Chevrolet Impala Complaints (2003)

695 consumer complaints on file.

#10723401June 4, 2015
UNKNOWN OR OTHER
WE HAVE BEEN HAVING ISSUES WHEN INSERTING OUR KEY IN THE IGNITION THAT THE SECURITY LIGHT COMES ON AND OUR CAR WONT START FOR 20 PLUS MINS, WE TOOK THE CAR TO THE DEALERSHIP AND WERE TOLD THIS IS SOMETHING THAT IS KNOW WITH GM BUT NOT RECALLED IS THERE ANYTHING THAT IS BEING DONE TO HELP SINCE THIS IS A KNOWN ISSUE OR ARE WE JUST STUCK PAYING OUT OF POCKET TO HAVE THIS FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721505May 26, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE IN MOTION AND STATIONARY WITHOUT WARNING. THE VEHICLE RESTARTED AFTER 20 MINUTES. THE VEHICLE WAS TAKEN A DEALER AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716650May 15, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE JERKED AND STALLED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM), BUT THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705915April 15, 2015
STRUCTURE:BODY, ENGINE AND ENGINE COOLING
I BOUGHT A CAR FROM PROGRESSIVE AUTO AND THEY TOLD ME IT WAS A INSPECT ABLE CAR AND THAT IT SHOULD RUN JUST FINE, I BOUGHT THE CAR FEBRUARY 20TH OF 2015 AND THE INSPECTION WAS DUE ON THE END OF FEBRUARY THAT'S WHEN THEY TOLD ME IT SHOULD INSPECT FINE, BUT WHEN I TOOK IT TO MY MECHANIC HE TOLD ME HE COULDN'T INSPECT IT SO I GOT THE FENDER RUST FIXED. THEN I TOOK IT TO INTEGRITY AUTO TO SEE IF THEY COULD INSPECT IT BUT THEY COULD NOT BECAUSE THE BOTTOM WAS RUSTED OUT THEN I TOOK IT TO TWO MORE MECHANICS WHO ALSO TOOK ME IT WAS WORTH IT BECAUSE ITS ALL ROTTED THE INTAKE GASKET WENT THE CO2 SENSOR WENT AND THE WATER PUMP WENT AND THE PANELS ARE ALL ROTTED... IT WAS A CAR THAT SHOULDN'T HAVE BEEN SOLD AND I ENDED UP PAYING OVER $1,000 DOLLARS FOR IT... NOW I'M OUT OF A CAR I RELY ON FOR WORK... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704354April 8, 2015
EXTERIOR LIGHTING
SOMETIMES WHEN IM DRIVING AND IM TRYING TO PASS SOMEONE AND I GO TO USE MY SIGNAL LIGHT THEY DO NOT WORK THEN I CAN GO DOWN THE ROAD THEY WILL WORK PLUS MY LIGHTS WONT GO ON BRIGHT WITHOUT SHUTTING OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703672April 1, 2015
FUEL SYSTEM, GASOLINE
WHILE LOADING ITEMS IN THE TRUNK I NOTICED A STRONG GAS SMELL. MY MECHANIC DID A "SMOKE TEST" AND COULD FIND NO PROBLEM. IT HAS CONTINUED TO BE A PROBLEM. OTHERS HAVE COMMENTED ON THE SMELL AND A FRIEND HAD THE SAME MODEL CAR WITH THE SAME PROBLEM AND FINALLY TRADED IT IN. I HAVE LOOKED ON LINE FOR RECALLS. THE ONLY THING I FOUND WAS THAT ON SOME CARS THERE IS A PROBLEM WITH THE ADHESIVE BETWEEN THE LINING OF THE GAS TANK AND THE TANK. IT SAID YOU WOULD NEED THE GAS TANK SERIAL NUMBER TO CHECK IF IT WAS ONE OF THE ONES WITH THE PROBLEM. I CHECKED AT THE LOCAL CHEVROLET DEALERSHIP AND WAS TOLD IT WOULD BE ABOUT $300.00 JUST TO PULL THE GAS TANK TO CHECK FOR THE SERIAL NUMBER.I AM CONCERNED THAT ONE DAY IT MIGHT CATCH ON FIRE. I JUST KEEP HOPING IT WON'T BUT I WOULD