Chevrolet Impala Complaints (2000)

818 consumer complaints on file.

#10470606August 14, 2012
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
AS I WAS PULLING INTO TRAFFIC ON A MAJOR HIGHWAY....THE CAR STALLED AND I WAS ALMOST TAKEN OUT BY A SEMI......TWICE!!!!!!!! THIS CAR SHOULD BE FIXED BY GM DUE TO THE PASSLOCK PROBLEM WHICH WAS MY ORIGINAL PROBLEM...THE BCM WAS REPLACED AND REPROGRAMMED NOW THIS STALLING AND THE AIR NOT WORKING IS NOT ONLY UNFAIR BUT UNSAFE. PAID ALOT OF MONEY FOR MY CAR TO COME BACK UNSAFE.....AND I HAVE TALKED TO NUMEROUS OWNERS OF THESE CARS....DON'T MATTER HOW MUCH OR WHO U PAY TO REPROGRAM...STILL SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469586August 7, 2012
ENGINE
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE UNKNOWN REPAIRS WERE PERFORMED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS ALSO REPAIRED BY AN INDEPENDENT MECHANIC BUT AGAIN, THE FAILURE RECURRED. THE CONTACT CONTINUED TO HAVE REPAIRS PERFORMED TO THE VEHICLE OVER A PERIOD OF TWO YEARS BUT TO NO AVAIL. THE VEHICLE WAS NOT FURTHER REPAIRED AND CONTINUED TO STALL SPORADICALLY AND WITHOUT WARNING. THE FAILURE MILEAGE WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 100,000. THE VIN WAS AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458760May 16, 2012
ELECTRICAL SYSTEM
MY 2000 CHEVY IMPALA DECIDES NOT TO START ON SOME DAYS. AT FIRST, IT WAS VERY INFREQUENT AND NOW ITS HAPPENING MORE AND MORE OFTEN. WHEN I TURN THE KEY TO START MY CAR, THE ONLY THING THAT HAPPENS IS THE SECURITY LIGHT TURNS ON. AFTER ABOUT 10 MINUTES THE MY CAR SUDDENTLY STARTS UP AGAIN. FROM WHAT I READ ONLINE AND ON YOUTUBE, THIS PROBLEM IS NOTORIOUS WITH A LOT OF GM VEHICLES. NOT A LOT OF MECHANICS KNOW WHAT THE PROBLEM IS AND I DONT HAVE THE TIME OR MONEY TO HAVE IT SERVICED MULTIPLE TIMES. I DO NOT UNDERSTAND WHY THERE HAS NOT BEEN A RECALL FOR THIS OBVIOUS MALFUNCTION. I KNOW THAT MY NEXT CAR WILL NOT BE A GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455920April 20, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT SHE STARTED THE VEHICLE AND ALLOWED THE ENGINE TO RUN FOR A FEW MOMENTS. THE VEHICLE THEN CAUGHT ON FIRE. THERE WERE NO OCCUPANTS WHEN THE FIRE OCCURRED AND THERE WERE NO REPORTED INJURIES. NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR A DIAGNOSIS. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURE WAS NOT NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 123,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10452890March 24, 2012
ENGINE AND ENGINE COOLING
OIL AND COOLANT (ANTI-FREEZE) IS EVAPORATING OR BEING BURNED UP. AFTER EXTENSIVE RESEARCH ONLINE, IT SEEMS THERE IS A DEFECT IN THE MATERIAL USED BY CHEVY WITH REGARD TO A GASKET CALLED A PLENUM THAT IS LOCATED IN THE INTAKE MANIFOLD. THE GASKET WARPS UNDER HEAT AND AGE AND ALLOWS COOLANT AND OR OIL TO ENTER THE ENGINE COMPARTMENT WHICH EVAPORATES. WITH THE AMOUNT OF COMPLAINTS I FOUND ONLINE, THIS SEEMS LIKE A COMMON ISSUE WITH THE CHEVY IMPALA 3.8L V6 TYPE 2 ENGINE. GM SHOULD REPLACE THE INFERIOR MATERIAL USED WITH A SUPERIOR METAL GASKET. THIS ISSUE SEEMS LIKE IT COULD CAUSE A FIRE IN THE ENGINE. I ALSO READ THAT THIS ISSUE CAN CAUSE OIL TO BE BURNED. GM USED A CHEAP GASKET TO SAVE MONEY BUT THIS IS A SAFETY ISSUE WHEN COOLANT AND OIL IS BEING BURNED UP INTERNALLY AT AN UNUSUAL SPEED OF TIME. THE SECOND UNKNOWN ISSUE IS, WILL THIS CAUSE A FIRE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451871March 15, 2012
ENGINE AND ENGINE COOLING
