CAN-AM Spyder Complaints (2012)

47 consumer complaints on file.

#11527282June 15, 2023
STRUCTURE:BODY
Upon cruising down the highway about 60 MPH,my powered windshield support arm broke and the windshield fell back toward me in between the handle bars. Upon inspection,arm broke in half leaving the windshield unsupported. Our safety was put at risk because windshield was laying flat instead of upright for protection from winds and bugs or debris as designed. We had to prop it up with a coat to finish our ride. Doing research on Spyder owners forum,we discovered it is an ongoing problems with this support arm and we are not the lone incident. BRP should recall this for safety reasons. BRP sells a replacement unit for $800, totally unexceptable as this is a part that should not fail.no warning lights could predict this. Parts are available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396160February 14, 2021
FUEL/PROPULSION SYSTEM
SMELL FUEL VAPORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325830May 25, 2020
ENGINE, FUEL/PROPULSION SYSTEM
I HAVE A 2012 CAN AM SPYDER RT LIMITED WITH EXTREME HEAT ON MY RIGHT FOOT AND AROUND THE SEAT. ALSO HAVE OVERWHELMING GASOLINE FUMES AFTER PARKING THE BIKE. MAKING IT UNUSABLE AND NO FUN AND DANGEROUS TO RIDE. PURCHASED JULY 14 2017. 7,200 MILES. HAD CONTACT SEVERAL TIMES WITH LOCAL DEALER ABSOLUTELY NO HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310775February 22, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
DYNAMIC POWER STEERING FAILURE AT 5,900 MILES. NO POWER STEERING AT SLOW SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232054July 15, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
ON 7/11/2019 MY 2012 CANAM RT SE5 STARTED THROWING OUT VSS FAULT CODE, I TOOK IT HOME AND CONTACTED MY LOCAL CANAM SERVICE COMPANY. THEY ASKED ME TO BRING IT IN WHICH I DID THE NEXT DAY. ENROUTE TO THE SHOP IT BEGAN SHOWING ABS LIMP HOME MODE BUT WAS NOT IN LIMP HOME MODE. ONCE CONNECTED TO THE SHOP COMPUTER I WAS ADVISED THE BIKE WAS THROWING OUT NUMEROUS CODES AND FALSE CODES. THEN I WASXADVISED THIS BIKE HAS HAD NUMEROUS ELECTRICAL PROBLEMS SINCE 2013 IP TO AND INCLUDING REPLACING THE ENTIRE INSTRUMENT CLUSTER AT 15000+ MILES. SINCE PURCHASING THW BIKE IT CONSTANTLY SHORTS THE HORN OUT AND I HAVE TO REPLACE THE FUSE. IN ADDITION TO THE VSS/ABS CODES THE SHOCK COMPRESSOR HAD STARTED COMING ON AND OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231750July 14, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MY WIFE AND I WERE RIDING TO HAWKS NEST STATE PARK IN WEST VIRGINIA, MY CAN-AM SPIDER CAUGHT ON FIRE AROUND THE FUEL CAP AREA WE WERE COMING TO A STOP GOING ABOUT 10 MILES AN HOUR TO 0. I FELT HEAT ON MY LEFT LEG LOOKED DOWN AND SAW FLAMES AND TOLD MY WIFE TO GET OFF THE BIKE AND WE GOT OFF AND THE