Chevrolet Impala Complaints (2009)

824 consumer complaints on file.

#10480896October 17, 2012
VEHICLE SPEED CONTROL
I WAS DRIVING HOME FROM WORK ON MY 2009 IMPALA, I WAS ALREADY CONCERNED BECAUSE THE CAR HAD THE REDUCED POWER ENGINE AND TRACTION CONTROL ENABLED DISPLAY. WHEN ALL OF A SUDDEN I GET A MESSAGE SAYING DISABLE THROTTLE BODY AND THE STAR FELT LIKE IT WAS GOING TO STOP. THE GOOD THING I WAS ON THE SLOW LANE SO I WAS ABLE TO PULL OVER . I DON'T UNDERSTAND WHY MY CAR IS DOING THIS AND WHY GM IS NOT ISSUING A RECALL TO FIX THIS PROBLEM. THEY PROBABLY NEED SOMEONE TO DIE SO THAT THEY CAN TAKE THIS SERIOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479321October 9, 2012
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, EXTERIOR LIGHTING
I WAS TURNING LEFT INTO A DRIVEWAY GOING NO MORE THAN 7 MILES AN HOUR, BECAUSE I WAS FOLLOWING A CAR, WHEN I HEARD A LARGE GRIND THEN POP. I PARKED MY CAR AND KNEW IMMEDIATELY THE TRANSMISSION FAILED BY THE FLUID TRAIL AND PART LEFT BEHIND. I TOOK IT TO A DEALER AND LUCKILY IT WAS COVERED UNDER THE POWER TRAIN WARRANTY. A WEEK AFTER RECEIVING MY VEHICLE BACK THE ALIGNMENT WAS OFF, DRIVER-SIDE HEADLIGHT SOCKET CAUGHT FIRE, I HAVE LABORED START UP, HAVE STALLED ON THE FREEWAY! AND HAVE STABILITRAK, AIRBAG, AND REDUCED ENGINE POWER ERROR CODES THAT RANDOMLY APPEAR. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10478435October 3, 2012
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), ENGINE, TRACTION CONTROL SYSTEM
AS I WAS DRIVING TO GOLF ON MONDAY SEPTEMBER 24TH, ON INTERSTATE I-80 HEADING WEST, MY 2009 CHEVY IMPALA ONBOARD COMPUTER STATED THE FOLLOWING, SERVICE TRACTION CONTROL, REDUCED POWER, STARTER DISABLED AND THE CHECK ENGINE LIGHT ALL AT ROUGHLY THE SAME TIME. MY CAR COMPLETELY DIED AND I HAD NO POWER STEERING. LUCKILY I WAS ABLE TO COAST OUT OF HARMS WAY AND GET TO THE SIDE OF THE ROAD. I CHECKED SOME WIRES UNDER THE HOOD AND DIDN'T FIND ANYTHING LOOSE. WHEN I ATTEMPTED TO START THE CAR BACK-UP, THE ONBOARD COMPUTER FLASHED, STARTER DISABLED. I SAT WITH THE CAR FOR ABOUT 15 MINUTES AND TRIED ONCE MORE. THIS TIME IT STARTED AND RAN NORMAL, BUT THE CHECK ENGINE LIKE WAS ON(STILL IS). HOW SCARY IS THIS REALLY? ENOUGH TO MAKE ME HATE DRIVING THIS CAR ANYWHERE. NOT TO MENTION I'M A SINGLE DAD OF 4, WHO NEEDS TO GET TO WORK, SCHOOL AND MANY OTHER THINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478124October 1, 2012
LATCHES/LOCKS/LINKAGES
THE AUTOMATIC DOOR LOCKS ON THESE CARS DON'T OPERATE CORRECTLY. CURRENTLY THE REAR DOOR LOCKS DON'T OPEN OR CLOSE WITH THE AUTOMATIC LOCKS. THIS SEEMS TO BE A COMMON PROBLEM WITH SIMILAR MODELS OF CHEVY IMPALA'S. SO FAR I HAVE HAD 3 OF THE 4 DOOR LOCKS REPAIRED BY CHEVY, BUT THE REAR ONES WENT BAD AGAIN. READ THIS WEBSITE FOR MORE INFO HTTP://CHEVROLETFORUM.COM/FORUM/IMPALA-14/2008-IMPALA-REAR-DOOR-LOCKS-NON-FUNCTIONAL-45920/. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477358September 28, 2012
SERVICE BRAKES, SUSPENSION
I WAS DRIVING AND WHEN I BRAKE I NOTICE A VIOLENT SHAKING IN THE STEERING WHEEL AND THE CAR ALSO SHAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477276September 27, 2012
SUSPENSION, WHEELS
