CAN-AM Spyder Complaints (2018)

26 consumer complaints on file.

#11699733November 17, 2025
UNKNOWN OR OTHER
BRP has a recall for the output shaft for the 2018 Can Am Spyder F3T. Just after receiving the recall letter the output shaft on my Spyder went out. My bike does have more than the 37,000 miles on it. This is a known defect with this Bike. It is not right that BRP knows this part is defective and has a milage limit on it. This bike is my daily driver for work. I have contacted BRP and have been told as my bike has more miles that i am just up a creek without a paddle as I still owe more than $11,000. on this bike. I have asked for a call back and have not received any. I think this is wrong of them to put a milage cap on this part as it is designed to last the bike its lifetime. I have even told them i would cover parts if they would cover labor on this. I just really need some help with this issue. Thank You [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693290October 14, 2025
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
The affected part is the engine output shaft, which is part of the vehicle’s powertrain and propulsion system. BRP issued Recall 24V-728 for this defect, stating that the shaft can break and cause a sudden loss of propulsion, creating a safety hazard. I received the recall notice in April 2025 and have been unable to safely operate the vehicle since then. I contacted every authorized Can-Am dealer within 150 miles, but all confirmed they could not perform the recall repair because replacement parts were unavailable. The first available dealer, Team Mancuso Powersports Southwest, accepted the vehicle on September 23, 2025, and has now had it for over three weeks with no estimated repair date. Several dealers have indicated that this is a nationwide parts shortage, suggesting the manufacturer has not supplied recall parts to service centers. BRP Customer Relations confirmed that parts are back ordered with no ETA and cited border and customs delays as the reason. As a result, my vehicle has been inoperable for over five months, and the defect remains unresolved. The manufacturer has not provided a repair, replacement, or refund as required under federal recall law (49 U.S.C. §30120). This delay affects my safety and that of other riders since the recall defect directly impacts vehicle propulsion. I am requesting NHTSA to investigate BRP’s handling of Recall 24V-728 and ensure the manufacturer provides a timely, lawful remedy to affected owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678222August 4, 2025
POWER TRAIN
The contact owns a 2018 Can-Am Spyder RT. The contact stated that while driving at 35 MPH and attempting to upshift into the next gear, the shifter seized and failed to operate as designed. The contact pulled over, and the vehicle was towed to a local dealer, where the vehicle was diagnosed, and the contact was informed that the left shifting switch on the handlebar was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 2,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669004June 24, 2025
ENGINE, FUEL/PROPULSION SYSTEM
My wife RODE our 2018 Can Am Spyder 70 miles to have recall 24V728 completed on 4/23/25. Today is 6/24/25 and we still do not have vehicle back. Dealership pulled engine replaced output shaft put it back together and it will now not shift correctly. Dealership has been trying to figure out the problem and in contact with BRP. At first it was something about it not accepting updated programming, then it was something about an oil pressure sensor creating the issue, and now they say it is the HCM which I believe is hydraulic control module in the transmission. On May 7th in an email from BRP Customer Service this statement below was made by the customer service representative. "I have spoken with the dealership, and they have reassured me that the new issues you've mentioned are indeed linked to the recall. They are working diligently to resolve these matters and expect your unit to be repaired by the end of this week." It is now 6/24/25 and BRP is trying to walk back the statement made above by saying it is not related to recall simply because what they think the problem is, is not an inexpensive part. Fact of the matter is it was fully functional when my wife rode it down to dealership the work was done and now the transmission will not shift properly and what they think will fix the issue just happens to be inside the transmission the dealership just had torn apart. Based on other comments from other owners of this type of vehicle I am not the first one to have problems with this recall and I don't believe BRP has a dealer network entirely capable of doing the recall, and the BRP Customer Service rep has been of little help. I do have all the emails between myself and the BRP customer service rep if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659487May 7, 2025
