Chevrolet Impala Service Bulletins

3,327 manufacturer communications on file.

• April 6, 2016•Document ID: 10083510

  Service Bulletin/Repair Instructions
  STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

  Mfr Comm. #:

  PIC5101A

  Date Added:

  October 25, 2016

  Manufacturer:

  CHEVROLET

  Summary

  THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT ON CASES OF POWER STEERING SYSTEM REPAIRS WHERE DIAGNOSIS LEADS TO A STEERING HOSE CLAMP REPLACEMENT, REPLACE WITH CLAMP CURRENTLY LISTED IN ELECTRONIC PARTS CATALOG. THE TECHNICIAN IS ADVISED GENERAL MOTORS DOES NOT RECOMMEND GEAR TYPE CLAMPS FOR THIS APPLICATION

  Associated Products (2)

  2009 Chevrolet Impala2008 Chevrolet Impala
  Associated Documents

  • DownloadMC-10083510-0001.pdf↗
• April 6, 2016•Document ID: 10078756

  Service Bulletin/Repair Instructions
  EQUIPMENT; STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

  Mfr Comm. #:

  PIC-5101-A

  Date Added:

  August 17, 2016

  Manufacturer:

  CHEVROLET

  Summary

  THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT ON CASES OF POWER STEERING SYSTEM REPAIRS WHERE DIAGNOSIS LEADS TO A STEERING HOSE CLAMP REPLACEMENT, REPLACE WITH CLAMP CURRENTLY LISTED IN ELECTRONIC PARTS CATALOG. THE TECHNICIAN IS ADVISED GENERAL MOTORS DOES NOT RECOMMEND GEAR TYPE CLAMPS FOR THIS APPLICATION

  Associated Products (2)

  2009 Chevrolet Impala2008 Chevrolet Impala
  Associated Documents

  • DownloadMC-10078756-0001.pdf↗
• April 5, 2016•Document ID: 10083523

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  PIC6110B

  Date Added:

  October 25, 2016

  Manufacturer:

  GMC

  Summary

  THIS PRELIMINARY INFORMATION COMMUNICATION FOR THE DEALER TO PLEASE COMMUNICATE TO THE CUSTOMER THIS CONDITION IS A NORMAL OPERATING CHARACTERISTIC OF THEIR VEHICLE. CUSTOMER'S RADIO TIMESHIFT AUDIO PLAYBACK IS CHOPPY, DISTORTED, SKIPPING, OR GARBLED.

  Associated Products (20)

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  Associated Documents

  • DownloadMC-10083523-0001.pdf↗
• April 5, 2016•Document ID: 10083512

  Service Bulletin/Repair Instructions
  VISIBILITY; EQUIPMENT

  Mfr Comm. #:

  PIC5260A

  Date Added:

  October 25, 2016

  Manufacturer:

  CHEVROLET

  Summary

  THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.

  Associated Products (610)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac SRX2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado+ 590 more
  Associated Documents

  • DownloadMC-10083512-0001.pdf↗
• April 5, 2016•Document ID: 10078604

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; STRUCTURE:BODY; VISIBILITY:SUN/MOON ROOF ASSEMBLY

  Mfr Comm. #:

  PIC-5260-A

  Date Added:

  August 11, 2016

  Manufacturer:

  PONTIAC

  Summary

  THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.

  Associated Products (573)

  2017 Buick Envision2017 Buick Verano2017 Cadillac XT52017 Chevrolet Impala2017 Chevrolet Silverado2017 Chevrolet Volt2017 GMC Acadia2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV+ 553 more
  Associated Documents

  • DownloadMC-10078604-0001.pdf↗
• April 5, 2016•Document ID: 10078603

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  PIC-6110-B

  Date Added:

  August 11, 2016

  Manufacturer:

  GMC

  Summary

  THIS PRELIMINARY INFORMATION COMMUNICATION FOR THE DEALER TO PLEASE COMMUNICATE TO THE CUSTOMER THIS CONDITION IS A NORMAL OPERATING CHARACTERISTIC OF THEIR VEHICLE. CUSTOMER'S RADIO TIMESHIFT AUDIO PLAYBACK IS CHOPPY, DISTORTED, SKIPPING, OR GARBLED.

