Chevrolet Impala Complaints (2009)

824 consumer complaints on file.

#10457840May 9, 2012
ENGINE AND ENGINE COOLING
TRS/ENGINE REDUCE POWER WILL DISPLAY. CAR HAS STOPPED WHILE DRIVING OVER 75 MPH ON HIGHWAY. WHILE VIEWING WEB PAGE EDMUND.COM IT APPEARS THIS PROBLEM HAS OCCURRED ON OVER A DOZEN CHEVY IMPALAS. DOES NOT APPEAR TO AN ISOLATED INCIDENT. GM NEED TO RECALL THE CARS,BEFORE SOMEONE IS INJURED OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457408May 3, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS MERGED TO THE SHOULDER WHERE THE CONTACT TURNED THE ENGINE OFF AND RESTARTED, BUT THE ENGINE DID NOT RESET. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY ATTEMPTED TO DUPLICATE THE FAILURE TO NO AVAIL. THE MANUFACTURER WAS NOTIFIED WHO TOLD THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458352May 3, 2012
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
I-40 EAST BOUND; 60 MPH; COMING DOWN A 4 TO 7% GRADE THROUGH THE SMOKEY MOUNTAINS, NORTH CAROLINA SIDE; 1ST ERROR: "SERVICE TRACTION CONTROL, REDUCED ENGINE POWER, SERVICE ENGINE. APPROXIMATELY 5 MINUTES LATER 2ND ERROR: "STARTING DISABLE,SERVICE THROTTLE" LOST ALL POWER TO VEHICLE. A VERY DANGEROUS AND FRIGHTENING EVENT HAVING NO CONTROL OF YOUR SPEED, STEERING, AND BRAKING TRYING TO GET OFF TO THE SIDE OF I-40 WITH THE TYPE OF GRADE, TRACTOR TRAILER TRUCKS THAT CAN NOT SLOW DOWN FAST ENOUGH TO LET YOU OVER. WE WERE VERY.... VERY FORTUNATE WITH OUR OUTCOME. HAD TO BE TOWED TO A LOCAL DEALERSHIP. RAN DIAGNOSTIC; ERROR CODES P2122, P2138. DEALERSHIP REPLACED THE COMPONENT: ELECTRONIC ACCELERATOR PEDAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456369April 24, 2012
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
ALL CHEVROLET IMPALAS DATING BACK TO 2002-2009 HAVE PROBLEMS WITH THEIR TRACTION CONTROL SYSTEMS. THE ENGINE POWER IS REDUCED AND THE VEHICLE SLOWS IMMEDIATELY. THIS PROBLEM HAS BEEN IGNORED BY CHEVROLET SINCE 2002. FORTUNATELY, NO ONE HAS BEEN KILLED. CHEVROLET DOES NOT KNOW HOW TO FIX THE PROBLEM, OR SIMPLY CHOOSES TO IGNORE IT. HOWEVER BY SIMPLY READING COMPLAINTS ON THE INTERNET, IT IS OBVIOUS THAT THIS IS A WIDE-SPREAD PROBLEM AND A POTENTIALLY DANGEROUS ONE. PUBLIC SAFETY SHOULD REQUIRE THE GOVERNMENT TO DISCIPLINE CHEVROLET FOR INTENTIONALLY REFUSING TO ADDRESS A POTENTIALLY LETHAL FLAW IN IT'S CHEVROLET IMPALA LINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453120March 26, 2012
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WHILE DRIVING 5 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE RACK AND PINION WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS 50,000. UPDATED 05/16/12*LJ THE CONSUMER STATED SHE WAS UNABLE TO TURN THE STEERING WHEEL. IT BEGAN LOCKING UP, AS SHE WAS ATTEMPTING TO PARK. UPDATED 05/22/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451680March 14, 2012
SEAT BELTS