HAD THE CAR IN FOR NORMAL INSPECTION AND WAS INFORMED I HAD UNEVEN REAR TIRE WEAR ON REAR TIRES.. THEY HAD TO GRIND THE REAR SPINDLE TO GET PROPER FOUR WHEEL ALIGNMENT 2011. 12 MONTHS LATE 2012 WAS INFORMED IN 2012 INSPECTION HAD TO REPLACE ALL FOUR TIRE AND FOUR WHEEL ALIGNMENT AND HAVE TWO REAR SPINDLE BOLT TO COMPLETE JOB. THERE WAS NEVER A MENTION OF THE CLASS ACTION LAWSUIT OR IF THE DEALER WOULD STAND HIND THE PRODUCT AND WARRANTY THE WORK DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477034September 25, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE INSPECTING THE TIRES, HE NOTICED THAT ALL FOUR TIRES WERE WEARING UNEVENLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS CONFIRMED THAT THE WHEEL CHAMBERS HAD FAILED CAUSING THE TIRES TO CUP. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 23,000 AND THE CURRENT MILEAGE WAS 31,000. UPDATED 10/24/12*LJ UPDATED 10/25/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476875September 24, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING LIGHT ILLUMINATED MOMENTARILY. THE VEHICLE WAS NOT TAKEN TO DEALER OR A REPAIR SHOP FOR DIAGNOSTIC TESTING. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 08V517000 (AIR BAGS:FRONTAL) AND CONTACTED THE MANUFACTURER WHO ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476908September 24, 2012
ENGINE, VEHICLE SPEED CONTROL, TRACTION CONTROL SYSTEM
WHILE TRAVELING ON I-95 AT ABOUT 75MPH, THE FOLLOWING MESSAGE APPEARED ON THE DASH," REPAIR TRACTION CONTROL SYSTEM... ENGINE POWER IS REDUCING". THANKFULLY, I WAS APPROACHING A REST AREA, SO I SAFELY COASTED TO A SECURE AREA. AFTER ESCAPING A POTENTIALLY FATAL ACCIDENT, I RESEARCHED THIS TRACTION CONTROL MESSAGE, ONLY TO DISCOVER INNUMERABLE CUSTOMERS HAD THE SAME PROBLEM. THIS ISSUE SHOULD BE INVESTIGATED SINCE IT IS A UNIVERSAL PROBLEM, ONE THAT IS ENDANGERING THE LIVES OF GM AND OTHER DRIVERS ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466971July 22, 2012
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
WHILE DRIVING THE CAR THROUGH A PARKING LOT AT ROUGHLY 10-15 MPH THE CHECK ENGINE LIGHT CAME ON. AS IT WAS DISPLAYING THE MESSAGE FOR WHAT NEEDED TO BE CHECKED THE SERVICE TRACTION CONTROL, SERVICE STABILITRAK, AND ENGINE POWER REDUCED MESSAGES CAME ON. I HAVE BEEN ONLINE AND CHECK FORUM AFTER FORUM ABOUT IT AND HAVE FOUND HUNDREDS OF POSTS ABOUT THE SAME ISSUE IN THE SAME VEHICLES. WONDERING EUGENE GM WILL BE FORCED TO ISSUE A RECALL AND PUBLICLY ADDRESS THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466561July 19, 2012
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN THE BRAKE WAS DEPRESSED, THE FRONT END WOULD SHAKE AND EXHIBIT A LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN ALIGNMENT OF THE FRONT END, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION WHERE THE FAILURE WAS LOCATED AT THE STEERING COMPONENT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,256 THE CURRENT MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464605July 8, 2012
ELECTRICAL SYSTEM, ENGINE, SEAT BELTS
