Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11301905January 26, 2020
ENGINE
USING OIL. NOT LEAKING FROM CAR. CONTINUOUSLY PUTTING IN OIL EVERY 500 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301939January 26, 2020
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
BLOWN ENGINE. LARGE OIL CONSUMPTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302110January 26, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING, UNKNOWN OR OTHER
I WAS ALMOST IN A ROLLOVER ACCIDENT ON OCT 7, 2019. I WAS TRAVELLING ON STATE HIGHWAYS FROM AUBURN, PA TO HERSHEY, PA AT APPRX 930AM. ROADS WERE DAMP/WET BUT RAIN HAD STOPPED. SINCE I PURCHASED MY VEHICLE, I HAD ALWAYS ENGAGED ALL SAFETY FEATURES INCLUDING LANE KEEP ASSIST (LKA), COLLISION ALERTS, ETC. THIS WAS MAIN REASON I UPGRADED FROM MY 2014 EQUINOX. ON RT 183, HEADING UP A WINDING MOUNTAIN ROAD, I ALMOST LOST CONTROL SEVERAL TIMES, DESPITE DRIVING WELL UNDER SPEED LIMIT. **NOTE: MY BF AND I HAD PREVIOUSLY COMPLAINED TO DEALER, AND EVEN HAD IT IN FOR SERVICE, BC WE BOTH FELT CAR PULLED TO THE RIGHT ON ITS OWN. WE ARE BOTH EXTREMELY SAFE, EXPERIENCED, NON-DISTRACTED DRIVERS AND THOUGHT SOMETHING WAS QUITE ODD/OFF. DEALER FOUND NOTHING. CLOSER TO HERSHEY, I WAS COMING AROUND A BEND IN THE ROAD ON I BELIEVE RT 743 WHEN SUDDENLY MY CAR PULLED ME SEVERELY TO THE RIGHT AND ALMOST OVER AN EMBANKMENT, WHICH WOULD HAVE LED TO A ROLLOVER CRASH AND POTENTIAL SERIOUS INJURY OR DEATH. BY THE GRACE OF GOD, AND GREAT DRIVING, I JUST MISSED A STONE WALL, AND MY ?1/4 MILE SWERVING SKID BACK AND FORTH PING-PONGED ME ALL OVER THE ROADWAY, BARELY AVOIDING MAILBOXES, FENCES, AND A HOUSE. LUCKILY ONCOMING TRAFFIC DID NOT APPEAR UNTIL I STRAIGHTENED OUT OF MY SKID. I CALLED THE DEALER AND SAID "MY CAR JUST TRIED TO KILL ME." AFTER RESEARCH, THEY CALLED ME BACK AND SAID TO TURN OFF THE LKA. I HAVE, AND CAR NO LONGER PULLS TO THE RIGHT, EVER. I READ THE MANUAL, AND BURIED AROUND PAGE 254 IS A SMALL BLACK BOX WARNING THAT SAYS TO DISENGAGE LKA ON WET, CURVING ROADS OR COLLISIONS MAY OCCUR. REALLY???? PEOPLE CAN DIE, AND THE WARNING IS BURIED ON PAGE 254??? I HAVE TALKED TO OTHER NEWER CAR OWNERS WHO HAVE HAD SIMILAR EXPERIENCES IN OTHER CARS/BRANDS. I THINK THESE "SAFETY FEATURES" ARE A DOUBLE EDGE SWORD AND NEED FURTHER RESEARCH. I ALMOST DIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302138January 26, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, UNKNOWN OR OTHER
I BOUGHT MY USED 2010 CHEVY EQUINOX FROM THE DEALER, AND 2 WEEKS LATER THE SERVICE STABILITRAK LIGHT CAME ON. TOOK IT TO THE DEALER, THEY DID AN ALIGNMENT AND THE SAME DAY THE LIGHT CAME BACK ON WITH TRACTION CONTROL LIGHT. THE NEXT DAY I WENT TO THE GROCERY STORE, AND WHEN I TRIED TO START IT TO LEAVE IT WOULDN'T START. AFTER 2 TRIES, IT FINALLY STARTED BUT THEN THE REDUCED ENGINE POWER LIGHT CAME ON AND WOULDN'T GO ABOVE 25 MPH. EVENTUALLY THE VEHICLE POWERED DOWN AND I HAD TO PULL OVER FOR A TOW TRUCK TO COME. THE