LIKE TO FIND OUT MORE ABOUT THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694938March 17, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM), THE IGNITION KEY FAILED TO TURN TO THE ON POSITION AND THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000. UPDATED 4/27/15*CN THE CONSUMER STATED THE DEALER REMOVED THE BLACK RING HOLDER AND REPLACED IT WITH ANOTHER ON RETURNING THE KEY. THE KEY WAS QUITE FREE WHEN INSERTED. THE CONSUMER STATED IT DID NOT RESOLVE THE PROBLEM. LATER, WHEN THE CONSUMER TURNED THE IGNITION OFF, THE VEHICLE WOULD NOT TURN BACK ON. THE VEHICLE WAS TOWED TO A REPAIR SHOP, WHERE HE WAS INFORMED IT WOULD COST A $1,000. UPDATED 05/07/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690841February 26, 2015
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A STRONG COOLANT ODOR EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO DIAGNOSED THAT THE MOTOR HEAD GASKETS WORE PREMATURELY. THE MOTOR AND THE HEAD GASKET WERE REPLACED SEVERAL TIMES HOWEVER THE FAILURE REOCCURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689812February 22, 2015
ELECTRICAL SYSTEM, AIR BAGS, VEHICLE SPEED CONTROL
I WAS TRAVELING ON A 2 LANE ROAD. A TRUCK PULLING AN ENCLOSED TRAILER WAS IN FRONT OF ME TURNED ON HIS RIGHT BLINKER AND BEGAN TO BRAKE TO MAKE THE TURN. I WAS TRAVELING 77 MPH, SO I MOVED TO THE ONCOMING TRAFFIC LANE (THE LEFT LANE) IN ORDER TO PASS THE TRUCK. AT THE LAST SECOND THE TRUCK SWERVED INTO THE LEFT LANE IN ORDER TO MAKE A WIDE TURN. I ABRUPTLY JERKED THE STEERING WHEEL RIGHT TO AVOID COLLISION WITH THE TRUCK, BUT THE VEHICLE SEEMED TO LOSE POWER STEERING AS WELL AS POWER BRAKES. I WAS UNABLE TO STRAIGHTEN THE STEERING WHEEL BACK AFTER JERKING IT TO THE RIGHT TO GO BACK INTO THE RIGHT LANE; MY VEHICLE HIT THE BACK OF THE ENCLOSED TRAILER AND THEN HIT STEEP DITCH WHERE MY BACK PASSENGER TIRE POPPED AND THE VEHICLE FLIPPED ONTO ITS ROOF. THE VEHICLES AIRBAGS FAILED TO DEPLOY EVEN THOUGH THE VEHICLE HAS SIGNIFICANT DAMAGE TO THE FRONT , TOP AND SIDES OF IT. I REGAINED CONSCIENTIOUSNESS I ATTEMPTED TO TURN THE CAR OFF AND REMOVE THE KEYS FROM THE IGNITION. BUT I REALIZED THAT THE KEYS WERE NOT I N THE IGNITION.I CRAWLED OUT OF THE PASSENGER WINDOW TO EXIT THE VEHICLE. THE KEYS WERE LATER FOUND BY MY HUSBAND LOOSE IN THE VEHICLE. I HIT MY HEAD HARD WHEN THE VEHICLE FLIPPED, GOOD DEAL OF BLOOD ON ME FROM WHAT ENDED UP BEING MULTIPLE SUPERFICIAL LACERATIONS AS WELL AS A DEEP WOUND IN MY LEFT KNEE, WHICH REQUIRED 12 STITCHES TO CLOSE UP. I WILL HAVE A SCAR FROM IT FOR THE REST OF MY LIFE. I WAS RUSHED BY AMBULANCE TO THE HOSPITAL AND WAS RELEASED AROUND 9 PM. 2 DAYS LATER WE RECEIVED THE IGNITION SWITCH RECALL NOTICE IN THE MAIL GM REFUSES TO ANSWER ANY OF OUR QUESTIONS REGARDING THIS WRECK. GM DID RETRIEVE THE BLACK BOX INFO FROM THE VEHICLE., THEY REFUSE TO PROVIDE US WITH ANY EXPLANATION TO WHY THE AIRBAGS FAILED TO DEPLOY OR WHY THERE SEEMED TO BE A MALFUNCTION WITHIN THE CAR WHICH LED TO THE ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10682436February 10, 2015