BIKE, IT BURNED FOR A FEW MINUTES BEFORE SOMEONE PUT THE FIRE OUT WITH AN EXTINGUISHER. WE HAD FUELED UP ABOUT 35 MILES PRIOR TO THIS STOP. THERE ARE RECALLS ON THIS MOTORCYCLE BUT NOT MY SPECIFIC VIN #- WHY? I SEE THIS IS THE EXACT SAME PROBLEM WITH OTHER 2008 TO 2012 CAN-AM SPYDERS WITH VAPOR LEAK OR FUEL LINE LEAK RECALLS. I HAVE ONLY OWNED THIS CAN-AM FOR THREE MONTHS I AM GRATEFUL WE ARE NOT HURT BUT THIS COULD'VE BEEN REALLY REALLY BAD THESE ARE KNOWN FOR CATCHING FIRE AS I AM LEARNING AND READING I AM FORTUNATE YES- PLEASE STOP THESE BIKES FROM BEING SOLD!! THE ROAD WAS HILLY 2 LANE COUNTRY ROAD. SUNSHINE 85 DEGREES. RUINED OUR DAY AND BIKE!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11219050June 10, 2019
SERVICE BRAKES
WHILE STOPPING AFTER 25 MILES. THE REAR BRAKES EMITTED A BURNING ODOR AND FAILED. THE REAR CALIPER AND ROTOR HAVE BEEN REPLACED TWICE AND REAR BRAKE PADS REPLACED 4 TIMES SINCE NEW WITH ONLY 6500 TOTAL MILES ON VEHICLE. ROTORS BECOME WARPED AND DISCOLORED FROM EXCESSIVE HEAT OCCASIONALLY GLOWING ORANGE AT NIGHT. THESES BRAKES HAVE FAILED SEVERAL TIMES WITH FACTORY PARTS AND CERTIFIED MECHANIC REPAIRS. TAKEN TO AUTHORIZED DEALER SEVERAL TIMES REQUESTING TO OPEN A CASE WITH BRP THAT IS QUICKLY IGNORED AFTER SEVERAL ATTEMPTS TO RESOLVE. THIS VEHICLE IS UNSAFE TO RIDE AND OBVIOUSLY HAS A FACTORY DEFECTIVE BRAKING SYSTEM. SERIOUS ACCIDENTS OR DEATH IS LIKELY TO RESULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157300December 10, 2018
ENGINE
TL* THE CONTACT OWNED A 2012 CAN-AM SPYDER RT. WHILE THE VEHICLE WAS AT AN INTERSECTION, THE CONTACT NOTICED SMOKE IN FRONT OF THE MOTORCYCLE NEAR THE ENGINE. THE CONTACT GOT OFF THE MOTORCYCLE AND IT CAUGHT ON FIRE SECONDS LATER. A POLICE REPORT WAS NOT FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A TOW YARD. THE MOTORCYCLE WAS TOTALED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,600.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11144620November 1, 2018
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
JUST PURCHASED MY SPYDER RT ......NOTICED A STRONG SMELL OF FUEL AFTER A DRIVE ABOUT 30 MINUTES. I OPENED MY FUEL CAP AND NOTICED THAT THE FUEL WAS WAY HOTTER THAN IT SHOULD BE. ALSO REAR BRAKES ARE VERY NOISY, AND FOUND OUT THIS IS A COMMON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123141August 28, 2018
FUEL/PROPULSION SYSTEM
WHILE RIDING MY SPYDER THE HEAT FROM THE ENGINE GETS SO INTENSE THAT IT CAUSES THE GAS TO BOIL AND THE ENGINE LETS OFF GAS VAPOR. THIS VAPOR IS RELEASED UNTIL THE BIKE COOLS. I HAVE WORRIES THAT THIS WILL IGNITE SO I MUST LEAVE THE SPYDER OUTSIDE OF MY GARAGE UNTIL THE SMELL DISSIPATES. .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102948June 21, 2018
EXTERIOR LIGHTING