CHEVY DEALER SAID IT WAS THE MAIN TIMING CHAIN (NOT COVERED) AND SOMETHING ELSE IN THE ENGINE BUT I WOULD HAVE TO PAY FOR LABOR TO DISASSEMBLE IT. MY CAR HAS BEEN OUT OF SERVICE AND SITTING AT THE DEALER FOR NOW 10 DAYS. LUCKILY I WASN'T ON THE HIGHWAY WHEN THIS HAPPENED, AND DECIDED TO GO TO THE STORE BEFORE HEADING TO WORK. CARFAX REPORTS INDICATE THE TIMING CHAIN AND FUEL PUMP WAS REPLACED AT 40,000 MILES ALREADY. I SEE A LOT OF PEOPLE WITH THIS PROBLEM IN MUCH SCARIER SITUATIONS. I BELIEVE THIS SHOULD BE A RECALL BEFORE SOMETHING HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301802January 25, 2020
FUEL/PROPULSION SYSTEM
STRONG GAS SMELL FROM RIGHT REAR OF VEHICLE THAT SPREADS THROUGHOUT VEHICLE BOTH PARKED AND IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301863January 25, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE ELECTRONIC SPEED CONTROL SUDDENLY STOPPED WORKING AND NO LONGER FUNCTIONS. THE AUTOMATIC STOP FEATURE CAUSES THE VEHICLE TO LURCH FORWARD SUDDENLY WHEN YOU PRESS THE GAS PEDDLE FOLLOWING A STOP. THE DYNAMIC BRAKING SUDDENLY ENGAGES WHILE DRIVING AT HIGHWAY SPEEDS ON THE INTERSTATE AND THERE ARE NO OTHER VEHICLES OR OBSTRUCTIONS IN THE AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301879January 25, 2020
VISIBILITY/WIPER
I WAS DRIVING ON THE HIGHWAY AND THE WINDSHIELD WIPERS STOPPED WORKING IN THE MIDDLE OF HEAVY RAIN AND TRAFFIC. WE HAD TO PULL OFF THE HIGHWAY WITH HAZARDS AND BY STICKING OUR HEADS OUT OF THE WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301527January 24, 2020
ELECTRONIC STABILITY CONTROL (ESC), WHEELS
WHILE DRIVING, THE TIRES FELT LIKE THEY WERE BEING LOCKED UP TO KEEP FROM FISHTAILING EVEN THOUGH ROADS WERE CLEAR AND DRY WITH NORMAL ACCELERATION. AFTER DRIVING, PARKED VEHICLE AND SAT IN IT FOR AN HOUR. AFTERWARDS, TURNED VEHICLE ON AND THE SCREEN STATED TO SERVICE ESC. STABILITRAK, LANE ASSIST, AND PARKING ASSIST LIGHT CAME ON. AFTER A COUPLE HOURS WITH THE VEHICLE OFF AND DROVE A BLOCK, THE WARNING LIGHTS TURNED OFF AND BECAME NORMAL. THEN AFTER AN HOUR OF THE VEHICLE SITTING AND TURNED OFF FOR AN HOUR, WE BEGAN DRIVING ON THE HIGHWAY, AFTER AN HOUR OF DRIVING, THE SCREEN STATED TO SERVICE ESC AGAIN. STABILITRAK, LANE ASSIST, AND PARKING ASSIST LIGHT CAME ON AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301578January 24, 2020
ENGINE
TWICE IN 3 YRS THIS CAR HAS BEEN IN THE SHOP FOR A MAJOR ENGINE ISSUE WITH WATER GETTING IN THE VALVES THIS WAS DETECTED WHEN THE CHECK ENGINE LIGHT CAME AND THE CAR IS THE SHOP FOR OVER A WEEK EACH TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301696January 24, 2020
ENGINE
BURNING LOTS OF OIL AND GM IS NOT DOING ANYTHING TO HELP ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301688January 24, 2020
ENGINE