I WAS DRIVING TO WORK ON THE FREEWAY THEN I NOTICED THAT MY CAR'S RPM STARTED BOUNCING UP AND DOWN FROM TWO AND A HALF TO TWO AND BACK AND FORTH AND THEN MY CHECK ENGINE LIGHT TURNS ON AND SAYS ENGINE POWER IS REDUCED AND AS WELL AS THE SERVICE TRACTION LIGHT TURNS ON. I SEE THAT I HAVE TO PRESS ON THE GAS PEDAL A LOT MORE FURTHER DOWN FOR MY CAR TO STAY AT 60 MPH AND AFTER 2 MINUTES OF THIS MY CAR'S RPM DROPS TO 0. MY CAR TURNS OFF WITH THE CAR READING STARTER DISABLED AND SERVICE THROTTLE. I HAD TO PULL TO THE SHOULDER. THIS INCIDENT HAD MADE ME LATE FOR WORK AND THIS INCIDENT HAPPENS A LOT NOW. THIS CAN HAPPEN FROM ONCE EVERY TWO OR THREE WEEKS TO TWICE A WEEK. JUST RECENTLY MY CAR'S SEAT BELTS WILL BECOME UNDONE WITHOUT ANYONE CLICKING THE BUTTON FOR IT TO RELEASE. ALSO RECENTLY MY SERVICE AIRBAGS LIGHT HAS CAME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463518June 29, 2012
AIR BAGS
BOTH MY HUSBAND AND MYSELF HAVE 2009 IMPALAS. THEY BOTH HAVE ISSUES WITH THE AIRBAG LIGHTS COMING ON AND OFF. HAS ANYONE ELSE EXPERIENCED PROBLEMS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462999June 25, 2012
SERVICE BRAKES, ENGINE
AFTER BRAKING TO MAKE A TURN, THE FOLLOWING WARNINGS CAME ON: REDUCED ENGINE POWER, SERVICE STABILATRAK, AND TRACTION CONTROL OFF. PLUS THE ENGINE WARNING LIGHT CAME ON. FORTUNATELY NO ACCIDENT OCCURRED FROM THIS AND I DID EXPERIENCE REDUCTION IN ENGINE POWER. THESE WARNINGS REMAINED ON FROM THE ONSET UNTIL THIS MORNING, 06/25/12, WHEN I CHECKED IT AGAIN. NOW THE WARNINGS ARE NOT THERE. I STARTED THE CAR AND MOVED IT TO SEE IF THEY WOULD COME BACK ON AND SO FAR, NOTHING. I HAVE READ THAT THERE HAVE BEEN NUMEROUS COMPLAINTS OF THIS PROBLEM WITH GM VEHICLES PARTICULARLY THIS MODEL. I WANT TO ADD OUR VEHICLE TO THE COMPLAINT LIST DUE TO THE UNCERTAINTY OF DEPENDABILITY OF THE CAR AND THE POTENTIAL FOR SERIOUS PROBLEM AND POTENTIAL FOR ACCIDENT.. I HOPE THAT WITH ENOUGH COMPLAINTS, A RECALL WILL BE ISSUED BY GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461437June 13, 2012
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
THIS HAS HAPPENED SEVERAL TIMES IN THE LAST 2 YEARS, REALLY SPORADIC SOMETIMES TWO OR THREE TIMES A DAY SOMETIMES NOT AT ALL. WHILE DRIVING DOWN THE HIGHWAY A MESSAGE POPS UP ON MY DISPLAY STATING SERVICE TRACTION CONTROL AND ENGINE POWER REDUCED. ON SEVERAL OCCASIONS IT COMPLETELY SHUTS DOWN THE VEHICLE; BRAKES, STEERING AND ALL. FORTUNATELY I HAVE NOT HAD ANY ACCIDENTS ALTHOUGH THERE HAVE BEEN SOME CLOSE CALLS. I HAVE FOUND SEVERAL FORUMS WITH NUMEROUS PEOPLE WITH THE SAME ISSUE. A RECALL IS PROMINENT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460664June 5, 2012
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM
I WAS DRIVING ON THE INTERSTATE WHEN I REC'D THE FOLLOWING MESSAGES: SERVICE TRACTION CONTROL AND REDUCED ENGINE POWER. THE ENGINE LIGHT AND THE TRACTION CONTROL LIGHTS ALSO CAME ON. I WAS ABLE TO GO APPROX 50-55 MPH. I WAS VERY LUCKY THAT I WAS NEAR AN EXIT. AS I WAS EXITING, A MESSAGE CAME ON TELLING ME THAT THE POWER WAS BEING TURNED OFF OR STOPPED. I CAN'T REMEMBER THE EXACT WORDS. I THEN HAD NO ABILITY TO ACCELERATE AND MY ONLY OPTION WAS TO PULL OFF THE SIDE OF THE ROAD. EVEN THOUGH I WAS ABLE TO PULL OFF THE SIDE, IT WAS NOT IN A SAFE PLACE AND TRAFFIC WAS GOING BY AT THE SPEED OF 55-60 MPH AND I WAS BARELY OVER THE WHITE LINE. I CALLED A TOW TRUCK, AND HAD IT TOWED TO MY MECHANIC. THIS HAPPENED AT 4:15 ON A FRIDAY AFTERNOON. MY MECHANIC DIDN'T LOOK