Chevrolet Avalanche Complaints (2013)

111 consumer complaints on file.

#11709721January 8, 2026
AIR BAGS
I had an auto accident that totaled my vehicle (2013 Chevy Avalanche). It was t-boned by the other vehicle with significant damage from the front quarter panel to the rear quarter panel. All on the driver's side. NONE of the airbags deployed in my vehicle. The other vehicle that hit me had all of the air bags deployed. I had my passenger airbag replaced, based on a manufacturers recall, this past summer 09/26/2025 at a certified Chevy dealer. At that time, they said everything was replaced that needed to be and confirmed that everything was working. Because NONE of the airbags deployed in my vehicle, I sustained minor injuries, i.e. cuts, bruises, etc. and my passenger sustained minor injuries as well, i.e. bruises and neck pain. At the time of the accident, there were no warning lights or messages related to air bags. All manufacturers recalls were already applied to the vehicle and the airbags were supposedly in good condition only months before the accident (i.e. 09/26/2025).
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11700589November 20, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact attempted to purchase a 2013 Chevrolet Avalanche. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 142,000, and at the time of registration, it was discovered that the mileage was 214,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582808April 13, 2024
STRUCTURE:INTERIOR PANELS:DASHBOARD
The dash has been slowly cracking the past couple of years. Which I’m concerned it will affect the air bag if ever in an accident and also dangerously sharp pieces of the dash could cause harm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552004October 26, 2023
AIR BAGS
Instrument panel (dashboard) cracked at airbag. Upon deployment shrapnel from dash panel could enter passenger compartment causing injury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536637August 5, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I am an owner of a 2013 Chevy Avalanche and must say that i enjoy driving this vehicle. The problem that i have is the vehicle has been going into Engine Power Reduced Mode. This mode makes the vehicle hard to accelerate to highway speeds. The vehicle will have a code of P2128 or P2138 which is an accelator pedel ciruit problem. I changed the acceleator pedal and did not solve the problem. I changed out the Throttle Body Sensor and still the problem remains. On the dashboard it will show Check Engine Light on, Service Stablinktrac light on, and Service Traction Control Light on. I have seen other vehicle owners experience the same problems with their vehicles and told that there was no recall and have to pay for the repairs out of pocket. These are very well made vehicles but when they going into Engine Power Reduced Mode, drive ability is diminished.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534046July 24, 2023
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
The contact owns a 2013 Chevrolet Avalanche. The contact stated while attempting to refuel the vehicle, the fuel started spilling from the fuel filler neck. The contact stated that the failure had recurred since purchasing the vehicle. The contact had taken the vehicle to three independent mechanics where it was diagnosed and determined that the fuel tube was narrower than normal and needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483483September 8, 2022
ENGINE, POWER TRAIN
Repeated instances of engine misfire/loss of power due to known issue with 5.3L Engines. Chevy/GM have repeatedly not fixed root cause/issues leading to "Stabilitrac/Traction control" error messages during engine misfire while driving in traffic. On 3 of these occasions loss power in roads/intersections with oncoming traffic. Two of these occasions,almost caused collisions. Currently truck at dealership since 4/11/22, with Warranty company (extended warranty) and Chevy dealership discussing mechanical issues with Rings, Pistons, Lifters versus "Carbon build up". Engine very low mileage per year. Total milage under 72k. Carbon is in all engines, failure root cause according to research and service department not related to carbon. In conversation with Service Manager, in past Chevy service departments followed guidelines of "Stick a plug and wire on it, and send it out". 3/19/16- 4/2/16: Issues started. Reported to Chevy performance issues. Did this on 2-3 occasions, air filter replaced one visit, told "without error messages, can not diagnose problem." 31k mile 6/18/16: "Stabilitrac/Traction control" error messages. Engine misfires start. Diagnosis fouled #7 spark plug. Spark plug replaced. Service department verbal comment, "Don't know cause, platinum plugs good to 100K, never seen this before"34k mile 2/21/18: "Stabilitrac/Traction control" error messages. Engine misfire in traffic. Diagnosis misfires with #7 spark plug. Service replaced valve cover with updated metal flap to stop oil from spraying on plug. Removed intake manifold/clean intake runners of oil deposits 7/31/21: #7 checked.No issues 53K 11/11/21: "Stabilitrac/Traction control" error messages. Engine misfire/ stall badly in traffic. Multiple misfires with #7 cylinder. Diagnosis:No issues found after error message reset.Truck perfect, passed inspection to purchase Extended warranty from dealership 4/11/22: "Stabilitrac/Traction control"error messages. Engine misfire/stall in traffic. Engine failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477931August 6, 2022
STRUCTURE:INTERIOR PANELS:DASHBOARD, STEERING: STEERING WHEEL/HANDLE BAR