I PURCHASE THIS VEHICLE IN 2015, FROM RICK HENDRICK CHEVROLET IN NORFOLK, VA. LESS THAN ONE YEAR, I BROUGHT MY VEHICLE IN FOR SERVICE BECAUSE THE OIL WAS BURNING AT A HIGH RATE. I HAD TO PUT OIL IN MY CAR EVERY 700 MILES. THE DEALERSHIP TOLD ME THAT THE CAR WAS OK AND JUST KEEP PUTTING OIL IN THE VEHICLE. I CONTINUE TO TAKE MY VEHICLE IN FOR NORMAL MAINTENANCE OIL CHANGES ETC. IN MAY 2019, WOULD NOT START AND I HAD THE CAR TOWED TO THE DEALERSHIP AND WAS TOLD THAT THE ENGINE CYLINDER PISTON RINGS WERE BAD AND THAT I NEEDED A NEW ENGINE AT A COST FO $5700.00. IN JANUARY 2020, I RECEIVED A LETTER FROM GMC REGARDING A CLASS ACTION SETTLEMENT AND CLAIM FORM. IN THE LETTER IT STATED THAT GMC WAS EXTENDING WARRANTY HOWEVER. I CALLED GMC AND WAS TOLD MY CAR DIDN'T MEET THE PARAMETERS. THE DEALERSHIP OR GMC WILL NOT HONOR THEIR AGREEMENT BASED ON SOME LOOP HOLE. SEE THE DOCUMENTATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301290January 23, 2020
ENGINE
AT APPROXIMATELY, 92000 MILES ON MY EQUINOX, WHILE DRIVING ON A HIGHWAY THE PCV VALVE CLOGGED/FROZE AND EXERTED TO MUCH PRESSURE TO MY ENGINE CAUSING THE REAR MAIN SEAL TO BLOW AND SPILL ALL OF THE ENGINE'S OIL ALL OVER THE GROUND. THIS CAUSED THE ENGINE TO SEIZE UP AND STALL. THANKFULLY, I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD AND AVOID ANY ACCIDENT. THIS EXACT ISSUE IS DETAILED UNDER GM'S SERVICE BULLETIN 14882 WHICH LISTS A RECALL ON THIS VEHICLE. HOWEVER, MY VIN# IS NOT COVERED FOR SOME REASON. THIS RECALL HAS TO BE EXTENDED TO OTHER VIN #'S. I CURRENTLY HAVE MY CAR SITTING AT A CHEVY REPAIR SHOP AWAITING SERVICE TOTALING OVER $1800 TO REPAIR THIS ISSUE WHICH SHOULD HAVE BEEN COVERED BY THE RECALL. GM HAS NOT HANDLED THIS RECALL PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301345January 23, 2020
ENGINE
MY CAR HAS BEEN HAVING PROBLEMS STARTING.THE ROADSIDE ASST PERSON TOLD ME I NEEDED A NEW BATTERY.I GOT THE BATTERY.I GOT THE NEW BATTERY IT WAS OK AFTER A WEEK.SO I TOOK IT TO MY MACHANIC AND HE TOLD ME THAT THE MOTOR WAS NO GOOD.I NEED MY CAR CAUSE I GO TO CHEMO.THE NEXT DAY IT HAPPENED AGAIN I WAS HEARING A KNOCKING SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301111January 22, 2020
ENGINE
MY ENGINE HAS BEEN BURNING OIL EVER SINCE I BOUGHT IT ABOUT 4 YEARS AGO. IT IS A 2010 CHEVY EQUINOX, WHICH I BOUGHT USED FROM A DEALERSHIP. THERE IS A CLASS ACTION LAWSUIT THAT WAS JUST ACCEPTED FOR REIMBURSEMENT OF COST ASSOCIATED WITH PREVIOUS REPAIR, DUE TO THE OIL BURNING. ALTHOUGH, I NEVER HAD TO PAY TO GET IT REPAIRED SINCE I WAS PUTTING IN OIL ABOUT EVERY WEEK TO TWO WEEKS SINCE I FOUND THE ISSUE. I'M VERY UPSET, BECAUSE THE ISSUE SHOULD BE A RECALL FOR EVERYBODY WHO HAS THE ISSUE TO BE ABLE TO GET IT REPAIRED. SINCE THE OIL ISSUE IS KNOWN AND A CLASS LAWSUIT HAS BEEN FILED AND ACCEPTED, IT SHOULD GO FOR ALL VEHICLES, NOT JUST THE VEHICLES PEOPLE DIDN'T LOOK AFTER AND LET THEM BRAKE. THE OIL BURNING ISSUE IS VERY BAD AND IT WILL COST ME A LOT OF MONEY TO GET FIXED. THEREFORE, IT SHOULD BE A RECALL AND I SHOULD BE ALLOWED TO GET THE ISSUE FIXED FOR FREE AS IT IS A KNOWN PROBLEM FOR THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301189January 22, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMAL GRINDING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS PARKED AND THE INSPECTED. THE CONTACT STATED THAT THERE WAS A POOL OF OIL UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE THE NEXT DAY, THE CHECK ENGINE AND SERVICE ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE LOWER SEAL REAR SEAL HAD MELTED WHICH CAUSED THE OIL. THE CONTACT WAS INFORMED THAT THE REAR MAIN SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO FRIENDLY CHEVROLET LOCATED AT (7501 HWY 65 NE, FRIDLEY, MN 55432, (612) 276-2955) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301223January 22, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
EQUINOX HAS 4636 MILES AND ALL THREE TIMES IT HAS BEEN DRIVEN IN SNOW A SERVICE ESC MESSAGE COMES ON DASH AND TRACTION CONTROL AND STABILITY CONTROL ARE TURNED OFF ALONG WITH AWD. ONE TIME WAS HIGHWAY DRIVING, AND OTHER TWO TIMES ON A LOCAL STREET. ALSO WHILE DRIVING DOWN THE HIGHWAY THE DASH MESSAGE SAID REDUCED ENGINE POWER (STAYED ON FOR 400 MILES/TWO DAYS) MAY REDUCE SPEEDS TO 50 MPH. RPM'S STARED RUNNING 1000 HIGHER TO MAINTAIN SPEED AND FUEL ECONOMY DROPPED ABOUT 8 MPG. GM MECHANIC DIDN'T HAVE TIME TO DIAGNOSE BUT SAID THE TURBO WAS FROZEN BECAUSE OF TEMPERATURES (-10 DEGREES) AND THAT IT NEEDED A WINTER FRONT AND NEW INTAKE TUBE. MECHANIC SAID HE HAS SEEN THIS PROBLEM OVER 10 TIMES WITH THE SAME ENGINE THAT DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301236January 22, 2020
SERVICE BRAKES
WHEN REAR E- BRAKES ARE WET THEY LOCK UP AND MAKE A LOUD SOUND. THIS HAPPENS AFTER A HARD RAIN OR IF YOU GO THRU THE CAR WASH WITH THE UNDER CARRIAGE OPTION AND RELEASE THE E-BRAKE AFTER PARKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301009January 22, 2020
VISIBILITY/WIPER
ON 1/18/2020, WHILE DRIVING DURING HEAVY RAIN, THE WIPERS SWUNG TO THE LEFT DURING A CYCLE AND STAYED IN THE FAR LEFT POSITION. THEY DID NOT CYCLE ANYMORE AND BECAME LOOSE AND COULD BE MOVED BY HAND IN ANY DIRECTION. PULLED OFF AND GOT UNDER HOOD AND CHANGED THE FUSE #29, WITH NO AVAIL. THE WIPER MOTOR COULD BE HEARD BUT WOULD NOT CYCLE THE WIPERS. VERY DANGEROUS CONDITIONS IN WHICH TO LOSE FUNCTION OF WIPERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301017January 22, 2020
AIR BAGS
THE FRONT OF MY VEHICLE WAS IMPACTED BY HEAVY SNOW/SLUSH THROWN FROM A SNOWPLOW MOVING WESTBOUND ON A CITY STREET AT AN ESTIMATED SPEED OF 40 MPH. MY VEHICLE WAS MOVING EASTBOUND AT ABOUT 35 MPH. THE FRONT GRILL OF MY VEHICLE WAS DAMAGED AND THE FRONT BUMPER WAS PUSHED OUT OF PLACE. I THINK THE AIRBAG SHOULD HAVE DEPLOYED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301033January 22, 2020
ENGINE
VEHICLE IS EXHIBITING STALL AND QUITTING ACTIONS AT STOP LIGHTS AND STOP SIGNS. ALSO EXCESSIVE OIL CONSUMPTION HAVING TO CHANGE OIL OR ADD OIL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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