Chevrolet Cruze Complaints

3,726 consumer complaints on file.

#10970096April 3, 2017
ELECTRONIC STABILITY CONTROL (ESC)
TAKATA RECALL, I HAVE A 2012 CHEVY CRUZE AND THE STABLE I TRACK LIGHT COMES ON REDUCED ENGINE POWER LIGHT COMES ON AND IT'S JUST BASICALLY SHUTS OFF IN THE MIDDLE OF TRAFFIC, CHECK ENGINE LIGHT COMES ON , STAYS ON FLASHES ON AND OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970283April 3, 2017
AIR BAGS
THE CAR WAS STOPPED MAKING A LEFT HAND TURN, WHEN IT SUSTAINED A 5 MILE PER HOUR REAR COLLISION. THE DRIVER HEARD A NOISE SIMILAR TO A GUN SHOT. THE CAR FILLED WITH SOME TYPE OF SMOKE AND THE SERVICE AIR BAG ALARM CAME ON DASH. THERE WAS NO AIR BAG DEPLOYMENT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10970286April 3, 2017
AIR BAGS
THIS CAR WAS STOPPED MAKING A LEFT TURN WITH IT WAS IMPACTED IN THE REAR BY ANOTHER CAR AT 55 TO 60 MPH. THE DRIVER HEARD A SOUND LIKE A GUN SHOT THE CAR FILLED WITH SMOKE. NO AIR BAGS DEPLOYED. THE DASH BOARD ALARM IS SERVICE AIR BAGS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10969596March 30, 2017
ENGINE, WHEELS, UNKNOWN OR OTHER
BLOWN TURBO/OIL COOLING SYSTEM. REPLACED, $2050.00.,, COOLANT RESERVOIR CRACKED/ REPLACED/WITH LABOR $200.00. VALVE COVER, INNER CRACK(GASKET CRACK) ALSO, $175.00,, TIRE TOTAL FLAT(TRIED TO FILL WITH AIR) TIRE BECAME FLAT WITHIN 1 MINUTE,, HAD TO BUY NEW TIRE. $125.00/.. COIL PACK REPLACED, $175.00,, BATTERY(DIED), REPLACED $125.00// OCU/ REPLACED,$200.00// OIL PLUG REPLACED $27.00 GM PART. PARTSDIRECT PRICE WITH SHIPPING $7.00 !!!, I REELLY GOT THE SHAFT ON THAT 1 !! ON STAR COVER UNGLUED & FELL OFF,, OTHER THAN ALL THIS, IT IS THE MOST FUEL EFFICIENT MOTOR VEHICLE I HAVE EVER OWNED. .I HAVE GOTTEN AS MUCH AS 54MPG HIGHWAY,, ON A TEST OF 1 ,10TH OF A GALLON(=12.8OZ) 9MILES, THEIR IS A SECRET TO GETTING THIS MILAGE, THESE REPLACEMENTS HAVE OCCURED OVER THE COURSE OF 4.5YEARS, 168000MILES. REPAIRS TOTALLING WITH TIRES, OIL CHANGES, ETC. $5200.00,EYE OPENER,JAW DROPPER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968978March 28, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
3/22 -- ON MY WAY TO WORK (A BRIEF 5-MILE DRIVE), THE 'CHECK ENGINE' LIGHT CAME ON AND A WARNING ABOUT THE STABILITRAK SYSTEM APPEARED ON MY DASHBOARD DISPLAY SCREEN. THE ENGINE POWER WAS AUTOMATICALLY REDUCED, AND MY CAR WOULD NOT GO BEYOND 25-30 MILES PER HOUR. FORTUNATELY, I HAD EXITED THE HIGHWAY AND HAD JUST TURNED LEFT ONTO A SURFACE STREET. AT THE TIME, IT WAS RAINING, BUT NOT HEAVILY. THIS WAS THE FIRST TIME THAT I HAD STARTED MY CAR THAT DAY, SO THE ENGINE WAS FRESH. I WAS ABLE TO MAKE IT TO WORK; HOWEVER, WHEN I LEFT WORK A COUPLE OF HOURS LATER, THE 'CHECK ENGINE' LIGHT AND STABILITRAK WARNING WERE STILL DISPLAYED. I DROVE STRAIGHT HOME. 3/23 -- WHEN I STARTED MY CAR, THE 'CHECK ENGINE' LIGHT AND STABILITRAK WARNING WERE STILL DISPLAYED. I RAN A COUPLE OF ERRANDS AROUND TOWN, AND NOTHING CHANGED. I DECIDED TO 'REST' MY CAR FOR A DAY OR TWO WHILE I RESEARCHED THE SITUATION AND FIGURED OUT A PLAN. 3/25 -- WHEN I STARTED MY CAR, THE CHECK ENGINE LIGHT WAS STILL ON, BUT THE STABILITRAK WARNING WAS GONE (I.E., MY DASHBOARD DISPLAY APPEARED AS IT NORMALLY WOULD, EXCEPT FOR THE 'CHECK ENGINE' LIGHT). AFTER I HAD DRIVEN MY CAR TO MAKE A COUPLE OF STOPS AROUND TOWN, THE STABILITRAK LIGHT CAME BACK ON. 3/26 -- THERE WERE NO WARNING LIGHTS DISPLAYED AT ALL WHEN I STARTED MY CAR; I WAS ABLE TO DRIVE MY CAR AROUND TOWN DURING THE MORNING WITH NO WARNING LIGHTS COMING BACK ON. 3/27 -- WHEN