Chevrolet HHR Complaints (2007)

726 consumer complaints on file.

#10692553March 6, 2015
STEERING
WE PUT THE CAR INTO PARK. DASH NOTIFICATION FOR POWER STEERING. RESTARTED VEHICLE. POWER STEERING BRIEFLY RETURNED. POWER STEERING DASH NOTIFICATION APPEARED AGAIN. RESTARTED & DROVE TO DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692292March 5, 2015
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TURNING SIGNAL WARNING INDICATOR DID NOT WORK PROPERLY WHEN MAKING A TURN. THE CONTACT HAD TO MANUALLY TURN OFF THE WARNING SIGNAL INSTEAD OF IT TURNING OFF AUTOMATICALLY ONCE THE TURN WAS COMPLETED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689704February 20, 2015
STRUCTURE
WHEN THE PASSENGER ATTEMPTED TO EXIT THE VEHICLE THE INTERIOR DOOR HANDLE BROKE LEAVING THE DOOR INOPERABLE FROM THE INSIDE. RISK OF BEING TRAPPED IN THE CAR IN THE EVENT OF AN EMERGENCY. I WILL BE CONTACTING GM TO REPORT ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683846February 17, 2015
ELECTRICAL SYSTEM
THE HEADLIGHTS TURNED OFF WHILE DRIVING THE VEHICLE. THE RUNNING DAYLIGHTS AND HIGH-BEAMS ARE STILL OPERABLE BUT THE LOW-BEAM LIGHTS ARE INOPERABLE. REPLACING THE BULBS DID NOT REMEDY THE PROBLEM. I AM TOLD THIS HAS OCCURRED IN OTHER CHEVROLET MODELS BUT THE HHR IS STILL NOT INCLUDED IN THE RECENT RECALL. AT THE SAME TIME OF THIS INCIDENT THE RADIO AND SPEAKERS BECAME INOPERABLE AS WELL LEADING ME TO BELIEVE THIS COULD BE AN ELECTRICAL ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682765February 11, 2015
STEERING
CRUISE CONTROL SET AT 70 ON HIGHWAY, DRY PAVEMENT, DAYLIGHT HOURS AND NO PRECIPITATION OCCURRING. VEHICLE SUDDENLY STARTED DRIFTING TO THE LEFT AND AS I WENT TO CORRECT IT, MY STEERING WHEEL DID NOT RESPOND AS IT SHOULD HAVE AND MY CAR CONTINUED TO GO OFF THE LEFT SIDE OF THE ROAD HITTING THE GUARD RAIL SEVERAL TIMES. ALL THIS HAPPENED INSTANTANEOUSLY AT HIGH SPEED. SIX DAYS LATER I RECEIVED THE BULK MAIL FORM LETTER FROM GM DATED JANUARY 2015 INFORMING ME THAT MY VEHICLE "MAY EXPERIENCE A SUDDEN LOSS OF POWER STEERING THAT COULD OCCUR AT ANY TIME WHILE DRIVING". I CAN ONLY SPECULATE THAT SUCH PRIOR KNOWLEDGE MIGHT HAVE EQUIPPED ME TO HANDLE THE SITUATION WITH ANY SORT OF READINESS, WHICH GM IS ASSUMING IT WOULD DO BY THIS LETTER. THEY NEED TO DO MORE! I AM POSTING HERE BECAUSE GM CUSTOMER SERVICE REP NEVER ASKED ME WHAT HAPPENED AND WHEN I ATTEMPTED TO TELL HER, SHE DID NOT ACCURATELY UNDERSTAND WHAT I WAS SAYING AND DID NOT ACCURATELY OR COMPLETELY TAKE MY STATEMENT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10679910January 30, 2015
ELECTRICAL SYSTEM
