Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11030824October 2, 2017
ENGINE
ROUGH/LOUD IDLE WITH METAL SHAVINGS IN OIL. SOMETIMES ROUGH START UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030839October 2, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
REDUCED ENGINE POWER /STABILI TRAK LIGHT COMES ON WHEN MY VEHICLE IS IDLE OR STOPPED AT A LIGHT . IT SOMETIMES SHUTS OFF BUT CRANKS BACK UP WHILE IM SITTING AT A LIGHT. USUALLY WHEN ON DRIVING ON 95 THE LIGHT DOESNT COME ON EXCEPT FOR THIS MORNING THE LIGHT CAME ON WHILE I WAS ON 95 WHEN I WAS UNDER 60 MILES I HAD TO PULL OVER FOR A FEW MINUTES SO THE INDICATION LIGHT GOES OFF, MY CAR WILL EVENTUALLY LOOSE POWER IF THE LIGHT IS ON AND I TRY TO TRY IT .. IF THE LIGHT IS OFF I CAN DRIVE SO I HAVE TO TURN CAR OFF AND SIT FOR AWHILE BEFORE I CAN RESUME DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031394October 2, 2017
SEAT BELTS
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR PASSENGER SIDE SEAT BELT SUDDENLY RETRACTED, LEAVING THE PASSENGER UNSECURED IN THE SEAT. UPON INSPECTION, IT WAS DISCOVERED THAT THE SEAT BELT CLIP THAT MOUNTED TO THE FLOOR HAD SEPARATED DUE TO FAULTY STITCHING. THE CONTACT ALSO DISCOVERED THAT THE SAME FAILURE OCCURRED WITH THE REAR MIDDLE SEAT BELT. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030749October 1, 2017
AIR BAGS
DASH LIGHT INDICATES SERVICE AIR BAG. THE VEHICLE HAS NEVER BEEN INVOLVED IN A FRONT COLLISION. THIS IS THE SAME PROBLEM THE 2007 EQUINOX HAD A RECALL ON BUT ALL SAFETY COMPLAINTS ON THE 08 HAVE BEEN OVERLOOKED, COST OF REPAIRS ARE AROUND A $1,000.00. SINCE IT HAD BEEN AN ON GOING PROBLEM WHY HASN'T THERE BEEN A RECALL FOR THE 08 MODEL. DON'T HAVE THE MONEY TO FIX AND SOUNDS LIKE THIS COULD CAUSE A DEATH OR SERIOUS INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030469September 29, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. WHILE THE VEHICLE WAS PARKED, IT INDEPENDENTLY ROLLED AWAY AND REAR ENDED ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. C&O MOTORS (516 MACCORKLE AVE, ST ALBANS, WV) WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V516000(POWER TRAIN) AND ADVISED THE CONTACT TO USE THE EMERGENCY BRAKE WHEN PARKING THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 700.... .UPDATED 11/16/17 *BF CONSUMER STATED CORRECTION: MANUFACTURE HAS BEEN NOTIFIED OF THE FAILURE. CORRECTION: CONSUMERS HUSBAND OR HERSELF WAS NEVER TOLD TO SET THE EMERGENCY BRAKE. UPDATED 7/23/18*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11030492September 29, 2017
POWER TRAIN
BEGINNING AROUND 30,000 MILES I BEGAN EXPERIENCING A CLUNKING SOUND AND JERKING WHEN THE TRANSMISSION WOULD SHIFT FROM 2ND TO 3RD GEAR. I TOOK IT INTO THE DEALERSHIP MULTIPLE TIMES AND WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM. I WAS TOLD THAT IT WAS BECAUSE I WAS ALWAYS DRIVING IN ECO MODE. EVEN OUT OF ECO MODE I STILL EXPERIENCED THE CLUNK/JERK. ONCE THE WARRANTY RAN OUT I WAS UNABLE TO TAKE IT IN AND PAY THE DIAGNOSTIC FEE TO BE TOLD NOTHING WAS WRONG. RECENTLY I NOTICED MORE SLIPPING ESPECIALLY WHEN ACCELERATING TO ENTER TRAFFIC ON BUSY INTERSTATE CAUSING HESITATION AND DANGER WHEN TRYING TO MERGE AT HIGH SPEEDS. AFTER GETTING OFF THE HIGHWAY AND CRAWLING HOME, I PARKED THE VEHICLE WITHOUT INCIDENT. AFTER PARKING UPON TRYING TO SHIFT INTO GEAR IT REFUSED TO SHIFT AT ALL. TOWED TO LOCAL MECHANIC AND WAS TOLD THE TRANSMISSION WAS OUT, HAD TOWED TO GM DEALERSHIP. BATTLING GM NOW TRYING TO GET ASSISTANCE WITH REPLACEMENT SINCE THIS IS A COMMON ISSUE AND IT WAS ACTING UP BEFORE WARRANTY EXPIRED. GM SHOULD BE ASHAMED FOR NOT FIXING THIS COMMON PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030291September 28, 2017
