Chevrolet Bolt EUV Complaints

139 consumer complaints on file.

#11654973April 16, 2025
UNKNOWN OR OTHER
Excessive glare on dash and especially side mirrors reflecting from chrome colored vents. This makes it distracting when trying to distinguish when cars/pedestrians are reflected in the mirrors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649345March 19, 2025
FUEL/PROPULSION SYSTEM
On [XXX], my vehicle experienced a battery failure detected by its onboard software, significantly reducing propulsion power and disabling charging capabilities. I delivered the vehicle to GM Dealer Bill Pierre Chevrolet in Seattle on the 16th of January and was informed it required a complete battery replacement. Initially, I was advised the replacement battery would arrive by January 28, 2025, and installation would take approximately two days. As of today, March 19, 2025—62 days after delivering my vehicle to GM—I have received neither an update nor an estimated timeline for repair completion. During a follow-up call earlier this month, Bill Pierre Chevrolet reiterated they have no ETA and suggested I inquire again at the end of the month, though they expressed uncertainty about when the issue might be resolved due to GM's backlog of replacement batteries. Given the length of this delay and continued uncertainty, I am requesting an immediate update and clear guidance regarding the expected completion date for my vehicle’s battery replacement. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649256March 19, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
The battery charging system is malfunctioning and won't charge the battery correctly. Hazards from a battery and charging system that is not functioning. Possible battery explosion during charging. Possible fire to car & garage / home. Yes Yes Yes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647536March 11, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The adaptive cruise control as well as regular cruise control limits the electronic braking to 10 kW. After that the friction brakes take over. There is little indication of it, and I think it's a safety risk because in hilly areas, as well as mountainous roads, the friction brakes activate risking overheating the brakes and a brake failure. I believe the earlier model years would not limit the electronic braking and would maintain the speed down hills using regenerative braking exclusively.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645881March 2, 2025
STEERING
When I drive the car the steering binds up. After doing some research they are several vehicles that have this issue. The steering does not return to center and you have to make sure you forcibly turn back to center when driving. I have never drove a vehicle that it would not return to center and drive straight. Please review the complaints on this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641899February 11, 2025
STEERING
The steering feels like it's grinding when reaching 60mph. If the wheel is turned left of center, roughly between 11 o'clock and 12 o'clock it will start grinding. If moved from that position, the grinding stops. GM says the part is out of warranty. The vehicle has 41,000 miles and the cost to repair is $7000. I see many others with the same problem. Q: What component or system failed or malfunctioned, and is it available for inspection upon request? A: The failed component is the steering gearbox assembly Q: How was your safety or the safety of others put at risk? A: The problem was diagnosed by the dealership before complete failure. Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: Yes, the problem is reproducible by the Chevy Dealership. Q: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A: No Q: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A: No
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641615February 10, 2025
SERVICE BRAKES
I was driving down the street when I suddenly got the following warning lights: red BRAKE, traction control, and a generic warning light. I got the following messages: Service ESC, steering assist is reduced. As soon as I got the warnings, I pressed on the brake pedal to slow done, but it wouldn't move. I was instead able to use the one-pedal driving/regenerative braking to slow down. Without the one-pedal driving, I believe I would've crashed. The problem was confirmed and repaired by the dealer. The vehicle has only been inspected by the dealer, no one else.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637764January 22, 2025
UNKNOWN OR OTHER
The windshield fluid when used, goes into the cabin. It is made with toxic substances that can affect the people inside the car. Pregnant women, infants and people with respiratory problems are more affected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635144January 9, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
The Telematics Module failed at 43,000 miles, 2 years. This shut down everything having to do with GPS, Communications, Super Cruise. I got into an accident, which I feel the car would have responded to, before the accident, if this system was working. The warning was the on star, super cruise, communications, warnings didn't work. On the dash a symbol GPS with red circle and line through it was visible. The Chevrolet Dealership diagnosed the problem and is replacing the module, at my expense. If you do a google search on Telematics Module you will find that this issue applies to all GM vehicles and failure rate is right when the manufacturers warranty runs out, 36,000 miles.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11632044December 22, 2024
UNKNOWN OR OTHER
I bought my used 2022 Chevy Bolt EUV on March 16, 2024 from a Chevy dealer. It was a Certified Pre-owned vehicle. It had only 4,000 miles on it. The Chevy dealer informed me that the latest diagnostic software had been installed per a recall to keep the Hight Voltage battery from overcharging and that the car will only charge to 80%. But after I have driven the car for 6,214 miles (10,000 km), the car will automatically allow a 100% charge. The car now has 12,000 miles on it and still will not charge to 100%. My Bolt was recalled per GM recall N242470160 and NHTSA 24V-812 to fix this problem. The new software was installed on Dec 20, 2024 and the car will only charge to 80%. When I asked the Chevy Service Consultant when I can charge my car to 100%, he didn't know and thought the info was in my recall letter or in the N242470160 document. There is nothing in both documents about when the car will charge to 100%. This is a major error by GM and the NHTSA. After the new SW was installed, the service technician wrote on my invoice, "most likely the vehicle will reset to 100% after all criteria is met for the High Voltage Power Control Module 2 (HPCM2) and the Battery Energy Control Module (BECM)". Nobody knows what that criteria is. And how would the Bolt owner know when the criteria has been met? This 'charge to 100%' issue is very frustrating!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630967December 16, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
