Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11388655January 18, 2021
ENGINE
NOTICING EXCESSIVE ENGINE OIL CONSUMPION WITH OUT WARNING FROM THE CAR'S COMPUTER. THE CAR DOES START TO HAVE OPERATING ISSUES AND WILL CHUG AND TURN IT SELF OFF IF THE OIL DOES RUN LOW BEFORE I CAN CATCH IT. THE ONLY SYSTEM NOTIFICATION FOR THIS IS A CHECK ENGINE LIGHT. NO OIL NOTIFICATIONS APPEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388713January 18, 2021
SERVICE BRAKES, UNKNOWN OR OTHER
CAR WAS IN MOTION TRIED TO STOP AT LIGHT OR STOP SIGN REALLY HAD TO PUMP BRAKE LIGHT WENT ON TC / TBS. IF CARS WERE CLOSE BY THEY WOULD HAVE HIT ME OR I HIT THEM.HAVE CLEANED MODULE, CHANGED BRAKES, CHANGED OTHER PARTS IN WHEELS. WORK A LITTLE WHILE THEN GOES BACK TO LIGHTS TURNING ON TC / TBS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388521January 17, 2021
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
AFTER PERFORMING A DIAGNOSTIC CHECK ON JANUARY 15TH 2021, I WAS INFORMED BY JEFFERSON CHEVROLET THAT MY ENGINE LIGHT WAS ON BECAUSE OF THE TIMING CHAIN AND MISFIRING PISTONS. I HAVE NOT HAD THIS CAR SIX MONTHS. IT HAS A HUNDRED AND ONE THOUSAND MILES ON IT AND I HAVE BEEN EXCESSIVELY ADDING OIL. EVEN THE PRIOR VISIT IN DECEMBER 2020, THE REPRESENTATIVE AT JEFFERSON CHEVROLET IN DETROIT MICHIGAN INFORMED ME THAT MY CAR HAD NO OIL AFTER A RECENT OIL CHANGE AND THAT HE COULD NOT PERFORM ANY INSPECTIONS UNTIL THEY PERFORM ANOTHER OIL CHANGE. I WOULD LIKE INFORMATION ON HOW TO RECEIVE PAYMENT FROM THE MANUFACTURER TO REPAIR MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388473January 16, 2021
UNKNOWN OR OTHER
THE SUV SOUNDS LIKE ITS TRYING TO START ITS SELF. WE LEAVE OUR KEYS IN THE RIG. DURING THE DAY WE CAN HEAR THIS CLICKING SOUND. WE GO OUT TO THE RIG AND THE HEADLIGHTS ARE ON AND MUSIC PLAYING IN THE RIG. THE SOUND THAT IT MAKES SOUNDS LIKE WHEN A RIG IS ALREADY STARTED AND TRYS TO START AGAIN. WE ARE NOT SURE WHAT IS CAUSING THIS. FOUND NO INFO ONLINE ABOUT OTHER RIGS HAVING THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388377January 15, 2021
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
ROUGH IDLE WHEN VEHICLE COMES TO A STOP AND RPMS WILL FLUCTUATE. RATTLE NOISE FROM THE EXHAUST WHEN TURNING ON OR ON REVERSE. BRAKES RESPONDING LATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388383January 15, 2021
VISIBILITY/WIPER
TURNED THE WIPERS ON FULL SPEED DURING A DOWNPOUR AND THEY JUST STOPPED WORKING. LUCKY TO SURVIVE ON THE INTERSTATE, PULLED TO THE SHOULDER I THINK AS I COULD NOT SEE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388111January 14, 2021
ENGINE
