Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10809436December 10, 2015
ELECTRICAL SYSTEM
DRIVER DOOR WILL NOT LOCK OR UNLOCK WHEN INSIDE THE CAR. THIS IS A SAFETY ISSUE AS I WOULD NOT BE ABLE TO GET TO THE OTHER SIDE OF THE CAR IN ORDER TO GET OUT. WINDOW MUST BE ROLLED DOWN IN ORDER TO REACH OUTSIDE AND OPEN THE DOOR . VEHICLE WAS PARKED AND I WAS TRYING TO OPEN THE DOOR WITH THE HANDLE AND SOMETHING CAME LOOSE AND DOOR WOULD NOT OPEN FROM INSIDE OR WITH THE AUTOMATIC DOOR LOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809547December 10, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2010 CHEVROLET EQUINOX. WHILE DRIVING 35 MPH, THE CONTACT ATTEMPTED TO AVOID HITTING A DEER AND STRUCK THE GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. THE EMERGENCY ONSTAR SYSTEM RESPONDED AND CALLED THE POLICE AND AMBULANCE. THE VEHICLE WAS TOWED TO A COLLISON CENTER WHERE THE VEHICLE WAS DIAGNOSED AS DESTROYED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, NECK, BACK, AND HANDS. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10809247December 9, 2015
ENGINE
TL* THE CONTACT OWNS A 2006 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 40 MPH, THE TEMPERATURE GAUGE INDICATOR DISPLAYED HOT AS THE ENGINE OVERHEATED WITH A BURNING ODOR. ALL THE INTERIOR WINDOWS BECAME EXTREMELY FOGGY AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THERE WERE NO FLAMES VISIBLE. IN ADDITION, THE HEATER INTERMITTENTLY EMITTED COLD AIR THROUGH THE VENTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE HEATER CORE AND FLUSHED THE COOLING SYSTEM. ON THREE SEPARATE OCCASIONS, THE THERMOSTAT WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10808182December 3, 2015
ENGINE, UNKNOWN OR OTHER
I RECEIVED A LETTER FROM GM/CHEVROLET IN AUGUST 2015 REGARDING OIL CONSUMPTION ISSUES IN MY 2011 CHEVROLET EQUINOX (SERVICE BULLETIN NO.: SB-15285). I AM CURRENTLY HAVING THIS ISSUE MONITORED FOR THIS AS I WAS TOLD I WOULD HAVE TO HAVE BRING IT TO THE DEALERSHIP EVERY 1,000 MILES FOR MONITORING BEFORE THEY WOULD DO ANYTHING ABOUT THIS. IN THE MEANTIME I HAVE GOTTEN A CHECK ENGINE CODE P0420 WHICH RELATES TO THE CATALYTIC CONVERTER. MY EQUINOX HAS JUST AT 84,500 MILES ON IT AND THE CATALYTIC CONVERTER WARRANTY IS ONLY 80,000. I TOOK IT IN TO THE DEALER THIS MORNING AND WAS TOLD THE CONVERTER NEEDED REPLACING. AFTER SPEAKING WITH MULTIPLE DEALERSHIPS AND MECHANICS I UNDERSTAND AND HAVE BEEN TOLD MULTIPLE TIMES THAT THE OIL CONSUMPTION AND PISTON ISSUES HAVE CAUSED THIS PROBLEM YET GM/CHEVROLET IS TELLING ME THEY WILL ONLY HELP ME APPROXIMATELY $200 TO HELP WITH THE NEW CONVERTER. THEY MUST KNOW THIS IS WHAT'S CAUSED THIS ISSUE AS IT APPEARS THAT A LOT THE 2010 EQUINOX HAD THE EXACT SAME ISSUE AND PROBLEMS. I WOULD REALLY LIKE FOR GM/CHEVROLET TO FIX THE CONVERTER ON MY EQUINOX AT 100% THEIR COST AS IT HAS HAD MULTIPLE OTHER ISSUES INCLUDING TRANSMISSION (COVERED UNDER A BULLETIN LISTED ON YOUR SITE HERE) , CAMSHAFT ACTUATOR (COVERED UNDER A BULLETIN LISTED ON YOUR SITE HERE), ETC. THE CONVERTER PER QUOTES ARE ANYWHERE FROM $600-$1,200 WHICH IS A LOT OF MONEY FOR AN ISSUE THAT WAS CAUSED BY THE OIL CONSUMPTION ISSUE THEY KNOW ABOUT, BUT HAVE TO MONITOR FIRST BEFORE THEY WILL FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807826December 1, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2006 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DEFROSTER WAS ACTIVATED, BUT FAILED TO DEFROST THE WINDSHIELD. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TEMPERATURE CONTROL DOOR FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807641November 30, 2015
POWER TRAIN, VEHICLE SPEED CONTROL
TRANSMISSION SHIFTING ISSUES CAUSING CAR TO JERK AND NOT ACCELERATE. HAS BEEN AN ON GOING ISSUES FOR THE LAST 13 MONTH BROUGHT IN TO BE LOOKED AT MULTIPLE TIME. DEALER IS STATING THAT'S HOW THE TRANSMISSION WERE MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807417November 30, 2015
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
ON NOVEMBER 17TH THE VEHICLE STARTED TO TELL ME THAT IT WAS OVERHEATING AND TO TURN A/C OFF. A/C WAS NOT EVEN ON BECAUSE IT WAS COLD AND THE HEAT WAS BLOWING COLD AIR. THE VEHICLE THEN TOLD ME WHILE I WAS TRYING TO GET TO A SAFE LOCATION TO PULL OVER THAT THE ENGINE POWER WAS REDUCED AND THE VEHICLE STATED TO CRAWL ALONG THE ROAD. WHEN THE VEHICLE WAS LOOKED AT WHERE I PULLED OVER THERE WAS MINIMAL OIL IN THE VEHICLE AND IT HAD BLOW COOLANT ALL OVER THE DRIVER SIDE WHEEL WELL FROM WHAT LOOKED LIKE THE OVERFLOW TUBE. OIL WAS PUT IN THE VEHICLE SO THAT I COULD DRIVE IT TO A SAFE LOCATION. ON NOVEMBER 18TH I WENT TO START THE VEHICLE TO GO TO WORK AND WITHOUT GOING ANY PLACE BUT SITTING IN THE DRIVEWAY IT STARTED TO TELL ME THAT THE ENGINE WAS OVERHEATING AND TO TURN A/C OFF. THE VEHICLE WAS TOWED. THE DEALERSHIP THAT I USE WORKED ON IT AND REPLACED THE TEMP CONTROL AND THERMOSTAT AND DID A COMPLETE OIL CHANGE. IN THE FEW DAYS AFTER THIS WORK WAS DONE I COULD STILL HEAR THE FAN RUNNING WHILE DRIVING AND ONCE I PARKED IT WOULD RUN FOR A WHILE. ON NOVEMBER 25TH I WAS DRIVING AND THE VEHICLE STATED TO SAY ENGINE OVERHEATING AND TO TURN A/C OFF ONCE AGAIN I HAD TO TRAVEL A SHORT DISTANCE TO GET A SEMI SAFE LOCATION TO PULL OVER SINCE THE ENGINE POWER WAS REDUCED AGAIN AND THE VEHICLE CRAWLED ALONG. THE HEATER WAS BLOWING COLD AIR I COULD HEAR THE FANS RUNNING INSIDE THE VEHICLE AS WELL. THIS WAS THE SECOND TIME I HAD TO HAVE THE VEHICLE TOWED IN A WEEK. IT IS NOW NOVEMBER 30TH AND I STILL DO NOT HAVE MY VEHICLE BACK BECAUSE THEY ARE STILL "WORKING" ON IT. I SEE A LOT OF 2006 EQUINOX'S WITH THE SAME ISSUE NOT SURE WHY THIS IS NOT A RECALL BECAUSE IT IS VERY INCONVENIENT TO NOT HAVE A CAR AND TO MISS WORK. I AM SENDING PICTURES FROM THE SECOND TIME IT WAS TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807574November 30, 2015
SERVICE BRAKES, UNKNOWN OR OTHER
TRAVELING WITH CRUISE CONTROL SET TO 40 MPH ON A 2 LANE ROAD THE COLLISION ALERT WENT OFF, BEEPING AND THE BRAKES WERE APPLIED HARD ENOUGH TO FEEL THE STUTTER OF THE ANTI LOCK SYSTEM. THIS WAS THE SECOND TIME, THE FIRST TIME NO CRUISE WAS BEING USED. I HAD TO APPLY THE BRAKE PEDAL TO GAIN CONTROL AGAIN. CAR IS CURRENTLY AT CHEVY DEALER BEING CHECKED. THERE WAS NO THREAT OR CARS IN FRONT OF ME. I AM NOW SCARED TO DRIVE WITH THE SAFETY FEATURES TURNED ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807356November 29, 2015
