Chevrolet Avalanche Complaints

2,954 consumer complaints on file.

#10822976January 29, 2016
UNKNOWN OR OTHER
I AM CONCERNED AS ALL OTHER GM OWNERS OF A CRACKED DASHBOARD. MY DASH IS CRACK IN FRONT OF THE DRIVER SEAT AND BY THE PASSENGER AIRBAG CAUSING GREAT CONCERN. IF THE DASHBOARD WOULD SHATTER DURING THE DEPLOYMENT OF THE PASSENGER AIRBAG, INJURY OR SERIOUS INJURY COULD OCCUR FROM PROJECTILE PLASTIC. ALSO, THE CRACKED PLASTIC COULD PUNCTURE OF TEAR THE DEPLOYED AIRBAG AND DEFLATE THE PROTECTIVE ABILITIES OF THIS DEVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823049January 29, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 CHEVROLET AVALANCHE. WHILE DRIVING 35 MPH, THE CONTACT NOTICED AN ABNORMAL NOISE COMING FROM THE DASHBOARD ALONG WITH A LARGE CRACK RUNNING FROM THE DRIVER TO THE PASSENGER SIDE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822492January 27, 2016
UNKNOWN OR OTHER
DASHBOARD IS CRACKED AT THE PASSENGER SIDE AIRBAG AND ON TOP OF THE INSTRUMENT CLUSTER ON DRIVER SIDE. I AM CONCERNED FOR MY FAMILY'S SAFETY IF WE'RE IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822041January 25, 2016
UNKNOWN OR OTHER
BOUGHT USED IN THE BEGINNING OF SEPTEMBER 2015 AND A MONTH LATER NOTICED TWO CRACKS IN MY DASHBOARD (ONE BY THE PASSENGER SIDE AIR BAG AND THE OTHER OVER THE GAUGE CLUSTER). IN NOVEMBER I CONTACTED CHEVROLET CUSTOMER SERVICE AFTER READING MANY HAVE HAD SIMILAR PROBLEMS AND THEY HAD A DEALERSHIP LOOK AT IT AT THEIR EXPENSE BUT TOLD ME IT WOULD TAKE OVER $1,000 TO REPAIR. I FEEL THAT IF THIS IS A COMMON PROBLEM, GM SHOULD BE RESPONSIBLE FOR BECAUSE IF I WERE TO GET IN AN ACCIDENT THE DASHBOARD CAN BECOME PIECES OF SHRAPNEL AND INTERFERE WITH THE AIRBAG DEPLOYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820731January 17, 2016
UNKNOWN OR OTHER
I HAVE TWO CRACKS IN MY DASH, ONE AT THE TOP LEFT CORNER OF THE PASSENGER AIR BAG AND ONE OVER THE INSTRUMENT CLUSTER. I ALSO HAVE BROKEN SUPPORTS IN THE FRONT SECTION OF THE DASH. THIS IS A KNOWN ISSUE THAT IS DOCUMENTED ON A FACEBOOK PAGE CALLED "07-13 GM CRACKED DASH SAFETY HAZARD FOR ALL TRUCKS". THIS IS A SAFETY HAZARD IF THE AIRBAG DEPLOYS AND THE DASH BREAKS UP INTO PIECES, CREATING FLYING SHARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820613January 16, 2016
AIR BAGS, UNKNOWN OR OTHER
DASHBOARD CRACKED AND KEEPS CRACKING ONE RIGHT BY PASSENGER AIRBAG AND IT STARTED WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820368January 15, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
