Chevrolet Impala Complaints (2009)

824 consumer complaints on file.

#10628500August 26, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA LX. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE PROBLEM HAS OCCURRED NUMEROUS OF TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 10/09/2014*LJ UPDATED 03/26/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627962August 25, 2014
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
ACTUATORS THAT CONTROL THE HEATER AND AIR CONDITIONER WHICH OR SEVERAL UNDER THE RADIO AND UNDER THE GLOVE COMPARTMENT. THEY ARE TICKING LOUDLY AND ONE SIDE BLOWS HEAT AND THE OTHER SIDE BLOWS COOL. I KNOW OF MAY WHO OWN THIS YEAR AND MODEL IMPALA THAT ARE HAVING THE SAME TROUBLE. THERE SHOULD BE A RECALL ON THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628202August 25, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A RAIL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A WHIPLASH THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE REPAIRS WERE UNKNOWN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 4/27/15*CN UPDATED 08/28/2017*CT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10627836August 24, 2014
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I WAS DRIVING ON THE BYPASS AT APPROXIMATELY 65MPH, MY CHECK ENGINE LIGHT CAME ON. ABOUT 5 SECONDS LATER, MY SERVICE TRACTION CONTROL CAME ON. AS I KEPT DRIVING, I LOST POWER TO MY ENGINE. FINALLY, MY ENGINE WAS DISABLED AND I COULDN'T DRIVE ANYMORE. LUCKILY, I WAS ABLE TO PULL OVER. AFTER 5 MINUTES, I WAS ABLE TO START UP MY CAR. I REPLACED THE GAS PEDAL (BECAUSE THEY STATE A SENSOR WAS BAD IN THE PEDAL), BUT MY CAR STILL KEEPS DOING THIS. THE DEALERSHIP CONTINUES TO STATE THE THROTTLE BODY/GAS PEDAL NEEDS TO BE REPLACED. HOW MANY TIMES SHOULD I HAVE TO REPLACE THE GAS PEDAL. I HAVE EVEN TRIED MULTIPLE DEALERS, BUT THEY ALL WANT TO JUST REPLACE THE SAME COMPONENT. THEY STATE THAT THEY MUST CONTINUE TO TROUBLE SHOOT UNTIL THEY CAN FIND THE TRUE PROBLEM. GM NEEDS TO HELP WITH THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626964August 21, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 25 MPH AND DEPRESSING THE BRAKE PEDAL, THE BRAKES FAILED TO RESPOND. AS A RESULT, THE VEHICLE SKIDDED INTO THE INTERSECTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627221August 21, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. IN ADDITION, THE CONTACT DISAGREED WITH THE REMEDY FOR THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626816August 20, 2014
TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA EQUIPPED WITH GOODYEAR EAGLE 2 TIRES, SIZE 225/55/R17. THE CONTACT STATED THAT THE DRIVERS FRONT AND THE PASSENGER REAR TIRES STEEL BELT SEPARATED CAUSING THE TIRE TO BLOW OUT. THE VEHICLE WAS TAKEN TO A DEALER. THE TIRES WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 49,510. UPDATED 10/7/14*CN UPDATED 7/15/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626099August 18, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE VEHICLE IN FRONT OF HIM. A PASSENGER IN THE OTHER VEHICLE HAD TO SEEK MEDICAL ATTENTION, THE INJURIES WAS UNKNOWN. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO BODY MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10626197August 18, 2014
VEHICLE SPEED CONTROL, STEERING, SEAT BELTS
DURING NORMAL CONDITIONS WARNING LIGHTS FLASH "SERVICE TRACTION CONTROL" ALONG WITH ABS LIGHT. THERE IS A GRINDING NOISE IN THE FRONT LEFT SIDE WHEEL. ALSO SEAT BELTS LIGHT FLASH. ALREADY REPLACED ACCELERATOR PEDAL SENSOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621697August 12, 2014
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT HEARD AN ABNORMAL NOISE NEAR THE PASSENGER SIDE OF THE VEHICLE AFTER THE FRONT DRIVER SIDE DOOR WAS OPENED. WHEN THE VEHICLE WAS STARTED, THE NOISE INCREASED AND SUDDENLY STOPPED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER STATED THAT THE DOOR ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620904August 8, 2014
STEERING
THE STEERING COLUMN SQUEAKS WHEN YOU TURN THE STEERING WHEEL SLOWLY AND BACKING UP AND TURNING INTO POSITION SLOWLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618978August 5, 2014
SERVICE BRAKES, SUSPENSION, STEERING
