Chevrolet Equinox Complaints
9,502 consumer complaints on file.
- #10621320August 11, 2014AIR BAGS, ELECTRICAL SYSTEM, SEATS
THE FRONT PASSENGER SEAT CAUGHT FIRE SOMETIME BETWEEN 3 P.M. ON 8/10/14 AND 8 A.M. ON 8/11/14 WHEN THE VEHICLE WAS UNOCCUPIED, PARKED, AND LOCKED. THE FIRE BURNED A LARGE HOLE IN THE SEAT. CHARRED DEBRIS FROM THE BURNED SEAT WAS FOUND ON THE FRONT PASSENGER SIDE FLOOR MAT. THE VEHICLE WAS TAKEN TO A CHEVROLET DEALER FOR DIAGNOSIS AS SOON AS THE BURNED SEAT WAS DISCOVERED. THE DEALER DIAGNOSED THE PROBLEM AS A "SEAT FIRE CAUSED BY AN INTERNAL HEAT SOURCE" AND OFFERED TO REPLACE THE FRONT PASSENGER SIDE AIR BAG SENSOR AND SEAT CUSHION. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10621054August 9, 2014EXTERIOR LIGHTING
I PURCHASED MY 2008 EQUINOX IN MARCH 2010; THERE WAS SLIGHT MOISTURE BUILDING UP IN BOTH HEADLIGHT ASSEMBLIES; NOW MAJOR MOISTURE. AFTER REPLACING BOTH HEADLIGHTS AND MULTIPLE BULBS, THE ENTIRE LEFT SIDE WENT OUT IN JULY 2014. I TOOK TO A DEALERSHIP AND GM PART WAS REPLACED FOR $350 (HAD WORK DISCOUNT). MY RIGHT SIDE IS BUILDING UP WITH MOISTURE AND WILL EVENTUALLY HAVE TO BE REPLACED ONCE MY HEADLIGHT GOES OUT. THIS IS A KNOWN GM ISSUE; HOWEVER, GM DOES NOT SEEM TO WANT TO ACCEPT RESPONSIBILITY FOR A POORLY MANUFACTURED HEADLIGHT ASSEMBLY IN THE EQUINOX. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10621092August 9, 2014WHEELS, STEERING, SERVICE BRAKES
I BOUGHT MY CAR FROM A GM DEALERSHIP IN HANFORD, CA AFTER JUST I TOOK MY USED 2006 EQUINOX HOME AND WENT OUT THE START IT THAT NIGHT IT WOULD NOT START KEY KEPT GETTING STUCK, ALSO A VERY ROUGH IDLE, IGNITION SWITCH ISSUE I WOULD HAVE TO FIGHT WITH IT FROM TIME TO TIME DID LEAVE ME STRANDED I CALLED THE DEALERSHIP THEY HAD BE BRING IT IN THE LOOKED AT AND DID NOTHING TOOK IT BACK AGAIN AND THEY CLEANED THE THROTTLE BODY? BUT DID NOT LOOK AT THE IGNITION ISSUE BECAUSE THEY ADVISOR SAID THERE WAS NO DUE BILL FOR IT ALSO 3 MONTHS LATER MY ABS AND TRAC CONTROL LIGHT WAS ON I TOOK IT TO A DIFFERENT SERVICE SHOP IN VISALIA CA AND THEY FOUND THAT I NEEDED A REAR HUB AND SENOR ALSO A ALIGNMENT PAID ALMOST 400.00,AND STILL DID NOT FIX THE ISSUE THEY WERE HELPFUL AND TOLD ME THAT THERE TONS OF ISSUE WITH MY MAKE AND MODEL REGARDING THIS MAKE AND MODEL TO TAKE IT TO THE PLACE I GOT IT TO SEE IF THEY CAN HELP ME, IT WAS HORRIBLE TO DRIVE SPOKE WITH A SALES MANAGER I TOLD THEM ABOUT THE IGNITION ISSUE AND ABS & TRAC CONTROL LIGHT, THEY GOT IT IN THERE SHOP TO CHECK IT OUT AND GAVE ME A RENTAL TO USE TO GET BACK AND FORTH TO WORK, CALLED TO PICK UP THEY HAD A 600. 00 DOLLARS BILL FOR ME!!! AND STILL DID NOT FIX THE IGNITION !!! IT DID IT THE PROBLEM IN FRONT OF THE SALES MANAGER AND HE SAID OH WOW I REFUSE TO PAY THAT AMOUNT I JUST PAID 300.00 HE TOLD ME WHEN ANOTHER MANAGER COMES BACK WE CAN MAKE A DEAL, I FEEL THAT I WAS SOLD A CAR THAT IS UNSAFE FOR ME AND MY FAMILY!! I CAN DRIVE AND GO DOWN A ROUGH ROAD OR MY LEG HIT THE KEYS AND MY KEYS WILL FALL OUT OF THE IGNITION AND THE CAR IS STILL OPERATING !!! AND THEY WILL NOT FIX IT ITS JUST UNBELIEVABLE!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10620819August 8, 2014ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
