Chevrolet Impala Complaints (2000)

818 consumer complaints on file.

#10207517October 31, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL, SUSPENSION:FRONT:WHEEL BEARING, SUSPENSION:REAR:SHOCK ABSORBER
VEHICLE WAS AT DEALER FOR LEFT AXLE SEAL LEAK. NEXT DAY VIBRATION NOTICED WHILE SLIGHT RIGHT TURN PRESSURE ON WHEEL. RETURNED VEHICLE TO DEALER. COULDN'T FIND PROBLEM ON LOT. AFTER TESTING ON ROAD FOR 2 MINS. IT WAS DETERMINED THAT TRANSMISSION HAD TOTAL FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206765October 24, 2007
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH, EXTERIOR LIGHTING:TURN SIGNAL
I HAVE BEEN EXPERIENCING FREQUENT (EVERY DAY) TURN SIGNAL FAILURES WITH MY 2000 IMPALA LS. MY IMPALA HAS THE 3.8 LITER MOTOR AND 94,000 MILES. THE HAZARD SWITCH SEEMS TO BE THE REASON FOR THE FAILURE. I HAVE LOOKED AT SEVERAL ONLINE "AUTO HELP FORUMS" AND THIS PROBLEM IS AN EPIDEMIC AROUND THE NATION. GM HAS RECALLED MALIBU MODELS FOR THE SAME EXACT PROBLEM BUT NOT IMPALAS. THE SWITCH IS A $50 PART BUT GM WANTS $300-$400 TO REPLACE IT. IT IS A SAFETY HAZARD THAT GM IS AWARE OF. PLEASE FORCE THEIR HAND IN THIS SAFETY MATTER. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201202August 30, 2007
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG INDICATOR LIGHT ILLUMINATED. THE MECHANIC STATED THAT THE DRIVER SIDE AIR BAG INFLATER SEPARATED FROM THE MODULE. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS. THE CURRENT MILEAGE WAS 46,000 AND FAILURE MILEAGE WAS 45,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200983August 28, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY 2000 IMPALA WILL NOT START FROM TIME-TO-TIME. I HAVE HAD IT IN FOR SERVICE ON NUMEROUS OCCASIONS AND THEY CANNOT FIND THE PROBLEM. THERE IS ANOTHER 2000 IMPALA AT THE SERVICE CENTER RIGHT NOW WITH THE SAME PROBLEM. MY IMPALA HAS 75,000 MILES ON IT. IF I LET IT SIT FOR ABOUT 30 MINUTES AND TRY TO START IT AGAIN - IT WILL THEN START. THIS HAS HAPPENED ABOUT 10 TIMES IN THE LAST YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201014August 28, 2007
ELECTRICAL SYSTEM
2000 CHEVROLET IMPALA PASSLOCK PROBLEM, I DROPPED MY WIFE OFF WE STRAPPED IN 3 KIDS AND I HEAD HOME. SHE SETS THERE JULY 110 DEGREES AND CAR WILL NOT START FOR 20 MIN. I KNOW OF THREE THAT'S HAD THE SAME PROBLEM THERE NEEDS TO BE A RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198602August 6, 2007
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:TURN SIGNAL
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING 40 MPH, THE TURN SIGNALS WOULD NOT WORK. THE CONTACT STATED THAT HE HAD TO ACTIVATE THE EMERGENCY LIGHTS TO GET THE TURN SIGNAL TO WORK. WHEN HE ACCELERATED, THE FUEL GAUGE MOVED TO FULL AND THE AIR BAG LIGHT ILLUMINATED. THE CONTACT STATED THAT WHEN HE DROVE OVER A SPEED BUMP, THE VEHICLE SHUT OFF. HE WAS ABLE TO RESTART THE VEHICLE AFTER WAITING APPROXIMATELY THIRTY SECONDS. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 170,000 AND CURRENT MILEAGE WAS 182,215.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197947July 31, 2007