The Dashboard has cracked and broken in several places and I believe this to be directly as a result of the steering wheel column and moving the steering wheel tilt positions. You could hear a cracking when moving the steering wheel position and then a sound like a bolt or something dropping inside. After this happened there was a crack immediately above, perpendicular with the steering wheel in the plastic bent portion of the dash and since that time I have noticed the steering wheel seems to shift some even when you aren’t attempting to tilt it and the dashboard is cracking in several places now. This vehicle has never been left outside of the garage. It has been driven as a secondary, leisure vehicle and is in excellent condition so please don’t say this is normal. This is a result of something that occurred after hearing the snapping sound after the steering wheel was being tilted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469117June 14, 2022
UNKNOWN OR OTHER
The one piece dashboard has been cracking in multiple places for approximately 5 years. I see that there are multiple, multiple, multiple complaints regarding this issue across various models all of which occurred after the one piece dashboard was implemented. I also saw that a class action suit was filed and dismissed because this is not a “safety issue”. In my opinion, this is a safety in the event of an air bag deployment especially with the multiple cracks (which have occurred over the years). We take immaculate care of our vehicles and rarely trade them in under 10 years. We are also retired and don’t have the luxury of dropping 2k on a dashboard replacement. We respectfully request the replacement of the dashboard under manufacturer defect. Please advise if this is possible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468612June 10, 2022
TIRES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES:TREAD/BELT
I hadn't put 3000 miles on these tires all four tires started to separate from the tire and they warped and a knot came on the side of the tires.tire # 305-40-22,its a manfacture defect in the tires.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468643June 10, 2022
AIR BAGS
In December of 2020 we took our vehicle cannon dealership,the 2013 avalanche had a recall to repair a part for the takata air bag,on January 17,2022 we had and accident, some one pulling a cow hauling trailer pull out in front of us and we hit into the cow trailer,and the air bags didn't deploy.we got injured,and we are still under the doctor,we had $9000 worth of damage,would have been worse if my husband hadn't hit brakes and we were sliding all across the highway we just couldn't avoid hitting the cow hauling trailer thanks Barbara hill.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11445564December 30, 2021
UNKNOWN OR OTHER
The Dashboard cracked all the way down the middle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437897October 23, 2021
UNKNOWN OR OTHER
I got into my 2013 Chevrolet Avalanche and found that the dash board had cracked. The crack is approx. 6"s long and runs from the windshield to the top of the rise above speedometer. It just happened and I don't know what to do about it. Can you help?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424006July 8, 2021
UNKNOWN OR OTHER
Dash has cracked as with many others experiencing the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423783July 7, 2021
AIR BAGS
Takata recall. The contact owns a 2013 Chevrolet Avalanche. The contact received notification of NHTSA campaign number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The vehicle was not taken to a local dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that there was no expected time frame for parts availability. The contact had not experienced a failure. Vin tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421232June 17, 2021
AIR BAGS
Takata recall. The contact owns a 2013 Chevrolet Avalanche. The contact received notification of NHTSA campaign number 21V053000 (Air Bags) however, the part to do the recall repair was not yet available. The manufacturer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417722May 19, 2021
AIR BAGS
I received a letter back in Feb of 2021 advising us about the passenger airbag recall. I was to wait until parts come in from GM. After months of waiting, and confirmation of others that already got the repair done, I went ahead and scheduled the recall replacement with GM themselves, which in turn set it up with Ron Norris GMC in town. Even though I set this up a couple weeks ago and have received text and email confirmations reminding me of the appointment, I just received a call from Ron Norris, I was on the way to their dealership to have this recall taken care, telling me GM does not have the part for my truck and did not give me any more information about it. This is a serious issue and I have given them plenty of time to have it replaced. You ordered them to do this and after months they still do not have parts, they are dragging their feet on something that could kill the passenger of my vehicle. Could you please push them to get the part as I do not feel safe having a passenger ride in my truck now. If something happens I will hold you and GM responsible for the delays.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412808April 19, 2021
UNKNOWN OR OTHER
DASH CRACKED OVER PASSENGER SIDE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412818April 19, 2021
UNKNOWN OR OTHER
DASHBOARD CRACK ON PASSENGER SIDE NEAR AIRBAG COMPARTMENT. CRACK ON DRIVER SIDE LEFT SIDE OF STEERING WHEEL. UNKNOWN REASON FOR THESE CRACKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408598April 18, 2021
STRUCTURE:BODY
THE DASHBOARD IS CRACKED WHICH IS EXPOSING THE AIRBAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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