Chevrolet Cruze Complaints

3,726 consumer complaints on file.

#11001336June 26, 2017
ELECTRICAL SYSTEM
VEHICLE WOULD NOT START COULD NOT OPEN CAR BUT THE DASH LIGHT WERE ON & ONCE INSIDE THE WINDOW WOULD GO UP & AND DOWN. HAVE CHANGED BATTERY BUT STILL NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001176June 24, 2017
ENGINE, UNKNOWN OR OTHER
GOT INTO A VERY MINOR FENDER BENDER AND THE CAR WENT UP IN FLAMES. AIR BAGS NEVER DEPLOYED BECAUSE I WASN'T GOING FAST ENOUGH. BUT YET MY CAR BURNED.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11000795June 23, 2017
ELECTRICAL SYSTEM, POWER TRAIN
NO CRANK OR START 13 BODY CONTROL MODULE CODES,CONTROL MODULE BAD OR WIRING SHORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000803June 23, 2017
SERVICE BRAKES
COMPLETE LOSS OF BRAKING ASSIST ON 6/20/2017. TIME: APPROX. 10 AM. WEATHER CONDITIONS: SUNNY, 80 DEG F. SPEED: UNDER 5MPH. WHILE MANEUVERING OUT OF A TIGHT PARKING PLACE (REVERSE THEN FORWARD), THE CAR HAD A SUDDEN COMPLETE LOSS OF BRAKING ASSIST. THIS REQUIRED A VERY HIGH AMOUNT OF FORCE TO STOP THE VEHICLE. AT FIRST, I THOUGHT THE ENGINE HAD DIED. HOWEVER, IT HAD NOT. AFTER REVERSING TO COMPLETE THE MANEUVER, THE BRAKE ASSIST RETURNED TO NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000339June 21, 2017
UNKNOWN OR OTHER
I JUST PURCHASED THIS CAR, USED. I WENT TO START IT, IT WORKED PERFECTLY FINE. I WENT TO START IT AGAIN LATER IN THE EVENING ( 7 HOURS ONLY FROM WHEN I BOUGHT IT ) AND IT WOULD NOT START, LIGHTS WORKED BUT IT WOULD NOT START. EVENTUALLY WHATEVER IS WRONG WITH IT BEGAN TO GET IT WORSE AND NOW IT WON'T START, AND NOTHING WILL WORK. THE KEY IS ALSO STUCK IN THE IGNITION. AGAIN, ONLY HAD THIS CAR LESS THAN 12 HOURS. THE VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000022June 19, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE THE VEHICLE WAS IN REVERSE, WITH THE BRAKE PEDAL DEPRESSED, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS AND FAILED TO STOP THE VEHICLE. THE FAILURE RECURRED EACH TIME THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO PADDOCK CHEVROLET (LOCATED AT 3232 DELAWARE AVE KENMORE, NY 14217) WHERE IT WAS DIAGNOSED THAT THE BRAKE VACUUM PUMP AND PIPE ASSEMBLY WERE MISSING FROM THE VEHICLE AND COULD NOT BE REPAIRED UNDER THE WARRANTY DUE TO THE MISSING PART. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995666June 17, 2017
AIR BAGS, ENGINE, STEERING
WHEN TRYING TO START MY CAR IT SOUNDS LIKE WANTS TO TURN OVER BUT IT DOES'T ,EVERYTHING RESET ON MY DASHBOARD,AFTER WAITING FOR A WHILE IT STARTS BACK UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995647June 16, 2017
SERVICE BRAKES
WHEN PUTTING MY 2012 CHEVY CRUZE INTO REVERSE TO BACK UP, THE BRAKES DO NOT SEEM TO WORK PROPERLY - THE CAR DOES NOT STOP UNTIL I PRESS ON THE BRAKE VERY HARD. THIS HAS BEEN HAPPENING MORE OFTEN NOW THEN BEFORE - ALMOST EVERY TIME IN CAR, MAKING DRIVING/PARKING BACKING OUT OF PARKING LOT, VERY UNNERVING. THIS IS ON LEVEL GRADE - NOT ON A HILL. I'VE ALSO NEED ON-LINE THIS WAS PART OF A MAJOR RECALL, BUT WHEN CONTACTED CHEVROLET HQ, THEY SAID THAT THIS WAS NOT AN ISSUE FOR MY VIN. I'M SURE THEY WOULD CHANGE THEIR MIND JUST SITTING IN MY CAR ONCE. THIS SHOULD BE CORRECTED BY CHEVROLET AT NO COST - AND/OR BE PART OF THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995650June 16, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
WHILE DRIVING, POWER STEERING LOCKED UP, CAR TURNED OFF AND THEN BACK ON. THE RADIO TURNED OFF AND THEN BACK ON AND CLOSE DRIVER WINDOW LIT UP. THIS HAS HAPPENED ON 4 DIFFERENT OCCASIONS NOW. STEERING LOCKED UP WHILE ON I-95. RADIO ON AND OFF WHILE TURNING ONTO HIGHWAY AND WINDOW MESSAGE WHILE CAR WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995436June 15, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