WHEELS
I HAVE A 2013 CHEVY EQUINOX WITH MICHELIN LATITUDE TOUR TIRES 235/55R18 99T M+S DOT M33J 007X 1810. THE VEHICLE HAS LESS THAN 42,000 MILES ON IT. THE TIRE TREAD ON ALL FOUR TIRES IS PEELING AWAY FROM THE SIDEWALL, EXACTLY WHAT IS OCCURRING WITH THE OTHER SIZES OF LATITUDE TOUR TIRES THAT HAVE BEEN RECALLED. THE TIRE THAT I HAVE SHOULD ALSO BE RECALLED BECAUSE I AM HAVING THE SAME PROBLEM AS THE OTHER RECALLED TIRES AND HAVE TO REPLACE ALL FOUR TIRES IMMEDIATELY, NOT BECAUSE THE TREAD IS WEARING OUT, BUT BECAUSE THEY ARE IN DANGER OF BLOWING OUT DUE TO THE TREAD/SIDEWALL SEPARATION, WHICH IS A MANUFACTURER DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030342September 28, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE, THE CONTACT NOTICED THAT THE ENTIRE FRAME AND THE UNDERCARRIAGE WERE FRACTURED AND HAD HOLES. THE VEHICLE WAS TAKEN TO THE DEALER (TURNER BUICK GMC, 612 E MAIN ST, NEW HOLLAND, PA 17557) AND THE CONTACT WAS INFORMED THAT THE REPAIR WOULD COST APPROXIMATELY $9,600. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 866-790-5600 AND STATED THAT GMC REFUSED TO COVER THE EXPENSE. THE APPROXIMATE FAILURE MILEAGE WAS 59,559.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030361September 28, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE HAULING THE VEHICLE WITH A ROAD MASTER ALL TERRAIN TOW BAR, THE VEHICLE WOBBLED OUT OF CONTROL. THE VEHICLE WOBBLED AT ANY SPEED. THE CONTACT HAD THE ROAD MASTER ALL TERRAIN TOW BAR INSPECTED AT AN UNKNOWN AUTHORIZED ROAD MASTER LOCATION AND THE VEHICLE'S FRONT END WAS ALSO ALIGNED AT AN UNKNOWN AUTHORIZED DEALER. THE CONTACT WAS INFORMED THAT THE TOW BAR WAS NOT DEFECTIVE AND THERE WAS NOTHING WRONG WITH THE VEHICLE'S ALIGNMENT. THE CONTACT BELIEVED THAT THE WOBBLING WAS BECAUSE THE VEHICLE WAS A FOUR CYLINDER AND CAUSED THE POWER STEERING TO BE UNSTABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030213September 27, 2017
VEHICLE SPEED CONTROL, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, ENGINE
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. WHILE DRIVING 10 MPH AND ACCELERATING, THERE WAS AN ABNORMAL GUSHING WATER NOISE EXERTING FROM THE DASHBOARD AREA. THE CHECK ENGINE AND SERVICE TRACTION CONTROL INDICATORS ILLUMINATED FOR APPROXIMATELY 30 SECONDS AND THEN DIMMED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (DON RINGLER CHEVROLET, 777 S GENERAL BRUCE TEMPLE, TX 70502) WHERE IT WAS DIAGNOSED THAT THE THERMOSTAT AND COOLANT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (DODGE COUNTRY, 1902 E CENTRAL EXPY, KILLEN, TX 76541) WHERE IT WAS DIAGNOSED THAT THE HEATER CORE, COOLANT SENSOR, AND B PASS HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED A SECOND TIME. THE CONTACT CALLED THE MANUFACTURER AND WAS REFERRED TO NHTSA AND THE DEALER FOR SERVICE. THE FAILURE MILEAGE WAS APPROXIMATELY 154,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11029985September 26, 2017