MY VEHICLE IS CURRENTLY NOT DRIVABLE. ON SATURDAY 2021 WE HAD IT TOWED TO OUR MECHANIC BECAUSE IT WOULD NOT START. WE HAVE BEEN INFORMED BY TWO MECHANICS THAT OUR ENGINE NEEDS TO BE REPLACED. THEY SAID THAT MY ENGINE BURNS AN EXCESSIVE AMOUNT OF OIL WHICH IS WHAT CAUSED IT TO GO BAD. BOTH MECHANICS STATED THAT THEY HAD TO REPLACE THIS 2.4L ENGINE IN A MULTITUDE OF CHEVY EQUINOX'S AND GMC TERRAINS. ONE OF THE MECHANICS HAD BOTH A CHEVY EQUINOX AND A GMC TERRAIN AT ONE POINT AND HAD THE SAME PROBLEM WITH BOTH OF THEM. I RESEARCHED THIS PROBLEM AND IT IS IN FACT VERY COMMON AND GM KNOWS ABOUT IT. I PERSONALLY HAD 20 PEOPLE REACH OUT TO ME AND SAID THAT THEY OR SOMEONE THEY KNEW HAD THE EXACT THING HAPPEN TO THEM. IF THIS IS SUCH A WIDE SPREAD ISSUE THEN GM NEEDS TO BE HELD ACCOUNTABLE FOR THEIR FAULTY ENGINES. IT COSTS $6300 DO REPLACE AN ENGINE. THAT IS A LOT OF MONEY THAT INNOCENT PEOPLE SHOULD NOT HAVE TO SPEND JUST BECAUSE GM IS CHOOSING TO BRUSH THIS UNDER THE RUG.THIS IS A SAFETY RISK. MY HUSBAND WAS DRIVING DOWN THE HIGHWAY AT ONE POINT AND OUR CHEVY EQUINOX JUST SHUT OFF IN THE MIDDLE OF THE LANE BECAUSE OF THIS ENGINE PROBLEM. HE COULD HAVE BEEN HIT AND KILLED. IS IT GOING TO TAKE THAT TO HAPPEN FOR GM TO BE HELD ACCOUNTABLE FOR SOMETHING THEY KNOW VERY WELL IS A PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387836January 13, 2021
ENGINE
THERE IS A GM LAWSUIT FOR MY MAKE AND MODEL OF CAR. GM IS FULLY AWARE THERE ARE ISSUES WITH THE ENGINE CONCERNING EXCESSIVE OIL CONSUMPTION AND THE DAMAGE IT DOES TO THE CARS. THEY ARE HIDING BEHIND THE LAWSUIT AND MAKING IT THE BURDEN TO THE CUSTOMER TO PROVIDE PROOF THAT EXCESSIVE OIL CONSUMPTION HAPPENED TO THEIR CAR. I AM ONE OF THE PERSONS THAT HAS BEEN DENIED COMPENSATION DUE TO THE FACT MY VEHICLE EXCEEDED THE 10 YEAR MARK IN THE LAWSUIT WHEN I PURCHASED THIS VEHICLE IN JUNE OF 2019 NOT KNOWING ANYTHING ABOUT A LAWSUIT REGARDING THIS VEHICLE AND IMMEDIATELY HAVING ISSUES WITH THE OIL CONSUMPTION AND DAMAGE TO MY CAR'S ENGINE. I PROVIDED DOCUMENTS NEEDED AND WAS DENIED. I BELONG TO A GROUP ON FACEBOOK FOR THIS LAWSUIT AND CUSTOMERS THAT ARE GETTING SCREWED OUT OF COMPENSATION FOR MONEY ALREADY PUT INTO THEIR VEHICLES. I PURCHASED MY CAR FOR $10,000 IN JUNE 2019 AND HAVE ALREADY PUT ALMOST $6,000 IN REPAIRS DUE TO EXCESSIVE OIL CONSUMPTION BACK INTO MY CAR. I AM UPSIDE DOWN IN MY CAR, HAVE BARELY HAD IT A YEAR AND HALF AND THE CHECK ENGINE LIGHT HAS COME ON AGAIN AND IS MOSTLY LIKE DUE TO THE SAME ISSUES. I CANNOT AFFORD A NEW VEHICLE BECAUSE OF THE EXISTING LOAN. I AM ANGRY AT GM BECAUSE THEY KNOW THERE ARE EXISTING ISSUES IN ALL OF THESE CARS AND THERE IS EVEN A NEW LAWSUIT THAT HAS BEEN FILED FOR MORE OF THEIR VEHICLES. I AM LIVID FOR ALL THESE PEOPLE INCLUDING ME THAT CANNOT AFFORD TO HAVE THEIR VEHICLES IN [XXX] CONDITION PARTICULARLY NOW WHEN INDIVIDUALS HAVE LOST THEIR LIVELIHOODS AND THEN ON TOP OF THAT HAVING TO FIX THEIR CARS FOR THOUSANDS OF DOLLARS. I AM A SINGLE MOM AND THIS IS DEVASTATING TO ME. I HAVE INVOICES AND SUCH TO BACK MY CLAIMS AS WELL. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387897January 13, 2021