TL* THE CONTACT OWNED A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A CRASH AND THE FRONT DRIVER'S SEAT FAILED TO RETAIN THE DRIVER. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V480000 (SEAT BELTS:FRONT:ANCHORAGE) AFTER THE FAILURE OCCURRED. THE CONTACT SUFFERED INJURIES TO THE HEAD DURING THE CRASH. THE FAILURE AND CURRENT MILEAGES WERE 40,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10449422February 27, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED. THE TRACTION CONTROL, ENGINE AND THE THROTTLE WARNING LIGHTS ILLUMINATED BEFORE THE FAILURE. THE CONTACT WAS ABLE TO TURN THE VEHICLE ENGINE OFF FOR A MOMENT AND ONCE RESTARTED, THE VEHICLE RETURNED TO NORMAL FUNCTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO HAVE THE DEALER PERFORMED A DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448291February 17, 2012
SERVICE BRAKES, HYDRAULIC, SUSPENSION
THERE APPEARS TO BE MANY ISSUES RELATED TO BRAKES AND SUSPENSION FOR THE CHEVY IMPALA. AFTER ONLY 10K MILES, THE BRAKES BEGAN TO PULSATE. THE DEALERSHIP RESURFACED THEM. THEY WERE FINE FOR A BIT LONGER BUT THEN THE ISSUE REOCCURED. I AM NOT SURE IF ITS A OVERHEATING ISSUE OR WHAT BUT IT HAS HAD OTHER BRAKE AND SUSPENSION ISSUES AS WELL. THERE IS UNDER 30K MILES ON THE CAR AND IT HAS ALREADY HAD: LEFT FRONT TENSIONER REPLACED, REAR LEFT SWAY BAR REMOVED/REINSTALLED, ROTORS REFINISH, AND A WHOLE NEW SET OF TIRES NOW. WE HAVE HAD MANY OTHER GM VEHICLES OVER THE YEARS FROM BOTH CHEVY AND BUICK. NO OTHER VEHICLE HAS GIVEN US AS MANY ISSUES IN SUCH A SHORT PERIOD OF OWNERSHIP THAT THIS CAR HAS. IT ALL APPEARS TO BE RELATED TO THE BRAKES AND SUSPENSION. BASED ON ONLINE SEARCHES, WE ARE NOT ALONE AS MANY IMPALA OWNERS HAVE HAD SIMILAR BRAKE RELATED ISSUES/COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446178February 1, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STALLED ON THE HIGHWAY AT ANY TIME. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILES WERE 73,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446044January 31, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT ALL OF THE DOORS REMAINED LOCKED AND THE VEHICLE COULD NOT BE LOCKED OR OPENED MANUALLY, ONLY BY USING THE ELECTRONIC KEY REMOTE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE ELECTRICAL SYSTEM FOR ALL FOUR DOORS NEEDED TO BE REPLACED. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 6,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443898January 16, 2012
SERVICE BRAKES, HYDRAULIC
COST OVER $483. TO HAVE DEALER REPLACE BRAKES ON THIS VEHICLE. THEY ALSO SAID THEY WERE REPLACING REAR ROTORS IN THE DEAL. WHEN CAR WAS RETURNED WE NOTICED THAT WHILE GOING DOWNHILL, APPLYING THE BRAKES THAT THE FRONT SHOOK VIOLENTLY. CALLED SERVICE MGR AT GM DEALER WHO PERFORMED THIS WORK, AND HE TOLD ME NOT TO USE BRAKES GOING DOWNHILL TO MAINTAIN SPEED, BUT TO GEAR THE CAR DOWN WITH THE USE OF TRANSMISSION. I LIVE IN SOUTHWESTERN PA WHERE THERE ARE HILLS EVERYWHERE. DO I DAMAGE THE TRANSMISSION USING THIS PROCESS SUGGESTED BY THE GM SERVICE MGR, OR USE BRAKES? THOUGHT THAT WAS WHY CARS HAD BRAKES ON THEM ANYHOW?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440938December 22, 2011
SERVICE BRAKES, HYDRAULIC