ENGINE
I WAS DRIVING MY 2005 CHEVY EQUINOX ON A MOUNTAIN ROAD LIKE A DO THREE DAYS A WEEK AND ALL OF A SUDDEN THE CHECK ENGINE LIGHT STARTING FLASHING AND ANOTHER LIGHT CAME ON ON THE DASHBOARD AND THE CAR WOULD NOT ACCELERATE. I IMMEDIATELY STOPPED AND CALLED AAA TO TOW MY VEHICLE. I BOUGHT THIS VEHICLE BRAND NEW AND I HAVE NEVER HAD ANY MAJOR PROBLEMS WITH IT. I HAVE KEPT IT SERVICED AND IT IS IN EXCELLENT CONDITION. I HAD A MECHANIC HOOK MY VEHICLE UP TO A COMPUTER TO DIAGNOSE WHAT WAS WRONG WITH IT AND THE CODE THAT CAME BACK WAS THAT THE HEAD GASKET NEEDED REPLACING. MY MECHANIC SAID THAT THE CHEVY ENGINE THAT I HAVE IN MY EQUINOX IS KNOWN TO HAVE AN ISSUE WITH THE HEAD GASKET WHERE IT GOES OUT WITH NO WARNING AND FOR NO REASON. CHEVY KNEW ABOUT THIS ISSUE BUT FAILED TO RECALL THE VEHICLES WITH THESE ENGINES AND DID NOT MAKE CONSUMERS LIKE ME AWARE OF THIS ISSUE. I SHOULD HAVE BEEN INFORMED OF THIS PROBLEM SO I HAD THE OPTION TO EITHER PURCHASE A DIFFERENT VEHICLE OR TRADE MY VEHICLE FOR SOMETHING DIFFERENT BUT I WAS NOT GIVEN THAT CHOICE BECAUSE CHEVY FAILED TO MAKE ME AWARE OF THE PROBLEM WITH MY ENGINE AND ALL THE OTHER CONSUMERS THAT HAVE THIS SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025383September 25, 2017
SERVICE BRAKES
BACKING DOWN A STEEP DRIVEWAY WITH MY FOOT ON THE BRAKE WORKING FINE THE FIRST SEVERAL SECONDS THEN THE BRAKE PEDAL WENT DOWN TO THE FLOOR AND CAR ROLLED ACROSS A BUSY STREET JUMPING THE CURB AND HITTING A TELEPHONE POLE AND FENCE. NO PERSON OR VEHICLE NOR MY VEHICLE WAS HIT FORTUNATELY. A POLICE REPORT WAS FILED. THE RENTAL COMPANY BROUGHT ME A NEWER EQUINOX AND THE DAY AFTER WHILE BACKING OUT OF PARKING SPACE IN HOTEL GARAGE APPLYING BRAKES THE BRAKE WENT TO FLOOR HITTING WALL AS I PUT GEAR TO NEUTRAL AND THEN INTO PARK BUT IT HAD ALREADY HIT THE WALL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11025486September 25, 2017
VISIBILITY/WIPER
I WAS DRIVING HOME IN THE RAIN AND THE PASSENGER SIDE WINDSHIELD WIPER STOPPED WORKING SUDDENLY. I WAS TOLD BY A MECHANIC FRIEND THAT IT WAS THE MOTOR THAT WENT OUT AND NEEDS TO BE REPLACED.WIPER MOTORS ARE SUPPOSED TO LAST THE LIFE OF THE CAR. THIS IS ONLY A FOUR YEAR OLD CAR & IT HAS BEEN EXTREMELY WELL MAINTAINED. I'VE OWNED SEVERAL CARS IN MY LIFETIME THAT WERE DECADES OLD OR MORE AND NONE OF THEM EVER EXPERIENCED THIS ISSUE. THERE IS IN FACT A RECALL ON CERTAIN 2013 EQUINOXES AND GMCS FOR THIS EXACT PROBLEM, YET MY SPECIFIC VEHICLE ISN'T INCLUDED FOR SOME REASON. I'M EXTREMELY UPSET, CHEVROLET CLEARLY MANUFACTURED FAULTY WIPERS, FOR THIS IS NOT NORMAL WEAR AND TEAR FOR A 2013 VEHICLE, YET THEY REFUSE TO TAKE RESPONSIBILITY. I LIVE IN SEATTLE WHERE IT RAINS ALMOST EVERY DAY, SO WIPERS ARE A MUST. I WAS EXTREMELY LUCKY IT WAS THE PASSENGER WIPER AND NOT THE DRIVER'S SIDE WIPER THAT FAILED. I COULD HAVE CRASHED AND GOTTEN SERIOUSLY INJURED OR KILLED. EVEN AFTER I PAY CHEVY FOR THE REPAIR, IS MY DRIVER'S SIDE WIPER STILL AT RISK FOR FAILING? ARE THEY JUST GOING TO REPLACE THE FAULTY PART WITH ANOTHER ONE OF THEIR FAULTY WIPER MOTORS & THEN THE CYCLE REPEATS & I'M BACK EVERY FOUR YEARS FOR THE SAME ISSUE? THIS IS ABSOLUTELY RIDICULOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024939September 22, 2017