ABOUT WEEKS BEFORE THE INCIDENT, MY CAR SEEM TO MISFIRE. THE CAR WAS PARKED FOR 3 DAYS. WHEN TRIED TO START IT, THE ENGINE EXPLODED AND CAUGHT FIRE. THE INTAKE MANIFOLD AND MOTOR OIL COVER AND SOME OTHER ENGINE PARTS EXPLODED OUT OF CAR. WHEN CONTACTED GM AND MENTIONED THE INCIDENT, NO ACTION WAS TAKEN BY GM AND THE REFUSE TO TAKE ANY ACTION OR ACKNOWLEDGE ANY RESPONSIBILITY. IT APPEARS THAT SAME ENGINE HAS ISSUES WHICH CAUSED A RECALL ON APRIL 14, 2009. THE SYMPTOMS/CAUSE ARE DESCRIBED AS: "GM RECALLED 1.5 MILLION VEHICLES WITH THIS ENGINE ON APRIL 14, 2009 DUE TO RISK OF FIRE FROM ENGINE OIL LEAKING UNDER THE VALVE COVER GASKETS ONTO HOT EXHAUST MANIFOLDS. THE FIRE COULD SPREAD TO THE NEARBY PLASTIC SPARK PLUG WIRE RETAINERS ON THE VALVE COVER AND THEN TO THE REST OF THE ENGINE COMPARTMENT. GM FITTED THE AFFECTED VEHICLES WITH REDESIGNED SPARK PLUG WIRE RETAINERS.[3] THESE ENGINES WERE NOTED FOR HAVING PROBLEMS WITH THE PLASTIC UPPER INTAKE MANIFOLD CRACKING AROUND THE EGR PASSAGE. THE ENGINE WOULD THEN VAPOR LOCK. " I DID TAKE MY CAR TO DEALERSHIP TO TAKE CARE OF THIS RECALL BUT IT APPEARS THAT IT DOES NOT FIX THE PROBLEM AND IT STILL EXISTS AND MY CAR IS TOTALED. BUT GM HAS TOLD ME THAT ACCORDING TO TEXAS LAW IT IS NOT RESPONSIBLE FOR ANY ISSUES AFTER 4 YEARS FROM THE PURCHASE DATE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10449081February 23, 2012
EXTERIOR LIGHTING
WHILE DRIVING AND HIGH BEAM ON, THE HEADLIGHTS TOTALLY GO OUT. MOVE LEVER ON STEERING COLUMN TO ACTIVATE LOW BEAM, THE LIGHTS COME BACK ON. THIS HAS HAPPENED A NUMBER OF TIMES AND IS VERY SCARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445849January 30, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT COOLANT WAS LEAKING OUT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE LOWER PLENTUN WAS MELTING AS A RESULT OF IT BEING TOO CLOSE TO THE MOTOR AND RECOMMENDED HAVING THE COMPONENT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 126,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10445719January 28, 2012
STEERING, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTERMEDIATE STEERING SHAFT HAS BEEN A PROBLEM WITH THE VEHICLE SINCE REACHING 17,669 MILES. I HAD IT REPLACED UNDER WARRANTY THE FIRST TIME AND HAVE PAID FOR IT TO BE REPLACED AFTER THE 3 YEAR WARRANTY RAN OUT. THE SHAFT CONTINUES TO MAKE CRACKING NOISES WHEN TURNING THE VEHICLE. THIS SEEMS TO BE A PART DEFECT SINCE A LOT OF PEOPLE ONLINE HAVE WRITTEN ABOUT THE SAME ISSUE. I HAVE HAD THE SHAFT REPLACED THREE TIMES AND IT LAST ABOUT A YEAR BEFORE IT STARTS TO MAKE A CRACKING NOISE. THE POWER WINDOW REGULATOR IS A DEFECT IN THIS VEHICLE BUT IT HAS NOT BEEN RECALLED. I HAVE HAD THE REGULATOR REPLACED FOR ALL FOUR WINDOWS AND NOW I AM STARTING TO HAVE TO REPLACE THE REGULATORS AGAIN FOR ALL FOUR WINDOWS. THE REGULATOR REPLACEMENT IS EXPENSIVE ($400+ FOR EACH WINDOW). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439750December 13, 2011
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
WHILE DRIVING THIS CAR IT WOULD JUST STALL OR DIE AS IF SOMEONE HAD REACHED OVER AND SHUT THE CAR OFF AND WOULD NOT START FOR A FEW DAYS. I HAVE BROUGHT THIS CAR TO TWO MECHANICS AND NEITHER WERE ABLE TO STOP THE PROBLEM BUT TOLD ME THAT DIFFERENT PARTS WERE THE CULPRIT, SO 800 DOLLARS LATER I HAVE REPLACED THE FUEL FILTER, FUEL PUMP, CRANK SHAFT POSITION SENSOR, MASS AIR FLOW SENSOR,REPLACED THE BATTERY, TESTED THE ALTERNATOR, TESTED THE FUEL INJECTORS BOTH HOT AND COLD, TESTED THE IGNITION MODULE AND STILL THE CAR DIED LEAVING MY CHILD AND I STRANDED ON THE SIDE OF THE FREEWAY IN COLD TEMPERATURES. I THEN CALLED A GM DEALERSHIP WHOM SAID ANOTHER 120.00 JUST TO LOOK AT IT AND SAID THEY COULDN'T FIND THE PROBLEM . THIS IS OUTRAGEOUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438780December 6, 2011
POWER TRAIN