POWER TRAIN
MY CAR'S TRANSMISSION FAILED JUST OVER 100000 MILES. THERE WAS NO INDICATION THAT SOMETHING WAS WRONG PRIOR TO FAILURE. THE TRANSMISSION ALWAYS SHIFTED ROUGH INTERMITTENTLY, BUT FROM WHAT I READ, THIS WAS NOT UNCOMMON WITH THIS VEHICLE. AS A RESULT, I NEVER PURSUED THE MATTER. I BOUGHT THE CAR NEW. 100000 MILES OUT OF A TRANSMISSION ON A CAR GENTLY DRIVEN UNUSUAL. THE TRANSMISSION FAILED AFTER I EXITED THE FREEWAY, SITTING AT A STOP SIGN. I WENT TO ACCELERATE AND BARELY GOT ANY POWER. SEVERAL NOISES LIKE SOMETHING SNAPPING OR BREAKING AND LIQUID SPRAYING OCCURED. WITH ALMOST NOW ACCELERATION I MADE IT TO A PARKING LOT WHERE I SHUT THE CAR OFF. REVERSE, TO MY SURPRISE, NO LONGER WORKED WHEN TRYING TO STRAIGHTEN UP THE CAR IN THE PARKING LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807092November 26, 2015
AIR BAGS
MY VEHICLE WAS STRUCK IN THE FRONT BY ANOTHER VEHICLE AS I WAS CROSSING A FOUR LANE HIGHTWAY. OTHER VEHICLE WAS RUNNING 65 MPH. MY SEAT BELT LOCKED, BUT NONE OF THE FRONT OR SIDE CURTAIN AIR BAGS DEPLOYED. I SUFFERED A MILD CONCUSSION AS A RESULT OF MY HEAD STRIKING THE DRIVER'S SIDE WINDOW. IMMEDIATELY AFTER THE WRECK, ONE COULD SMELL THE INFLATORS RELEASING VAPOR, BUT NO DEPLOYMENT OF THE BAGS OCCURRED. VEHICLE WAS A TOTAL LOSS DUE TO STRUCTURAL DAMAGE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10806699November 25, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. THE CONTACT DISCOVERED THAT THE OIL LEVELS IN THE VEHICLE WERE VERY LOW. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THE CAUSE OF THE FAILURE WAS DUE TO EXCESSIVE OIL CONSUMPTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,367.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806794November 25, 2015
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHEN DRIVING OR WARMING UP THE VEHICLE, THE CENTER INSTRUMENT CONTROL PANEL LIGHTS FLICKERED. THE CONTACT STATED THAT THE DEFROSTER FAILED. THE CONTACT RESIDES IN A COLD CLIMATE STATE AND WAS CONCERNED FOR THEIR SAFETY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THERE WAS A PLUG IN THE SYSTEM THAT NEEDED TO BE FLUSHED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V489000 (VISIBILITY). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806518November 24, 2015
TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX EQUIPPED WITH MICHELIN TIRES, TIRE LINE: LATITUDE TOUR, TIRE SIZE: P255/55/R18 N/A. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE STEERING WHEEL BEGAN TO SHAKE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT ALL FOUR TIRES HAD THREAD SEPARATION AND NEEDED TO BE REPLACED. THE TIRES WERE REPLACED. THE TIRES WHERE THE ORIGINAL EQUIPMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE OF THE TIRE AND THE VEHICLE WERE 33,787. DOT NUMBER WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806613November 24, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I HAVE HAD MY CAR TO THE DEALER 4 