE WATER PUMP. I HAVE PAID A NICE CHUNK OF CHANGE TO AND BEING TOLD I NEED TO SPEND YET ANOTHER $400+. I HAVE OWNED MANY CARS AND NEVER HAD THIS ISSUE. I WAS ALSO TOLD BY THE DEALER THAT MANY PEOPLE WITH SONICS ARE HAVING THE ISSUES WITH THE COOLING SYSTEM. I ASKED ABOUT A RECALL AND HE TOLD ME TO MAKE A COMPLAINT. WHENEVER THE ISSUE ARISES AGAIN THERE IS ALWAYS A STRONG SMELL OF COOLANT IN THE CABIN OF THE CAR. THEN THE CAR STOPS BLOWING HEAT AND AIR, OR BLOWS IT INTERMITTENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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