I REPLACE THE IGNITION SWITCH ON A PRIVATE MECHANIC. I WOULD LIKE TO SENT THE RECEIPT SO I CAN GET REIMBURSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679681January 29, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE CONTACT NOTICED THAT THERE WAS WATER ON THE FLOORBOARD OF THE VEHICLE. THE CONTACT ALSO NOTICED THAT THE BLOWER MOTOR FAILED TO FUNCTION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661709January 29, 2015
ELECTRICAL SYSTEM, STEERING, POWER TRAIN
2007 CHEVROLET HHR. UNABLE TO REMOVE KEY FROM IGNITION. HAD TO GET CAR TOWED. *TA THE SHIFTER AND POWER STEERING FUSE WAS REPLACED. THE CONSUMER IS SEEKING REIMBURSEMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678296January 22, 2015
STEERING
DING SIGNAL, THEN POWER STEERING LIT UP AND MANUAL STEERING TOOK OVER *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676706January 20, 2015
STEERING
ON 07/14/2014 WE LOST POWER STEERING ASSIST WHILE ROUNDING A CURVE. THE FOLLOWING MORNING VEHICLE WAS TAKEN TO LOCAL CHEVROLET DEALERSHIP WHERE DIAGNOSTIC SCAN REVEALED POWER STEERING MOTOR HAD FAILED & REQUIRED REPLACEMENT. UPON COMPLETION OF REPAIRS, WE REQUESTED A GOODWILL POLICY SETTLEMENT FOR THE $322.46 COST OF REPAIRS BASED ON A 03/2014 GM NEWSLETTER ARTICLE ACKNOWLEDGING FAILURE AND SUBSEQUENT RECALLS ON "SOME 2006-2010 HHRS". THE REQUEST WAS IMMEDIATELY AND UNILATERALLY DENIED BY THE CHEVROLET DISTRICT SERVICE MANAGER WITHOUT REASON. WE THEN WROTE TO [XXX]. , VP OF GM GLOBAL VEHICLE SAFETY, IN SEPTEMBER REQUESTING CLAIM BE RECONSIDERED & REIMBURSEMENT GRANTED. WE WERE CONTACTED SHORTLY THEREAFTER BY A GENTLEMAN FROM [XXX]. OFFICE STATING REIMBURSEMENT WOULD ONCE AGAIN BE DENIED BUT THAT RECALL MAY BE EXPANDED IN "A COUPLE OF MONTHS" TO INCLUDE OUR VEHICLE & THAT WE WOULD THEN QUALIFY FOR REIMBURSEMENT OF REPAIRS. WE FEEL A REASONABLE AMOUNT OF TIME HAS PASSED TO JUSTIFY FILING THIS COMPLAINT WITH NHTSA. SUBSTANTIATING DOCUMENTATION AVAILABLE UPON REQUEST. REFER ORIGINAL GM CASE FILE #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671603January 10, 2015
STEERING
WHILE CHANGING LANES POWER STEERING FAILED. SHUT OFF CAR. RESTARTED AND POWER STEERING WAS WORKING. POWER STEERING AGAIN FAILED ON 01/10/2015. GM HAS A RECALL ON THE 2009 AND 2010 HHR FOR THIS PROBLEM BUT DOES NOT INCLUDE THE 2007. HOWEVER PARAGRAPH FIVE OF THE GM NEWS RELEASE, DATED 2014-03-31 STATES THAT 309,160 NON-TURBOCHARGED HHRS FROM THE 2006-2008 THAT ARE NOT SUBJECT TO THE RECALL WILL BE GIVEN LIFETIME WARRANTIES FOR REPLACEMENT OF THE ELECTRONIC POWER STEERING MOTOR. THE SERVICE REP. AT THE LOCAL CHEVROLET DEALER PULLED UP MY VIN NUMBER AND SAID THE UNIT HAD BEEN REPLACED AT SOME EARLIER DATE AND REPLACEMENT AT THIS TIME IS NOT COVERED. THIS IS A VERY SERIOUS PROBLEM WITH THE HHR AND ALL MODELS MUST BE INCLUDED IN THE RECALL. I EXPECT MY HHR TO STEER AND STOP. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668453December 27, 2014
STEERING, SERVICE BRAKES
