Chevrolet Impala Complaints (2003)

695 consumer complaints on file.

#10663614December 11, 2014
ELECTRICAL SYSTEM
KEY IN IGNITION CYLINDER IS ABLE TO BE PULLED OUT WHEN ENGINE IS RUNNING. ENGINE STAYS RUNNING WITHOUT A KEY IN THE CYLINDER. VEHICLE WAS RECALLED FOR PLASTIC INSERTS ON KEYS BUT NOT FOR KEY CYLINDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662866December 8, 2014
ELECTRICAL SYSTEM
I TOOK MY 2003 CHEVY IMPALA TO HAVE THE REPAIR PREFORMED FOR THE IGNITION RECALL. I DROPPED MY CAR OFF THE NIGHT BEFORE (TUESDAY) AND GOT A PHONE CALL WEDNESDAY TO PICK IT UP. WHEN I PICKED IT UP THE CAR WAS DRIVEN AROUND THE LOT TO ME AND LEFT RUNNING. I WENT STRAIGHT HOME AND TURNED OFF THE CAR UNTIL MORNING. WHEN I WENT TO GET INTO THE CAR IN THE MORNING I COULD NOT TURN THE KEY. AT 8 AM I CALLED THE SERVICE DEPARTMENT AND HE STATED THAT I SHOULD BRING IT BACK AND THEY WOULD TRY TO FIGURE OUT WHAT WENT WRONG. I BROUGHT IT IN WEDNESDAY EVENING AFTER WORK, THURSDAY MORNING I RECEIVED A CALL FROM THE SERVICE MANAGER TELLING ME THAT THE RECALL HAD NO EFFECT ON MY CAR THAT I NEEDED A NEW TUMBLER NOW. I PICKED THE CAR UP THURSDAY NIGHT AND THE SALES LADY THAT DROVE IT AROUND SAID THAT WAS IMPOSSIBLE TO START THAT SHE HAD TO GET A MECHNIC TO START IT. I FOUND THE GENERAL MANAGER AND ASKED HIM TO REVERSE THE RECALL BY POPPING THE COVER OFF THE KEY. HE DID AND THE CAR STARTED WITH ONLY A SMALL GRIB TROUBLE FROM THE TUMBLER WHICH IS THOUGHT TO BE CAUSED BY THE NUMBER OF FORCED STARTS AFTER THE KEY COVER WAS PLACED ON THE KEY. AFTER INSPECTION IT WAS FOUND THAT THE COVER FROM THE RECALL WAS PREVENTING MY KEY FROM GOING IN ALL THAT WAY TO THE TUMBLER TO START THE CAR. I AM ASKING THAT THE TUMBLER BE REPLACED AND A NEW SET OF KEYS BECAUSE OF THE DAMAGE DONE TO MY KEY AND THE RECALL NOT BEING EFFECTIVE WITHOUT DAMAGE TO MY TUMBLER. I AM AWARE THAT MY TUMBLER IS DIRECTLY LINKED TO MY SECURITY TRIGGER FOR THE CAR AND NOW LIVE IN FEAR THAT I WILL HAVE TROUBLE WITH THE CAR SHUTTING DOWN OR THE KEY NO LONGER BEING EFFECT TO START THE CAR AT ANY GIVEN MOMENT. IT SITS VERY LOOSE IN THE TUMBLER NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661467December 1, 2014
EXTERIOR LIGHTING
WHILE DRIVING ON INTERSTATE 78 AT 60 MPH I ATTEMPTED TO SWITCH FROM LOW BEAM TO HIGH BEAM. ASI DID THAT, I LOST ALL LIGHTS. I JIGGLED THE HIGH BEAM SWITCH AND THE LIGHTS CAME BACK ON. THIS HAS HAPPENED SEVERAL TIMES SINCE THEN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660820November 25, 2014
EXTERIOR LIGHTING:TURN SIGNAL
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TURN SIGNALS FAILED TO WORK. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE MULTI FUNCTION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660140November 21, 2014
UNKNOWN OR OTHER