AIR BAGS:ON-OFF SWITCH ASSEMBLY
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE RED, AIR BAG LIGHT SHINES AND DIMS INSIDE THE VEHICLE. THE FAILURE WAS NOTICED WHILE DRIVING 55 MPH. AT DIFFERENT TIMES, THE RED LIGHT REMAINS ILLUMINATED. THE DEALER PROVIDED THE CONTACT WITH CODE NUMBER B004, WHICH IS CALLED AN AIR BAG INFLATER. THE CURRENT AND FAILURE MILEAGES WERE 99,948.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194913June 28, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TOTAL TRANSMISSION FAILURE ON 2000 CHEVROLE T IMPALA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193940June 21, 2007
EXTERIOR LIGHTING:TURN SIGNAL
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TURN SIGNAL DOES NOT OPERATE PROPERLY IN RAINY CONDITIONS. THE FAILURE WAS NOTICED WHILE DRIVING 30 MPH. THE DEALER ADVISED HIM TO ACTIVATE THE HAZARD LIGHTS EACH TIME THE FAILURE OCCURS. THE CURRENT MILEAGE IS 140,000 AND FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193613June 18, 2007
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT NOTICED THAT THE PLASTIC COVERS ON THE HEADLIGHTS HAD BECOME FROSTED AND YELLOW IN COLOR. THE DEALER STATED THAT HE WOULD HAVE TO BUY NEW HEADLIGHT COVERS. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE CURRENT MILEAGE IS 143,000 AND FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193490June 16, 2007
ENGINE AND ENGINE COOLING
ONE DAY IT JUST GOT WARM. WE TURNED IT OFF AND THE RADIATOR BUBBLED. I LET IT COOLED DOWN. I CHECKED THE OIL AND WATER. IT WAS PROBABLY A QUART LOW AND THE OIL LOOKED A TOUCH MILKY. OIL WAS NOT OVER FULL. I ASSUMED IT WAS FINE. THE NEXT TRIP TO TOWN AND BACK(ABOUT 20 MILES ROUND TRIP)IT RAN WARM ON THE WAY HOME. WHEN WE GOT HOME THE RADIATOR WAS BOILING A LITTLE BIT AGAIN. AFTER IT COOLED OFF I CHECKED THE WATER IS HALF TO THREE QUARTERS GALLON LOW ON WATER. OIL WAS REGISTERING A LITTLE MORE THAN A QUART OVER FULL AND REAL MILKY LOOKING. THAT IS WHEN I NOTICED THERE WAS A PROBLEM. I CHANGE OIL AND FILTER. TOPPED OFF WATER. I ADDED SOME ALUMINUM SEAL AND TOPPED OFF THE WATER. AFTER I DID THAT IT SEEMED LIKE IT WAS FIXED FOR ABOUT 8 DAYS THEN IT DID IT AGAIN. I HAVEN'T STARTED IT OR DRIVEN IT SINCE. IT IS GOING TO COST ABOUT 500-800 DOLLARS TO GET IT FIXED. MY COMPLAINT IS THAT GENERAL MOTORS KNOWS ABOUT THE INTAKE MANIFOLD GASKET PROBLEM BUT THEY WON'T RECALL ANY OF THESE VEHICLES. THERE IS EVEN A PETITION ONLINE TO GET THEM TO. MY CAR IS A 2000 CHEVROLET IMPALA. I DIDN'T FEEL LIKE I SHOULD HAVE TO PAY FOR THEIR MISTAKE. I CAN'T AFFORD TO GET IT FIXED AND I AM STILL MAKING PAYMENTS ON IT. I DIDN'T WANT IT TO GO TO WASTE IT IS A VERY NICE CAR. I REALLY LIKE MY CAR. I WISH I COULD DRIVE IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189284April 30, 2007