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, ENGINE
THERE ARE 3 RECALLS I HAVE FOUND THAT POSSIBLY ARE EFFECTING MY 2003 IMPALA BUT BECAUSE MY SPECIFIC VIN # DOESN'T FALL UNDER ANY OF THESE GM IS REFUSING TO FIX THESE PROBLEMS. 1)THE BODY CONTROL MODULE NEEDS TO BE RESET. APPARENTLY WHEN IT GOES OUT THE CRUISE CONTROL DISENGAGES.....AND MY CRUISE CONTROL LIGHT IS ON BUT WON'T ENGAGE. PLUS MY MECHANIC SAYS THE BODY CONTROL MODULE ALSO IS WHAT IS COULD BE CAUSING MY HEATER FAN TO NOT WORK NOR MY INFORMATION DISPLAY TO WORK. BUT LOW AND BEHOLD WHEN THE CRUISE CONTROL LIGHT GOES OFF THEY BOTH WORK 2) THERE IS A RECALL STATING DROPS OF ENGINE OIL MAY LEAK ON EXHAUST MANIFOLD WITH HARD BRAKING AND I SOMETIMES SMELL OIL BURNING AFTER I DRIVE. IF IT WAS MY ACTUAL ENGINE LEAKING OIL I WOULD SMELL IT ALL THE TIME BUT I DON'T IT'S JUST AFTER I DRIVE CERTAIN PLACES THAT ARE VERY CONGESTED AND I BRAKE A LOT 3) THERE IS A FUEL VAPOR LEAK FROM THE GAS TANK WHICH IS BELIEVED TO BE CAUSING MY CHECK ENGINE LIGHT TO COME ON. IT THROWS THE CODE STATING I NEED TO POSSIBLE REPLACE THE GAS CAP (WHICH I HAVE DONE) AND ONLY COMES ON AFTER I HAVE PUT GAS IN THE CAR. I'M ALITTLE CONCERNED AND APPLAUD THAT JUST BECAUSE MY VIN # DOESN'T SHOW THESE RECALLS BUT IMPALAS ARE HAVING THESE RECALLS THAT GM WON'T FIX THESE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663868February 10, 2015
ELECTRICAL SYSTEM
2003 CHEVROLET IMPALA. CONSUMER DISAPPOINTED OF AN IGNITION RECALL FIX. *TA THE DEALER MADE THE HOLE IN THE KEY FOB SMALLER, SO NO KEYS COULD BE PLACED ON THE RING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681207February 4, 2015
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING AT APPROXIMATELY 40 MPH, THERE WAS A BURNING ODOR OF OIL EMITTING FROM THE VALVE COVER GASKET ON THE ENGINE. IN ADDITION, THE ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679750January 29, 2015
ELECTRICAL SYSTEM
THIS VEHICLE WAS PART OF THE GM IGNITION RECALL CAMPAIGN. THE "FIX" AT THE DEALERSHIP WAS SIMPLY ADDING TWO SMALL KEY RINGS TO MY IGNITION KEY AND PUTTING AN INSERT BLANK INTO KEY TO MAKE THE HOLE SMALLER. I WAS TOLD NOT TO ADD ANY OTHER KEYS TO THIS RING. IS THIS THE FIX THAT IS SUPPOSED TO SAVE MY LIFE? WHY AREN'T THE FAULTY IGNITIONS BEING REPLACED? IS THE GOVERNMENT GOING TO ALLOW THIS TO BE THE SOLUTION TO THE IGNITION PROBLEM? IT SEEMS LIKE WE VEHICLE OWNERS ARE THE LOSERS IN THIS RECALL CAMPAIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678452January 23, 2015
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING
MY 2003 IMPALA HAS A SECURITY PASSLOCK FEATURE WHICH EITHER DOES NOT ALLOW VEHICLE TO START OR SHUT VEHICLE OFF WHEN IT THINKS IT'S BEING STOLEN. MY VEHICLE RANDOMLY SHUTS OFF WHILE DRIVING WHEN THIS SECURITY LIGHT COMES ON, AT THIS POINT I LOSE ALL CONTROL OF VEHICLE FUNCTIONS. THIS IS AN APPARENT PROBLEM WITH THOUSANDS OS GM VEHICLES THAT THEY KNOW ABOUT BUT GIVE NO SOLUTION OR RECALL TO. INSTEAD, CONSUMERS ARE BEING STUCK FOOTING THE BILL TO TRY AND FIND A SOLUTION TO A PROBLEM NO ONE SEEMS TO KNOW HOW TO SOLVE. PLEASE HELP HOLD GM RESPONSIBLE AND REPAIR OUR VEHICLES BEFORE FATALITIES OCCUR. THERE ARE PAGES OF POSTS IN SEVERAL FORUMS ONLINE WITH PEOPLE HAVING THE SAME ISSUE WITH NO HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676594January 20, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. IN ADDITION, THE CONTACT STATED THAT MULTIPLE UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE INSTRUMENT CLUSTER PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER:14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676187January 17, 2015
EXTERIOR LIGHTING
HEADLIGHTS SUDDENLY WENT OUT WHEN DRIVING. NO WARNING. COULD ONLY USE HIGH BEAM LIGHTS WHEN LEVER CONSTANTLY PRESSED WHEN DRIVING. VERY DANGEROUS. NOT FUSES, NOT BULBS, ULTIMATELY $800 MULTIFUNCTION SWITCH NEEDED REPLACEMENT. APPEARS TO BE A KNOWN HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672767January 15, 2015
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND ALL THE INSTRUMENT PANEL WARNING LIGHTS ILLUMINATED. THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VIN WAS INCLUDED BUT THE DEALER REFUSED TO REPAIR THE VEHICLE SINCE IT WAS PREVIOUSLY REPAIRED BY AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS 187,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660636December 23, 2014
ELECTRICAL SYSTEM
2003 CHEVROLET IMPALA RECURRING PROBLEMS WITH THE IGNITION OVER THE LAST FIVE YEARS. *MW THE CONSUMER STATED THE VEHICLE WOULD NOT START. IT WOULD TAKE MULTIPLE ATTEMPTS TO GET THE VEHICLE STARTED, THEN AT TIMES, THE VEHICLE WOULD STOP RUNNING SUDDENLY. THE ONLY EXPLANATION SEEMED TO BE THE KEY WAS HIT INADVERTENTLY GOING OVER A BUMP, KNOCKING IT OUT OF THE DRIVE POSITION. IN JANUARY 2009, THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO THE REPAIR SHOP, WHERE THE IGNITION TUMBLER WAS BAD. A NEW IGNITION LOCK CYLINDER WAS INSTALLED. FEBRUARY 2009, THE ENGINE RACED UNCONTROLLABLY, WHICH REQUIRED CONSTANT BRAKING AND PLACING THE VEHICLE IN NEUTRAL TO STOP. IN OCTOBER 2011, THE IGNITION CYLINDER WAS REPLACED AGAIN. MARCH 2012, WHILE DRIVING ON THE HIGHWAY, THERE WAS A MAJOR ELECTRICAL LIGHTING SYSTEM FAILURE. ALL OF THE LIGHTS WENT OUT. THE MULTI-FUNCTION SWITCH WAS REPLACED. JULY 2013, THE VEHICLE WOULD START AND THEN STALL. SEPTEMBER 2014, THE CONSUMER RECEIVED A RECALL NOTICE, REGARDING THE IGNITION LOCK CYLINDER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664894December 17, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA.THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE FAILURE SPECIFICS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659526December 16, 2014
ELECTRICAL SYSTEM
2003 CHEVROLET IMPALA. CUSTOMER REQUESTING REIMBURSEMENT FOR IGNITION SWITCH REPLACEMENT. *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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