  Associated Products (21)

  2015 Buick LaCrosse2015 Buick Regal2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Impala2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Canyon2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Chevrolet Silverado+ 1 more
  Associated Documents

  • DownloadMC-10078603-0001.pdf↗
• April 1, 2016•Document ID: 10083580

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  PIC6188

  Date Added:

  October 26, 2016

  Manufacturer:

  CHEVROLET

  Summary

  THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE DEALER NOT TO REPLACE THE RADIO INTEGRATED CENTER STACK FOR THE CONDITION OF THE VOLUME OR TUNE KNOB BROKEN OR WILL NOT STAY ATTACHED. THE DEALER IS TO CONTACT THE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR THE REPLACEMENT KNOB.

  Associated Products (4)

  2017 Chevrolet Impala2016 Chevrolet Impala2015 Chevrolet Impala2014 Chevrolet Impala
  Associated Documents

  • DownloadMC-10083580-0001.pdf↗
• April 1, 2016•Document ID: 10083579

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  PIC6187A

  Date Added:

  October 26, 2016

  Manufacturer:

  CADILLAC

  Summary

  THIS PRELIMINARY INFORMATION COMMUNICATION IS TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN AND OBTAIN A CASE NUMBER. THE CUSTOMER IS UNABLE TO SELECT RADIO PRESETS FROM THE USB OR SD CARD AS THEY ARE GREYED OUT.

  Associated Products (66)

  2016 Buick LaCrosse2016 Buick Regal2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XT52016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Corvette2016 Chevrolet Impala2016 Chevrolet Malibu2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 Chevrolet Volt2016 GMC Sierra+ 46 more
  Associated Documents

  • DownloadMC-10083579-0001.pdf↗
• April 1, 2016•Document ID: 10083575

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIC6186A

  Date Added:

  October 26, 2016

  Manufacturer:

  CADILLAC

  Summary

  THIS PRELIMINARY INFORMATION COMMUNICATION IS TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN AND OBTAIN A CASE NUMBER. CUSTOMERS MAY COMMENT THAT THEY WILL HAVE THE RADIO SHUT OFF, AND WHEN RESTARTING THE VEHICLE THE RADIO WILL TURN ON UNWANTED.

  Associated Products (21)

  2016 Buick LaCrosse2016 Buick Regal2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac XT52016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Colorado2016 Chevrolet Corvette2016 Chevrolet Impala2016 Chevrolet Malibu2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 Chevrolet Volt2016 GMC Canyon2016 GMC Sierra+ 1 more
  Associated Documents

  • DownloadMC-10083575-0001.pdf↗
• April 1, 2016•Document ID: 10078590

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  PIC-6186-A

  Date Added:

  August 11, 2016

  Manufacturer:

  CADILLAC

  Summary

  THIS PRELIMINARY INFORMATION COMMUNICATION IS TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN AND OBTAIN A CASE NUMBER. CUSTOMERS MAY COMMENT THAT THEY WILL HAVE THE RADIO SHUT OFF, AND WHEN RESTARTING THE VEHICLE THE RADIO WILL TURN ON UNWANTED.

  Associated Products (23)

  2016 Buick LaCrosse2016 Buick Regal2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac XT52016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Colorado2016 Chevrolet Corvette2016 Chevrolet Impala2016 Chevrolet Malibu2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 Chevrolet Volt2016 GMC Canyon+ 3 more
  Associated Documents

  • DownloadMC-10078590-0001.pdf↗
• April 1, 2016•Document ID: 10078588

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT

  Mfr Comm. #:

  PIC-6187-A

  Date Added:

  August 10, 2016

  Manufacturer:

  GMC

  Summary

  THIS PRELIMINARY INFORMATION COMMUNICATION IS TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN AND OBTAIN A CASE NUMBER. THE CUSTOMER IS UNABLE TO SELECT RADIO PRESETS FROM THE USB OR SD CARD AS THEY ARE GREYED OUT.