AT IT UNTIL MONDAY AND COULD NOT FIND ANYTHING WRONG WITH IT. HE DROVE IT ALL OVER AND HE CHECKED EVERYTHING HE COULD THINK OF. I TRUST THIS MECHANIC. HE DID SAY THAT HE WAS AFRAID HE WOULD HAVE TO SEND ME TO THE DEALER TO HAVE IT LOOKED AT. I CAME HOME, GOOGLED THE PROBLEMS AND ENDED UP AT EDMUNDS.COM IN A FORUM FOR CHEVY OWNERS WITH THIS ISSUE. WHILE NO ONE WAS HURT THIS TIME, THAT IS JUST A BLESSING. HOW MANY PEOPLE WILL NEED TO BE HURT, MAIMED OR EVEN KILLED BEFORE THEY ISSUE A RECALL AND DO SOMETHING ABOUT A PROBLEM THAT IS VERY OBVIOUS. HOW MUCH MONEY AND TIME WILL I SPEND TAKING THIS TO A DEALER WHO DOESN'T KNOW ABOUT THE PROBLEM AND WON'T DIAGNOSE IT CORRECTLY THE FIRST TIME? AMERICA WANTS AMERICANS TO BUY AMERICAN MADE PRODUCTS. I OWNED A FOREIGN VEHICLE FOR 9 YEARS AND IT NEVER LEFT ME STRANDED THE WAY THIS CHEVROLET IMPALA DID AFTER OWNING IT FOR 7 MONTHS! I THINK IT IS PAST TIME SOMETHING WAS DONE. FOR THOSE OF US WHO HAVE THE PROBLEM NOW AND FOR THOSE WHO ARE OUT THERE JUST WAITING FOR THIS TO HAPPEN TO THEM. SAFETY SHOULD COME FIRST! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460136May 31, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REDUCED POWER WARNING LIGHT ILLUMINATED ON THE INSTRUMENT AS THE VEHICLE DECELERATED INDEPENDENTLY UNTIL STALLING. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND WAS TOLD THAT THE THROTTLE SENSOR FAILED AND HAD TO BE REPLACED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459556May 24, 2012
SERVICE BRAKES
WHEN SLOWING DOWN AT ANY SPEEDS ABOVE 30 MPH AT TIMES TOO OFTEN I'M GETTING A VIOLENT SHAKING OF THE STEERING WHEEL LEFT TO RIGHT ABOUT 1" IN BOTH DIRECTIONS. IT'S NOT CAUSING ME TO LOSE CONTROL OF THE VEHICLE BUT IT IS NOTICEABLE WHEN RIDING AND DOESN'T FEEL NOR LOOK NORMAL AT ALL! IT FEELS LIKE THE ANTI-LOCK BRAKES SYSTEM ISN'T WORKING CORRECTLY - RELEASING/COMPRESSING FAST ENOUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459553May 24, 2012
ELECTRICAL SYSTEM
I HAVE A 2009 CHEVY IMPALA LT WITH FLEX-FUEL. OVER THE LAST FEW MONTHS WHILE DRIVING AT ALL SPEEDS I'VE NOTICED THAT THE ENTIRE DASH BOARD (SPEEDOMETER AREA) WILL LOSE POWER AND ALL THE GAUGES WILL GO OUT AS IF THE CAR WAS TURNED OFF. THE TURN SIGNALS DON'T FLASH ON THE DASH EITHER. BUT THE RADIO, INTERIOR/EXTERIOR LIGHTS AROUND THE CAR AND TURN SINGLES WILL ALL WORK FINE. ALSO THERE IS NO NOTICEABLE LOST IN PERFORMANCE. AFTER A FEW MOMENTS OR MINUTES THE PROBLEM WILL CORRECT ITSELF BUT IT MAY HAPPEN MULTIPLE TIMES IN A TRIP. ALSO I'M HAVING ISSUES WITH THE CAR TURNING OFF AS SOON AS I OPEN THE DRIVER DOOR AFTER STARTING THE CAR BY REMOTE START. SO I HAVE TO SIT AND WAIT A FEW MINUTES BEFORE THE CAR WILL TURN OVER AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458248May 13, 2012
POWER TRAIN, ELECTRICAL SYSTEM, AIR BAGS
CAR STALLED ON THE INTERSTATE. MERGED CAR TO BREAK DOWN LANE WITHOUT BEING HIT. TRACTION CONTROL LIGHT ILLUMINATED. CAR WOULD NOT RESTART FOR ABOUT 20 MINUTES. CAR THEN RESTARTED AND WARNING LIGHT WAS OFF. PREVIOUS ELECTRICAL ISSUES WITH THIS VEHICLE INCLUDING REAR WINDOWS THAT WILL NOT ROLL DOWN AND DEFECTIVE AIR BAG SENSOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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