I TAKE A LEFT HAND TURN I HEAR CRACKING; BACKING UP I HEAR CRACKING; LIKE THE FRONT AXLE IS FALLING APART. THERE IS A CONTROL ARM RECALL BUT NOT ON MY CAR JUST POLICE CARS. THE ISSUE WITH MY CAR SOUNDS LIKE THE POLICE ISSUE CAR. I AM KINDA OF SCARED PULLING OUT INTO TRAFFIC SCARY, TWICE I HAVE HAD THE TRACTION CONTROL COME ON AND SAY IT NEEDS SERVICE; BUT WHEN YOU SHUT THE CAR OFF LIGHT DOESN'T COME BACK ON. IT DRIVES FUNNY AS WELL DO NOT FEEL SAFE ANYMORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618418August 2, 2014
ELECTRICAL SYSTEM
I ORIGINALLY REPORTED A PROBLEM WITH EXPERIENCING WHAT THE DEALERSHIP REFERRED TO AS A "FISHBITE". I WAS ADVISED BY THE TECHNICIAN AND A SERVICE BULLETIN THAT WAS PRESENTED TO ME TO ONLY USE CERTAIN BRANDS OF FUEL AND WITH 2-3 FILL-UPS THE PROBLEM SHOULD RESOLVE ITSELF. SO I HAVE ONLY USED THE BRANDS OF FUEL THAT GM RECOMMENDED IN THE BULLETIN SINCE THAT DATE. THE PROBLEM HAS NOT BEEN RESOLVED AND I BELIEVE THIS IS A PREDECESSOR TO A DIFFERENT PROBLEM AS TODAY I TOO HAVE FALLEN VICTIM TO THE WONDERFULLY FRIGHTENING EXPERIENCE OF THE DREADED SERVICE TRACTION CONTROL AND REDUCED ENGINEER POWER SERVICE LIGHTS. FORTUNATELY FOR ME, MY CAR DID NOT IMMEDIATELY SHUT OFF AND I WAS ABLE TO RETURN HOME SINCE I WAS ONLY A FEW BLOCKS AWAY. HOWEVER, GIVEN ALL OF THE OTHER COMPLAINTS, I AM SURE THAT THIS IS NOT THE LAST TIME I WILL BE POSTING ABOUT THIS. WE CONSUMERS ARE VERY CONCERNED AND DISAPPOINTED, GIVEN ALL OF THE COMPLAINTS, OF NO RECALL FOR THE ELECTRICAL PROBLEMS WITH THESE CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618125August 1, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 80 MPH, THE VEHICLE SHIFTED GEARS INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617588July 30, 2014
ENGINE
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE CHECK ENGINE INDICATOR ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED AND PERFORMED NORMALLY WITHOUT ANY INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 7,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617665July 30, 2014
AIR BAGS
SERVICE AIRBAG LIGHT CAME ON VERY SLIGHTLY THEN OVER A PERIOD REMAINED ON ALL THE TIME. IT WAS THE PASSENGER SIDE AIRBAG THAT NEEDED REPLACEMENT BUT THIS MAKES ALL AIRBAGS INOPERABLE I WAS TOLD. I THEN FILED CASE #[XXX] WITH GM AND AUDIA MOTOR MILLBROOK NY BUT I WAS TOLD MY VEHICLE NOT ON RECALL AND I HAD TO PAY THE ENTIRE $638.01 BECAUSE OF THE MILEAGE CURRENTLY 163,663. THIS IS NOT SOMETHING A CONSUMER SHOULD PAY AS IT IS A BASIC SAFETY DEVICE. THIS IS THE ORIGINAL AIRBAG THAT WAS NEVER DEPLOYED NOR DAMAGED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617223July 29, 2014
VEHICLE SPEED CONTROL, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE SERVICE TRACTION CONTROL AND THE ENGINE POWER REDUCED WARNING LIGHT ILLUMINATED. IN ADDITION, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ACCELERATOR PEDAL AND THE POSITION SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616128July 24, 2014
ELECTRICAL SYSTEM
ABOUT 2 WEEKS AFTER REPLACING A BAD BATTERY I NOTICED THAT MY RADIO (FACTORY INSTALLED) WOULDN'T TURN ON. UPON FURTHER INVESTIGATION I NOTICED THAT MY TURN SIGNALS DON'T MAKE THE TICKING NOISE WHEN THEY ARE BLINKING. UPON FURTHER INVESTIGATION I NOTICED THAT NOTHING MAKES ANY SOUNDS, LIGHTS ON WARNING, LOW TIRE PRESSURE, SEATBELT NOT FASTENED, OR ANYTHING ELSE THAT WOULD MAKE A SOUND. I HAVE NO CLUE BUT EVERYTHING ELSE IS FINE, JUST NO WARNING TONES AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615989July 24, 2014
AIR BAGS, ELECTRICAL SYSTEM
AIR BAG ALARM LIGHT TURNED ON AND WAS ALARMING FOR MORE THAN ONE WEEK, ELECTRICAL CONNECTOR ISSUES WERE DIAGNOSED BY THE DEALERSHIP, DEALERSHIP IDENTIFIED FRETTING FAILURES. CHEVROLET DEALERSHIP ACKNOWLEDGED THAT MY VEHICLE IS A TARGET FOR IGNITION SWITCH UPDATE HOWEVER THEY INFORMED ME THAT NO RESOLUTION TO THE IGNITION SWITCH FOR MY VEHICLE WOULD BE HONORED FOR MY CAR. NEITHER WAS THERE ANY FURTHER EXPLANATION FOR RESOLUTION NOR WAS THERE ANY RECOMMENDED SAFE RESOLUTION FOR ME TO EXECUTE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615372July 22, 2014
AIR BAGS
CHECK AIRBAG WARNING CAME ON. THE RIGHT FRONT SEAT BELT TENSIONER KIT WAS INSTALLED. CHECKED CODES HAD CODE B001B. REPLACEMENT AT THE COST OF $270.97. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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