WHEN DRIVING VEHICLE WITH FACTORY TRAILER ATTACHED THE LIGHT CONNECTION FROM TRAILER TO VEHICLE FAILED. THE LOCK ON VEHICLE BROKE ALLOWING THE TRAILER CORD TO BECOME DISCONNECTED. THIS MEANS THERE ARE NO LIGHTS, TURN SIGNAL OR BRAKE LIGHTS ON THE TRAILER. THIS IS IMPOSSIBLE FOR THE DRIVER TO DETERMINE UNTIL THE DRIVER STOPS AND DISMOUNTS THE VEHICLE. I BELIEVE THAT BRP (THE MANUFACTURE) IS AWARE OF THIS SAFETY ISSUE BECAUSE PARTS ARE NO LONGER AVAILABLE BUT HAVE ISSUED AN UPDATED PART NUMBER FOR REVISED PARTS. BRP FEELS IT IS THE CUSTOMERS RESPONSIBLITY TO PURCHASE THE REPLACEMENT PARTS AT A COST OF APPROX. FIVE HUNDRED DOLLARS. IT IS MY BELIEF THAT BECAUSE THE OWNER HAS NO WAY OF KNOWING ABOUT THIS PROBLEM UNTIL IT OCCURS AND IT BECOMES AN IMMEDIATE SAFETY ISSUE BRP SHOULD HAVE ISSUED A RECALL FOR REPLACEMENT ON ALL EFFECTED VEHICLES. I FEEL THIS PART IS DEFECTIVE, BRP KNOWS IT IS DEFECTIVE AND CHOOSES TO PROFIT FROM SELLING UPDATED PARTS RATHER THAN RECALLING THE DEFECTIVE VEHICLES FOR UPGRADE.. THIS PUTS THE RIDER AND HIS PASSENGER IN A DANGEROUS, ILLEGAL AND LIFE THREATENING POSITION. I AM ASKING FOR THE NTSB TO LOOK INTO THIS SITUATION BEFORE SOMEONE IS KILLED BECAUSE OF IT. YOU CAN REFERENCE MY CASE WITH BRP. CASE # [XXX] THE DEALER WHO SOLD THIS VEHICLE NEW ALSO BELIEVES THIS IS A SERIOUS SAFETY CONCERN AND SHOULD HAVE BEEN REPAIRED AT MANUFACTURES COST. I HAVE OWNED THIS VEHICLE SINCE NEW AND THIS IS THE SECOND TIME THE CONNECTION FAILED, ALTHOUGH THE FIRST TIME APPROX. TWO AND A HALF YEARS AGO I THOUGHT I HAD FAILED TO PROPERLY LOCK CONNECTION. THIS TIME WHEN IT FAILED THE LOCK WAS COMPLETELY MISSING. BRP RESPONSE TO MY CLAIM WAS THAT THE PLUG WAS IMPROPERLY INSTALLED. IT WAS A FACTORY INSTALLATION. NOTHING HAD BEEN CHANGED FROM NEW. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091172May 1, 2018
FUEL/PROPULSION SYSTEM
PROBLEM SINCE NEW. WHEN PARKING IN MY GARAGE OR ANY LOCATION, HUGE AMOUNT OF FUEL ODER / VAPOR IN THE GARAGE. NEED TO ALWAYS VENT THE GARAGE FOR HOURS!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091174May 1, 2018
ENGINE
PROBLEM SINCE NEW. AMAZING ABOUT OF HEAT GENERATED UNDER THE SEAT AND IN THE LEG AREA ON BOTH SIDES (ESPECIALLY THE RIGHT) FROM POOR ENGINE COMPARTMENT VENTING AND EXHAUST SYSTEM ISOLATION. VERY, VERY UNCOMFORTABLE AT TIMES ON THE LEGS AND SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062761January 15, 2018
FUEL/PROPULSION SYSTEM
MY 2012 SPYDER CAUGHT FIRE WHILE RIDING IT IN WEST PEMBROKE PINES FLORIDA ON A BEAUTIFUL SUNDAY AFTERNOON AT A TRAFFIC LIGHT I LOOKED DOWN TO FIND FLAMES COMING UP THROUGH THE GLOVE COMPARTMENT COVER AND THROUGH THE SIDE PANELS THANK GOD I WAS STOPPED AND SOME PEOPLE IN CARS HELPED ME PUT IT OUT NOW BRP SAYS IT'S NOT THERE PROBLEM BUT AFTER THE GAS CAP WAS CHANGED UNDER THE RECALL I COULD STILL SMELL GAS FUMES WHEN I CAME TO A STOP I WONDER HOW THEY CAN SAY IT'S NOT THERE PROBLEM AND DID / WON'T EVEN LOOK AT THE BIKE THAT'S A LOAD OF CRAP