TRANSMISSION OVERDRIVE SHAFT SPLINE IS STRIPPED PREVENTING THE OVERDRIVE FROM BEING USED. I BOUGHT THIS CAR FROM A NEIGHBOR JUST NOW, BUT THIS TRANSMISSION PROBLEM OCCURRED AT LEAST 2 YEARS AGO WITH APPROXIMATELY 110,000 MILES ON IT. I JUST HAD THE EXACT TRANSMISSION ISSUE CONFIRMED NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433755November 1, 2011
ENGINE AND ENGINE COOLING
COOLANT LEAK AT GASKET BETWEEN BLACK FRP (FIBERGLASS REINFORCED PLASTIC) UPPER INTAKE MANIFOLD / PLENUM AND METAL INTAKE MANIFOLD NEAR THROTTLE BODY. NHTSA 10006144. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429186October 8, 2011
ELECTRICAL SYSTEM
CAR WILL NOT START. IT APPEARS TO BE THE PASSLOCK SYSTEM. NEED TO WAIT FOR SYSTEM TO RESET AND IT WILL START. THIS SEEMS TO BE A COMMON PROBLEM WITH THIS CAR AND MANY OTHER GM VEHICLES. THIS SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427073September 25, 2011
SERVICE BRAKES, HYDRAULIC
THE RIGHT FRONT BRAKE LINE FAILED, FORTUNATELY IN THE DRIVEWAY. INSPECTION OF THE LINES SHOWED HEAVY CORROSION ON ALL FOUR LINES. THE FAILURE ON THE RIGHT FRONT LINE WAS DIRECTLY BEHIND THE ENGINE AND THE HOLE WAS A LARGE ENOUGH TO DRAIN THE RESERVOIR IN 5 OR 6 PEDAL DEPRESSIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426950September 23, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY STALL WITHOUT WARNING. AFTER WAITING A WHILE SHE WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY ADVISED HER THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424390September 8, 2011
SERVICE BRAKES, HYDRAULIC
REAR BRAKE LINES RUSTED IN HALF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423966September 6, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG LIGHT WAS CONSTANTLY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHERE THE AIR BAG LIGHT WAS CLEARED FROM THE SYSTEM. APPROXIMATELY ONE YEAR LATER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 21,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413757July 20, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH THE CONTACT NOTICED THE FUEL GAUGE DISPLAYED EMPTY; HOWEVER, THE CONTACT CONFIRMED THAT THE FUEL TANK WAS NOT EMPTY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIANS STATED THE FLOATER IN THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409167June 28, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL TRAVELED ABRUPTLY TO THE FLOOR WHEN PRESSURE WAS APPLIED. THE VEHICLE FAILED TO STOP UNTIL THE GEAR WAS SHIFTED INTO THE PARK POSITION IN COMBINATION WITH THE PARKING BRAKE ENGAGED. THE CONTACT REPLACED BOTH REAR BRAKE LINES DUE TO EXTENSIVE RUST CORROSION. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE WAS 148,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408444June 22, 2011
ELECTRICAL SYSTEM
NO WARNING, NO EVENT LEADING UP TO THE FAILURE. 2000 CHEVY IMPALA LS 3.8 STALLS CONSTANTLY. NO CHECK ENGINE LIGHT COMES ON, SO THERE IS NO WAY TO KNOW WHAT IS CAUSING THIS. SEEMS TO BE A COMMON PROBLEM ALL OVER JUST LOOK IT UP ON THE INTERNET, DON'T KNOW WHY THIS IS NOT A RECALL, IT IS VERY DANGEROUS. I WAS TRAVELING 70 MPH IN THE FAST LANE ON A MAJOR HIGHWAY AND THE CAR JUST STALLED, ALSO STALLED AT A RED LIGHT, ALSO STALLED TRAVELING AT ABOUT 10 MPH AND AT 30 MPH (ALMOST REAR-ENDED ON BOTH OCCASIONS). CHEVY DOES NOT HAVE AN ANSWER, CHEVY MECHANIC TOLD ME THIS HAS BEEN A COMMON PROBLEM WITH ALL GM CARS FOR YEARS. WHY IS THIS NOT KNOWN TO THE PUBLIC? THEY REPLACED THE THERMOSTAT AND IT STALLED ABOUT A MILE DOWN THE ROAD. NOW THEY WILL TRY REPLACING THE CRANKSHAFT POSITION SENSOR BUT WILL NOT GUARANTEE THAT THIS WILL SOLVE THE PROBLEM. NEXT THEY WOULD TRY THE MASS AIR SENSOR. THIS IS A KNOWN COMMON PROBLEM THAT COULD BE CATASTROPHIC IF IT HAPPENED AT THE WRONG TIME. I KNOW, I WAS ALMOST KILLED ON THAT MAJOR HIGHWAY THAT DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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