TIMES FOR THE MIDDLE CONSOLE THAT CONTROLS THE HVAC, RADIO, CAMERA, ECT. THE RADIO WAS REPLACED ONCE. NOW, I HAVE A COMPLAINT WITH GM AND THEY TOLD THE DEALERSHIP, GIVE THE CAR BACK, THERE ISN'T ANYTHING WE CAN DO IF YOU CAN'T REPLICATE IT. THIS HAPPENS USUALLY WHEN I AM STARTING THE CAR, BUT HAPPENED WHILE I WAS ON THE PHONE DRIVING. THE CALL CAME BACK WHEN THE SYSTEM REBOOTED. THESE ISSUES BEGAN AROUND THE 18K MILES AND I AM AT 31K MILES NOW. IT HAPPENS NO LESS THAN TWICE BEFORE I TAKE IT INTO THE SHOP. I HAD IT IN THE SHOP ANOTHER TIME BECAUSE I PRESSED THE GAS PEDDLE AFTER A COMPLETE STOP AND DIDN'T GO ANYWHERE. THEN ALL OF A SUDDEN, I WAS AT 3000RPMS. THIS ISSUE BEGAN AT THE 31K MILES AND ONLY OCCURRED ONCE. AGAIN, THEY COULDN'T REPLICATE IT, SO THERE WAS NOTHING TO FIX. THE CAR IS STILL UNDER ORIGINAL FACTORY WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806626November 24, 2015
ENGINE
PURCHASED WITH 38,000 MILES. AT 43,000 THE CHECK ENGINE LIGHT CAME ON. I WENT DIRECTLY TO DEALERSHIP. LESS THAN 5 MILES AWAY. THEY TOOK IT IN, CAME OUT AND SAID I WAS 4QUARTS LOW ON OIL.??????? WAS TOLD NORMAL WAS 1 QT EVERY 1000 MILES. NO WAY WOULD I BELIEVE THAT. HAVE BEEN DOING. EXCESSIVE OIL USE TEST.WAITING FO GM NOW . THEY DID DO A RECALL ON 2010 EQUINOX WITH SAME PROBLEM CHANGED RINGS ON IT WE WILL SEE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794303November 17, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. AFTER THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START. THE VEHICLE WAS RESTARTED AFTER SEVERAL ATTEMPTS AND HAVING THE BATTERY RECHARGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794406November 17, 2015
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT SHORTLY AFTER REFUELING THE VEHICLE, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE FUEL PUMP ASSEMBLY FRACTURED PREMATURELY CAUSING A FAILURE. THE DEALER DIAGNOSED THAT THE FUEL PUMP ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000. UPDATED 1/20/16 LN *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794460November 17, 2015
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. WHILE DRIVING VARIOUS SPEEDS, THE SUN SHINED INTO THE FRONT WINDSHIELD AND REFLECTED OFF THE CHROME FINISH ONTO THE FRONT CUP HOLDERS AND OBSCURED THE CONTACT'S VISION WHILE DRIVING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790031November 12, 2015
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING 30 MPH ON A RAINY DAY, THE WINDSHIELD WIPERS FAILED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER AND WAITED UNTIL IT STOPPED RAINING TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIPER LINKAGE BUSHING ASSORTMENT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789744November 11, 2015
EXTERIOR LIGHTING
WHILE DRIVING AT DAY LIGHT AND THEN TURNS TO DUST THE DASH BOARD LIGHTS GO DOWN BY APPROX. 75% BRIGHTNESS AND TAKES FROM A FEW MINUTES TO OVER FIVE PLUS TO COME BACK TO BRIGHT. THIS IS ALARMING WHILE DRIVING, CHEVROLET SAYS THAT IS NORMAL. IF ANYTHING THE DASH LIGHTS SHOULD STAY THE SAME OR GO BRIGHTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Equinox