STABILITY TRACTION CONTROL LIGHT CAME ON WITH OTHER WARNING LIGHTS (CAN'T REMEMBER SPECIFICALLY WHAT THEY SAID) AS I WAS DRIVING 40 MPH. CAR SLOWED DOWN TO ABOUT 20 AND WOULD NOT GO ANY FURTHER. FORTUNATELY I WAS ABLE TO GET IT TO THE DEALERSHIP AND IT WAS REPAIRED. SINCE THEN, I'VE HAD NOTHING BUT TROUBLES. THE WARNING LIGHT FOR THE SAME WILL COME ON PERIODICALLY BUT ONLY AS I START THE CAR .. MAYBE 1X EVERY 3 MONTHS WITHOUT ANY OTHER PROBLEMS. THE ELECTRICAL IN THE CAR IS [XXX]. MY AUTOMATIC DRIVER SIDE WINDOW WILL NOT FUNCTION AT ALL. THE REAR WIPER NO LONGER WORKS. SOUND ON THE DRIVER SIDE NO LONGER WORKS. ELECTRIC DOOR LOCK NO LONGER WORKS ON DRIVER SIDE I HAVE TO MANUALLY LOCK THAT DOOR. I'VE HAD MY CAR BROKEN INTO BECAUSE IT APPEARED UNLOCKED. FORTUNATELY THE ALARM SYSTEM STILL WORKED. EVERY ONCE IN A WHILE THERE IS A STRONG SMELL OF BURNING ELECTRIC. THE SMELL IS OBVIOUS ON THE INSIDE OF THE VEHICLE AS WELL AS UNDER THE HOOD. I'M WORRIED THE CAR WILL CATCH ON FIRE AND MY DOOR LOCKS WILL NOT FUNCTION AND SOMEONE WILL BE KILLED. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10620960August 8, 2014SERVICE BRAKES
THE ABS AND T/C LIGHTS COME ON AFTER DRIVING. IF THE CAR HAS BEEN TURNED OFF, AND YOU TURN THE CAR BACK ON, THE LIGHTS WILL NOT COME ON WHILE DRIVING AROUND OR UNDER 10MPH, BUT THE SYMPTOMS ARE THAT THE BRAKES WILL GRIND AND BE VERY HARD TO PUSH, VERY DANGEROUS WHEN BRAKING BEHIND SOMEBODY WAITING TO PULL OUT OF A DRIVEWAY INTO A BUSY INTERSECTION. AFTER ACCELERATING TO 20MPH OR FASTER, THE BRAKE ISSUE MIGHT GO AWAY, BUT THE ABS/TRACTION CONTROL LIGHTS WILL COME ON. THE PROBLEM IS KNOWN FOR THE 2006 CHEVY EQUINOX TO BE AN ISSUE WITH THE PIGTAIL WIRING HARNESS. I URGE YOU TO REVIEW THE FORUM DOCUMENTING THESE ISSUES AT HTTP://CHEVROLETFORUM.COM/FORUM/EQUINOX-23/2006-CHEVY-EQUINOX-LT-ABS-TRACTION-CONTROL-LIGHT-PROBLEMS-41758/ FOR SUPPORTING EVIDENCE. CHEVROLET IS CHARGING PEOPLE FOR REPAIRS OF UNNECESSARY PARTS IN ORDER TO MAKE MONEY WHILE THEY KNOWINGLY KNOW THE ISSUE DESERVES A RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10619487August 7, 2014AIR BAGS
PASSENGER SIDE AIR BAG INDICATOR MALFUNCTION. WHEN A PASSENGER OCCUPIES THE FRONT SEAT, THE AIR BAG INDICATES IT IS "OFF", WHICH RAISES A SERIOUS SAFETY CONCERN I WILL NOT ALLOW MY DAUGHTER OR WIFE TO OCCUPY THE SEAT UNLESS THE SYSTEM REGISTERS A PASSENGER. EITHER TURNING THE CAR OFF AND RESTARTING OR "BOUNCING" IN THE SEAT SOMETIMES WILL INDICATE THE AIR BAG IS ON; A VERY FRUSTRATING AND UNSAFE CONDITION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10619515August 7, 2014ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE THE VEHICLE WAS BEING SERVICED AT THE DEALER, THE MECHANIC NOTICED THAT FUEL WAS CROSS-CONTAMINATED WITH ENGINE OIL. THE MIXTURE CAUSED THE ENGINE TO RUN CONTINUOUSLY AND ROUGHLY. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 33,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10619538August 7, 2014STEERING, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT AT LOW SPEED OR STOPPED, GROANING OR RUBBING NOISE IS EMITTED FROM FRONT TIRES. CAR IS 1 MONTH OLD, HAS APPROX. 5000 MILES ON IT NOW AND PROBLEM STILL CONTINUES AFTER 2 ATTEMPTS FOR DEALER TO REPAIR IT. DURING FILL UPS, THE GAS PUMP WOULD CLICK/STOP AND FUEL WOULD SPLASH BACK OUT OF TANK AND DOWN SIDE OF CAR. THIS HAPPENED WHETHER YOU SET THE AUTOMATIC FILL UP SWITCH ON THE FUEL PUMP, OR IF MANUALLY FILLING THE CAR MYSELF. 2 COMPLAINTS LATER, THE WHOLE GAS TANK HAD TO BE REPLACED. 2 DAYS IN A ROW, ON 2 SEPARATE OCCASIONS, THE SMELL OF BURNING PLASTIC AND/OR ELECTRICAL WIRES HAS BEEN NOTICED INSIDE VEHICLE, AND IS MORE DEFINED WHEN OUTSIDE OF VEHICLE AND SMELLING ENGINE AREA. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10619462August 6, 2014ENGINE, ELECTRICAL SYSTEM
IN THE LAST MONTH MY 2006 EQUINOX'S ENGINE HAS FAILED 5 TIMES, 3 TIMES WHILE SITTING AT INTERSECTIONS AND TWICE WHILE DRIVING DOWN THE ROAD. ALL 5 TIMES THE LIGHTS HAVE GONE ON THE DASH AND THEN ALL POWER TO THE ENGINE HAS BEEN LOST. IT TAKES A GOOD MINUTE BEFORE THE ENGINE WILL TURN OVER AGAIN. WE HAVE TAKEN THE CAR TO THE SHOP FOR EXTENSIVE WORK (INCLUDING WHEEL BEARINGS AND IGNITION SWITCH) AND THEY HAVE NOT BEEN ABLE TO FIX OR EVEN PINPOINT THE PROBLEM. I KNOW THAT THE 2005 EQUINOX WAS RECALLED FOR THIS ISSUE AND WANT TO KNOW WHEN THE '06 WILL BE ADDED TO THE LIST??? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10618562August 6, 2014ELECTRICAL SYSTEM
2005 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO IGNITION PROBLEMS. *SMD THE CONSUMER STATED SHE WAS ABLE TO REMOVE THE KEY FROM THE IGNITION WHILE THE ENGINE WAS STILL RUNNING. ACCORDING TO THE INVOICE, THERE WAS AN INTERNAL PROBLEM IN THE IGNITION CYLINDER TUMBLERS. THE DEALER REPLACED THE IGNITION CYLINDER. THE CONSUMER CONTINUED TO EXPERIENCE PROBLEMS, WITH THE IGNITION CYLINDER BINDING UP DUE TO DEBRIS INSIDE THE CYLINDER HOUSING. THE LOCK CYLINDER WAS REPLACED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10619261August 6, 2014ELECTRICAL SYSTEM