I DROVE TO WORK, THE 'CHECK ENGINE' LIGHT AND STABILITRAK WARNING WERE NOT ON WHEN I STARTED MY CAR; HOWEVER, THEY DID CAME BACK ON JUST AS I ARRIVED AT WORK (ABOUT 5 MINUTES AFTER I HAD STARTED MY CAR). FOR SAFETY REASONS, REGARDLESS OF WHETHER THE WARNING LIGHTS ARE DISPLAYED OR NOT, I HAVE TAKEN CARE TO DRIVE ONLY WHEN I ABSOLUTELY NEED TO, ONLY ON SURFACE STREETS, AND WITH MY SPEED AT OR BELOW 25 MPH. THIS IS OBVIOUSLY NOT SUSTAINABLE LONG-TERM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967661March 22, 2017
POWER TRAIN
TRANSMISSION COOLANT LINE SEEMS TO BE SEEPING OR LEAKING AND IS CLOSE TO THE TURBO AND COULD CAUSE A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967861March 22, 2017
STRUCTURE:BODY
SEAL IN SPARE TIRE COMPARTMENT OF TRUNK NOT WELDED PROPERLY DURING MANUFACTURING CAUSING WATER LEAKAGE. THIS WAS DISCOVERED BY CHEVROLET SERVICE CENTER WHILE REPAIRING A DIFFERENT ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967908March 22, 2017
UNKNOWN OR OTHER
I PULLED INTO MY CAR PORT AND NOTICED THAT MY CAR HAD ALREADY SHUT OFF, NOT KNOWING THAT IT WAS STILL IN DRIVE. I LEFT MY FOOT ON THE BRAKE, TOOK OFF MY SEAT BELT AND OPENED MY DOOR TO EXIT. THE CAR STARTED AND LURCHED FORWARD AS I WAS PARTIALLY OUT OF THE VEHICLE. MY WIFE WAS STILL IN THE VEHICLE AND MANAGED TO GET IT INTO PARK BEFORE I WAS RUN OVER AS IT WOULD HAVE ALSO HIT MY MOTORCYCLE THAT WAS PARKED IN FRONT OF IT. I FIND THAT THE CAR HAS A "AUTO STOP" WHICH TURNS OFF THE ENGINE WHILE YOU ARE STOPPED AND IN GEAR, THEN THE ENGINE STARTS AUTOMATICALLY WHEN YOU REMOVE YOUR FOOT FROM THE BRAKE. ANY OTHER TIME YOUR CAR WILL NOT START WHILE IN GEAR BUT WITH THIS IT STARTS IF YOU WANT IT TO OR NOT, EVEN WHEN IN GEAR GETTING OUT OF THE CAR CAUSING INJURY OR DEATH. I MYSELF SUFFERED SOME BRUISING AND MINOR CUTS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10967407March 21, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
BOUGHT THIS CAR USED WITH 51K MILES A MONTH AGO. DROVE GREAT THE FIRST WEEK, AFTER THAT LOSES POWERUPON ACCELERATION AND IS SLOW TO GET UP TO SPEED. WHILE DRIVING JUST NOW, THE CAR WAS LOSING POWER SO I DECIDED TO HIT THE GAS HARDER AND INSTEAD OF GOING FASTER THE THE STABILITY TRACK LIGHT CAME ON. I AM STARTING TO WONDER IF I MADE A BAD DECISION PURCHASING THIS CAR. IT HAD TROUBLE GOING UP HILL ON THE HIGHWAY LAST WK. THIS CAR IS TOO COMPACT TO HAVE SPEED ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967312March 20, 2017
ELECTRICAL SYSTEM
WHILE I WAS DRIVING IN MY COMMUNITY THE CAR SHUT ITSELF OFF AND TURNED BACK ON. THIS LOCKED MY STEERING WHEEL ALMOST CAUSING AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966353March 16, 2017
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
ACCIDENT, ON JAN 15 2017, VEHICLE WAS TURNING INTO A RESTAURANT PARKING LOT FROM A HIGHWAY AND HIT BY A F150 PICKUP ON THE FRONT END AND WHOLE PASSENGER SIDE, GOING ABOUT 15 MPH AND OTHER VEHICLE WAS TRAVELING 50MPH, NONE OF THE 10 AIR BAGS DEPLOYED, HAVE SHOULDER INJURY 3 DAYS FOLLOWING ACCIDENT, VEHICLE WAS TOWED TO COLLISON, SHOP & WAS MADE AWARE THAT THE FRAME OF THE VEHICLE FROM FRONT END TO REAR WAS SHATTERED, THE VEHICLE WAS MOVING AND TURNING INTO A BUSINESS, THE INSURANCE COMPANY DEEMED THAT THE VEHICLE WAS TOTALED. NO AIR BAGS EVER DEPLOYED, IF THERE WERE A PASSENGER THEY WOULD HAVE DIED.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10965871March 14, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT CALLED ON BEHALF OF HER SON. WHILE DRIVING 20 MPH OR LESS, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE REDUCED POWER, TRACTION CONTROL, CHECK ENGINE, AND ELECTRONIC STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,468.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960272March 13, 2017
