Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10850257March 17, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE HAD AN ABNORMAL FUEL ODOR. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP HAD A CRACK AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN: 12V459000 (FUEL SYSTEM, GASOLINE) HOWEVER THE VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849960March 16, 2016
POWER TRAIN
SUDDEN INTERNAL FAILURE OF TRANSMISSION WITH AROUND 48,000 MILES ON VEHICLE. VEHICLE WAS IN MOTION, STARTED MAKING HIGH-PITCHED HUMMING NOISE, WOULDN'T ACCELERATE, AND THEN STOPPED MOVING/DRIVING BUT STAYED TURNED ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849996March 16, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2005 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. ALSO, THE GEAR SHIFT SELECTOR COULD BE MOVED OUT OF THE PARK POSITION WITHOUT THE KEY BEING PLACED IN THE IGNITION. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V302000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,349.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845956March 10, 2016
VEHICLE SPEED CONTROL
"TAKATA RECALL" MY 2014 CHEVY EQX ONLY HAS APPROXIMATELY 30,000 MILES ON IT. WHILE DRIVING ON A HIGHWAY AT APPROXIMATELY 50MPH THE VEHICLE ACCELERATES ON ITS OWN. THE VEHICLE GOES FROM 2RPM TO 4 RPM WITH MY FOOT OF THE GAS. THIS HAS OCCURRED NUMEROUS TIMES ON DIFFERENT DATES, DIFFERENT SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845798March 9, 2016
POWER TRAIN
PURCHASED PREVIOUSLY OWNED 2012 CHEVROLET EQUINOX THAT CURRENTLY HAS 51,827 MILES. THE PAST TWO MONTHS I HAVE EXPERIENCED A VIOLENT HARD SHIFTING OF THE TRANSMISSION 10 TO 12 TIMES. THE DEALER ISSUED ME A PAPER EXPLAINING THE CONDITION WAS NORMAL, BUT NOT ADDRESSING WHAT I WAS EXPERIENCING. THE PAPER PIP4112Q STATES A HESITATION OR SAG WHEN ACCELERATING OR AGGRESSIVELY ACCELERATING, NONE OF WHICH HAS HAPPENED TO THIS VEHICLE. THE EXPERIENCE IS REPEATED WHEN SLOWLY ACCELERATING PAST 16 TO 18 MILES AN HOUR AND THEN RELEASING FROM THE ACCELERATOR, AFTER RE-ACCELERATING AT A REASONABLE SPEED THE TRANSMISSION HAS A FORCEFUL, HARD SHIFT AT AROUND 14 MILES AN HOUR. WHILE IN STOP AND GO TRAFFIC ON INTERSTATE 71 THE TRANSMISSION VIOLENTLY SHIFTED AND BOTH PEOPLE IN THE VEHICLE THOUGHT SOMEONE HAD CRASHED INTO THE VEHICLE. MY WIFE DRIVES THE VEHICLE AND I FEAR FOR HER SAFETY AS THIS SITUATION IS VERY FRIGHTENING. I CONTACTED THE PREVIOUS OWNER AND THEY ADMITTED THIS OCCURRED TO THEM MANY TIMES AND 'SCARED THE CRAP OUT OF THEM'. THE ORIGINAL OWNER HAD RETURNED THE VEHICLE TO THE DEALERSHIP FOR REPAIR AND WAS TOLD THIS IS NORMAL. THIS IS NOT NORMAL AND CREATES A MAJOR DISTRACTION THAT COULD RESULT IN A CATASTROPHIC ACCIDENT. MY UNPROFESSIONAL OPINION AND THE EXPLANATION FROM THE SALES ADVISOR AT THE DEALERSHIP IS THE TRANSMISSION DOESN'T KNOW WHETHER TO SHIFT UP OR DOWN AT THAT GIVEN POINT. THE VIOLENT SHIFT CREATES AN ANXIOUS INTERRUPTION OF NORMAL OPERATING CONDITIONS, PUTTING THE PASSENGERS OF THE VEHICLE IN A LIFE THREATENING SITUATION. THE DEALERSHIP AND GENERAL MOTORS HAVE NOT GIVEN A SATISFACTORY SOLUTION TO THIS TERRIFYING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840431March 8, 2016