RECEIVED RECALL NOTICE LATE SEPT. WITH INSTRUCTIONS NOT TO CALL FOR APPT BEFORE OCT. 1. CALLED ON OCT.15, WAS TOLD PARTS WERE UNAVAILABLE FOR SEVERAL WEEKS. CALLED AGAIN TODAY FOR STATUS UPDATE, WAS TOLD THE WAITING LIST IS ABOUT 1000 VEHICLES AND THEY ARE GETTING ONLY ABOUT 1-2 KITS PER WEEK. NOT EVEN A GUESS AS TO WHEN THEY WILL BE READY FOR MY CAR. ACCORDING TO MEDIA REPORTS GM IS BEGGING OWNERS TO BRING IN THEIR CAR TO GET THEM FIXED AND OFFERING GIFT CARDS, NOT THE CASE HERE IN SOUTHERN ARIZONA. AT THIS RATE WE'RE LOOKING FOR NEXT YEAR MAYBE SUMMER, BY THEN MAYBE THEY HAVE DECIDED TO FIX THE AIRBAG PROBLEM TOO. ITS NOT HUMID EXCEPT DURING THE MONSOON SEASON. HOPEFULLY YOU CAN HELP TO EXPEDITE THIS SITUATION. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658796November 18, 2014
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE CAR RANDOMLY SHUTS OFF AT TIMES WHEN U PUSH THE GAS TO HARD WHILE THE CAR TRYING PICK UP SPEED .THEN I HAVE TO COME TO A COMPLETE STOP PUT THE CAR IN PARK (ALL THIS WHILE IM IN MIDDLE OF TRAFFIC) AN THEN START IT BACK UP . IM NOT THE ONLY ONE HAVING THIS PROBLEM MY COUSIN HAVING THE SAME EXACTLY PROBLEM BUT HERS START RIGHT BACK UP LIKE MINE OR SOME TIMES TAKE A LITTLE WHILE FOR THIS TO HAPPEN . SHE ALSO SAID SHE SEEN SOMETHING COME ON TV SAYING SOME ABOUT IF YOU HAVE THIS PROBLEM CONTACT SOMEBODY BUT SHE DIDN'T GET THE NUMBER AN NEVER SAW THE AD ON TV AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658725November 17, 2014
ELECTRICAL SYSTEM
THIS IS IN REGARDS TO THE SAFETY RECALL LETTER I RECEIVED IN SEPT. 2014 REGARDING THE IGNITION IN MY CAR. I CALLED THE LOCAL CHEVY DEALERSHIP TO SCHEDULE AN APPOINTMENT TO HAVE THE PROBLEM FIXED ON 9/29/14. THEY CALLED ME BACK ON 11/10/14 AND SAID THEY'D RECEIVED THE PARTS FOR MY CAR. I TOOK IT IN ON 11/17/14 AND LEFT IT ALL DAY. BACK ON 9/29 I WAS TOLD THEY WERE GOING TO PUT A LOCKING GUARD ON THE IGNITION AND A LOCK ON EACH KEY SO THAT THE KEY WOULDN'T SLIP OUT. DO YOU KNOW WHAT THEY DID? THEY PUT A SMALL ROUND METAL KEY CHAIN ON EACH OF MY KEYS AND GLUED IT SO THAT NOTHING ELSE COULD BE HUNG ON IT. THAT'S HOW THEY FIXED THE IGNITION PROBLEM. WHAT A JOKE! I'VE HAD NO PROBLEMS WITH MY CAR, LUCKILY. HOWEVER, I DOUBT THAT THIS SO CALLED FIX WOULD DO ANY GOOD IF THERE WAS A PROBLEM. THIS IS THE LAST TIME I HAVE ANY DEALINGS WITH SUNFAIR CHEVROLET IN YAKIMA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654488November 12, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED CAUSING THE CONTACT TO CRASH. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO FIND THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 186,000. UPDATED 12/19/14*CN UPDATED 05/26/2015 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10654602November 12, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR VEHICLE FAILED TO ACCELERATE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653259November 7, 2014
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT MERGED TO AN EMERGENCY LANE AND RESTARTED THE VEHICLE. HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 211,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653047November 6, 2014
ELECTRICAL SYSTEM
