Chevrolet Express Complaints (2004)

57 consumer complaints on file.

#10243339September 24, 2008
VISIBILITY
THE WINDSHIELD WIPERS WILL NOT TURN OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212854December 26, 2007
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
TL*THE CONTACT OWNS A 2004 CHEVROLET EXPRESS 1500. THE VEHICLE CAUGHT FIRE INSIDE THE FUSE BOX AFTER BEING PARKED FOR FOUR DAYS. THE FIRE CAUSED DAMAGE TO THE FUSE BOX. AS OF DECEMBER 26, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 166,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10210496November 20, 2007
STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT
2004 CHEVY EXPRESS WITH BROKEN STEERING IDLER. CONSUMER IS PLEASED BECAUSE THE DEALER FIXED THE PROBLEM. *KB **NAR**
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205561October 13, 2007
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
FAULTY HINGE PINS ON SIDE DOORS OF 2004 CHEVY 3500 EXPRESS VAN CAUSE SEVERE BINDING OF HINGES. THIS COULD CAUSE EXIT DIFFICULTY FOR CHILD OR ELDERLY TRYING TO EXIT IN CASE OF ACCIDENT OR EMERGENCY. IT IS A PROBLEM WITH MULTIPLE YEARS AND PINS HAVE BEEN REDESIGNED. CHEVY WILL ONLY REPAIR AT CUSTOMERS EXPENSE. THIS IS NOT FROM DAMAGE OR NEGLECT. I HAVE TRIED TO LUBRICATE WITH NO SUCCESS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201318August 31, 2007
STEERING
TL*THE CONTACT OWNS A 2004 CHEVROLET EXPRESS 3500. WHILE DRIVING 5-10 MPH, THE CONTACT HEARD A CLUNKING NOISE AND THE STEERING BECAME DIFFICULT. THE DEALER STATED THAT THE STEERING IDLER ARM WAS CRACKED. THE MANUFACTURER DENIED THE REPAIR AS PART OF RECALL NUMBER 07103 BECAUSE THE CRACK ON THE IDLER ARM WAS NOT LOCATED IN THE CORRECT SPOT. THE FAILURE MILEAGE WAS 39,000 AND CURRENT MILEAGE WAS 46,000. UPDATED 10/09/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171403October 20, 2006
SEAT BELTS
DT*: THE CONTACT STATED THE SEAT BELT BUCKLE DID NOT RELEASE THE SEAT BELT PROPERLY. INTERMITTENTLY, THE SEAT BELT BECAME STUCK IN THE BUCKLE. THE NOTICE FOR NHTSA RECALL #05V558000, PERTAINING TO THE SEAT BELTS, WAS RECEIVED. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER DENIED A FREE REMEDY DUE TO THE PROBLEM ONLY BEING INTERMITTENT. THE MANUFACTURER WAS NOTIFIED, WHO STATED THE BUCKLE ASSEMBLY WOULD ONLY BE REPLACED IF THE PROBLEM COULD BE REPLICATED AT THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164314August 3, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONTACT STATED WHILE DRIVING ON THE HIGHWAY AT VARIOUS SPEEDS FOR AN EXTENDED PERIOD OF TIME WITH BRAKES DEPRESSED, THE STEERING WHEEL VIOLENTLY SHOOK. THE VEHICLE WAS INSPECTED BY A DEALER WHO TURNED THE BRAKE ROTORS. AFTERWARDS, THE PROBLEM PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO AS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164761July 31, 2006
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
2004 CHEVROLET EXPRESS G-VAN ENGINE OVERHEATED CAUSING SMOKE TO COME FROM DRIVER CABINET AND ENGINE SHUT OFF. *KB THE CONSUMER EXPERIENCED THE PROBLEM ON 4 SEPARATE OCCASIONS. THE BRAKE MASTER CYLINDER WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161551June 16, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
CONSUMER COMPLAINT CONCERNING THE POOR QUALITY OF GM AND GMAC PRODUCTS. *TS THE CONSUMER RECEIVED A RECALL NOTICE REGARDING THE FRONT BUCKLE ASSEMBLY ON HIS SEAT BELT. THE CONSUMER HAD ALREADY BEEN EXPERIENCING PROBLEMS PRIOR TO THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160002June 16, 2006
VISIBILITY:WINDSHIELD
WINDSHIELD IS FULL OF WHAT LOOKS LIKE SCRATCHES, BUT IT MUST BE IN LAMINATION (?), BECAUSE YOU CAN'T FEEL THEM ON EITHER THE INTERIOR OR EXTERIOR OF THE GLASS. GRADUALLY GETTING WORSE, CAUSING ANNOYING VISION THROUGH THE WINDSHIELD. NO REAL INCIDENT DATE, JUST GRADUALLY GETTING WORSE, SPREADING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159219June 7, 2006
EQUIPMENT
DT*: THE CONTACT STATED THE ELECTRICAL MODULE THAT CONTROLS THE AUDIO WARNING SYSTEM IS LOCATED IN THE ORIGINAL RADIO. THE CONTACT SWITCHED THE RADIO AND LOST ALL OF THE AUDIO WARNING SYSTEMS. THE DEALER AND MANUFACTURER WAS ALERTED AND DETERMINED THE MODULE WAS IN THE ORIGINAL RADIO AND IT SHOULD BE PUT BACK IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154305March 31, 2006