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11023795September 16, 2017
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
FUEL SMELL, LEAKS, EXCESSIVE FUEL CONSUMPTION, AND POOR PERFORMANCE INCLUDING VEHICAL STALLLING IN HEAVY TRAFFIC. THE FUEL ISSUE OCCURS WHILE DRIVING AT ANY SPEED. THE FUEL ODOR IS INTOLERABLE AND CAUSES SEVERE HEADACHES AND NAUSEA WHILE DRIVING. OTHER PEOPLE NOTICE THAT I SMELL LIKE FUEL L AFTER RIDING MY CAN-AM. FOR THESE REASONS I CAN NO LONGER DRIVE IT WITHOUT RISK OF BEING OVERCOME BY THE FUEL VAPORS POTENTIALLY CAUSING AN ACCIDENT. THESE PROBLEMS CONTINUED AFTER HAVING THE VEHICLE SERVICED AT A CAN-AM DEALER. THEY REPLACED SOME EMISSIONS HOSES THAT HAD CRACKED BUT IT TOOK SO MANY MONTHS TO FIND THE PROBLEM THAT IT WAS NO LONGER COVERED BY THE EMISSIONS WARRANTEE. THE PERFORMANCE IMPROVED BUT STILL WON'T IDLE SMOOTH AND SURGES WHILE DRIVING. THEE IS ONLY 6,230 MILES ON THIS VEHICLE. DOCUMENTED SERVICE REPORTS ARE AVAILABLE AT TOUSLEY MOTORSPORTS INC, 1400 CO RD E EAST, VADNAIS HEIGHTS, MN 55110. PHONE (651) 483-8296. PREVIOUS UNRESOLVED DIAGNOSTIC ATTEMPTS IN 2016, WERE AT DAKOTA MOTOR SPORTS, 628 CIRCLE DR, ABERDEEN, SD 57401. PHONE (605) 725-2887. THERE IS ALSO A PROBLEM WITHE THE REAR BRAKE CALIPER WHEN THE CALIPER FAILS TO RELEASE COMPLETELY AND DESTROYS BOTH THE BRAKE ROTOR AND BRAKE PAD REPEATEDLY. THE ROTOR BECOMES RED HOT WHILE DRIVING CREATING A FINITE RISK, FLYING METAL SHRAPNEL AND SERIOUS RISK FOR LOSS OF CONTROL EITHER WITH REAR WHEEL LOCK UP OR BRAKING FAILURE WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906363September 14, 2016
ENGINE
TL* THE CONTACT OWNS A 2012 CAN-AM SPYDER RT MOTORCYCLE. WHILE AT A RED LIGHT, THE VEHICLE STALLED AND WAS ABLE TO RESTART. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863498May 5, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HAVE A PROBLEM WITH MY SPYDER RT MOTORCYCLE HEADLIGHTS NOT WORKING. I BOUGHT THE MC 2/2012. HAVE HAD THE HEADLIGHT RELAY REPLACED 4 TIMES SINCE 7/23/13. IN APRIL 2015, I WAS RIDING IN THE WEST VIRGINIA MOUNTAINS AT NIGHT AND MY HEAD LIGHTS WENT OUT. THIS IS VERY DANGEROUS. THE SPYDER DEALER CALLED THE HOME OFFICE AND THEY SAID THAT THEY COULD NOT FIX IT BECAUSE IT WAS NOT UNDER WARRANTY. IT WAS UNDER WARRANTY WHEN I FIRST HAD THE PROBLEM. I CALLED THE HOME OFFICE TODAY AND THEY TOLD ME THE SAME THING. AFTER ARGUING WITH TECHNICIAN HE HUNG UP ON ME. THIS IS A VERY DANGEROUS PROBLEM AND NEEDS TO BE ADDRESSED IMMEDIATELY BEFORE SOMEONE LOSES THEIR LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859947April 17, 2016
FUEL/PROPULSION SYSTEM