MY WIFE HAD COME BACK FROM A DR. APPT. APPROX. 52 MILES AWAY FROM HER PLACE OF EMPLOYMENT ON MONDAY 5/15/17 AT APPROX. 1:15PM. AS SHE APPROACHED HER EMPLOYMENT, SHE MADE A LEFT TURN ON A SIDE STREET THAT SEPARATES TWO AUTO DEALERSHIPS, WHERE EMPLOYEES PARK ON THE SIDE OF THE STREET. SHE NOTICED AN EMPTY PARKING SPOT ON THE OPPOSITE SIDE OF THE STREET AND DECIDED TO MAKE A U-TURN TO PARK THERE. AS SHE SLOWED DOWN TO ATTEMPT THE U-TURN, SHE MADE A SLIGHT LEFT TO BEGIN THE U-TURN AND AT THAT MOMENT ALL THE VEHICLE'S WARNING LIGHTS ON THE DASH LIT UP, THE MESSAGE CENTER SCREEN LOCATED AT THE CENTER OF THE CLUSTER ON THE DASH READ "STABILINK SYSTEM DISABLED" AND HAD LOST ALL POWER STEERING. UPON LOSING STEERING, THE STEERING WHEEL SNAPPED BACK AND BROKE HER WRIST IN TWO PLACES. THE LOSS OF STEERING RESULTED IN OUR VEHICLE SLIGHTLY IMPACTING THE VEHICLE PARKED TO HER IMMEDIATE RIGHT. I (HER HUSBAND) ARRIVED LITERALLY MINUTES AFTER THE LOSS OCCURRED, TRIAGED HER ARM AND NEEDED TO MOVE THE VEHICLE OUT OF THE STREET. UPON ENTERING THE VEHICLE, IT WAS STILL RUNNING AND HAD NOTICED ALL THE DASH AND VEHICLE WARNING LIGHTS ON, INCLUDING THE "STABILINK DISABLED" MESSAGE ON THE DASH. AS I BEGAN TO DRIVE IT APPROX. 20 YARDS TO AN EMPTY PARKING SPACE, THE VEHICLE HAD NO POWER STEERING YET IT WAS RUNNING. APPROX. 9 HOURS LATER, I HAD GONE BACK TO THE VEHICLE TO ATTEMPT TO DRIVE IT TO A LOCAL BODY SHOP TO STORE IT AND UPON STARTING THE VEHICLE, ALL SYSTEMS WERE RUNNING AGAIN, NO WARNING LIGHTS WERE PRESENT ON THE DASH AND THE POWER STEERING HAD BEEN RESTORED. I ATTEMPTED TO FIND ANY INDICATION OF A PROBLEM THRU THE MESSAGE CENTER WITHOUT SUCCESS. I FILED AN INSURANCE CLAIM ON APPROX. 5/19, HAD THE VEHICLE PRESERVED FOR EVIDENCE AND IS NOW CURRENTLY STORED AND NOT MOVED AT THE BODY SHOP. AS OF 6/15, INJURY SCIENCES LLC IS SCHEDULED TO PLUG INTO THE ECU OR DATA EVENT RECORDER.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10995195June 14, 2017
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TAKES NA LONG TIME TO TAKE OFF. THE CAR JERKS A LOT AND THE STEERING WHEEL GETS STUCK..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994634June 13, 2017
ENGINE
CAR STALLED WHILE MAKING A LEFT TURN IN TRAFFIC- A VERY DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994431June 12, 2017
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
TIRES LIGHT ALL THE TIME, OVERHEATING ALL THE TIME SPEND 100 OF DOLLAR ON ANTI-FREEZE COOLANT RAN IN OVERFLOW TANK SPENT OVER $769.00 0N PEOPLE GIVING FALSE REPORT ON WHAT WRONG WITH VEHICLE. I TRIED TO FILE FOR BANKRUPTY BUT WASN'T SUCCESSFUL DUE LOW INCOME. STOP ON CITY STREET.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10994440June 12, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ELECTRICAL. HEAD LIGHTS GO OFF FOR NO REASON STAY OFF FOR ABOUT 5 MIN COME BACK ON CAR DOESN'T SHUT OFF OR GO DEAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994234June 9, 2017
ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED COOLANT ON THE GROUND. THE CONTACT'S WIFE ALSO NOTED SMOKE EMITTING FROM THE VEHICLE WHILE THE ENGINE WAS RUNNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WATER OUTLET WAS LEAKING COOLANT OUT OF THE ENGINE ONTO THE TRANSMISSION. THE CONTACT REPAIRED THE VEHICLE HIMSELF. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10993992June 8, 2017
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE PREVIOUSLY OCCURRED AND WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PRESTON HOOD CHEVROLET LOCATED ON 11325 CEDAR LAKE RD, BILOXI, MS, 39532), BUT WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER PROVIDED CASE NUMBER: 8-3011886244. THE FAILURE MILEAGE WAS 57,999.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994035June 8, 2017
ENGINE
5 CAM SHAFT COVERS REPLACED, DUE TO INTERNAL PCV FAILURE... ALSO CAUSES DIPSTICK TO POP OUT, SPRAYING OIL THROUGH ENGINE BAY... HUNDREDS OF COMPLAINTS ON INTERNET FORUMS ABOUT THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993652June 7, 2017
AIR BAGS
I WAS REAR ENDED ON THE FREEWAY AT A VERY HIGH RATE OF SPEED. I WAS TRAVELING AT 65-70 MPH... THE CAR THAT HIT ME WAS APPROXIMATELY TRAVELING 85-90.. THE IMPACT SENT ME ACROSS THE 2 AND 1 LANE IN TRAFFIC.. NO AIR BAGS DEPLOYED ANYWHERE IN THE VEHICLE. HOWEVER SMOKE FROM THE BAG FILLED THE PASSENGER SPACE AND THE DASH INDICATOR LIGHTS , DISPLAY A DEPLOYMENT HAD TAKEN PLACE. AGAIN NO BAGS DEPLOYED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10993757June 7, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE STATIONARY, THE CONTACT'S VEHICLE WAS STRUCK FROM BEHIND AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE WRIST, ELBOW, AND NOSE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO COLLISION KING OF HOUSTON, TEXAS. IT WAS NOT YET DETERMINED WHETHER OR NOT THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 43,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10993484June 6, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE HESITATED WHEN CHANGING GEARS. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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