THIS VEHICLE IS VERY DIFFICULT TO MAINTAIN CONTROL WHEN APPLYING THE BRAKES DUE TO THE WARPING OF THE ROTORS. AFTER RESEARCHING INFORMATION ON THE ROTORS TO A 2009 CHEVY IMPALA LT, I SEE THAT THERE ARE MANY COMPLAINTS ABOUT CONSTANTLY REPLACING THEM ON THIS VEHICLE. AT FIRST I THOUGHT IT WAS MY BRAKES, BUT AFTER PAYING THAT "OVER-THE-HEAD PRICE AT THE DEALERSHIP" TO INSPECT FURTHER, MY SUSPICION LED ME TO BELIEVE THAT IT COULD HAVE SOMETHING TO DO WITH MY ROTORS; THE FINDINGS WERE THAT IT WAS INDEED MY ROTORS AND NOT JUST 1, BUT ALL FOUR. SOMETHING HAS TO BE DONE ABOUT THIS BECAUSE NO ONE SHOULD HAVE TO CONSTANTLY REPLACE ROTORS, DUE TO SOME POOR ENGINEERING ON CERTAIN COMPONENTS. I ALMOST GOT INTO 3+ ACCIDENTS TRYING TO APPLY MY BRAKES WHEN DRIVERS DECIDED THAT THEY WERE GOING TO ENGAGE IN POOR, LIFE-THREATENING JUDGMENTS. APPLYING THE BRAKES TO THESE EASILY WARPED ROTORS, EVEN WHEN COMING DOWN FROM A SPEED OF 50, CAUSES THE PEDAL, STEERING, AND ENTIRE CAR TO SHAKE AS IF THERE WAS AN EARTHQUAKE OR YOU ARE BASICALLY LIKE FRED FLINSTONE AND USING YOUR FEET ON THE ROADWAY AS OPPOSE TO YOUR ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440981December 22, 2011
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WHILE MAKING A LEFT TURN AT 20 MPH. THE VEHICLE WAS DRIVEN TO A LOCAL MECHANIC WHO INSPECTED THE FAILURE AND ADVISED THE CONTACT THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435625November 14, 2011
SERVICE BRAKES, HYDRAULIC
THE VEHICLE TRACTION CONTROL SYSTEM (TCS) - "SERVICE SYSTEM" WARNING MESSAGE APPEARED ( LIT UP ) ON DASH DISPLAY AS THE VEHICLE OPERATOR ATTEMPTED TO PULL OUT INTO TRAFFIC, MAKING A LEFT TURN ONTO THE ROADWAY.THE WARNING MESSAGE WAS ACCOMPANIED BY A GRINDING NOISE IN AREA OF THE LEFT FRONT WHEEL AND A SUDDEN DECREASE IN ENGINE POWER AND SELF SLOWING/BRAKING OF THE VEHICLE SUDDENLY, CAUSING OTHER VEHICLE OPERATORS ON THE ROADWAY TO TAKE EVASIVE ACTION TO PREVENT A COLLISION. THE OWNER CONTACTED SEVERAL DEALERS ABOUT THIS PROBLEM AS THE "SERVICE TRACTION CONTROL" WARNING ACTIVATED THREE TIMES PREVIOUSLY BUT WITHOUT POWER LOSS ON THOSE OCCASIONS. THE VEHICLE OWNER WAS ADVISED BY ALL THE DEALERS THAT THEY "CAN ONLY DIAGNOSE THE PROBLEM WHEN THE WARNING LIGHT IS LIT AS IT IS A RANDOM PROBLEM." THIS IS A LIFE THREATENING DEFECT THAT IS WIDELY KNOWN BY IMPALA OWNERS AND CHEVROLET DEALERS FOR THE PAST SEVEN OR EIGHT YEARS AND NOTHING HAS BEEN DONE TO EFFECT A SAFETY RECALL. GOOGLE { IMPALA TRACTION CONTROL PROBLEM AND YOU WILL SEE MANY,MANY COMPLAINTS ABOUT THIS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434167November 3, 2011
AIR BAGS, SEATS, SEAT BELTS
THE AIR BAG LIGHT ILLUMINATED . WE TOOK THE VEHICLE TO GMC -BUICK DEALER WHO SAID THERE WAS A PROBLEM WITH SEATBELT ANCHOR ASSEMBLY AND HAS HAD A RECALL. THEY SAID THE CAR HAD BEEN IN FOR THE RECALL ID # 89931 AND HAD BEEN CHECKED. WE DID NOT OWN THE VEHICLE AT THAT TIME. WE BOUGHT THE VEHICLE ON 8/ 31/11 FROM A DIFFERENT DEALERSHIP. WE HAD OWNED THE VEHICLE ONLY 6 WEEKS WHEN THE PROBLEM AROSE. WE DON'T KNOW IF PROBLEM WAS EVER SOLVED OR IF THE TROUBLE WAS JUST CLEARED. THE LIGHT WAS OFF WHEN WE LEFT THE DEALERSHIP THIS TIME. WE BELIEVE IF PROBLEM WAS PROPERLY REPAIRED ON THE RECALL THERE WOULD NOT BE A PROBLEM AT THIS TIME. THIS DEALER (YOUNG- BUICK GMC) OF OWOSSO, MI SAID THE COST OF THE REPAIR IS $190.79. WE DON'T THINK THAT WE SHOULD HAVE TO PAY FOR THIS REPAIR BECAUSE IT WAS A RECALL AND THE PROBLEM STILL EXIST. EVIDENTLY THE PROBLEM STILL EXISTS IT MUST OF NOT BEEN FIXED PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433529October 29, 2011
