Chevrolet Impala Complaints (2000)

818 consumer complaints on file.

#10662555December 6, 2014
ENGINE
WAS DRIVING CAR HEARD LOUD BOOM SOUND UNDER HOOD THEN SMOKE AND FIRE CAME FROM UNDER HOOD. I PUT FIRE OUT BUT DON'T KNOW IF CAR WILL START SCARED TO TRY. TOOK TO FELIX CHEVY AND THEY HALF ASSESSED PERFORMED RECALL FIXTURE. SAID THEY DID TO BEST OF ABILITY NOW I HAD A FIRE AND CAR WAS DOING SAME THING AFTER I TOOK IT TO THEM. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10661557December 2, 2014
ENGINE
I WENT TO START MY CAR, WHICH HAD BEEN PARKED IN MY DRIVEWAY FOR A COUPLE DAYS, AND WHEN I TURNED THE KEY I HEARD A LOUD POP AND INSTANTLY SAW SMOKE COMING FROM UNDER THE HOOD. WITHIN MINUTES THE HOOD TURNED COLORS AND FLAMES STARTED TO SHOOT OUT. THE WHOLE ENGINE COMPARTMENT BURNED UNTIL THE FIRE DEPARTMENT RESPONDED AND PUT THE FIRE OUT. *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10654373December 1, 2014
ELECTRICAL SYSTEM
2000 CHEVROLET IMPALA. CONSUMER RECEIVED A RECALL NOTICE FOR THE VEHICLE AND WOULD LIKE A REFUND FOR PAYING FOR THE IGNITION LOCK CYLINDER.*SS THE CONSUMER STATED THE VEHICLE STALLED IN THE MIDDLE OF TRAFFIC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661070November 26, 2014
ENGINE
SOMETIMES WHEN CAR IS PLACED IN PARK THE KEY WILL NOT TURN TO OFF IT JUST STAYS IN ACC YOU HAVE TO PUT THE CAR IN DRIVE AGAIN AND THEN TRY TO PLACE IT IN PARK AGAIN. ANOTHER PROBLEM I AM HAVING NOW IS THE KEY WILL NOT TURN WHEN PLACED IN IGNITION AND THE BRAKE PEDAL CAN NOT BE PUSHED AND THE CAR CAN NOT MOVE OUT OF PARK SO MY CAR IS STUCK ON A LOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660987November 25, 2014
ELECTRICAL SYSTEM
THE CAR WON'T START SECURITY LIGHT FLASHES. I USUALLY HAVE TO LEAVE IT IN THE ON POSITION FOR ABOUT 10 MINUTES THEN BACK TO ACCESSORY FOR TEN SECONDS THEN TO ON POSITION FOR TWO SECONDS THEN MOSTLY IT WILL START OTHER TIMES IT CAN TAKE UP TO FOUR ATTEMPTS. FROM WHAT I READ ONLINE TODAY THIS CAR IS AND HAS BEEN A LEMON FROM DAY ONE AS SOON AS IT ROLLED OFF THE ASSEMBLY LINE... I'LL NEVER BUY CHEVY AGAIN... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660993November 25, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE SECURITY WARNING LIGHT ALONG WITH THE BATTERY WARNING ILLUMINATED. THE CONTACT HAD TO TRY SEVERAL TIMES IN ORDER TO START THE VEHICLE. THE INDEPENDENT MECHANIC MADE SEVERAL UNKNOWN REPAIRS BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660429November 24, 2014
VEHICLE SPEED CONTROL, STRUCTURE:BODY
THE VEHICLE ACCELERATED BY ITSELF AS I WAS TURNING INTO A PARKING SPACE, THE ENGINE REVVING SO LOUDLY A PERSON STOPPED AND OBSERVED THE COLLISION AS THE IMPALA CRASHED INTO A PARKED VEHICLE DIRECTLY IN FRONT OF IT ON THE OTHER SIDE. NOTHING WOULD STOP THE ACCELERATION EXCEPT MANUALLY FORCING THE CAR INTO PARK. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10653882November 10, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE ANTI THEFT WARNING INDICATOR ILLUMINATED. THE PROBLEM RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651657October 31, 2014
