Chevrolet Impala Complaints (2002)

795 consumer complaints on file.

#10032772August 13, 2003
TIRES:TREAD/BELT
YEAR 2002 CHEVROLET IMPALA UNEVEN REAR TIRE TREAD WEAR. TOOK VEHICLE TO A WALMART SERVICE CENTER FOR TIRE ROTATION AND WAS REFUSED SERVICE, AND TOLD TO TRY TO CONTACT DEALERSHIP IN REGARD TO A POSSIBLE PROBLEM W/ VEHICLE CAUSING THIS. VEHICLE IS 14,000 MILES OUT OF WARRANTY. I WILL HAVE TO PURCHASE 2 NEW REAR TIRES & HAVE CAR INSPECTED & PROBLEM DIAGNOSED. THIS IS A DANGER TO DRIVE WHILE TREAD IS BAD AND MAY POSSIBLY BE A MAJOR DEFECT OF THIS VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033711August 12, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING ABS FAILED. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030964August 6, 2003
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS FLICKER ON AND OFF IN PULSATING FASHION WHILE COASTING, BRAKING OR STOPPED. THE FLICKERING DOES NOT OCCUR WHILE ACCELERATING. 2002 IMPALA LS, SPORT EDITION, 3.8L V-6. THIS CAR WAS TAKEN TO THE DEALERSHIP JUST AFTER PURCHASE, RICHARD LUCAS, IN AVENEL, NJ. THEY WERE NOT ABLE TO RECREATE THE PROBLEM. THE CAR WAS THEN TAKEN TO A DEALERSHIP IN RACINE, WI - FRANK BOUCHER. THE FIRST TIME, THEY WERE UNABLE TO RECREATE THE PROBLEM AND GAVE ME A "BULLETIN" ADVISING DIMMING OF LIGHTS WAS NORMAL. THIS ISN'T DIMMING, IT'S FLICKERING. PLUS - I WAS PULLED OVER BY A POLICE OFFICER WHO THOUGHT I WAS PLAYING WITH MY HEADLIGHTS. I TOOK IT BACK TO THE DEALERSHIP, FRANK BOUCHER, AND THEY CONTACTED GM TECH SERVICES. THEY CHECKED A FEW THINGS INCLUDING THE AIR PUMP. THEN - BY USING THE TECH II TOOL, THEY WERE ABLE TO RECREATE THE FLCIKERING BY SWITCHING THE AIR PUMP ON. HOWEVER, THE RESPONSE FROM GM TECH SERVICES IS, THEY HAVE NO INFORMATION ON THE PROBLEM, HAVE NEVER RECEIVED A COMPLAINT ABOUT IT AND THERE IS NO "FIX". THEY HAVE ALSO STATED THAT THERE IS NO PROPOSED FIX. NOW I READ HERE THERE ARE THREE OTHER COMPLAINTS OF THE SAME PROBLEM. WHAT CAN BE DONE? GM WON'T DO ANYTHING STATING IT IS NORMAL - BUT IT IS NOT NORMAL. IF I AM PULLED OVER BY A POLICE OFFICER, THIS IS NOT NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031589July 30, 2003
AIR BAGS:FRONTAL
WHILE DRIVING AT NORMAL SPEED CONSUMER LOST CONTROL, AND HAD A FRONT AND CENTER COLLISION. UPON IMPACT, NEITHER AIR BAG DEPLOYED. DEALER NOTIFIED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10029379July 15, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE REAR BRAKE ROTOR WAS PULSATING. NAR 07/15/2003.*MR *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027174July 14, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND NO WARNING THE BRAKE ROTORS WEA ROUT, CAUSING EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025573July 7, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
THE BRAKES ON A 2002 GM IMPALA CAUSED ROTOR FAILURE DUE TO THE INBOARD PAD WEARING TO THE ROTOR WHILE THE OUTBOARD WEAR INDICATORS STILL HAD A DIME'S WIDTH BEFORE IT WOULD TOUCH THE ROTOR. THE CAR HAD JUST 33,000 MILES ON THOSE BRAKES. THE DEALERSHIP REPORTED THAT 18,000 TO 30,000 IS NORMAL. THAT IS TOO SOON FOR HIGHWAY MILES. THE OTHER ISSUE IS A GM TECH REPORTED THAT THE INBOARD PADS ARE THINNER THAN THE OUTBOARD PADS ON THE PERFORMANCE MODELS. I HAVE SENT A COMPLAINT TO GM AND HAVE NOT GOTTEN A RESPONSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025309July 2, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, ENGINE AND ENGINE COOLING, SEATS:FRONT ASSEMBLY:POWER ADJUST
