Chevrolet Impala Complaints (2003)
695 consumer complaints on file.
- #10532607July 30, 2013FUEL/PROPULSION SYSTEM
FUEL SYSTEM PROBLEM CANT FILL VEHICLE FUEL TANK PUMP SHUTS OFF AND GAS SPRAYS OUT OF FILL TUBE POSSIBLE FIRE HAZARD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10532609July 30, 2013ELECTRICAL SYSTEM
GAS GAUGE GIVING INCORRECT READING. JUMPS FROM FULL TO EMPTY AND CAN RESIDE ANYWHERE IN BETWEEN REGARDLESS OF AMOUNT OF GAS. CAUSES CAR TO RUN OUT OF GAS WITHOUT PROPER WARNING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10532391July 29, 2013STEERING
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS OR WHEN COMPLETING A TURN, THE VEHICLE WOULD EXHIBIT AN ABNORMAL NOISE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE STEERING SHAFT WOULD NEED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 08E063000 (STEERING) BUT HAD NOT CONFIRMED IF THE VEHICLE WAS INCLUDED IN THE RECALL CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 37,330.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10515367June 5, 2013ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE VEHICLE CAUGHT ON FIRE WITHOUT WARNING. THE CONTACT CALLED THE FIRE DEPARTMENT TO EXTINGUISH THE FIRE. THE FIRE DEPARTMENT COULD NOT DETERMINE WHAT CAUSED THE FIRE. THE CONTACT DID NOT CALL THE MANUFACTURER. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10514667June 1, 2013VEHICLE SPEED CONTROL, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
ANTI-LOCKING BRAKING SYSTEM, TRACTION CONTROL, AND VSA LIGHT COMES ON UNDER NORMAL DRIVING CONDITIONS. ANTI-LOCK SYSTEM ENGAGES AND PULSATES WHEN THE BRAKES ARE APPLIED AT VARIOUS SPEEDS AND ALSO THE VEHICLE DOESN'T' ACCELERATE IF DEPRESSING THE ACCELERATOR. THIS COULD OR WILL CAUSE A SERIOUS ACCIDENT IF THE SYSTEM IS NOT FIXED IMMEDIATELY. SUSPECT THE WHEEL SPEED SENSOR WHICH IS BUILT INTO THE WHEEL HUB. I AM REQUESTING THIS ISSUE BE REPAIRED AND THE FACTORY EXPENSE SINCE THIS IS A SAFETY ISSUE AND A VERY WELL KNOW DOCUMENTED CASE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10508809April 19, 2013ELECTRICAL SYSTEM
CAR WOULD NOT START DESPLAYING SECURITY MESSAGE, HAVE HAD THIS PROBLEM MULTIPLE TIMES HAD TO DISCONNECT THE BATTERY AND THEN WAS ABLE TO START CAR MOST OF THE TIME HAVE SEEN ALOT OF THIS PROBLEM ON SIMILAR VEHICLE AND WOULD LIKE GM TO DO SOMETHING ABOUT THIS PROBLE THEY ARE HAVEING BECAUSE I DONT WANT THE CAR TO JUST STOP RUNNING AND CAUSE AN ACCIDENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10505461April 3, 2013ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WE OWN A 2003 CHEVY IMPALA I PURCHASED IT BECAUSE I THOUGHT THEY WERE SAFE VEHICLES. IN THE LAST 2 MONTHS WE HAVE HAD MULTIPLE ISSUES WITH TRACTION CONTROL AND OUR INTERIOR AND EXTERIOR LIGHTING. WE HAVE LOST ALL FUNCTION TO OUR DASH LIGHTS OUR HEAD LIGHTS ONLY WORK WHEN THEY DECIDE TOO AND MY TRACTION CONTROL FAILS TO WORK AND WHEN I DON'T NEED IT ENGAGES.....THIS IS NOT OK! WE HAVE HAD EVERYTHING CHECKED. ALL FUSES AND BULBS ARE GOOD. WE HAVE HAD DIAGNOSTICS DONE A COUPLE OF TIMES AND NOTHING EVER SHOWS UP. I HAVE SEEN HUNDREDS OF COMPLAINTS ABOUT THE SAME STUFF. PLEASE TELL ME NOBODY HAS TO DIE OR GET SERIOUSLY INJURED BEFORE YOU MAKE THEM FIX THESE ISSUES. WE ALL PAID A LOT FOR THESE CARS THEY NEED TO FIX THEM NOW!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10504539March 26, 2013ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE FAILED TO START AND THE ANTI-THEFT SECURITY WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER SEVERAL MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE BODY CONTROL MODULE AND THE IGNITION WOULD HAVE TO BE REPLACED AND REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10503840March 20, 2013ENGINE, ELECTRICAL SYSTEM