UNKNOWN OR OTHER
MORE THAN ONCE MY STEREO HAS FROZEN, I CANNOT USE BLUETOOTH TO ANSWER CALLS, CANNOT SWITCH FROM SOURCE, CAN HEAR ANYTHING; IT'S JUST FROZEN. THEN WHEN I PARK AND TURN THE ENGINE OFF AND OPEN THE DOORS, THE STEREO REMAINS ON. I TRY TURNING ON THE CAR AGAIN DRIVE IT A BIT TURN IT OFF AGAIN AND OPEN DOORS AGAIN AND STILL IT REMAINS ON. IT STAYS ON THROUGHOUT THE NIGHT UNTIL THE BATTER GIVES OUT AND IN THE MORNING I HAVE TO JUMP START IT. AND THEN IT'S AS IT NOTHING HAPPENED AND IT WORKS PERFECTLY AGAIN. THE LAST TIME IT HAPPENED I HAD JUST TURNED MY VEHICLE ON AND I TRIED PUTTING MUSIC AND I REALIZED WHAT WAS HAPPENING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387747January 12, 2021
SERVICE BRAKES
WAS DRIVING IN STOP/GO TRAFFIC - ABOUT 35-40 MPH. WENT TO HIT THE BRAKES AND THE BRAKE PAD WOULDN'T MOVE. I PUMPED AND NOTHING HAPPENED. NO LIGHTS/WARNINGS ON THE DASH, AND THE CAR HAD FUNCTIONED FINE PRIOR TO THEN. I HAD TO THROW THE CAR TO NEUTRAL, TRY TO VEER INTO ANOTHER LANE, THEN PULL EMERGENCY BRAKE TO KEEP FROM HITTING ANOTHER CAR. WARNING THEN CAME ACROSS THE DASH SAYING "BRAKE ASSIST SERVICE NEEDED" (OR SOMETHING TO THAT EFFECT). THE CAR IS NOW AT THE DEALERSHIP- WAS TOLD THAT THE VACUMN PUMP FAILED, THE GEAR INSIDE BROKE APART AND THE PIECES HAVE BEEN TAKEN INTO THE ENGINE, SO THEY HAVE TO REPLACE THE PUMP AND GET THE PIECES OUT OF THE ENGINE. NO ABS WARNING PRIOR, NO OTHER ENGINE TROUBLE OR OTHER WARNING LIGHTS PRIOR TO THIS HAPPENING. 86K MILES, 2018 EQUINOX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387419January 10, 2021
SERVICE BRAKES
BRAKES FAILED FOLLOWING A VACUUM PUMP FAILURE WHILE DRIVING AT FASTER SPEEDS ON A BUSY CITY STREET (45MPH). "REDUCED ENGINE POWER" WAS DISPLAYED AND WHEN I APPLIED THE BRAKES, THE PEDAL FELT SOLID AND DID NOT DEPRESS. USING THE NEUTRAL GEAR AND PARKING BRAKE I WAS ABLE TO STOP THE CAR. THIS COULD HAVE BEEN A FATAL FAILURE IN A DIFFERENT SCENARIO WITH A LESSER DRIVER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387278January 9, 2021
ENGINE