AT 7PM EST, AS I WAS COMING UP TO MAKE A RIGHT TURN I NOTICED THE SOUND OF MY RADIO SHUT OFF, IN A SPLIT SECOND I LOOKED AT THE DIGITAL DISPLAY AND ALL THE LIGHTS WERE OFF, THEN AS I WAS TURNING THE POWER STEERING SUDDENLY WAS OFF AND I HAD A HARD TIME TURNING THE WHEEL TO THE RIGHT, THE ENGINE COMPLETELY HAD SHUT DOWN, I THEN WAS PULLING OFF TO THE RIGHT SIDE INTO AN EMPTY SPACE FOR SAFETY WHEN MY VEHICLE STARTED ON ITS OWN WITHOUT ANY ATTEMPT TO TURN THE KEY IN THE IGNITION. I AM ABSOLUTELY TERRIFIED. THIS IS A BRAND NEW 4/2013 LEASE WITH ONLY APPROXIMATELY 7600 OR SO MILES NOTED. I AM DEEPLY CONCERNED FOR NOT ONLY MY SAFETY BUT THE SAFETY OF THE GENERAL PUBLIC. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10619271August 6, 2014EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2009 CHEVROLET EQUINOX. WHILE DRIVING 55 MPH, THE DRIVER SIDE HEADLIGHT DIMMED DUE TO MOISTURE IN THE LIGHT FIXTURE. THE DEALER RECOMMENDED THAT THE DRIVER SIDE HEADLIGHT BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10619089August 5, 2014FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL * THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT SMELLED FUEL OUTSIDE THE VEHICLE UPON STARTING THE IGNITION AND THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. AN INDEPENDENT MECHANIC STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10619101August 5, 2014ENGINE, ELECTRICAL SYSTEM
I FIRST REPORTED TO CHEVROLET IN 2011 THAT MY IGNITION/KEY IN MY 2006 EQUINOX WOULD GET "STUCK". IT WOULDN'T TURN AND I'D SPEND SOMETIMES SEVERAL MINUTES JUST TRYING TO GET THE KEY TO TURN SO I COULD START THE CAR. I SOMETIMES HAD TO TAP THE KEY FORWARD WITH A SCREWDRIVER HANDLE. I REPORTED THIS ISSUE BECAUSE I FOUND NUMEROUS COMPLAINTS FROM OTHER PEOPLE REPORTING THE SAME ISSUE. CHEVROLET SIMPLY SAID THANKS FOR TELLING US THAT YOU AND MANY MANY OTHERS ARE HAVING THE SAME ISSUE BUT WE'RE NOT GOING TO DO ANYTHING ABOUT IT. NOW I HAVE A PROBLEM WITH THE BLOWER FAN NOT WORKING. IT SEEMS THIS IS A COMMONLY REPORTED ISSUE AS WELL BUT I CANT SEEM TO FIND AN ACTUAL SERVICE BULLETIN ON THE BLOWER RESISTOR MOTOR/FAN PROBLEM. I'M JUST SO DISAPPOINTED IN CHEVY! CAN'T THEY AT LEAST OFFER FREE LABOR IF YOU BUY THE PARTS OR SOMETHING? WHEN ISSUES ARE WIDELY REPORTED??? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10618620August 4, 2014ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2006 CHEVROLET EQUINOX. THE CONTACT STATED THAT AFTER NUMEROUS ATTEMPTS, THE VEHICLE FAILED TO START. THE CONTACT ALSO STATED THAT THE KEY COULD BE REMOVED WHILE IT WAS ON ACCESSORY MODE. ADDITIONALLY, THE CONTACT STATED THAT THE A/C AND THE HEATER BLOWER RELAY WAS MELTED AND BURNED. THE FAILURE OCCURRED ON THREE OCCASIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,800. UPDATED 11/12/14*LJ
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10618654August 4, 2014SERVICE BRAKES