CAR WILL SHUT DOWN WHILE DRIVING AND SECURITY LIGHT WILL FLASH. HAS DONE IT NUMEROUS TIMES, WORRIED IT WILL CAUSE AN ACCIDENT. THERE ARE MULTIPLE CASES OF THIS PROBLEM ON INTERNET. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10503695March 19, 2013ELECTRICAL SYSTEM
MARCH 2, 2013 MY CAR WOULD NOT START. THE SECURITY LIGHT HAD BEEN ON AND AFTER LOOKING IN THE OWNER'S MANUAL, IT WAS DETERMINED THAT THE PASSLOCK SYSTEM, AKA THE SECURITY SYSTEM, WAS ENGAGED AND NOT ALLOWING THE FUEL INJECTORS TO START MY CAR. UPON RESEARCH ON THE INTERNET, A LOT OF TIPS WERE PROVIDED ON HOW TO "FIX" THE PROBLEM. THEY RANGED FROM DISCONNECTING THE BATTERY, TAKING APART THE IGNITION CYLINDER AND LEAVING THE KEY IN THE ON POSITION FOR 10-30 MINUTES. FOR OTHER PEOPLE EXPERIENCING THIS PROBLEM, SHOW THIS OFFICIAL SERVICE BULLETIN FROM GM #04-08-47-003 TO YOUR DEALER OR REPAIR PERSON! (#04-08-47-003: SECURITY LIGHT ON, ENGINE WILL NOT CRANK, DIAGNOSTIC TROUBLE CODES B2958 AND/OR B2960 (REPAIR POOR TERMINAL CONNECTIONS AT BODY CONTROL MODULE) - (AUG 31, 2004)). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10502353March 11, 2013ENGINE, ELECTRICAL SYSTEM
BOUGHT THIS 2003 CHEVROLET IMPALA ON JAN. 2 2012 AND ROCKER ARMS HAVE BEEN REPLACED 6 TIMES SINCE THEN, JUST TODAY MARCH 11,2013 ( MILES ARE 67483) BACK IN FOR SAME THING, CAR WAS JUST IN ON FEB. 13,2013 FOR ROCKER ARMS ( MILES WERE 100396) AND THE DEALER PUT A NEW ENGINE IN AND IN LESS THEN A MONTH BACK IN SAME THING. HEAD LIGHTS DON'T WORK RIGHT.THIS CAR IS FAULTY AND SHOULD BE RECALLED AND OFF THE ROAD BEFORE SOMEONE KILLS THEM SELF OR SOMEONE ELSE. WHEN THE ROCKER ARMS WENT DIDN'T HAVE POWER AND ALMOST CRASHED ONTO A WAS WHEN TURNING A BEND.VERY DANGEROUS VEHICLE!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10498545February 18, 2013ENGINE
BLOWN HEAD GASKET. DOING SEARCHES ON INTERNET, THERE ARE THOUSANDS OF COMPLAINTS FOR THIS ISSUE WITH THIS ENGINE TYPE! SPARE US ALL THE EXPENSIVE REPAIR COST AND ISSUE A RECALL ALREADY! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10497905February 12, 2013ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SECURITY SYSTEM INDEPENDENTLY ENGAGED PREVENTING HER FROM STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BODY CONTROL MODULE, THE IGNITION CYLINDER AND THE PASS CODE KIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 63,802.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10496949February 9, 2013ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
ENGINE ACCELERATES TO 3,000 RPM DURING WARM UP (SOMETIMES). USUALLY OCCURS ABOUT FIVE MINUTES AFTER COLD START. HAS LASTED 10 TO 15 MINUTES WHILE DRIVING. HAS NOT REPEATED DURING SAME DAY AND NOT HAPPEN AGAIN FOR DAYS OR WEEKS DURING THE PAST FIVE MONTHS. REPLACED ECM (COMPUTER), IAC (IDLE AIR CONTROL), COOLANT TEMP. SENSOR AND CLEANED THROTTLE BODY. DEALER CANNOT SUGGEST SOLUTION. UNABLE TO GET CAR TO DEALER WHILE PROBLEM IS HAPPENING. SCANNED FOR DTCS MULTIPLE TIMES, NONE. CONTROLLING SPEED WITH BRAKE IS NOT A GOOD SOLUTION. SAFETY HAZARD! *TR THE CONSUMER STATED WHEN THE BODY CONTROL MODULE FAILED, THE KEY FOB WOULD NOT WORK, THE ENGINE WOULD NOT START, THE INTERIOR LIGHTS WOULD NOT COME ON AND THE HEAD LIGHT WOULD NOT TURN OFF. THE CONSUMER HAD TO DISCONNECT THE BATTERY, IN ORDER TO TURN THE HEAD LIGHTS OFF. AFTER RECONNECTING THE BATTERY, EVERYTHING RETURNED TO NORMAL. THE BCM WAS REPLACED. UPDATED 03/19/13