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING 65 MPH THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WILL NOT RESTART IF THE PARK GEAR WASN'T ENGAGED. 12 - 15 TIMES ON A HILL THE VEHICLE ROLLED BACKWARDS. THE CONTACT WAS AWARE OF THE SAFETY RISK INVOLVED ,INCLUDING THE HEAVY TRAFFIC FLOW IN HIS AREA. THE FAILURE MILEAGE WAS 35,000 , AND THE CURRENT MILEAGE WAS 49,000. AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187399April 9, 2007
FUEL SYSTEM, GASOLINE:DELIVERY
WAS HAVING A HARD TIME STARTING THE CAR AT TIMES, ESPECIALLY ON SHORT TRIPS IN TOWN. TOOK ABOUT 7 CRANKS TO FINALLY GET IT STARTED. DROVE THE CAR THE NEXT DAY, EVERYTHING SEEMED OKAY DID NOT DRIVE CAR AT ALL OVER THE WEEKEND. GOT INTO THE CAR ON MONDAY AND HEARD A HUGE NOISE. I THOUGHT THE WINDSHIELD BROKE. LOOKED UP AND SAW SMOKE COMING FROM UNDER HOOD. UNLATCHED HOOD, AND SAW THE INTAKE MANIFOLD EXPLODED ALONG WITH THE INTAKE PLENUM, AND THERE WAS A FIRE. BURNT THE INJECTOR CONNECTORS. CAR WAS NOW AT DEALERSHIP, AND CHEVROLET WAS SENDING AN INVESTIGATOR TO LOOK AT CAR AS THIS WAS A POSSIBLE RESULT FROM A RECALL BY GM REGARDING THE FUEL PRESSURE REGULATOR, WHICH I TOOK TO DEALER TO HAVE IT REPLACED. HOPEFULLY GM WILL TAKE OFF THIS.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10187065April 4, 2007
AIR BAGS:FRONTAL
TL*-THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE AIR BAG LIGHTS KEEP TURNING ON, HE TOOK IT TO THE DEALER, AND THEY KEEP REPAIRING THE SENSOR, BUT IT WAS STILL NOT WORKING. THE DEALER STATED THAT HE NEED TO CHANGE THE AIR BAG IN HIS VEHICLE, BUT HE FELT THAT IT WAS DEFECTIVE, AND THE MANUFACTURER NEEDED TO KNOW ABOUT IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186667April 1, 2007
EXTERIOR LIGHTING:TURN SIGNAL
TURN SIGNALS DO NOT WORK ALL THE TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183306February 23, 2007
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE, ENGINE AND ENGINE COOLING
PASSLOCK SYSTEM FAILURE 3 TIMES IN 100,000 MILES $300 REPAIR EACH TIME. STRANDED IN PARKING LOTS TILL THE CAR RESETS THEN WILL START. MY WIFE IS SCARED TO DEATH WHEN SHE IS IN THE PARKING LOT JUST SITTING THERE WAITING FOR THE CAR TO RESET. INTAKE GASKET FAILURE 2 TIMES IN 100,000 MILES $600 EACH TIME. SUB FRAME FAILURE INTERMEDIATE SHAFT FAILURE 3 TIMES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183065February 20, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE. VEHICLE MAKING GEAR WHINING, AND TRANSMISSION SLIPS AT HIGHWAY SPEED. SERVICE SHOP INDICATED THAT THERE IS A "SOLENOID SWITCH" THAT IS STUCK IN THE TORQUE CONVERTER. THERE IS A 50/50 CHANCE THAT THE DRUM IN THE TORQUE CONVERTER IS CRACKED, THEREFORE SHOP WON'T INVEST THE LARGE AMOUNT OF LABOR REQUIRED TO REPLACE THIS STUCK SWITCH. THE REPAIR WILL REQUIRE A COMPLETE TRANSMISSION REBUILD. 120,000 MILES ON VEHICLE. $1500 OF REPAIRS FOR A STUCK, $20 SWITCH. NOT RIGHT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182754February 16, 2007