POWER TRAIN, ENGINE
After receiving the safety recall notice from the manufacturer, BRP, in January 2025, I attempted to have the safety recall completed at a dealership in the Pittsburgh PA area. I was initially told by the MOSITES Dealership that they were not able to complete the safety recall because of the time it takes to perform the recall, which ties up their service lifts and mechanic's time. I contacted BRP, who contacted MOSITES WEST in Pittsburgh, PA, and they made a service appointment to complete the safety recall on April 3rd. I dropped the bike off for service on April 3rd. Weeks later, I was told by Gabe in the MOSITES Service Dept. they were waiting for parts and had not started the repair. I contacted BRP who verfied MOSITES West had received the parts and that MOSITES would start the repair soon. That was April 24th. I called and left message for Gabe at the MOSITES West Service Dept. in May for an update but got no return phone call. I contacted BRP and asked for an update and a possible loaner vehicle if it would take much longer, since MOSITES had my bike for more than 30 days. On May 7th, BRP advised MOSITES had not started the safety recall yet, a loaner vehicle was not possible, and MOSITES could not say when they would be able to start the recall repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655876April 21, 2025
POWER TRAIN
The contact owns a 2018 Can-Am Spyder F3. The contact received notification of NHTSA Campaign Number: 24V728000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643394February 18, 2025
POWER TRAIN
The contact owns a 2018 Can-Am Spyder RT. The contact received notification of NHTSA Campaign Number: 24V728000 (POWER TRAIN). The vehicle was taken to a local dealer; however, the recall repair was not completed. The manufacturer was made aware of the issue; however, the manufacturer declined to repair the vehicle. The contact was informed that the mileage requirement had been exceeded as stated in the recall remedy. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638999January 28, 2025
POWER TRAIN
Referance Recall Number 24V728. On 22 Jan 2025 manufacturer BRP indicates vehicle does NOT require defective output shaft replacement for vehicles with mileage over 37282. My vehicle has a little over 40,000 miles. In Part 573 Safety Recall 24V-728 (22 Jan 2025) "Vehicle 2" states "All the My2018 population was assembled with the new flexation method and are included". Taking this strategy, BRP is failing to repair a vehicle included as part of the at risk population of vehicles. A safety recall should have no mileage cap. Safety recalls involve USE, VALUE, and SAFETY, not longevity/mileage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630989December 16, 2024
POWER TRAIN
The contact owns a 2018 Can-Am Spyder RT. The contact received notification of NHTSA Campaign Number: 24V728000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and opened a case. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602625July 16, 2024
POWER TRAIN
While riding at approximately 65 miles per hour, the vehicle started to get slower and slower until it eventually came to a stop. The vehicle had 15,451 miles on the odometer at the time of the failure and had to be towed to a dealership for inspection / repair. The dealer advised that the shaft that the sprocket rides on had excessive play and that the intermediate shaft failed / snapped.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594808June 17, 2024
ENGINE, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
While driving on a straight stretch of highway at posted highway speeds of 75mph, no additional acceleration, torque, turning, or high rpms, my bike experienced a sudden jolt and immediate loss of propulsion. I was able to pull to the side of the highway to find my front left drive shaft had completely sheared off, the front sproket (currently under recall, which has not yet been replaced according to my dealer's service records) thankfully was caught by the frame underneath or it could have flown out into traffic and hit the other biker behind me or other traffic, or causing me to crash. My drive belt remained fully in tact but was dislodged and dragging, another risk factor for crash. There was absolutely NO warning indicators, lamps, warning lights, messages at all. I definitely felt my life was at risk with this issue. The bike has only 8400 miles on it. Upon additional research online, it shows others have had this same issue and have stated possible casting defects of the drive shaft from the manufacturer. I have the parts currently in my posession, and have an appointment June 26, 2024 with the dealer for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515583April 5, 2023
PARKING BRAKE