  Associated Products (60)

  2016 Buick LaCrosse2016 Buick Regal2016 Cadillac ATS2016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Corvette2016 Chevrolet Impala2016 Chevrolet Malibu2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 Chevrolet Volt2016 GMC Sierra2016 GMC Yukon2016 GMC Yukon XL+ 40 more
  Associated Documents

  • DownloadMC-10078588-0001.pdf↗
• April 1, 2016•Document ID: 10078587

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  PIC-6188

  Date Added:

  August 10, 2016

  Manufacturer:

  CHEVROLET

  Summary

  THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE DEALER NOT TO REPLACE THE RADIO INTEGRATED CENTER STACK FOR THE CONDITION OF THE VOLUME OR TUNE KNOB BROKEN OR WILL NOT STAY ATTACHED. THE DEALER IS TO CONTACT THE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR THE REPLACEMENT KNOB.

  Associated Products (4)

  2017 Chevrolet Impala2016 Chevrolet Impala2015 Chevrolet Impala2014 Chevrolet Impala
  Associated Documents

  • DownloadMC-10078587-0001.pdf↗
• April 1, 2016•Document ID: 10078434

  Service Bulletin/Repair Instructions
  POWER TRAIN:MANUAL TRANSMISSION

  Mfr Comm. #:

  SB-03-07-29-004K

  Date Added:

  August 6, 2016

  Manufacturer:

  CHEVROLET

  Summary

  THIS INFORMATIONAL BULLETIN PROVIDE INFORMATION ON THE OPERATING CHARACTERISTICS OF A MANUAL TRANSMISSION.

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  2017 Buick Envision2017 Buick Verano2017 Cadillac CT62017 Cadillac CTS2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Impala2017 Chevrolet Silverado2017 Chevrolet Volt2017 GMC Acadia2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS+ 495 more
  Associated Documents

  • DownloadMC-10078434-0001.pdf↗
• April 1, 2016•Document ID: 10078430

  Service Bulletin/Repair Instructions
  STEERING:ELECTRIC POWER ASSIST SYSTEM

  Mfr Comm. #:

  SB-16-NA-109

  Date Added:

  August 6, 2016

  Manufacturer:

  GMC

  Summary

  "THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE STEERING GEAR FOR A NORMAL CONDITION OF GREASE OR SEALANT ON EXTERIOR CASE OF GEAR DUE TO THE MANUFACTURING PROCESS."

  Associated Products (306)

  2017 Buick Envision2017 Buick Verano2017 Cadillac XT52017 Chevrolet Silverado2017 Chevrolet Volt2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CTS2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice+ 286 more
  Associated Documents

  • DownloadMC-10078430-0001.pdf↗
• April 1, 2016•Document ID: 10078424

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

  Mfr Comm. #:

  SB-06-06-05-001G

  Date Added:

  August 5, 2016

  Manufacturer:

  CHEVROLET

  Summary

  THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON CHANGES IN EXHAUST TONE FOR ACTIVE FUEL MANAGEMENT ENGINES WHEN IN THREE OR FOUR CYLINDER MODE.

  Associated Products (88)

  2016 Chevrolet Camaro2016 Chevrolet Impala2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2016 GMC Yukon XL2015 Chevrolet Camaro2015 Chevrolet Impala2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Chevrolet Camaro2014 Chevrolet Impala2014 Chevrolet Silverado2014 Chevrolet Suburban+ 68 more
  Associated Documents

  • DownloadMC-10078424-0001.pdf↗
• April 1, 2016•Document ID: 10078420

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SB-16-NA-107

  Date Added:

  August 5, 2016

  Manufacturer:

  CHEVROLET

  Summary

  THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE RADIO TO CORRECT A CUSTOMER CONCERN OF RADIO INOPERATIVE, BLUE SCREEN, AM CLIPPING NOISE, HD ON/OFF STATUS NOT RETAINED IN STATIONS, TIME LAG ON TRANSITIONS, NO AUDIO WITH INTERNAL AMP, PARK ASSIST SYMBOL POSITION WRONG IN REAR VIEW CAMERA.