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING EITHER ON CITY OR FREEWAY THE CAR STARTED SHAKING, JERKING, AND VIBRATING REALLY BADLY WHEN APPLIED PRESSURE TO THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT GAIN SPEED, INSTEAD IT WOULD SLOW DOWN AND IT FELT LIKE GAS WAS NOT GOING TROUGH. THE CHECK ENGINE LIGHT CAME ON. SOMETIMES THE KEY WILL NOT COME OUT OF THE IGNITION AND I HAVE TO TURN THE CAR BACK ON THEN TURN THE WHEEL, BUT SOMETIMES IT TAKES MORE THAN THIS TO GET THE KEY OUT FROM THE IGNITION SWITCH. I HAD VEHICLE TOWED TO A CHEVROLET DEALERSHIP AND THEY COULD NOT FIND ANYTHING WRONG OR COULD DUPLICATE PROBLEM. WHEN I PICKED UP THE CAR I HAD DRIVE IT 15 MILES AND THE CAR STARTED DOING THE SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840477March 8, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
I HAVE TO REPLACE ONE OF THE TIRE HUBS ON MY CAR BECAUSE THE STABILIZABILITY TRACK IS MESSED UP. COSTING ME OVER $650. THE LIGHTS CAME ON ONE DAY TO GET IT SERVICED. THAT IS THE ONLY REASON I KNEW SOMETHING WAS WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840220March 7, 2016
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES:VALVE
TL* THE CONTACT OWNS A 2009 CHEVROLET EQUINOX. THE CONTACT STATED THAT THREE OF THE FOUR TIRE PRESSURE MONITORS/VALVES MALFUNCTIONED AND NEEDED TO BE REPLACED. WHEN THE FAILURE OCCURRED, THE TIRES WOULD INSTANTLY BECOME FLAT. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 56,879. UPDATED 05/06/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840320March 7, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM
FALSE ALARMS HAVE OCCURRED 5 TIMES FROM THE FORWARD CRASH ALERT SYSTEM. THE DISPLAY FLASHES AND SOUND SEVERAL HIGH-PITCHED BEEPS. ALSO ONE CAN FEEL SLIGHT BRAKING AND WHEN USING CRUSE CONTROL IT DISENGAGES. HAS OCCURRED AT 70 MPG ON HIGHWAY (TWICE) AND AT 35 ON CITY STREET (3 TIMES) WHILE NO VEHICLES WERE IN RANGE TO SHOW A GREEN OR RED VEHICLE ON DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840346March 7, 2016
AIR BAGS, SEATS
A FEW MONTHS AGO, I TOOK MY CAR INTO THE DEALER TO DIAGNOSE A CHECK AIRBAG LIGHT. $122 LATER, MY VEHICLE WAS FOUND TO HAVE A "FAULTY PASSENGER PRESENCE MODULE." I WAS QUOTED OVER $1000 IN REPAIRS AND GIVEN NO OTHER OPTIONS. I DECLINED THE REPAIRS IN LIEU OF CONFIRMING WITH AN INDEPENDENT MECHANIC AS I HAVE HAD ISSUES WITH THAT SERVICE DEPARTMENT BEFORE REGARDING A FAULTY FUEL SYSTEM (WHICH WAS RECALLED AND I WAS NOT INFORMED). MY INDEPENDENT MECHANIC CONFIRMED THE PASSENGER SENSING UNIT WAS NOT WORKING PROPERLY AND AFTER FURTHER INVESTIGATION, I FOUND THAT THIS PART (MUCH LIKE THE DEBACLE WITH MY FUEL PUMP) WAS ALSO A RECALLED. I AM REFERRING TO NHTSA CAMPAIGN#07V344000. MY VIN# IS INCLUDED WITHIN THE DESIGNATED VIN BREAKING POINTS; HOWEVER, IT DOES NOT QUALIFY INDIVIDUALLY. I FIND THIS INFURIATING. IF THE PART IS KNOWN TO BE FAULTY, AND IT'S THE SAME PART PLACED INTO PONTIAC/CHEVY VEHICLES THEN WHY ARE ONLY SOME OF THESE FAULTY PARTS INCLUDED IN THE RECALL???? THIS WAS THE SAME SITUATION WITH MY FAULTY FUEL PUMP, IN WHICH I PAID CASH FOR THE PART AND REPAIRS AND THEN 6 MONTHS LATER RECEIVED A LETTER FROM GM STATING MY VIN# WAS NOW