SERVICE BRAKES
ENTERED MY PARKED CAR ON A SLOPING DRIVEWAY AND STARTED THE ENGINE TO PULL AWAY. I HIT THE BRAKE PEDAL TO PUT THE CAR IN GEAR AND THE BRAKE PEDAL GAVE UNDER THE PRESSURE OF MY FOOT AND WENT TO THE FLOORBOARD. NO BRAKES, CAR ROLLED INTO STREET AND I WAS ABLE TO DRIVE HOME WITH VERY LITTLE STOPPING ABILITY. THANK GOODNESS I ONLY HAD TO GO A SHORT DISTANCE TO MY HOUSE WITH NO STOPPING REQUIRED IN THE 6 MILE TRIP. AS IT TURNS OUT THE REAR BRAKE LINE HAD RUSTED AWAY AND BLEW OUT UNDER NORMAL USE AND DUMPED THE FLUID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651707October 31, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, THE VEHICLE STALLED WITHOUT WARNING CAUSING ANOTHER VEHICLE TO CRASH INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE REAR DRIVER'S SEAT PASSENGER SUSTAINED A HEAD INJURY AND BLEEDING FROM THE MOUTH WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10651514October 30, 2014
SERVICE BRAKES
APPLIED BRAKES WHILE APPROACHING A STOP SIGN, THE BRAKE PEDAL SUNK ALL THE WAY TO FLOOR HOLDING NO PRESSURE WHICH CAUSE ME TO ROLL THROUGH A STOP SIGN AND INTO ONCOMING TRAFFIC. SHOP BRAKE LINES WHERE CORRODED INSIDE OUT AND ALL NEEDED TO BE REPLACED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10651128October 29, 2014
EXTERIOR LIGHTING
EXTERIOR LIGHTS 133,000 MILES LIGHTS WENT OUT ON MY 2000 IMPALA IN MAY 2014. THIS IS WHAT HAPPENED. I HAD FRACTURED MY LEFT RIB AT HOME AND WAS DRIVING TO THE EMERGENCY ROOM AT MERCY HOSPITAL WHEN I HIT MY BRIGHT LIGHTS, BECAUSE THE ROAD WAS DARK, AND ALL OF MY LIGHTS WHEN OUT. I PULLED OVER AND KEPT CLICKING THE LIGHTS LEVER AND IT WOULD GO FROM NO LIGHTS TO BRIGHT LIGHTS WITH EACH CLICK. I GOT THE LOW BEAM TO FINALLY COME BACK ON AFTER SEVERAL BACK AND FORTH CLICKS. THE POLICE STOPPED ME THAT NIGHT BECAUSE I HAD TO USE MY RIGHT HAND TO CLICK THE LIGHTS, WHICH IS ON THE LEFT SIDE OF THE CAR, WHICH CAUSED ME TO WEAVE A LITTLE. HE ALSO OBSERVED ME PULL OFF THE ROAD FOR A MINUTE, TO GET LIGHTS BACK ON. HE SAID HE THOUGHT I HAD BEEN DRINKING BUT SAW THAT I WAS HURT, 65 YEARS OLD, AND I EXPLAINED HOW MY LIGHTS HAD JUST GONE OUT ON ME WHILE I WAS DRIVING TO THE EMERGENCY ROOM AND I HAD TO KEEP CLICKING THE HIGH BEAM, LOW BEAM, BACK AND FORTH TO MAKE LOW BEAM COME BACK. HE SAW THAT I WAS HURT AND COULDN'T USE LEFT ARM AND HE SAW HOW I HAD TO LEAN OVER WITH RIGHT HAND TO KEEP CLICKING SWITCH TO GET MY LOW BEAMS TO COME BACK ON, KEEPING IN MIND, I?M IN SEVERE PAIN. I WAS ABLE TO GET LOW BEAM BACK ON WHILE THE OFFICER WAS STANDING THERE AND HE SAW THE PROBLEM AND UNDERSTOOD AND TOLD ME TO BE CAREFUL. NO TICKET. I DON?T USE MY HIGH BEAMS ANYMORE. ALSO, I HAVE NO LIGHTS IN THE CLUSTER, I CAN'T TELL MY SPEED, I USE MY PHONE TO SEE HOW FAST I'M GOING AND THEN SET THE AUTO DRIVE. I CAN'T SEE THE GAS GAUGE, BUT THE LOW FUEL LIGHT WORKS, IT WILL COME ON AND NO INDOOR LIGHTS ON TOP OF DOORS. HOWEVER THE RED SECURITY LIGHT ON THE DASHBOARD WORKS. WHEN I OPEN CAR DOOR IT'S COMPLETELY DARK, I HAVE TO USE A FLASHLIGHT OR MY PHONE TO SEE OR LOOK FOR THINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649132October 28, 2014
