Chevrolet Impala Complaints (2009)

824 consumer complaints on file.

#10633674September 16, 2014
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 62 MPH, THE STEERING WHEEL SEIZED AND WAS DIFFICULT TO TURN. AS A RESULT, THE VEHICLE CRASHED INTO A DITCH AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A SEAT BELT INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. IN ADDITION, THE FRONT SEAT PASSENGER SUSTAINED SORENESS IN THE SHOULDER AND A HEAD INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A IMPOUND LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 38,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10633249September 15, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632834September 12, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE TRACTION CONTROL, CHECK ENGINE, AND REDUCE POWER WARNING INDICATORS ILLUMINATED. IN ADDITION, THE VEHICLE STALLED. THE BATTERY CABLE NEEDED TO BE DISCONNECTED AND RECONNECTED IN ORDER FOR THE VEHICLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632455September 11, 2014
ENGINE
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, IT MADE AN ABNORMAL THUMPING SOUND LASTING THIRTY SECONDS. THE PROBLEM RECURRED MULTIPLE TIMES. THE VEHICLE WAS THE TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE LEFT TEMPERATURE ACTUATOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,006.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632124September 10, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, VISIBILITY:GLASS, SIDE/REAR, EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHENEVER THE CONTACT ATTEMPTED TO OPEN THE DRIVER SIDE DOOR, THE METAL LATCH PINCHED HER FINGER. THE REAR PASSENGER REAR WINDOW SQUEALED WHENEVER THE CONTACT ATTEMPTED TO MOVE THE WINDOW UPWARD OR DOWNWARD. THE CONTACT ALSO STATED THAT THE SIGNAL BLINKER GENERATED FALSE COMMANDS INTERMITTENTLY. THE FAILURES OCCURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631785September 9, 2014
ENGINE, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 65 MPH, THE TRACTION CONTROL AND ENGINE POWER REDUCED WARNING INDICATORS ILLUMINATED. THE VEHICLE STALLED AND WAS ABLE TO BE RESTARTED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631858September 9, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/31/14*LJ THE CONSUMER STATED THE KEY WAS REPAIRED. UPDATED 4/28/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631967September 9, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630576September 4, 2014
ENGINE
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY SHUT OFF. THE CONTACT WAS ABLE TO SWITCH THE SHIFTER TO THE NEUTRAL POSITION AND RESTARTED THE ENGINE. THE VEHICLE RESUMED OPERATION AS NORMAL. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630294September 3, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE PROBLEM HAS OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO RECOMMENDED THE REPLACEMENT OF THE SENSOR. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE FAILURE WAS NOT PART OF A RECALL A. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630109September 2, 2014
ELECTRICAL SYSTEM, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED TO OPEN WITH THE KEY FOB. IN ADDITION, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED, BUT THE TIRES APPEARED NORMAL. THE CONTACT STATED THAT THE FAILURES MIGHT BE RELATED TO NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,195.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630165September 2, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 70 MPH, SOMEONE SHOT AT THE CONTACT'S VEHICLE. THE CONTACT LOST CONTROL AND CRASHED THE VEHICLE INTO A MEDIAN STRIP. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A SHOULDER AND UPPER BODY INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10629688August 31, 2014