INCLUDED. I PHONED THE DEALER AND GM DIRECTLY AND THEY OFFERED ME NO OPTIONS OTHER THAN PAY $611 FOR THE PART AND ESTIMATED ANOTHER $500 IN LABOR. I HAVE FOUND ON NUMEROUS GM FORUMS THAT THIS ISSUE WITH THE PPM IS VERY COMMON WITH 2007-2009 PONTIAC AND CHEVY VEHICLES WITH THOSE OWNERS GETTING THE SAME EXCUSE FROM GM AND NO RECALL COVERAGE. I AM HOPING THAT IN THE FUTURE SOMEONE FROM THE NHTSA WILL LOOK INTO THIS CAMPAIGN AND EXPAND THE VEHICLES INVOLVED AS IT SEEMS TO BE A DEALER/PART ISSUE AND AFFECTS THE OVERALL SAFETY OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840409March 7, 2016
ENGINE, POWER TRAIN
THIS IS A FWD MODEL WITH 2.4L ENGINE. THE TRANSMISSION 3-5-R PLATE FAILED AT 67,000 MILES AND THE TRANSMISSION WAS RUINED. WHEN IT FAILED IT CAUSED ACCELERATION AND SPEED PROBLEMS WHILE THE VEHICLE WAS ON A MAJOR HIGHWAY BUT THERE WAS NO CHECK ENGINE LIGHT INITIALLY. THE CAR LIMPED A FEW MILES HOME STALLING OUT COMPLETELY ONCE A BLOCK FROM HOME, IT WOULD NOT GO INTO REVERSE AND HAD TO BE TOWED TO THE DEALER FOR DIAGNOSIS AND REPAIRS. I WAS THE ORIGINAL OWNER OF THE VEHICLE IT WAS PURCHASED 06/11/2011. THE VEHICLE ALSO HAD OIL CONSUMPTION ISSUES AND ROUGH IDLE AT THIS TIME. THE VEHICLE HAD ITS CAM SHAFT ACTUATORS REPLACED IN AUGUST 2011 AFTER THE ENGINE MADE VERY LOUD NOISES WITH ABOUT 2000 MILES ON THE CAR. I TRADED THE CAR IN 3 DAYS AFTER THE DEALERSHIP REPLACED THE TRANSMISSION BECAUSE I DID NOT TRUST THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839821March 4, 2016
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THERE WAS AN ELECTRIC POWER STEERING FAILURE. THE STEERING WHEEL SEIZED SEVERAL TIMES WITHOUT WARNING. THE DEALER WAS NOTIFIED OF THE FAILURE MORE THAN ONCE AND WAS NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO PERMANENT REMEDY FOR THE CONDITION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839835March 4, 2016
FUEL/PROPULSION SYSTEM
TRAVELING 70 MPH DOWN FREEWAY WHEN SUDDENLY MY CEL ILLUMINATED ALONG WITH THE TRACTION CONTROL AND ANTI SKID LIGHTS. AFTER CAREFULLY DODGING A FEW VEHICLES, I PULLED TO SIDE OF FREEWAY IN HEAVY TRAFFIC AND TURNED OFF MY ENGINE FOR A COUPLE MINUTES. RESTARTED AND ENGINE APPEARED TO RUN FINE HOWEVER THE CEL REMAINED ILLUMINATED. I TOOK THE VEHICLE TO A LOCAL GM DEALER AND THEY INDICATED A NEW THROTTLE BODY WAS NEEDED TO REMEDY MY SITUATION TO THE TUNE OF $340.00. THE MONEY PART DOESN'T BOTHER NEAR AS MUCH AS HAVING TO GET TO THE SHOULDER IN HEAVY 70 MPH TRAFFIC. THIS IMPOSED A VERY SEVERE SAFETY HAZARD TO NOT ONLY MYSELF, BUT ALL OCCUPANTS IN MY VEHICLE AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839965March 4, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. WHILE DRIVING 40-45 MPH IN INCLEMENT WEATHER, THE VEHICLE CRASHED INTO A POLE. THE AIR BAGS FAILED TO DEPLOY DURING THE CRASH. A HALF MILE FROM THE CRASH SITE, THE SIDE CURTAIN AIR BAGS AND DRIVER'S SEAT AIR BAG INADVERTENTLY DEPLOYED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10839780March 3, 2016
VISIBILITY/WIPER