WHILE DRIVING AT VARIOUS SPEEDS, WE EXPERIENCE SEVERE RESISTANCE IN THE BRAKE PEDAL, PEDAL WOULD PULSATE AND THEN BRAKING SYSTEM WOULD MAKE A NOISE, BUT YOU COULD NOT STOP UNLESS YOU STOOD ON THE PEDAL WITH ALL YOU BODY WEIGHT. THEN THE ABS AND TRACTION CONTROL LIGHT WOULD ILLUMINATE STATING THAT THE SYSTEMS WERE DISENGAGED AND THE BRAKING SYSTEM WOULD WORK NORMALLY. UNFORTUNATELY, EVERY TIME YOU START THE CAR YOU EXPERIENCE THE SAME THING, UNTIL THE SYSTEM DISENGAGES YOU CANNOT STOP QUICKLY. THIS HAPPENS AT ANY SPEED. THE DEALERSHIP SEEMS TO HAVE NO SOLUTION TO THIS PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10618710August 4, 2014FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THERE WAS A CRACK ON THE FUEL PUMP MODULE, WHICH CAUSED A FUEL LEAK. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE).THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10618728August 4, 2014ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE PARKED, THE IGNITION SWITCH FAILED AND AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,789. UPDATED 10/30/14*CN UPDATED 7/9/2015 *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10618470August 3, 2014ENGINE
I'VE HAD MY USED 2005 CHEVY EQUINOX FOR LESS THAN A YEAR AND HAVE NOT HAD ANY PROBLEMS WITH IT UNTIL YESTERDAY. I HAD DRIVEN 32 MILES TO VISIT A RELATIVE AND PARKED THE CAR FOR THE REST OF THE EVENING. THE FOLLOWING DAY, I WENT TO TAKE A RIDE WITH MY FAMILY, AND THE REDUCED ENGINE POWER AND CHECK ENGINE LIGHTS WENT ON AND THE CAR DIDN'T WANT TO DRIVE NORMAL. I DID A DIAGNOSTIC SCAN AND P0700, P1125, P2125, AND P2138 CODES CAME UP! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10618390August 2, 2014VEHICLE SPEED CONTROL
I WENT TO SLOW DOWN MY VEHICLE TO EXIT OFF OF FREEWAY. UPON TOUCHING THE BRAKE, THE CARE ACCELERATED AND STCU UNTIL I HIT THE BRAKE. I PHONED GM VIA ONSTAR AS THIS SCARED ME. I THOUGHT IT WAS A FLUKE HOWEVER I STILL WANTED IT DOCUMENTED. THIS PAST WEEK, JULY 28TH 2014, I ONCE AGAIN WAS TRAVELING AND WENT TO SLOW DOWN TO TAKE OFF CRUISE CONTROL AND MY RPM'S JUMPED AND STUCK AT 6-7. I COULD FEEL AND HEAR THEM ENGINE AS THE ACCELERATION APPEARED TO BE STUCK (AGAIN) THIS IS VERY CONCERNING HAPPENING TWICE NOW, BOTH OF WHICH I BELIEVE HAVE SOMETHING TO DO WITH THE CRUISE CONTROL AS BOTH INCIDENTS I HAD CRUISE CONTROL SET AND BRAKING TO SLOW DOWN. NOT HARD BRAKES, GENTLE. LAST SUMMER OF 2013, I HAD A REAR RIGHT TIRE BLOW OUT GOING OVER 70 MILES AN HOUR ON THE HIGHWAY. I DID NOT KNOW UNTIL NOW THERE WAS A RECALL. I PHONED (PUSHED BUTTON) ONSTAR AFTER THE INCIDENT AS A TOW TRUCK HAD TO COME AND TAKE TO THE DEALERSHIP. I HAD TO REPLACE ALL 4 TIRES ON MY THAN YEAR OLD VEHICLE APPROX. 29000 MILES ON IT. I HAD ADVISED ONSTAR I HAD NO WARNING AND WANTED TO KNOW WHY THE SYSTEM DID NOT ALERT EM BUT NO ONE HAD AN ANSWER. ALSO, WHEN I FIRST PURCHASED MY EQUINOX IN JULY 2012, THE CAR HAD A KNOCK AND I REPORTED IT. CAN YOU PLEASE HELP ME. ON THIS LAST INCIDENT LAST WEEK WITH THE ACCELERATOR STICKING, I PUSHED MY ONSTAR BUTTON ADVISING THEM WHAT HAD HAPPENED AND TO PLEASE TRANSFER ME TO GM CARE SO I COULD LET THEM KNOW, HOWEVER, AFTER REMAINING ON HOLD FOR TO LONG I HUNG UP. NO ONE HAS FOLLOWED UP WITH ME REGARDING EITHER INCIDENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0