AIR BAGS, FUEL/PROPULSION SYSTEM
I HAVE PUT 3 FUEL PUMPS PLUS IT WILL HAVE TO HAVE INSTALLED AGAIN AND WILL HAVE TO SHELL OUT 725.00 THIS TIME BECAUSE THE WARRANTY HAS EXPIRED AND IF GM DON`T REPLACE I MAY FILE THE LEMON LAW AND MY AIRBAG IN THE STEERING WHEEL SHOWS IT IS NOT WORKING SOMETIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023963September 18, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WITHIN THE LAST MONTH WHILE I AM DRIVING MY TRUCK WOULD JUST CUT OFF WITH OUT ANY WARNING IN THE MIDDLE OF TRAFFIC. I HAVE HAD A TUNE UP, THE LEFT WHEEL BARRING CHANGED, FRONT STRUTS DONE AND I HAVE JUST BROUGHT A PCM. MY ABS AND TC LIGHTS STAYS ON AND MY MECHANIC CAN NOT EXPLAIN WHY IT KEEPS CUTTING OFF. I HAVE CHECKED FOR RECALLS FOR THIS YEAR AND THERE ARE NONE LISTED; HOWEVER, I HAVE SEEN SOME ON THE NHTSA SERVICE BULLETIN. CAN SOMEONE PLEASE ASSIST ME THIS IS VERY DANGEROUS!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023592September 15, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2005 CHEVROLET EQUINOX. WHILE DRIVING 45 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. ALL THE AIR BAGS FAILED TO DEPLOY. THE CONTACT NOTICED SMOKE COMING FROM THE RADIATOR. THE VEHICLE WAS TOWED TO XTREME COLOR INC. IN KANSAS CITY, KS 66102; 913-281-0830. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A NECK AND BACK INJURY THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 146,500.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11023716September 15, 2017
VISIBILITY/WIPER
BALL JOINTS ON THE WIPER MECHANISM CORRODED AND BROKE, MAKING THE WIPERS INOPERABLE DURING A MONSOON ON THE INTERSTATE TRAVELING AT 70 MILES AN HOUR WHICH WAS VERY DANGEROUS AT NIGHT. BUT THE GM CORPORATION WILL NOT RECALL IT BUT THEY RECALLED 3680000 EQUINOXES WITH THE EXACT SAME PROBLEM FROM THE YEAR BEFORE. BUT NOT MINE THANKS GM FOR NOTHING!! I WONDER IF FORD OR DODGE WILL BACK UP THIER PRODUCT ???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023168September 14, 2017
VISIBILITY/WIPER
2013 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO MALFUNCTIONING BALL JOINTS IN WINDSHIELD WIPERS. *LD THE CONSUMER WAS INFORMED THAT THE PARTS NECESSARY TO COMPLETE THE RECALL WERE UNAVAILABLE DESPITE THE RECALL NOTICE STATING THEY WERE AVAILABLE. UPDATED 09/14/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023448September 14, 2017
AIR BAGS
SOMEONE SAT IN THE PASSENGER SEAT THAT WEIGHS ABOUT 100 LBS. SINCE THEN THE LIGHT HAS STAYED ON TO SERVICE AIRBAG. THE CAR WAS IN MOTION AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022767September 12, 2017
ENGINE, FUEL/PROPULSION SYSTEM
#43180: VOLUNTARY PRODUCT EMISSION RECALL ' HIGH PRESSURE FUEL PUMP ' (SEP 30, 2016) CAR STALLS AFTER IDLING WHEN PULLING OUT OF PARKING LOT OR IN A SLOW START UP OR TRANSITIONING FROM REVERSE TO DRIVE. CAUSING THE VEHICLE TO LOSE POWER AND MANEUVERABILITY. THE ENGINE MOUNTED HIGH PRESSURE FUEL PUMP IN THESE VEHICLES MAY DEVELOP EXCESSIVE WEAR ON THE PLUNGER PISTON SHAFT AND SHAFT SEAL. IF THIS HAPPENS FUEL CAN LEAK INTO THE ENGINE OIL CRANKCASE AND RESULT IN THE ENGINE RUNNING ROUGH AND ILLUMINATION OF THE MALFUNCTION INDICATOR LAMP. THE ISSUE HAS BEEN ONGOING FOR PAST SEVERAL YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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