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, ENGINE, ELECTRICAL SYSTEM, AIR BAGS
2000 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO GM RECALL #14350.* LD THE CONSUMER STATED PRIOR TO RECEIVING THE RECALL, SHE EXPERIENCED SEVERAL PROBLEMS WITH THE VEHICLE, SUCH AS: THE GAS NEEDLE STOPPED WORKING, A LOUD THUMPING NOISE WAS HEARD, EVERY TIME SHE ATTEMPTED TO START THE VEHICLE. ALSO, THE ENGINE LIGHT ILLUMINATED, AND IT WOULDN'T GO OFF. THE REPAIR SHOP WAS UNABLE TO DETERMINE THE PROBLEM. THE CONSUMER WAS INVOLVED IN AN ACCIDENT AND THE AIR BAG DID NOT DEPLOY. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10649143October 28, 2014
ELECTRICAL SYSTEM
2000 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO A RECALL AND PROBLEMS WITH THE VEHICLE STARTING. *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650851October 28, 2014
ENGINE, STEERING
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 168,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650360October 27, 2014
STEERING, ELECTRICAL SYSTEM, POWER TRAIN
FOLLOW-UP ON COMPLAINT# 10650094. I HAVE RESEARCHED THIS PROBLEM,AND TRIED TO GET ASSISTANCE FROM GM WITH NO RESULTS OTHER THAT THE RUN-AROUND. I HAVE EXPLAINED THAT THE RECALL OF THIS VEHICLE AND REPAIR THAT IS SUGGESTED IS NOT THE ISSUE. THE IGNITION IS A 2 PART SWITCH AND THE MECHANICAL PART OF THE SWITCH IS ONLY PART OF THE PROBLEM. THE ISSUE IN MY CASE IS THAT THE ELECTRICAL PART OF THE SWITCH IS WHAT CONTROLS THE POWER, BRAKES, AIRBAG, AND ALL OTHER FUNCTIONS. YOU NEED TO LOOK AT THE ENTIRE SWITCH ASSEMBLY. THE ELECTRICAL PART IS WHAT FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650419October 27, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE THE KEY WAS IN THE START POSITION IT COULD BE REMOVED AND ALL OF THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION CORE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650503October 27, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650094October 26, 2014
STEERING, SERVICE BRAKES
I WAS HEADING TO WORK I SLOWED TO TURN RIGHT ON TO THE ON RAMP OF THE INTERSTATE, AS I BEGAN MY TURN I LOST ALL POWER THE VEHICLE SHUT OFF, LIGHTS WENT DEAD AND THE BRAKES WENT OUT. I MADE IT TO THE CURB AND VEHICLE WOULD NOT RESTART.VEHICLE HAD TO BE TOWED HOME. I HAVE CHECKED ALL THAT COULD HAVE CAUSED THE ISSUE AND HAVE NARROWED IT DOWN TO THE IGNITION SWITCH, BATTERY HAS BEEN REPLACED EVEN THOUGH IT CHECKED FINE. STARTER IS BRAND NEW. MASS AIR SENSOR CHECKS OK AND CAM AND CRANK SENSORS CHECK OK. I WAS LUCKY IF I HAD BEEN ON THE INTERSTATE I WOULD HAVE HAD NO CHANCE TO RECOVER FROM THIS FAILURE. EVEN THOUGH THIS VEHICLE IS 14 YEARS OLD THIS TYPE OF FAILURE SHOULD NOT HAVE HAPPENED. I HAVE NEVER CARRIED MORE THAN THE IGNITION KEY AND KEY FOB ON THE KEY RING AS BOTH MY WIFE AND I USE THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648799October 20, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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