ENGINE, UNKNOWN OR OTHER
THERE IS A DEFECT IN THE RESERVOIR THAT HOLDS THE COOLANT THAT MAKES IT UNABLE TO BREATH. THE COOLANT IS BUBBLING INSIDE THE RESERVOIR BECAUSE IT ISN'T ABLE TO RELEASE THE PRESSURE WHICH IN TURN IS MAKING THE CARS OVERHEAT. THE MANUFACTURE JUST SEES THIS NORMAL BUT THERE ARE MANY VIDEOS ON THE INTERNET OFF PEOPLE GOING THROUGH THE SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959838March 9, 2017
POWER TRAIN
I WAS TEST DRIVING A NEW 2017 CHEVY CRUZE...WHILE ATTEMPTING TO ACCELERATE TO MERGE INTO TRAFFIC FROM THE ON RAMP OF THE INTERSTATE, THE CAR JUST REVS UP FOR LIKE 5 SECS BEFORE FINALLY ACCELERATING INTO TRAFFIC....THIS IS A *****MAJOR FLAW***** I THOUGHT THE CAR HAD SLIPPED INTO NEUTRAL....THE LAG TIME FOR THE MOTOR AND TRANSMISSION TO ENGAGE IS A HIGHLY****DEADLY****DESIGN FAILURE...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958749March 6, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
I HAVE TWO COMPLAINTS ON MY VEHICLE, 1.SEVERAL TIMES THE VEHICLE WENT INTO A LOSS OF ENGINE POWER MODE WHERE IT WAS IN AN IDLE POSITION WITH NO ABILITY TO ACCELERATE, THE DISPLAY SHOWED LOSS OF ENGINE POWER, NO STABILTRACK AND CHECK ENGINE LIGHT. THE VEHICLE WOULD TRANSITION TO A LOSS OF POWER MODE ON THE MAIN ROAD, I HAD TO TURN THE ENGINE OFF, WAIT ABOUT 60 SECONDS AND RESTART, MY POWER WAS RESTORED, THIS HAPPENED ON 3 OCCASIONS. 2. THE SECOND COMPLAINT IS REGARDING THE LOW COOLANT LEVEL, I BROUGHT THE VEHICLE TO A CERTIFIED DEALER AND THEY PUT THE COOLANT SYSTEM UNDER PRESSURE AND DETECTED NO LEAK, THEY ADDED COOLANT SINCE IT WAS VERY LOW AND ASKED ME TO LEAVE THE CAR WITH THEM FOR A DAY OR TWO AND SUGGESTED IT MAY BE THE RADIATOR. I REFUSED AND ASKED THEM TO ADD A DYE TO THE SYSTEM THAT WOULD INDICATE THE LEAK PATH AND I WOULD RETURN THE NEXT DAY, THEY REFUSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958932March 6, 2017
ENGINE
TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958353March 3, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKES MALFUNCTIONED AND THE CONTACT CRASHED INTO THE REAR OF A SECOND VEHICLE. UPON INSPECTION, IT WAS DISCOVERED THAT THE BRAKE LINES FROM THE MASTER CYLINDER FAILED AND CAUSED BRAKE FLUID TO LEAK OUT. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10958045March 2, 2017
ENGINE
COOLANT LEAK. OUTLET HOUSING CRACKED. OIL LEAK. PCV VALVE COVER LEAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958217March 2, 2017
ELECTRICAL SYSTEM
I SMELL GASOLINE WHEN THE HEAT IS ON , AND WE CANNOT USE THE HEAT CAUSE OF THE SMELL OF COURSE THE CAR IS IN MOTION , IS THERE A RECALL FOR THIS PROBLEM ? AND ALSO THERE IS A LEAK FROM THE ENGINE , I THINK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957974March 2, 2017
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TOOK MY CAR IN TO HAVE RECALL WORK DONE (HIGH MOUNT STOP LAMP FASTENERS LEAK ) CHMSL. AND I HAVE HAD A WATER LEAK EVER SINCE. MY CAR HAS BEEN TO THE DEALERSHIP 3 TIMES IN THE PAST MONTH. EVERY TIME THEY TELL ME ITS SOMETHING DIFFERENT THAT THEY FIX, YET I STILL HAVE A WATER LEAK THAT COULD CAUSE A SHORT IN THE PRINTED CIRCUIT BOARD RESULTING IN AN UNATTENDED FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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