DRIVER'S SIDE (LEFT) FRONT BRAKE CALIPER LOCKING UP & CAUSING TREMENDOUS PAD & ROTOR WEAR, CURRENTLY IN SHOP TO BE FIXED FOR 3RD TIME. OTHER PREVIOUS PROBLEMS INCLUDE FAULTY SENSOR REPORTING "LOW COOLANT" DESPITE FULL, & FRONT DRIVER'S POWER SEAT STUCK IN BACK POSITION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023296June 18, 2003
STEERING:COLUMN, AIR BAGS
I RECENTLY BOUGHT A SECOND HAND 2002 CHEVROLET IMPALA WITH 45,955 MILES AS PART OF THE DEAL THE DEALER WAS TO FIX THE AIR BAG LIGHT -IT WOULD NOT GO OUT- A MONTH AFTER THE SALE OF THIS CAR I HAD TO HAVE THE INTERMEDIATE STEERING COLUMN REPLACED AT A COST OF $331 BECAUSE THE STEERING WAS KNOCKING ALL THE TIME, NO MATTER THE ROAD CONDITION. I BELIEVE THAT FOR A CAR THAT HAS HAD NO ACCIDENT DAMAGE AND HAS THIS AMOUNT OF MILEAGE ON IT, THAT THIS SHOULD NOT BE HAPPENING. AND I WOULD LIKE TO KNOW IF I CAN EXPECT MORE OF THE SAME AND IF THIS WAS/IS A SAFETY ISSUE? I DRIVE ABOUT 5000 MILES A YEAR MYSELF. I AM NOT TO PLEASE WITH THIS CAR AT THE PRESENT TIME BECAUSE OF THE ABOVE AM I AM WONDERING IF, I SHOULD CUT MY LOSSES AND SELL IT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023264June 17, 2003
AIR BAGS:FRONTAL
AIR BAG WARNING LIGHT COMES ON WHEN TURNING TO THE RIGHT AND STAYS ON. DRIVER'S SIDE AIR BAG, AND RELATED WIRING AND COMPUTER COMPONENTS HAVE TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020800May 31, 2003
AIR BAGS
AIR BAG LIGHT CAME ON. CONSUMER WAS NEVER NOTIFIED OF RECALL. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018759May 15, 2003
EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING AND PARKED, HEADLIGHTS WILL PULSATE AND DIM TO HALF THE BRIGHTNESS. THIS IS VERY DISTRACTING, ANNOYING, AND UN-NERVING BECAUSE IT CAUSES THE CAR IN FRONT OF YOU TO BELIEVE YOU ARE FLASHING YOUR LIGHTS AT THEM. I HAVE COMPLAINED ABOUT THIS PROBLEM 3 TIMES SINCE I FIRST BOUGHT IT IN APRIL 2002. DEALER STATES THEY CAN'T FIX THE PROBLEM, WON'T TRY AND IT'S NORMAL. THIS WAS NOT DISCLOSED TO ME WHEN I BOUGHT THE VEHICLE OTHERWISE HAD I KNOWN, I WOULDN'T HAVE BOUGHT IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019959May 15, 2003
CHILD SEAT
THE CHILD SEAT LATCH WOULD NOT RELEASE WHEN THE CONSUMER ATTEMPTED THE PUT THE CHILD IN THE CAR SEAT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018535May 12, 2003
EXTERIOR LIGHTING, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, STEERING, ENGINE AND ENGINE COOLING, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, SUSPENSION:FRONT
I WANTED HIM TO CHECK MY DRIVER SIDE BACK DOOR BECAUSE IT WOULDN'T OPEN VERY EASILY AT TIMES, AND THE WINDOW TO THAT SAME DOOR WOULD NOT OPEN AT TIMES. ALSO, MY TRUNK WOULDN'T OPEN WHEN ONE WOULD USE THE TRUNK RELEASE BUTTON AT TIMES. I ALSO HAD HIM CHECK MY DIMMING HEADLIGHTS, MY STEERING WHICH HAD A JERK IN IT WHEN I WENT AROUND CURVES, CLICKING SOUND IN ENGINE AND AN OVER ALL CHECK SINCE MY WARRANTY IS ABOUT TO RUN OUT IN 1,000 MILES. TURN OUT-AFTER LEAVING THE DEALER MY AIR CONDITIONER WAS HUMMING LIKE A HELICOPTER, MY BRAKES WERE HORRIBLE AND GRINDING AND THE