WIPER TRANSMISSION FAILURE - I WAS DRIVING HOME ON THE EXPRESSWAY DURING HEAVY SNOW AND THE WIPERS STOPPED WORKING. WIPERS STOPPED IN THE UPWARD POSITION BLOCKING MY VIEW ALONG WITH THE SNOW. WAS DIFFICULT TO SEE MY WAY TO A SAFE PLACE TO STOP. I TOOK THE CAR IN TO HAVE THE WIPERS CHECKED TODAY AND WAS ADVISED THE WIPER TRANSMISSION FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839440March 2, 2016
ENGINE, FUEL SYSTEM, DIESEL
TL* THE CONTACT OWNS A 2008 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHEN TURNING ON THE VEHICLE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT CONTINUED TO DRIVE THE VEHICLE AND THE VEHICLE BEGAN TO EMIT A FUEL ODOR FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO REPAIRED THE FUEL PUMP MODULE UNDER A COVERAGE FROM THE MANUFACTURER. WHEN DIAGNOSING THE VEHICLE, THE DEALER STATED THAT THE TIMING CHAIN WAS STRETCHED AND HAD FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,050.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839581March 2, 2016
UNKNOWN OR OTHER
I BOUGHT MY 2011 CHEVY EQUINOX BRAND NEW, IN 2011. 4/2015 I HAD A LEAK IN MY A/C LINE RESULTING IN A $450 CHARGE (MY WARRANTY HAD JUST EXPIRED). NOW, 10 MONTHS LATER UPON TURNING ON MY A/C FOR THE FIRST TIME THIS YEAR, YET AGAIN MY A/C IS NOT WORKING. IN TAKING IT TO THE DEALERSHIP TODAY, I'M NOW TOLD THAT MY COMPRESSOR NEEDS REPLACING WITH A PRICE TAG OF $963. UPON ONLINE RESEARCH, THIS SEEMS TO BE A COMMON PROBLEM AMONGST 2010 AND 2011 EQUINOX. I'M NOT SURE AS TO WHY CHEVROLET HASN'T LOOKED FURTHER INTO THIS ISSUE AND/OR ISSUED A RECALL. THIS SHOULDN'T BE HAPPENING ON VEHICLES THAT ARE 4-5 YEARS OLD. HAVING TO HAVE MY A/C WORKED ON TWICE ON A THEN 4 YEAR OLD, NOW 5 YEAR OLD VEHICLE IS ABSURD. SOUNDS TO ME LIKE FAULTY EQUIPMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839237March 1, 2016
UNKNOWN OR OTHER
IN THE MONTH OF FEBRUARY 2016 VEHICLE STARTED TO TELL ME THAT IT WAS OVERHEATING. THE HEAT WAS BLOWING COLD AIR. WITHOUT GOING ANY PLACE BUT SITTING IN THE DRIVEWAY IT STARTED TO TELL ME THAT THE ENGINE WAS OVERHEATING AND TO TURN A/C OFF. I COULD STILL HEAR THE FAN RUNNING WHILE DRIVING AND ONCE I PARKED IT WOULD RUN FOR A WHILE. WHY IS THIS NOT A RECALL WITH ALL THE COMPLAINTS THAT I SEE ON THIS SUBJECT ANY HELP WOULD BE NICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838877February 29, 2016
ELECTRICAL SYSTEM, ENGINE
BOUGHT THE CAR USED IN APRIL 2014. IN APRIL 2015 HAD TO HAVE THE TIMING CHAIN REPLACED. IN JULY 2015 HAD TO HAVE THE RINGS, PISTONS, AND CYLINDER HEAD REPLACED. NOW IN FEBRUARY 2016 I HAVE HAD THE TO REPLACE THE BATTERY, AND THE STARTER AND IT STILL WON'T START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838376February 29, 2016
ELECTRICAL SYSTEM
2013 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO IGNITION PROBLEMS HAS NOT BEEN RESOLVED BY DEALERSHIP. *SMD THE CONSUMER STATED THE PROBLEM STARTED SEVERAL MONTHS AGO, WHEN THE KEY COULD NOT BE REMOVED FROM THE IGNITION. OVER A PERIOD OF TWO WEEK, THE IGNITION SWITCH WAS REPLACED THREE TIMES AND THE SHIFTING CONSOLE WAS REPLACED ONCE. SINCE THE REPLACEMENT, WHEN THE KEY WAS INSERTED INTO THE IGNITION, NONE OF THE INSTRUMENT LIGHTS ILLUMINATED ON THE DASHBOARD, AND WHEN THE KEY WAS ROTATED TO THE START POSITION, NOTHING HAPPENED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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