I CALLED GM CHEVROLET DEALERSHIP, AND WAS TOLD NOT ONE DEATH HAS BEEN ATTRIBUTED TO THIS PROBLEM. I ASKED IF I DID NOT COME IN WOULD I HAVE TO WORRY? THE AGENT SAID "I WOULD BE ACCEPTING THAT RISK". YET, I CAN'T FIGURE OUT WHAT THE RISK IS IF HE SAID NOT ONE DEATH WAS ATTRIBUTED TO THIS PROBLEM. I ASKED TO SCHEDULE A MAINTENANCE FOR THIS PROBLEM. HE SAID I WOULD HAVE TO CALL BACK TOMORROW AND SEE IF THEY HAD THE PART IN. I ASKED HIM TO MAKE AN APPOINTMENT AND HE REFUSED. HE SAID TO CALL BACK AND SEE IF THEY HAD THE PART...I DON'T UNDERSTAND, IF THERE IS A RECALL WHY CAN'T I MAKE AN APPOINTMENT? I ASSUME IF I CALL BACK TOMORROW I WILL CONTINUE GETTING THE "RUN AROUND". THIS APPEARS TO BE DISCOURAGING THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651365October 30, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650687October 28, 2014
ELECTRICAL SYSTEM
SECURITY LIGHT WILL STAY ON FOR A PERIOD OF TIME. WITHIN A FEW DAYS CAR WILL NOT START. WHEN TURNING THE KEY IT WILL NOT TURN OVER, BUT THE SECURITY LIGHT IS BLINKING. IN 10 MINUTES, ONCE THE LIGHT STOPS BLINKING, THE CAR WILL START. THIS POSES A POTENTIAL SAFETY HAZARD FOR THE OCCUPANTS OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648090October 27, 2014
TRACTION CONTROL SYSTEM, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
2003 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO TRAC UNIT REPAIR AND REIMBURSEMENT. * LD THE CONSUMER STATED WHEN THE TRACTION LIGHT ILLUMINATED, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER. THEY DISCOVERED THE LOWER INTAKE GASKET WAS LEAKING, AND REPLACED IT. THE CONSUMER DROVE FIVE MILES, AFTER LEAVING THE DEALER, AND THE TRACTION LIGHT ILLUMINATED AGAIN, AND THE VEHICLE STALLED. ALSO, THE IGNITION SWITCH AND CATALYTIC CONVERTER WERE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650232October 27, 2014
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648089October 23, 2014
ELECTRICAL SYSTEM
2003 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO RECALL # 14350. * LD THE CONSUMER WAS UNHAPPY WITH GM'S COVER-UP, REGARDING THE IGNITION SWITCH PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648765October 20, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT ATTEMPTED TO SCHEDULE AN APPOINTMENT WITH DEALER IN ORDER TO HAVE THE RECALL REPAIRED PERFORMED BUT THE DEALER EXPLAINED THAT THEY COULD NOT REMEDY THE RECALL SINCE THE ORIGINAL VEHICLE IGNITION KEY WAS NEEDED. THE CONTACT BELIEVED THE RECALL WAS A SAFETY ISSUE AND STATED THAT HE WAS NOT PROVIDED WITH THE ORIGINAL IGNITION KEY AT TIME OF PURCHASE. THE MANUFACTURE WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643592October 9, 2014
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643623October 9, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE IGNITION BECAME DIFFICULT TO TURN TO THE START POSITION AND THE ENGINE WAS LOSING POWER. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). HOWEVER, THE FAILURE PERSISTED AND RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643658October 9, 2014
EXTERIOR LIGHTING
TL* THE CONTACT STATED THAT 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE AND THE BRAKE LIGHT CONTINUOUS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE DIMMER SWITCH NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 186,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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