AIR BAGS
AIR BAGS FAILED ON CRASH. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10147553December 30, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DURING A SUDDEN STOP CHEVY 2500 EXPRESS ABS BRAKES PULLED TO THE RIGHT OR LEFT. *TS THE CONSUMER STATED THE PROBLEM USUALLY OCCURRED DURING A PANIC STOP. THE CONSUMER STATED HE HAD THREE SEPARATE ACCIDENTS BECAUSE OF THE DEFECTIVE BRAKES. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10129686July 22, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
OUR 2004 CHEVY EXPRESS VAN STALLED SERVERAL(12) TIMES WITHIN A 14 MILE DISTANCE ON THE INTERSTATE IN DENVER, CO. THE WIFE WAS ABLE TO GET IT HOME, AND WE CONTACTED THE LOCAL CHEVY DEALER (STEVENSON CHEVY, GOLDEN CO.) THE SERVICE ADVISOR ADVISED US THAT CHEVY IS HAVING A PROBLEM WITH FUEL PUMPS OVERHEATING AND IS WORKING THE PROBLEM. NO RECALL HAS BEEN ISSUED FOR THE FUEL PUMP PROBLEM FROM CHEVY. YES, THE FUEL PUMP WAS REPLACE AT SEVENSON CHEVY IN GOLDEN, CO ON 21 JULY. THIS IS OUR SECOND OCCURANCE OF A FUEL PUMP FAILURE IN A NEW CHEVY VEHICLE. OUR FIRST OCCURANCE WAS IN OUR NEW 2001 TAHOE, WHERE IT STRANDED US IN THE MIDDLE OF KANSAS, WHEN THE FUEL PUMP FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128655July 13, 2005
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
DT: THE VEHICLE IS A 2004 CHEVROLET EXPRESS 2500 VAN. ON 7-11-05 THE VEHICLE WAS MAKING INTERMITTENT KNOCKING NOISES. THE VEHICLE WAS STILL ABLE TO GO AT THIS POINT. THIS HAD BEEN GOING ON FOR A COUPLE OF DAYS. THE PROBLEM HAD BECAME WORSE, SO THE CONSUMER TOOK THE VEHICLE TO MIDAS. THE MECHANIC TOLD THE CONSUMER THAT THE FLY WHEEL HAD FAILED. THE CONSUMER HAD TO REPLACE THE WATER PUMP, BATTERY AND THE ALTERNATOR . *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127644July 6, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THREE TIMES OUR VEHICLE ENGINE HAS ABRUPTLY STOPPED RUNNING IN CROWDED INTERSTATE TRAFFIC, ENDANGERING THE LIVES OF US AND OCCUPANTS OF ADJACENT VEHICLES. THE FIRST WAS AUGUST 7, 2004 ON INTERSTATE 40 NEAR KINGMAN AZ. OUR FIRST THOUGHT WAS THAT WE RAN OUT OF GAS, BUT THE GAUGE REGISTERED !/4 FULL AND WHEN WE ADDED GAS IT TOOK ONLY 22.8 GALLONS (31 GALLON TANK). THE SECOND WAS MAY 23, 2005 ON INTERSTATE 25 PASSING THROUGH COLORADO SPRINGS CO. THE GAS TANK WAS 3/4 FULL. FORTUNATELY, WE WERE ABLE TO COAST INTO THE RIGHT LANE AND OFF TO THE RIGHT SHOULDER WITHOUT CAUSING AN ACCIDENT. WE WERE TOWED TO TEAM CHEVROLET SERVICE DEPARTMENT (719-380-6020) IN COLORADO SPRINGS WHO FOUND "LEAN CODE", SUSPECTED FUEL PUMP PROBLEM, BUT VEHICLE SEEMED OK IN 2 ROAD TEST DRIVES. ON RETURN HOME TO ALBUQUERQUE, GALLES CHEVROLET SERVICE DEPARTMENT (505-766-6800) FOUND CODES P0174, P0171 AND P0300. THEY REPLACED FUEL PUMP MODULE (PART NUMBER 89060662, *MODULE 3.107) AT MILEAGE 8,826 (JUNE 9-16, 2005). THE THIRD TIME WAS ON JULY 1, 2005 ON INTERSTATE 40 APPROACHING WILLIAMS AZ IN THE MIDDLE OF HEAVY TRUCK TRAFFIC TRAVELING AT INTERSTATE SPEED LIMIT (75 MPH). WE WERE IN THE LEFT LANE ADJACENT TO GUARDRAIL WITH NO LEFT HIGHWAY SHOULDER AND WE NARROWLY ESCAPED CAUSING A MULTI-VEHICLE CRASH. THIS TIME WE WERE TOWED TO TYRRELL-MARXEN CHEVROLET SERVICE DEPARTMENT (928-774-5268) IN FLAGSTAFF AZ. THEY FOUND "CODES P0171 AND P0174 TRACED TO FAULTY FUEL MODULE". THEY REPLACED FUEL MODULE (PART NUMBER 88965421 MODULE KI 3.107) AT MILEAGE 10875 (JULY 2, 2005). WE LIKE OUR ROADTREK 170 POPULAR (CLASS B CONVERSION VAN), BUT AFTER THESE THREE (3) SERIOUS AUTOMOTIVE SYSTEM FAILURES (PLUS WIPER MOTOR FAILURE) WE HAVE SERIOUS CONCERNS ABOUT SAFETY OF US & OTHERS WHEN THESE THINGS OCCUR UNEXPECTEDLY IN HEAVY, HIGH-SPEED INTERSTATE TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127002June 29, 2005
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
LEFT FRONT WHEEL DISENGAGED FROM VAN AT 55 MILES PER HOUR ON THE INTERSTATE DUE TO A NUT FALLING OFF OF THE SPINDLE. THIS WAS A VERY DANGEROUS AND COSTLY SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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