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  Associated Documents

  • DownloadMC-10078420-0001.pdf↗
• March 31, 2016•Document ID: 10113974

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIT5344E

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication advises the technician how to diagnose vehicles with the CD player inoperative. If this concern is encountered, cycle the CD player fuse and re-evaluate the concern. If the concern is no longer present, replace the CD player. When the CD player is still found to be inoperative after cycling the fuse follow Service Information diagnostics.

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  2015 Buick LaCrosse2015 Buick Regal2015 Cadillac ATS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Impala2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Buick LaCrosse2014 Buick Regal2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac ELR+ 8 more
  Associated Documents

  • DownloadMC-10113974-0001.pdf↗
• March 31, 2016•Document ID: 10113973

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIT5236G

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics Communication Interface Control Module replaced. If the status of customer satisfaction program 15086 is found completed contact General Motors Technical Assistance Center OnStar group for further assistance.

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  Associated Documents

  • DownloadMC-10113973-0001.pdf↗
• March 31, 2016•Document ID: 10113970

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  PIP5331B

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician that some vehicles may have rattle, tick, or knock type noise. If there are any drivability concerns they should be addressed prior to the following diagnostic progression. Technician will take a sound file or video with sound of the noise prior to dis-assembly. Technician may find this noise hard to isolate to one area in the engine. There are four different steps to take to diagnosis the concern. Technician will perform injector diagnosis to ensure there are no leaking injectors causing a noise due to excessive fuel in any one cylinder. Replace any out of specification injectors the reevaluate for the noise. Technician will remove the intake manifold and visually inspect for excessive carbon on the intake valve stems and top of the valve causing noise. If carbon is present then follow the latest version of PIP5029 to clean the valves or replace heads as needed. Technician will remove the cam cover of the affected bank (both if needed) to inspect for soft or spongy stationary hydraulic lash adjusters. Push down on the rocker end at the stationary hydraulic lash adjusters to test for soft or spongy. If soft or spongy stationary hydraulic lash adjusters are found, carefully remove the affected head and inspect the oil passage below the head gasket for debris. If debris is found, inspect the camshaft caps for wear or discoloration due to lack of oil. During inspection if wear or discoloration is found then replace the cylinder head assembly with camshafts. If there is no wear or discoloration, clean the oil passages and replace the head gasket. Technician will use chassis ears or a stethoscope; listen to the right and left side of the engine. Once the noise is isolated or if unable to isolate, remove the piston and rod assemblies from the affected bank(s) to inspect for either; a loose rod bushing in the rod, or a loose wrist pin in the bushing. If this is found, replacing the piston an

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  Associated Documents

  • DownloadMC-10113970-0001.pdf↗
• March 30, 2016•Document ID: 10113966

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY

  Mfr Comm. #:

  PIP4992C

  Date Added:

  August 15, 2017

  Manufacturer:

  BUICK

  Summary

  This Preliminary Information communication provides information to the technician some vehicles may have a drive motor generator, battery control module and cooling fan may become inoperative due to low system voltage. There may have been a charging system message, battery warning lamp or service hybrid system message displayed and may have Diagnostic Trouble Code P0C32 and or P0A7E. If the voltage level drops to a predetermined level approximately 9 direct current volts use Global Diagnostic System 2 to command the battery pack cooling fan motor on to make sure it operates. If the fan does not operate it will need to be replaced. Technician may need to run the vehicle through several drive cycles to ensure that there is not another root cause for the low voltage condition. Technician will need to reprogram the generator control module.

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  Associated Documents

  • DownloadMC-10113966-0001.pdf↗