I AM FOLLOWING UP TO AN ONGOING ISSUE REGARDING OUR 2013 CHEVY EQUINOX THAT RECENTLY HAD THE LOWER END REBUILT DUE TO EXCESSIVE OIL CONSUMPTION. FOR SOME BRIEF HISTORY ON THE VEHICLE, IT BEGAN USING A SIGNIFICANT AMOUNT OF OIL AROUND THE 70,000-MILE MARK. PRIOR TO THE LOWER END REBUILD, I WAS ADDING NEARLY 8 QUARTS OF OIL EVERY 3,000 MILES. THE VEHICLE HAS 95,000 ON IT NOW. FAST FORWARD TO LATE THIS PAST WINTER [EARLY 2020], I RECEIVED A LETTER IN THE MAIL STATING THE SCA (15285/16118 COVERAGE) WAS EXTENDED FOR THE 2013 MODEL YEAR 2.4L ECOTEC. UPON RECEIVING THE LETTER, I WAS IN THE PROCESS OF MAKING AN APPOINTMENT FOR THE OIL CONSUMPTION ISSUE, HOWEVER, THIS WAS THE SAME TIME THE STATE OF WISCONSIN SHUT DOWN FOR COVID REASONS. THIS WAS, UNFORTUNATELY, WAS AROUND THE TIME THE EXTENSION WAS GOING TO EXPIRE. ONCE, RESTRICTIONS WERE LIFTED AN OIL CONSUMPTION TEST WAS PERFORMED. THE INITIAL OIL CHANGE OCCURRED IN APRIL 2020. THE VEHICLE WAS FOUND TO CONSUME A SIGNIFICANT AMOUNT OF OIL. HOLIDAY AUTOMOTIVE OF FOND DU LAC, WI PERFORMED THIS TEST. THE ENGINE, WITHOUT A DOUBT, WAS IN NEED OF A LOWER END REBUILD. THIS REBUILD WAS SCHEDULED AND COMPLETED IN DECEMBER OF 2020. VIA COMMUNICATION BETWEEN MYSELF AND HOLIDAY AUTOMOTIVE OF FOND DU LAC, GM HAS AGREED TO COVER HALF OF THE COSTS, BUT IN THE END THIS IS STILL VERY SIGNIFICANT. THE WORK HAS BEEN COMPLETED, BUT I AM NOW BETWEEN A ROCK AND A HARD PLACE WITH THE VEHICLE. THE EXTENSION WINDOW THAT GM PROVIDED WAS NARROW TO SAY THE LEAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387338January 9, 2021
ENGINE
2.4L 4CYL. MOTOR RAN OUT OF OIL, NO OIL ON DIP STICK. NO LOW OIL LIGHT OR PRESSURE NOTIFICATION AND UNDER RECOMMENDED MILEAGE FOR OIL CHANGE. PCV TUBE TO AIR INTAKE FILLED WITH MILKY OIL. REFLECTS ISSUE FOR 2010-2013 MODELS. THE ISSUE WAS FOUND AFTER STALLING AT STOP LIGHT ON BUSY STATE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387165January 8, 2021
ENGINE
THE CHECK ENGINE LIGHT HAS BEEN ON SINCE THE END OF MARCH 2020. MY MECHANIC IS UNABLE TO FIGURE OUT THE PROBLEM. NO CODES COME UP ON THE COMPUTER FOR DIAGNOSING THE PROBLEM. 2 SENSORS HAVE BEEN CHANGED. TOOK IT INTO THE MECHANIC'S YESTERDAY AND THERE WAS LITTLE TO NO OIL IN THE VEHICLE. I WAS JUST DUE FOR AN OIL CHANGE. THE ENGINE MAKES A RATTLING SOUND WHEN IT IS STARTED UP. VERY FRUSTRATED BECAUSE I HAVE NOT HAD PROBLEMS WITH 4 OTHER GM VEHICLES THAT I HAVE PURCHASED IN THE PAST. THIS IS THE FIRST PROBLEM VEHICLE THAT I HAVE EVER OWNED. I DO NOT WANT TO OWN ANOTHER CHEVY AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387232January 8, 2021
ELECTRICAL SYSTEM, STEERING