DASH CRACKED WITH 3 LARGE CRACKS AT 30,000 MILES AND CHROME TRIM ON DOOR HANDLES ALSO PEELED WITH SHARP EDGES. BOTH WERE REPLACED BY DEALER AND CRACKED AGAIN WITH < 10,000 ADDITIONAL MILES GM REFUSED TO REPLACE UNLESS I PAID 1/2 THE COST OF $1200 SO NEVER GOT FIXED. THIS HAS HAPPENED TO THOUSANDS OF OTHERS AND GM SHOULD BE RESPONSIBLE FOR DEFECTS. I WORKED FOR GM AND SOMEONE TOLD ME THEY WERE USING TOO MUCH TORQUE WHEN THE DASHES WERE INSTALLED BUT GM WILL NOT ACCEPT RESPONSIBILITY. I FEEL IT IS A SAFETY ISSUE AS FAR AS THE AIRBAGS MIGHT GO OFF ACCIDENTALLY WHILE DRIVING OR NOT IN THE EVENT OF AN ACCIDENT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820276January 14, 2016
AIR BAGS, UNKNOWN OR OTHER
DASHBOARD HAS CRACKED INTO MULTIPLE PIECES AROUND AND BEHIND THE INSTRUMENT CLUSTER AND NEAR THE AIRBAG. NUMEROUS CALLS WITH CHEVY HAVE FAILED TO RESOLVE THE PROBLEM AND CHEVY REFUSES TO GUARANTEE, IN WRITING, THAT THE AIRBAG WILL STILL DISCHARGE PROPERLY IN AN ACCIDENT AND REMAIN SEATED PROPERLY AND THAT THE RADIO WILL NOT DISLODGE FROM THE DASH. THIS VEHICLE IS WELL MAINTAINED AND HAS APPROXIMATELY 51K MILES ON IT. THIS IS A HUGE SAFETY CONCERN AND IS A COMMON ISSUE WITH ALL VEHICLES WITH THE SAME DASH MADE FROM 2009-2013. CHEVY HAS ACKNOWLEDGED THIS IS AN ISSUE YET REFUSES TO REPAIR OR REPLACE UNLESS THEY ARE FORCED TO IN A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819972January 13, 2016
UNKNOWN OR OTHER
I JUST NOTICED THAT THERE ARE 2 CRACKS IN DASHBOARD OF MY 2008 CHEVY AVALANCHE. ONE ABOVE THE INSTRUMENT PANEL, AND THE OTHER ON THE PASSENGER SIDE. AS REPORTED NUMEROUS TIMES HERE I AM CONCERNED THAT THE CRACKED PLASTIC COULD BE DANGEROUS AND POTENTIALLY DAMAGE THE AIRBAGS ON DEPLOYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820064January 13, 2016
AIR BAGS, UNKNOWN OR OTHER
THE DASH IS CRACKED IN 3 PLACES 2 OF WHICH ARE NEAR THE PASSENGER AIR BAG THAT COULD POSSIBLY AFFECT THE DEPLOYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819744January 12, 2016
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2007 CHEVROLET AVALANCHE 1500. THE CONTACT NOTICED THAT THE CHROME PAINT WAS PEELING FROM THE DOOR HANDLE, CAUSING A SHARP TEXTURE. THE CONTACT SUSTAINED A HAND INJURY FROM THE FAILURE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10819041January 8, 2016
STRUCTURE
VEHICLE HAS BEEN AND IS DRIVEN UNDER NORMAL CONDITIONS AND IS ACCIDENT FREE. CRACKS TO DASH ABOVE INSTRUMENT PANEL AND BY PASSENGER AIRBAG. IT'S AN OBVIOUS MANUFACTURE DEFECT, OTHER GM OWNERS ARE FILING COMPLAINTS WITH THE SAME ISSUE. MY CONCERN IS THE CRACK MAY INFLICT UNNECESSARY INJURY OR FURTHER INJURY TO THE PASSENGER IN THE EVENT THE AIRBAG DEPLOYS. I'M HOPING THOSE RESPONSIBLE FOR INSURING THIS DEFECT DOES NOT CAUSE HARM TO A PASSAGE TAKES A PROACTIVE STANCE AND INVESTIGATES THIS ISSUE. THANKS - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818796January 7, 2016
STRUCTURE:BODY
MY DASHBOARD HAS CRACKED. IT EXTENDS NEARLY HALF WAY ACROSS THE ENTIRE DASHBOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818412January 6, 2016