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10492188January 10, 2013SERVICE BRAKES
BRAKE LINE FROM MASTER CYLINDER BLEW, BRAKE FLUID LEAKED AND BRAKES FAILED. BRAKE WARNING LIGHT DID NOT COME ON UNTIL BRAKES WERE INOPERABLE. LINE WAS FOUND TO BE RUSTED THROUGH. THIS IS A KNOWN PROBLEM AND IS A MAJOR SAFETY ISSUE. BRAKE WARNING LIGHT SHOULD COME ON IMMEDIATELY WHEN A BRAKE LINE RUPTURES TO GIVE THE DRIVER TIME TO STOP BEFORE BRAKES FAIL COMPLETELY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10490555December 31, 2012ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN ATTEMPTING TO START THE VEHICLE, THE ANTI-THEFT SYSTEM WOULD ACTIVATE AND THE VEHICLE COULD NOT BE STARTED. THE CONTACT WOULD HAVE TO WAIT APPROXIMATELY 10 MINUTES BEFORE HE VEHICLE COULD BE STARTED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE CURRENT MILEAGE WAS APPROXIMATELY 133,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10486544November 30, 2012ELECTRICAL SYSTEM, ENGINE
WHEN I ATTEMPT TO START THE VEHICLE, THE SECURITY LIGHT FLASHES, RADIO LOCKS UP AND THE CAR STALLS. AFTER READING THE MANUAL AND CONTACTING A DEALER, I WAS ADVISED TO TURN THE KEY INTO THE ON POSITION AND WAIT FOR THE SECURITY LIGHT TO STOP FLASHING, THEN START THE CAR. THE FIRST TIME THIS HAPPENED IT TOOK OVER AN HOUR FOR THE CAR TO START. THE SECOND TIME, IT TOOK OVER AN HOUR AS WELL. THIS IS THE THIRD TIME AND IM ON DAY 2 OF LEAVING THE KEY IN THE ON POSITION AND NOTHING IS HAPPENING. I CONTACTED THE DEALER AGAIN AND AT FIRST I WAS TOLD I NEEDED TO BRING IT IN FOR A SECURITY SYSTEM RESET. THEN I WAS TOLD THAT I NEED TO REPLACE BCM WITHOUT ANYONE ACTUALLY LOOKING AT MY CAR. AFTER RESEARCHING ONLINE, THERE ARE SEVERAL COMPLAINTS REGARDING THIS SAME ISSUE ON MODEL 2000-2005. GM IS CLEARLY AWARE OF THIS DEFECT BUT REFUSE RECALL. THOSE THAT HAVE PAID OVER $500 TO FIX REPLACE THE BCM ARE STILL HAVING THE SAME ISSUE. CAN GM BE HELD ACCOUNTABLE FOR THE FLAW THAT THEY ARE AWARE OF YET CHARGING PEOPLE HUNDREDS OF DOLLARS TO FIX A PART THAT MAY NOT BE BROKEN? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10483349November 5, 2012ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT SHE WAS PUTTING OIL IN THE VEHICLE WHEN SHE BEGAN TO SMELL PLASTIC BURNING AND THEN SAW SPARKING COMING FROM UNDERNEATH THE ENGINE. THE CONTACT STATED THAT AS SOON AS SHE SAW THE SPARKS, THE ENGINE IGNITED INTO FLAMES. THERE WAS NO INJURIES AND THE VEHICLE WAS DESTROYED. THE POLICE AND THE FIRE DEPARTMENT CAME AND FILED REPORTS. THE FIRE DEPARTMENT WAS UNABLE TO DETERMINE THE CAUSE OF FIRE. THE DEALER WAS NOTIFIED BUT PROVIDED NOT ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 140,000.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10481064October 19, 2012ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY TURN SIGNALS WENT OUT. WILL NOT WORK AND IDK WHAT'S GOING ON BUT I HAVE READ MANY SAME COMPLAINTS THE NET. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10480770October 16, 2012ELECTRICAL SYSTEM
THE CAR WILL NOT START AND I HAVE TO SIT AND WAIT 5 MINUTES OR SO UNTIL IT WILL START. I HAVE BEEN READING ONLINE THAT THIS IS A BIG PROBLEM AND CHEVROLET HAS NOT DONE A RECALL TO FIX IT, IT IS VERY SAD. I WOULD LIKE TO HAVE THIS ELECTRICAL PROBLEM FIXED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0