MESSAGE: I OWN A 2018 CHEVROLET EQUINOX, 4 CYLINDER WITH ELECTRONIC STEERING, THE VEHICLE HAS APPROX 27500 MILES RECORDED. WHILE DRIVING I SENSED A SLIGHT DELAY IN THE STEERING, IT APPEARS TO BE ONLY A MILLISECOND DELAY AND DOES NOT HAPPEN ALL THE TIME. IN ADDITION THERE ARE TIMES WHEN THE VEHICLE SEEMS TO WONDER LEFT OR RIGHT WHEN STEERING WHEEL IS NOT HELD FIRMLY. I REPORTED THE ISSUE TO BLAIZE ALEXANDER PHILLIPSBURG PA SERVICE MGR. AND ASKED IF THERE WAS A REPORTED ISSUE WITH THE STEERING. THEIR RESPONSE WAS NO. BUT SUGGESTED TO SCHEDULE AN APT. AFTER ARRIVING HOME I SEARCHED THE ISSUES ON THE INTERNET AND FOUND SEVERAL REPORTS OF STEERING PROBLEMS WITH 2018 CHEVROLET EQUINOX CAUSING NEAR MISS ACCIDENTS DUE TO THE ELECTRONIC CONTROL FAILURES. AFTER CONSULT WITH INDEPENDENT GM CERTIFIED TECHNICIAN IT WAS LEARNED THAT THERE ARE SIGNIFICANT ISSUES WITH ELECTRONIC STEERING. THE VEHICLE WAS INSPECTED BY THE DEALER THIS DAY, THE RESULTS OF THE INSPECTION WAS THEY COULD NOT DUPLICATE THE PROBLEM AS ALL PARAMETERS WERE WITHIN SPEC. THIS CONDITION SO FAR HAS BEEN SPORADIC IN NATURE,HOWEVER DUE TO THE SERIOUSNESS OF POTENTIAL HAZARDS DESERVES MORE ATTENTION DIRECTED TO IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386845January 6, 2021
ENGINE
MANY 2011 EQUINOXS HAVE HAD THEIR TIMING CHAIN RECALLS. MINE IS AT 9000 MILES AND NEEDS A NEW TIMING CHAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386669January 5, 2021
ENGINE, POWER TRAIN
CHECK ENGINE LIGHT CAME ON AND THE READING IS SAYING THAT I HAVE A PROBLEM WITH THE CAM SHAFT. VEHICLE HAS 60,000 MILES ON IT AND EXCEPTIONAL UPKEEP HAS BEEN MADE. THIS IS ABSOLUTELY RIDICULOUS I WILL NEVER BUY A GM VEHICLE AGAIN BECAUSE YOUR CUSTOMER SERVICES IS REPULSIVE. I AM A SINGLE PERSON ON ONE INCOME I THOUGHT THAT I HAD A RELIABLE VEHICLE BUT I SEE NOW THAT I DON'T.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386715January 5, 2021
SEATS
I NOTICED THAT MY LEGS KEPT HURTING ME AND DID NOT KNOW WHERE IT WAS COMING FROM. IT FELT LIKE I COULDN'T WALK FOR ABOUT A MONTH. AFTER NOT DRIVING FOR THREE DAYS I FOUND OUT THAT CAUSE OF THE PAIN COMING FROM MY 2018 EQUINOX DRIVERS SEAT. I PUT A PILLOW IN THE DRIVER SEAT AND THE PAIN WENT AWAY. IT IS NOT SAFE TO DRIVE WITH THE PILLOW BECAUSE IT IS ALWAYS SLIDING AND MY FOOT KEEPS SLIDING OFF THE PEDALS. GM NEED TO DO SOMETHING ABOUT THIS BECAUSE THEY ALREADY KNOW ABOUT THIS PROBLEM WITH THE SEATS. GM SHOULD HAVE REPLACEMENT SEAT FOR THESE VEHICLES INSTEAD OF DOING NOTHING ABOUT IT. PLEASE HELP. [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11386353January 4, 2021
VISIBILITY/WIPER
THE REAR WINDSHIELD WIPER STOPPED WORKING TWO YEARS AFTER PURCHASING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386355January 4, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I BOUGHT A DEMO WITH 7,000 MILES ON IT IN MAY 2018. 41,000 THE SUNROOF AND SHADE STOPPED WORKING. 42,500 CHECK ENGINE LIGHT CAME ON FOR ELECTRICAL ISSUES. CHEVY WAS NO HELP BECAUSE MY WARRANTY ENDED AT 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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