CAR FEELS LIKE IT HAS NO GET UP AND GO POWER. I TOOK MY CAR TO BRAKE CHECK AFTER LEAVING BECAUSE WHEN THE DEALER DID THE OVERALL CHECK OF MY CAR THEY SAID I NEEDED A FRONT BRAKE JOB. AND THEY WANTED TO CHARGE ME OVER 200.00 DOLLARS. THE DEALER TOLD ME IT WAS NOT COVERED UNDER MY WARRANTY. WELL BRAKE CHECK TOOK OFF ALL FOUR TIRES AND FOUND THAT MY PROBLEM WAS DUE TO LEFT AND RIGHT CALIPER PROBLEMS ON THE INBOARD SIDE AND LEFT REAR HARD WEAR PROBLEMS AND WEAR ON THE OUTBOARD SIDE. THE CALIPER IS ENGAGING BUT NOT DISENGAGING AND CAUSED MY PADS TO WEAR OUT AND MY ROTORS ARE ATE UP. THE PADS ARE NOT WORN EVENLY WHICH IS DEFINITELY A SIGN OF CALIPER PROBLEMS. ALSO, THE DEALER UPON THE OVERALL INSPECTION OF MY CAR SAID THAT MY INTAKE GASKETS WERE RUINED AND LEAKING COOLANT. THEY SAID THEY REPLACED THEM, HOWEVER I AM AFRAID THAT THERE IS FURTHER DAMAGE TO MY VEHICLE THAT THEY ARE NOT TELLING ME, JUST LIKE MY BRAKES. DUE TO THE FACT THAT STEVE AT LONE STAR TOLD ME THAT IT WAS CAUSED DUE TO LACK OF OILS CHANGES AND GIL SAID IT WAS A PROBLEM WITH THE GASKETS BEING IMPROPERLY SEATED FROM THE FACTORY OR JUST A DEFECT IN THE GASKET. WELL IS THIS WHY MY CAR HAS NO GET UP ANYMORE? MY CAR ALSO MADE A GRINDING SOUND WHEN HITTING BUMPS UNDER THE RIGHT FRONT FENDER AREA THAT NOTHING WAS DONE ABOUT AND MY HEADLIGHT PROBLEM THEY SAID WAS DUE TO A FAULTY BATTERY CABLE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018052May 2, 2003
STEERING:COLUMN
THE VEHICLES STEERING COLUMN WAS VERY LOOSE AND PRODUCED A LOUD SQUEAKING NOISE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014233April 10, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
POWER DOOR LOCKS ON MY 2002 IMPALA STILL ARE NOT FUNCTIONING PROPERLY AND HAVEN'T BEEN SINCE SHORTLY AFTER CAR WAS PURCHASED. SUPPOSED TO LOCK WHEN TAKING CAR OUT OF PARK. DEALER HAS ATTEMPTED TO FIX PROBLEM NUMEROUS TIMES BEFORE , AND IT HAS BEEN A TEMPORARY FIX AS THE PROBLEM CONTINUES TO RESURFACE INTERMITTENTLY. THIS SAFETY FEATURE IS NOT RELIABLE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015267April 7, 2003
FUEL SYSTEM, GASOLINE, TIRES, ENGINE AND ENGINE COOLING
THE VEHICLE'S GAS TANK WOULD NOT FILL BECAUSE AIR HAD GOTTEN IN THE TANK. THE DEALER HAS BEEN NOTIFIED. *NLM ONE MUST HOLD THE GAS NOZZLE AWAY FROM THE FILLER TUBE AND RESTRICT THE FLOW. THE TIRE AND FUEL SYSTEM/TANK/INJECTORS WERE REPLACED. THERE WAS A RATTLE SOUND COMING FROM THE ENGINE DUE TO THE INJECTORS THE VEHICLE WOULD STALL. AFTER THE ENGINE IS HOT, THE NEXT TIME THE VEHICLE WOULD TURN OVER BUT NO START AND RUN ROUGH. THE FUEL GAUGE FLUCTUATED(NOT GIVING ACTUAL AMOUNT). THE SOLENOID WAS REPLACED DUE TO HANGING BY THE HOSE RETAINER. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011461March 26, 2003
VISIBILITY:WINDSHIELD
GLARE INSIDE WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012438March 25, 2003
SUSPENSION:REAR, SERVICE BRAKES, HYDRAULIC
WHEN THE BRAKES WERE APPLIED, THE REAR OF THE VEHICLE VIBRATED EXTREMELY HARD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012439March 25, 2003
SUSPENSION:REAR, SERVICE BRAKES, HYDRAULIC
WHEN THE BRAKES WERE APPLIED, THE REAR OF THE VEHICLE VIBRATED EXTREMELY HARD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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