SERVICE BRAKES, HYDRAULIC
HAD TO REPLACE BRAKE ROTORS IN FEB. BRAKES ARE LOCKED UP NOW OCT 29 SAME PROBLEM AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430606October 18, 2011
SERVICE BRAKES, HYDRAULIC
WITH BRAKE APPLICATION THE VEHICLE VIBRATES, SHUDDERS, AND THE STEERING WHEEL BECOMES HARD TO HOLD. CONDITION IS MOST EVIDENT ON DOWN HILL BRAKING. AFTER BRAKES COOL THE PROBLEM IS LESS NOTICEABLE. THE PROBLEM CAN THEN HAPPEN AT ANY GIVEN BRAKE APPLICATION, WITHOUT WARNING. THE VEHICLE IS HARD TO CONTROL IN THIS CONDITION AND THE DRIVER AND OCCUPANTS ARE STARTLED BY THE VIBRATIONS TAKING AWAY THE DRIVERS FOCUS ON DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428917October 6, 2011
ENGINE AND ENGINE COOLING
WHILE TRAVELING DOWN THE HIGHWAY AT A SPEED OF 40 THE ENGINE CAME TO A STALLED. I WAS FORCE TO PULL OVER AND WAIT FOR 15 MINUTES OR MORE. THE CHECK ENGINE LIGHT APPEARED ALONE WITH TRACTION CONTROL. TOOK INTO DEALER AND UNABLE TO DIAGNOSE THE PROBLEM. THIS IS AN ONGOING PROBLEM AS OF TODAY OCTOBER 15, 2011. ALSO WITHIN THE FIRST SIX MONTHS OF PURCHASING THE VEHICLE THE CHECK ENGINE LIGHT APPEARED BECAUSE THE DEALER CHARGE ME 185.00 TO REMOVE THE LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428814October 5, 2011
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
TRAVELING AT HIGHWAY SPEED ON 2 LANE ROAD, CHECK ENGINE AND TRACTION CONTROL LIGHTS ILLUMINATED THEN VEHICLE SHUT DOWN. LIGHTS AND RADIO WORKED BUT VEHICLE WOULD NOT TURN OVER. AFTER APPROXIMATELY 15 MINUTES VEHICLE CRANKED AND STARTED AND WAS DRIVABLE. TOOK TO CHEVROLET DEALER WHO MADE REPAIRS BY REPLACING 24 TERMINALS. VERBALLY TOLD ME THAT THERE WAS CORROSION ON WIRES ON THIS 2 YEAR OLD VEHICLE WITH BARELY 60,000 MILES. HAD THIS HAPPENED ON A MULTILANE INTERSTATE HIGHWAY SHUTTING DOWN LIKE THIS COULD HAVE BEEN VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427791September 28, 2011
SERVICE BRAKES, HYDRAULIC, WHEELS, ELECTRICAL SYSTEM
I NOTICED SOME TIME BACK THAT WHEN APPLYING THE BRAKES THAT I WOULD GET A ROUGH VIBRATION, SUCH AS WITH BAD ROTORS. I TOOK THE CAR TO THE DEALER THAT I PURCHASED IT AT AND THEY LOOKED IT OVER AND STATED THAT EVERYTHING WAS FINE. SINCE THEN EVERYTIME I HIT THE BRAKES THE VIBRATIONS HAVE ONLY GOTTEN WORSE, IT'S TO THE POINT NOW THAT IT VIOLENTLY SHAKES THE ENTIRE CAR AND FEELS AS IF IT'S GOING TO JERK THE STEERING WHEEL RIGHT OUT OF MY HANDS. SO I MADE ANOTHER APPOINTMENT FOR THIS ISSUE AND A NEW ONE; SOMETIMES MY DASH LIGHTS WILL FLICKER AND IT WILL TELL ME IT'S 102 OUTSIDE WHEN IT'S ONLY 70 AND AUTOMATIC TIRE PRESSURE SENSOR IS WAY, WAY OFF. I HAVE ALSO NOTICED RECENTLY THAT MY FRONT TIRES HAVE BECOME EXCESSIVELY WORN ON THE OUTER EDGES TO WHERE THERE IS ONLY TREAD IN THE CENTER AND THIS SHOULDN'T BE A PROBLEM WITH ONLY 21,500 MILES ON THE VEHICLE; I SHOULD HAVE BEEN ABLE TO GET ABOUT TWICE THAT OUT OF THE FACTORY TIRES. AT MY LAST APPOINTMENT THEY HAVE STILL SAID THERE IS NO NOTABLE PROBLEMS WITH MY IMPALA. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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