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I CRANKED MY 2009 CHEVROLET IMPALA LEAVING A NEARBY GAS STATION AND THE MESSAGE SERVICE TRACTION CONTROL FLASHED, THEN ENGINE POWER REDUCED, AND THE CHECK ENGINE LIGHT CAME ON. MY CAR DROVE SLUGGISH HOME AT A VERY SLOW SPEED. LUCKILY I WAS ONLY ABOUT 5 MINUTES FROM HOME. THE NEXT MORNING NO MESSAGE WAS DISPLAYED AND THE CHECK ENGINE LIGHT WENT OFF. I TOOK IT TO ADVANCE AUTO PARTS AND THE CODE P2127 WAS DISPLAYED TWICE - THROTTLE PEDAL POSITION SENSOR. I SEE MOST OF THESE COMPLAINTS ARE SIMILAR TO MINE I JUST HAPPEN NOT TO BE ON THE HIGHWAY. IS GM INVESTIGATING THIS BECAUSE THIS IS SERIOUS WITH MULTIPLE OCCURRENCES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629610August 30, 2014
SERVICE BRAKES, AIR BAGS, STEERING
REFERENCE# [XXX]. AS I APPROACHED THE INTERSECTION, ANOTHER VEHICLE WAS TURNING ONTO THE STREET I WAS ON. I MOVED OVER TO MAKE ROOM, AS I MOVED OVER I HAD TO CROSS OVER A CLUMP OF SNOW AND ICE THAT HAD RE FROZE MAKING A ROUGH AND BUMPY TRANSITION. I WAS ABOUT 20 FEET FROM THE STOP SIGN. I PLACED MY FOOT ON THE BRAKE WHICH WAS HARD AND UNRESPONSIVE. THE STEERING WAS HARD AND UNRESPONSIVE AS WELL. I WAS DRIVING ABOUT 3-5 MPH AT THE TIME. WHEN I PLACED MY FOOT ON THE BRAKE IT WAS UNRESPONSIVE AND IT TOOK ME INTO THE INTERSECTION WHERE I WAS HIT BY ANOTHER VEHICLE ON THE DRIVERS SIDE FRONT. MY AIRBAG DID NOT DEPLOY. THE TOTAL DAMAGE FOR MY VEHICLE WAS $ 5,615.93. WE WERE CONFUSED AND DID NOT UNDERSTAND WHY THE BRAKES AND THE STEERING DID NOT FUNCTION AND WHY WITH THIS VIOLENT OF A CRASH THAT THE AIRBAG DID NOT DEPLOY. AFTER READING THE RECALL NOTICE EXPLAINING THE IGNITION RECALL IT MADE SENSE THAT WHY THE FAILURE OCCURRED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10629048August 28, 2014
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TRACTION CONTROL SYSTEM, ENGINE, AIR BAGS, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 65 MPH, THE TRACTION CONTROL AND ENGINE REDUCE POWER WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE'S SPEED SUDDENLY DECELERATED TO 45 MPH AND THE AIR BAG SENSOR AND TIRE MONITORING SYSTEM INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,000. UPDATED 10/22/2014*LJ UPDATED 4/1/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629187August 28, 2014
SERVICE BRAKES, SUSPENSION, WHEELS
HORRIBLE SHIMMY/SHAKE WHEN COMING TO A STOP, EVEN AFTER REPLACING BRAKES AND ROTORS. UNEVEN WEAR PATTERN ON TIRES (ESPECIALLY THE FRONT). INNER TREAD AND OUTER TREAD BALD, EVEN AFTER FRONT END ALIGNMENT. ALSO FEELS LIKE THERE'S SOME STEERING ISSUES TO WORK OUT AS WELL. WE'VE DONE EVERYTHING POSSIBLE TO MAKE IT NOT SHAKE/WEAR TIRES, BUT NOTHING HAS HELPED. GENERAL MOTORS HAS BEEN OF ABSOLUTELY NO HELP EITHER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629207August 28, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628622August 27, 2014
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
TRACTION CONTROL LIGHT COMES ON. POWER IS REDUCED. CAR RUNS AND DRIVES WELL. DRIVING ON INTERSTATE THE LIGHT COMES ON AND CUTS POWER. I HAD TO COAST TO A STOP ON THE SIDE OF THE HIGHWAY. WE WAITED 5 MINUTES AND THE CAR STARTED. THE LIGHT WENT OFF FOR A DAY AND THEN CAME BACK ON. I HEAR OF PEOPLE REPLACING PARTS AND THE PROBLEM NOT BEING FIXED. I CAN'T AFFORD TO DO THAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628684August 27, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT RANDOMLY ILLUMINATED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628780August 27, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET. THE CONTACT STATED THAT WHEN OPERATING THE AIR CONDITIONER A BURNING ODOR WAS PRESENT INSIDE THE VEHICLE COMING FROM THE VENTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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