The contact owns a 2018 CAN-AM Spyder F3. The contact stated that the parking brake was inoperable. The parking brake had seized. The brake warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that there was a defective parking brake motor and a TSB regarding the failure had expired. The manufacturer was contacted and referred the contact to the dealer for assistance. The failure mileage was approximately 17,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496409December 7, 2022
POWER TRAIN
The contact owns a 2018 Can-Am Spyder F3. The contact received notification of NHTSA Campaign Number: 22V352000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488634October 10, 2022
UNKNOWN OR OTHER
Shifting / stalling problems: 2018 F3L SE6 **Problem has occurred using each of my 2 Spyder keys Problem definition: At times, bike stalls while driving...begins shaking and remains in last gear prior to the stall. Gear shown in Display does not change from gear it was last in when bike stalled out. Orange exclamation point ! (Vehicle Malfunction) appears on lower left corner of Display and the last gear the bike was in prior to stalling still appears on Display. The gray banner, Transmission Fault also flashed quickly on Display for 2 of the 4 total fault occurrences. This happened when I was traveling in higher gears, approx. RPM at 3900-4200, as in 3rd, 4th, 5th or 6th gear. It stalls with no power to throttle and loss of shifting. **What I do to clear error – so far: Pull off road, turn bike key off, wait a few minutes, remove / reinsert key. Sometimes had to do the re-start procedure 2-3 times before display error clears. ONLY if Display error is cleared do I have power on the engine. Sometimes can start bike with error still in display, but have NO POWER from throttle to engine. Stalling issues happened to me: 7/31/22, 08/04/22, 08/17/22. Dealer duplicated issue - see invoices. BRP Can-Am: had dealer "reprogram"? or update the VCM, and to clean the HCM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481666August 28, 2022
SERVICE BRAKES
Parking brake will not release. This has happened multiple times. Sept 2021, I had to manually disengage parking brake to get the bike to move. I drove it without a parking break until I could get it in to the dealer. Dealership claimed it was a low battery issue and reattached the parking brake. Aug 2022, same issue waiting for the dealership to come pick up my bike for repair because I it not drivable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481667August 28, 2022
SERVICE BRAKES
Aug 22 Parking brake will not release AGAIN. This has happened multiple times. This is a known issue and has been reported multiple times. This needs to be address/fixed by BRP! Sept 2021, I had to manually disengage parking brake to get the bike to move. I drove it without a parking break until I could get it in to the dealer. Dealership claimed it was a low battery issue and reattached the parking brake. Aug 2022, same issue waiting for the dealership to come pick up my bike for repair because I it not drivable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481330August 26, 2022
POWER TRAIN:DRIVELINE:CHAIN/BELT
2018 SPYDER F3. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS MADE RELATED TO NHTSA SAFETY RECALL 22V-352. THE CONSUMER STATED THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER DUE TO THEM HAVING POOR SERVICE. THE VEHICLE WAS REPAIRED AT LOCAL SHOP THAT SPECIALIZES IN THE SPYDER VEHICLE. THE CONSUMER REQUESTED TO BEREIMBURSED FROM THE MANUFACTURER BUT THEY ONLY OFFERED REIMBURMENT FOR THE COST OF THE PARTS NOT LABOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471468June 28, 2022
POWER TRAIN
While riding motorcycle suddenly bike loss ability to move under its own power, no response to throttle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470889June 24, 2022
POWER TRAIN
The contact owns a 2018 Can-Am Spyder RT. The contact received notification of NHTSA Campaign Number: 22V352000 (Power Train) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469969June 19, 2022
FUEL/PROPULSION SYSTEM
While driving the vehicle a clunking sound was heard and at the same time I experienced a loss of propulsion. The vehicle is currently in the process of being repaired as it was determined that the front drive sprocket main drive shaft had sheared. Fortunately I was able to pull off the highway at an intersection onto a much less congested street. There were not warning lights or indications that forewarned me of this event. The vehicle was towed as it was unable to proceed under its own power to the residence of the owner. After further evaluation the vehicle was taken to a dealership for diagnosis and repair. The VIN provided has no displayable records on Carfax.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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