THIS HAPPENED WHEN I FIRST BOUGHT THE CAR, WE COULD NOT GET THE KEY OUT OF IGNITION AND IT WOULD NOT STAY PARK. SO I CALLED DEALER AND GOT NOWHERE, I EVEN MADE A COMPLAINT ON HERE I BELIEVE STATING SOMEONE IS GOING TO GET HURT. STILL TO THIS DAY I CAN PUT THE CAR IN AND OUT OF GEAR WITHOUT HAVING TO APPLY THE BRAKE!!! GM HAS KNOWN ABOUT THIS FOR A LONG TIME AND THERE SHOULD BE A RECALL. MY CAR DIDN'T HAVE A WARRANTY WHEN I PURCHASED IT SO THEY ARE NO HELP. SO I WAS ABLE TO TAKE THE SHIFTER CONSOLE APART AND SEE WHAT WAS HAPPENING, I GOT MY KEY OUT AND PUT IT TOGETHER AND IT DID IT AGAIN AND AGAIN AND AGAIN. WE HAVE JUST LEARNED HOW TO MANIPULATE THE CAR SO WE CAN DRIVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668011December 23, 2014
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT AN ELECTRICAL COMPONENT ATTACHED TO THE POWER STEERING MOTOR NEEDED TO BE REPLACED. NO FURTHER INFORMATION WAS AVAILABLE ON THE SPECIFICS OF THE DIAGNOSTIC TESTING OR IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667332December 19, 2014
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THERE WAS WATER ENTERING THE VEHICLE THROUGH THE FRONT WINDSHIELD. THE CONTACT MENTIONED THAT THE FAILURE WORSENED OVER TIME. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE FRONT WINDSHIELD SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664591December 16, 2014
STEERING
DRIVING AS NORMAL WHEN THE POWER STEERING SUDDENLY FAILED AND THE WARNING LIGHT AND CHIME SOUNDED THAT FACT. AFTER TURNING THE ENGINE OFF, THE POWER STEERING AGAIN WORKED. THE SAME EVENT HAPPENED LATER IN THE DAY. THIS IS A VERY DANGEROUS FAILURE AND AFTER RESEARCH, NUMEROUS 2007 HHR'S ARE EXPERIENCING THIS AS A COMMON FAILURE. APPARENTLY IT IS A SHORT IN THE ELECTRIC POWER STEERING UNIT MOUNTED ON THE STEERING COLUMN. CHEVY ABSOLUTELY NEEDS TO RECALL BEFORE A SERIOUS CRASH OCCURS IF ONE OR MORE HASN'T ALREADY OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664068December 13, 2014
SERVICE BRAKES, STEERING
APPLIED BRAKES AT VARIOUS SPEEDS AND THE BRAKES PULSATED AND STEERING WOBBLES. REPLACED THE BRAKE PADS AND TURNED THE ROTORS AND ABOUT A MONTH LATER THAT SAME THING HAPPENS. THIS HAS BEEN GOING ON SINCE 2011 AND IS STILL THE SAME PROBLEM TODAY EVEN AFTER PUTTING ON NEW ROTORS AND BRAKE PADS..I ONLY HAVE ABOUT 38,000 MILES ON THE CAR NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663382December 10, 2014
SUSPENSION
THE CAR SINCE SEPTEMBER 2014 HAS BEEN RATTLING AND SHAKING, AND CLUNKING CONTINUALLY. IT FEELS AS IF THE WHEEL IS GOING TO FALL OFF. I'VE READ NUMEROUS OTHER COMPLAINTS FROM THIS SAME VEHICLE AND THE COBALT WITH HAS THE SAME SUSPENSION. UNFORTUNATELY I CAN'T AFFORD TO PAY FOR THESE REPAIRS. IT SOUNDS LIKE THIS SHOULD BE RECALLED. ALSO TO NOTE, OTHER COMPLAINERS HAVE STATED THAT AFTER THEY HAVE PAID TO HAVE THE REPAIRS, THE SAME ISSUE ARISE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662511December 6, 2014