STRUCTURE:BODY
BEGINNING OF DECEMBER 2015, NOTICED A DASH CRACK OVER INSTRUMENT PANEL BEHIND STEERING WHEEL. ALSO SMALL CRACK BY PASSENGER AIR BAG. CONTACTED AND TOOK TO RAY CHEVROLET. I EXPRESSED CONCERN ABOUT CRACK BY AIRBAG--WAS TOLD BY SERVICE MANAGER THAT IT WAS PROBABLY NOT A SAFETY ISSUE AND THE AMOUNT THAT I HAD TO PAY WAS DETERMINED BY A FORMULA BY GM. GM SAID THERE IS A FORMULA BUT LOCAL DEALER HAS LEEWAY ON PRICE. FIRST OFFER WAS $320; SECOND OFFER BY DEALER $200. GM SAYS THEY CAN'T HELP. NOTICED ON THE INTERNET, LOTS OF COMPLAINTS ABOUT THIS VERY ISSUE. CRACK BY DASH APPEARS TO BE GETTING LARGER. CAR IS IN EXCELLENT CONDITION AND HAS BEEN WELL CARED FOR. 57,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818449January 6, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 CHEVROLET AVALANCHE. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED IN THREE PLACES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE CRACKS WERE CAUSED BY THE HEAT FROM THE SUN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000. UPDATED 03/16/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818519January 6, 2016
UNKNOWN OR OTHER
MY DASHBOARD ON MY CHEVY AVALANCHE HAS BEEN CRACKED FOR AWHILE. I WAS GETTING IN MY TRUCK ON THE WAY TO WORK ONE MORNING AND NOTICED MY DASHBOARD HAD CRACKED. ONCE ARRIVING TO WORK IN CASUAL CONVERSATION WITH MY COWORKERS, I MENTIONED THAT MY DASH WAS CRACKED. AMONG THE PEOPLE I WAS SPEAKING WITH, 2 OF THEM HAD THE SAME PROBLEM. AT THE END OF MY WORK DAY I CALLED CHEVROLET AND WAS TOLD THERE WAS NOTHING THEY COULD DO ABOUT IT, I ALSO CALLED ON THE FOLLOWING DAY AND SPOKE WITH SOMEONE ELSE AND THEY APOLOGIZED AND TOLD ME SAME THING, NOTHING THAT THEY CAN DO ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818324January 6, 2016
STRUCTURE:BODY
CRACKED DASHBOARD IN 3 PLACES DURING NORMAL USE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818379January 6, 2016
STRUCTURE:BODY
DASH BOARD/INSTRUMENT PANEL CRACKED AND SEPARATED FROM MOUNTING CLIPS DY AIR BAG AND OVER INSTRUMENT CLUSTER. EXTREMELY LIKELY FLYING OBJECT INJURY POSSIBLE IN ANY SPEED ACCIDENT. THIS IS THE SECOND DASH IN THIS TRUCK TO HAVE THE SAME PROBLEM. THE FIRST DASH WAS REPLACED UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818022January 5, 2016
AIR BAGS, UNKNOWN OR OTHER
DASH BOARD AROUND THE INSTRUMENT PANEL TO THE PASSENGER SIDE AIRBAG IS CRACKED. I DON'T KNOW WHAT CAUSED IT TO START BUT IT STARTED AS A SMALL CRACK THEN IT BEGAN TO SPREAD ACROSS THE DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818257January 5, 2016
UNKNOWN OR OTHER
CRACKED DASH....DASH CRACKED SETTING IN MY PARKING LOT. IT PRESENTS A CLEAR SAFETY CONCERN IF THE AIRBAG DEPLOYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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