WHEN I STOP TO GET GAS ON A HOT DAY THE GAS IN THE GAS TANK IS BOILING I THINK THIS IS A DANGEROUS SITUATION I HAVE NOTICED THIS BEFORE ON MY BIKE. THE BIKE HAD ONLY 1/4 TANK FULL AND HAD RODE FOR AT LEAST 50 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746275August 5, 2015
STEERING
MY WIFE AND I WERE DRIVING OUR SPYDER ON HWY. #2 FROM SEDRO WOOLLY TO WINTHROP, WA. WE WERE TRAVELLING WITH TWO OTHER VEHICLES WHICH WERE AHEAD OF US. THE ROAD IS VERY CURVY THROUGH THE MOUNTAINS AND WE KEPT TO THE SPEED LIMITS POSTED. THE WEATHER WAS SUNNY AND THE ROADS DRY. WE WERE TRAVELLING EAST AND HAVING AN ENJOYABLE TIME. HOWEVER AT MILE 144 WE CAME ACROSS ANOTHER CURVE IN THE ROAD AND THE SPYDER STEERING FROZE AND WOULD NOT TURN. IT WENT STRAIGHT INTO THE OTHER LANE OF TRAFFIC AND STRAIGHT INTO THE GUARD RAILING. WE WERE TRAVELLING AT THE POSTED SPEED OF 35 MPH. AT THE TIME WHEN THE STEERING FROZE. MY WIFE WAS THROWN FROM THE SPYDER AND RECEIVED NUMEROUS BRUISES AND ROAD RASH. A SIMILAR INCIDENT HAPPENED IN MAY THIS YEAR WHEN TAKING A CORNER BUT WE WERE ABLE TO STOP SAFELY. AT THAT TIME WE DIDN'T THINK MUCH OF THAT INCIDENT. HOWEVER THIS TIME IT WAS MORE SERIOUS AND WE KNOW SOMETHING MUST BE WRONG. IT APPEARS THAT WHEN DRIVING MOUNTAIN/CURVY ROADS, THE STEERING HEATS UP AND THE POWER STEERING ON THE SPYDER FAILS TO WORK. I SEE THAT CAN AM SPYDER HAS HAD THIS ISSUE PREVIOUSLY. THE SPYDER HAS ONLY 4,800 MILES ON IT AND IS THREE YEARS OLD.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10724443June 9, 2015
FUEL/PROPULSION SYSTEM
I PURCHASED THIS SPYDER ON 6/25/2012 AND I HAVE EXPERIENCED A PROBLEM ALL THE TIME I HAVE OWNED THIS MOTORCYCLE. IF I PARK IT IN THE GARAGE THE FUMES ARE HORRIBLE AND I HAVE TO VENTILATE THE GARAGE FOR A WHILE. I HAVE DISCUSSED IT WITH THE DEALERSHIP SINCE MY FIRST SERVICE WHICH WAS 7/23/2012 AND I WAS TOLD THE CANISTER THAT TAKES THE FUMES OFF THE CARBURETOR FILLS WITH FUEL AND BECAUSE I DON'T RUN THE MACHINE ABOVE 5000 RPMS ENOUGH THE FUEL LEAKS OUT ON THE FLOOR INSTEAD OF GOING THROUGH THE ENGINE. 5000 RPMS IN 4TH GEAR IS 58 MILES PER HOUR. 3 MILES AN HOUR OVER THE LEGAL SPEED LIMIT. 5000 RPMS IN 5TH GEAR IS 68 MILES PER HOUR WHICH IS 3 MILES AN HOUR OVER FREEWAY SPEEDS. I ASKED TO HAVE THE RPMS CHANGED LOWER SO IT WOULD EMPTY OUT EASIER AND THE DEALERSHIP SAID THIS WAS NOT POSSIBLE BECAUSE THE ENGINE WOULD OPERATE TOO ROUGH. I HAVE TRIED TO CONTACT BRP AND WAS UNSUCCESSFUL BECAUSE THE ANSWER I GOT WAS TO TAKE IT TO THE DEALERSHIP AND HAVE THEM CONTACT BRP. I ALSO EXPERIENCE PROBLEMS WHEN I AM OPERATING IN TOWN BECAUSE THE MACHINE GETS VERY WARM AND YOU START DEALING WITH GAS FUMES FROM SOMETHING GETTING WAY TOO WARM. BOTH PROBLEMS HAVE BEEN AN ISSUE SINCE I HAVE OWNED THE MACHINE AND I WAS TOLD TO PARK THE MACHINE OUTSIDE UNTIL IT COOLS INSTEAD OF DEALING WITH THE REAL ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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