STEERING
THE POWER STEERING IN MY 2007 HHR HAS WENT OUT THKS IT'S THE SECOND TIME! THE FIRST TIME WAS WHEN THE RECALL FUR HHR 2009 & 10 CAME OUT. I WAS TOLD THEN THEY COULD FIX THE WIRING AND I WOULD HAVE TO PAY! NOW THE WHOLE THING HAS TO BE REPLACED AND I BELIEVE THIS IS SOMETHING THAT SHOULD BE DONE BY GM NOT MYSELF! I KNOW GM HAS LOTS GOING ON RIGHT NOW WITH ALL THE PART ISSUES AND I'M NOT TRYING TO CAUSE ANYMORE DRAMA, BUT I FEEL RIGHT IS RIGHT AND I SHOULD NOT HAVE TO PAY 1179.25 FOR SOMETHING THAT I CAN'T CONTROL! I'M JUST ASKING FOR HELP TO TAKE CAR OFF MY CAR AND TO CHECK ON THE SAFETY FOR ALL OTHER HHR 2007 CUSTOMER! THANK U FOR READING THIS AND HAVE A BLESSED AND WONDERFUL DAY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661345November 30, 2014
STEERING
I WAS DRIVING DOWN THE STREET AND THE POWER STEERING STOPPED WORKING. I WAS IN A CONSTRUCTION ZONE AND THERE WAS NO SHOULDER. I HAD TO DRIVE A FEW MILES WITH NO POWER STEERING IN ORDER TO SAFELY PULL OVER. I SHUT THE CAR OF AND BACK ON AND IT STARTED WORKING AGAIN. THIS HAS HAPPENED 3 TIMES NOW. I COULD HAVE CRASHED AND HURT SOMEONE. I SEE THERE WERE RECALLS ON THE SAME PART BUT FOR DIFFERENT YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661254November 29, 2014
STRUCTURE:BODY, AIR BAGS, SEAT BELTS
THE FRONT DOOR HANDLE BROKE ON THE PASSENGER SIDE OF MY CAR IN 2013 WE HAD TAKEN THE CAR TO THE DEALERSHIP TO INQUIRE ABOUT THIS, SINCE THIS IS A SAFETY ISSUE NOT BEING ABLE TO GET OUT OF YOUR CAR IF SOMETHING DANGEROUS WAS TO HAPPEN. AT THAT TIME THE DEALERSHIP TOLD MY HUSBAND I THAT THERE WAS NOTHING THEY COULD DO ABOUT IT. THEN AGAIN IN 2014 THE DRIVER SIDE DOOR HAD BROKEN ALSO. SO NOW I HAVE TWO BROKEN DOORS ON MY CAR THAT YOU CAN ONLY GET OUT OF, IF SOMEONE LETS ME OUT OF THE CAR OR I ROLL THE WINDOW DOWN. I FEEL THIS IS A MAJOR SAFETY ISSUE. IF I WERE TO GET INTO A SERIOUS ACCIDENT WERE I WAS UNABLE TO ROLL MY WINDOW DOWN AND DID NOT HAVE SOMEONE RIDING IN THE BACK SEAT (SAY CAR CAUGHT ON FIRE) THEN THIS COULD LEAD TO MAJOR PROBLEMS IF NOT DEATH. ALSO WHEN MY HUSBAND HAD AN ACCIDENT NEITHER AIRBAG DEPLOYED. AND BACKSEAT PASSENGER SIDE SEATBELT WOULD NOT RELEASE AND WE HAD TO CUT MY GRANDDAUGHTER OUT OF SEATBELT. SO NOW I AM DRIVING A CAR THAT AIRBAGS DID NOT DEPLOY IN, BACK SEATBELT HAD TO BE CUT AND MY FRONT TWO DOORS YOU CANNOT GET OUT OF IF UNABLE TO ROLL WINDOW DOWN. MAJOR SAFETY ISSUES. WE HAD AROUND 98,000. MILES WHEN ISSUES STARTED WITH THE DOORS. WHICH I BELIEVE THE MILES SHOULD HAVE NOTHING TO DO WITH A SAFETY ISSUE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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