On several occasions, the car has locked the breaks, causing the car behind me to almost rear end me. The forward collision camera thinks it sees an object or another's vehicle in front when there is nothing on the road and activates the breaks for no reason. This has happened approximately 6 times while traveling anywhere between 20mph to 55mph on the freeway. I called chevy dealer and said there are no recalls or any updates that they can perform on the camera as of now. This is a huge safety issue and chevy should be issuing recalls for issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629463December 7, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I have owned the car for less than six months and the battery went from full charge at 230 to know a full charge only being 180. I’m also sitting here at a dc charging station and have been here for an hour and a half and still haven’t reached 80%. What do I do?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625505November 15, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When exposed to full sun, the Adaptive Cruise Control system has difficulty detecting any cars in front of the vehicle. This leads to the vehicle accelerating up to the set speed which could lead to a crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624002November 7, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE
The contact owns a 2023 Chevrolet Bolt EUV. The contact stated that while driving at various speeds, the automatic emergency braking system engaged while there were no vehicles or objects nearby. Additionally, the contact stated that while driving at various speeds, the Super Cruise driver assistance feature disengaged unintendedly. The contact stated that upon attempting to reengage the feature, a message advising that the road lane could not be found or that the contact's face could not be read was displayed. The vehicle was taken to the dealer several times. The dealer informed the contact that the vehicle was operating as designed. Additionally, the contact stated while driving 50-60 MPH on the left lane, the Super Cruise driver assistance feature disengaged unintendedly, causing the vehicle front bumper corner to hit the wall on the driver's side. The contact stated that the driver's side of the vehicle also hit the wall and the vehicle stopped. The contact stated the front driver's side wheel and axle were fractured. The contact hit his head against the driver's side door during the incident and sustained pain, but did not seek medical assistance. A police report was filed, but the contact did not have the police report information available. The vehicle was towed to the dealer but was not diagnosed or repaired. The vehicle was then towed to Body Works on Grand, Inc.(6134 W Grand Ave, Chicago, IL 60639) to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 27,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11623961November 7, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I was driving home on the highway a few days ago I had just picked up my daughter from school as usual. My chevy braked on the with no vehicle in the front only one in the rear. The car breaked so hard it nearly stopped and the car behind swerved out of the way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623934November 7, 2024
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Generally when driving a a slow speed and truing a corner the vehicle will suddenly speed up to about 15 miles per hour. Over the last 2.5 hears this has happened about 30 times. On at lease three (3) occasions a passenger has been with me and can confirm this has happened. Each time it has happened my hands have been on the steering wheel and I have not touched any of the controls. This happens very randomly. I have taken my EVU Bolt to the dealer at leas 10 times. They have not been able to duplicate the situation. I have been in telephone and e-mail contact with the Chevrolet, EV Concierge to seek help. They suggested that I do not use the "One Peddle" feature and when it happens take a picture of the screen at the steering wheel. One time I mentioned the problem to the car salesman with the most EV experience and showed him the photos. He immediately noted that the on the screen that the cruse control was set at 15 MPH. I brought this to the attention of the dealer and the EV Concierge. So I am supposing that the issue may be related to a computer issue and the cruse control. I have had the care for about 2.5 years. I know how to handle the situation. The care is leased. The next person who has the car will be surprised and may not know how to handle the situation. The dealer has has not been able to reproduce the problem. The only dated that I can specifically say this happened are the dates on the photos that I took
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623085November 1, 2024
STEERING
Car has 38000 miles and when turning the steering will not return back. Loud popping coming from front of car when turning steering wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621013October 21, 2024
SERVICE BRAKES
1) What component or system failed or malfunctioned, and is it available for inspection upon request? - When a car stopped in front of us suddenly, the brakes on the car did not fully stop the car and continued to skid even when the break was pushed all the way down. I believe there is an issue with the EV braking system or software associated with the braking system. While this occurs rarely, this has occurred a handful of times in the last year that we have owned this car. The first time resulted in damage to my front bumper which had to be repaired. 2) How was your safety or the safety of others put at risk? - Nobody has been hurt yet. But this is absolutely a safety concern for us. 3) Has the problem been reproduced or confirmed by a dealer or independent service center? - We brought the car into the dealership in mid June 2024 and they said they found no issues with the braking system. They told me to contact Chevy's main phone number to complain. I tried calling but have not had any luck reaching a person, as I was simply put on hold for about an hour. 4) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - This was only inspected by the dealership during a routine service check in June 2024. No issues were found by them. 5) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - None that I remember.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11613970September 11, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This vehicle has now suffered 5 instances of phantom braking, clear road and clear weather in 10,000 miles of use. Two occurrences within the last week despite carefully cleaning the car and sensors/camera. Twice I have nearly been rear-ended. The dealer found no issues when this was initially reported.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609741August 20, 2024
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, ENGINE
The contact owns a 2023 Chevrolet Bolt EUV. The contact stated while driving at approximately 3 MPH and turning into a parking spot, the contact stated that the vehicle independently accelerated, drove over the parking bumper, and crashed into a tree. The contact stated that the front passenger lights and the front passenger side grill were damaged. The contact stated no warning light was illuminated. The contact was unhurt. The contact had taken the vehicle to a collision repair shop. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 5,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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