ENGINE AND ENGINE COOLING:ENGINE
INTAKE MANIFOLD GASKET LEAK ON 2000 CHEVY IMPALA. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178691January 15, 2007
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
AFTER NOT BEING USED FOR APPROXIMATELY ONE MONTH, I TRIED TO START MY 2000 CHEVROLET IMPALA WITH 114,000 (+/-) MILES. THE CAR DID NOT START. I CONNECTED JUMPER CABLES AND AGAIN TRIED. THE CAR DID NOT TURN OVER. I WAITED A FEW MOMENTS AND THEN TRIED AGAIN. WHEN I TURNED THE KEY, THERE WAS AN EXPLOSION AND FIRE. I TURNED THE KEY OFF AND DISCONNECTED THE CABLES. THE TOP OF THE UPPER INTAKE HAD EXPLODED. THE PLASTIC ENGINE COVER HAD DISCONNECTED AND THE OIL FILLER CAP/TUBE HAD PROJECTED TO THE NEIGHBOR'S YARD. THE TOP OF THE MOTOR, FUEL LINE AND SURROUNDING WIRES/INSULATION WAS ON FIRE. THE FIRE WAS PUT OUT BY SMOTHERING. I CALLED A MECHANIC DIRECTLY AFTER THE INCIDENT AND WAS INFORMED OF A RECALL FOR THE FUEL PRESSURE REGULATOR. AFTER VIEWING THE RECALL FOR FOR THE 3.8L (VIN K) FUEL PRESSURE REGULATOR, THE POTENTIAL SITUATION OF A LOW BATTERY COMBINED WITH THE LEAKING REGULATOR CAUSING A BACKFIRE AND THUS EXPLOSION WAS EXACTLY WHAT HAPPENED. I CONTACTED LOCAL CHEVROLET DEALERSHIPS AND WAS THERE WAS NO RECALL FOR MY VEHICLE. I THEN CONTACTED CHEVROLET CUSTOMER SERVICE VIA A PHONE CALL ON DECEMBER 4, 2006. AFTER MULTIPLE PHONE CALLS OVER THE NEXT FEW WEEKS, I WAS REQUESTED TO HAVE THE CAR TOWED, AT MY EXPENSE, TO A LOCAL DEALERSHIP SO CHEVROLET COULD SENT A REPRESENTATIVE TO INSPECT. CHEVROLET THEN CALLED ME THE BEGINNING OF JANUARY TO TELL ME THAT THEY FEEL THE LOW BATTERY CAUSED THE EXPLOSION AND THUS, THEY WERE NOT RESPONSIBLE. I ASKED FOR A COPY OF THEIR INSPECTION REPORT AND WAS TOLD IT WAS CHEVROLET PROPERTY AND WOULD NOT BE RELEASED. I THEN SEARCHED THE NHTSA WEBSITE AND FOUND VEHICLE RECALL BULLETIN 03054-B WHICH MY VIN # IS WITHIN THE RANGE GIVEN FOR 2000 IMPALA. I AGAIN CALLED CHEVROLET WITH THIS INFORMATION AND WAS TOLD THAT EVEN THOUGH MY # WAS IN THE RANGE, IT MIGHT NOT HAVE BEEN INVOLVED, BUT IN ANY EVENT, THEY HAD INSPECTED THE VEHICLE AND FOUND THEY WERE NOT AT FAULT. THEREFORE, CHEVROLET'S DECISION WOULD NOT BE CHANGED. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10176906December 25, 2006
STEERING
INTERMEDIATE SHAFT STICKS AND MAKES CLUNKING SOUNDS WHILE DRIVING. TSB SUGGESTED LUBRICATION KIT, THAT FIX WAS NOT SUCCESSFUL. REPLACED SHAFT, NEW SHAFT HAS DEVELOPED SAME PROBLEM. THE DESIGN APPEARS FLAWED AND POSSIBLY DANGEROUS TO HAVE A STEERING COMPONENT BINDING. TO MY KNOWLEDGE THERE IS NO PERMANENT FIX FOR THIS AND A NEW INTERMEDIATE SHAFT WITH THE SAME DESIGN IS NOT A PERMANENT SOLUTION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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