CAN-AM Spyder Complaints (2010)

37 consumer complaints on file.

#11589203May 16, 2024
STEERING
The motorcycle has lost power steering. There was a recall on some of these machines, but mine was not recalled. The power steering failure was intermittent for a while and now it has failed completed. The dealer wants almost $2000 for this repair. The machine can be driven but without power steering it is dangerous. The machine only has 5700 miles on it. A $5000 machine is not worth putting $2000 into it for power steering that should never fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577412March 14, 2024
FUEL/PROPULSION SYSTEM
After driving 30 miles with ambient temps near 70 degrees F, I was home stopped the vehicle, smelled gas and check under the bike. Raw fuel was running from the evap canister vent hose and dripping on the concrete. The temps under the poly housings are so high that fuel boils and over takes the canister causing and unsafe a possible catastrophic situation of fuel pooling u see the vehicle. The issue has been reported the BRP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545404September 19, 2023
STEERING
The contact owns a 2010 Can-Am Spyder RT. The contact stated while driving 55 MPH, the steering wheel became firm. The power steering and parking brake warning lights were illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and stated that the vehicle was not included in a recall. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235018July 26, 2019
FUEL/PROPULSION SYSTEM
POSSIBLE DPS FUME CANISTER CONCERN ON RECALL. FUEL CAP SEEMS TO ALLOW WATER INSIDE OF THE FUEL TANK? WHICH THEN CAUSES THE BIKE TO SPUTTER AND NOT WANT TO "BREATH." WHEN THE BIKE IS WARMING UP, IT'S SPITTING AND SPUTTERING, DOES NOT WANT TO IDLE PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000262June 20, 2017
STEERING
I PURCHASED MY CAN-AM SPYDER IN 2013 IT WAS BRAND NEW. IT NOW ONLY HAS 5,000 MILES ON IT. I GOT THE DPS ERROR AND TOOK IT TO THE CAN-AM DEALER THEY SAID IT IS GOING TO COST ME 2500 TO GET IT FIX (AND THAT THIS ERROR ISN'T ONE THAT COULD BE PUT OFF). I ASKED IF IT IS COVERED BY WARRANTY OR A RECALL SYSTEM THEY SAID NO THAT MY VIN # DIDN'T FALL IN THAT CATEGORY. I LOOKED IT UP ON THE CAN-AM WEBSITE AND ALL THE WEBSITE SAYS IS THE MAKE AND MODEL AND YEAR OF THE RECALL NOT THAT IT IS LIMITED TO A VIN # RANGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888403July 25, 2016
FUEL/PROPULSION SYSTEM
ON SUNDAY, JULY 7, 2016, WHILE RIDING FROM OKLAHOMA CITY, OKLAHOMA TO TAOS, NEW MEXICO, I STOPPED FOR GASOLINE AT A GAS STATION SOMEWHERE IN NORTHEASTERN NEW MEXICO, POSSIBLY AROUND CLAYTON. WHEN I BEGAN TO UNSCREW THE GAS CAP, I HEARD A HISSING SOUND COMING FROM THE GAS TANK. THIS IS NOT UNUSUAL, AS THE GAS FREQUENTLY BOILS IN THE TANK, LIKELY DUE TO THE CLOSE PROXIMITY OF THE EXHAUST SYSTEM ON EACH SIDE OF THE FUEL TANK, BUT THIS TIME THE HISSING SOUNDED LIKE THE PRESSURE MAY HAVE BEEN HIGHER THAN NORMAL. I WENT AHEAD AND REMOVED THE GAS CAP, AT WHICH POINT GASOLINE AND/OR GAS VAPORS SPEWED OUT OF THE GAS TANK, KNOCKING THE GAS CAP FROM MY HAND AND HITTING ME IN THE FACE, NECK AND SHOULDERS, AND SPRAYED OVER THE GAS PUMP AT WHICH I PARKED AND RAINED DOWN ON MY BROTHER'S MOTORCYCLE WHERE HE HAD PARKED TO PURCHASE FUEL. THE SPYDER WAS STATIONARY WITH THE PARKING BRAKE APPLIED AND THE IGNITION SWITCHED OFF AT THE KEY. THE ENGINE WAS NOT RUNNING AND HAD BEEN SWITCHED OFF FOR LESS THAN ONE MINUTE. WE HAD BEEN RIDING IN EXTREME HEAT, MY BROTHER'S BMW READ 106 DEGREES WHILE THE SPYDER READ 117 DEGREES. THE SPYDER'S TEMP IS NORMALLY CONSIDERED TO RUN HIGHER THAN THE ACTUAL TEMPERATURE, SO WE BELIEVE THE 106 DEGREE TEMP TO BE MORE ACCURATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722855June 2, 2015
STEERING
TL* THE CONTACT OWNS A 2010 CAN-AM ROADSTER SPYDER RTSM5. WHILE DRIVING APPROXIMATELY 30 MPH, THE DYNAMIC POWER STEERING AND LIMP HOME MODE WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V162000 (STEERING). THE FAILURE MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715177May 7, 2015
AIR BAGS, SUSPENSION
TL* THE CONTACT OWNS A 2010 CAN-AM SPYDER RT. UPON STARTING UP THE MOTORCYCLE, A FAILURE OCCURED IN WHICH THE THE AIR BAG FOR THE SUSPENSION OVER INFLATED. THE CONTACT STATED THAT THE POSITION SENSOR FAILED CAUSING THE AIR BAG TO FILL TO CAPACITY WITHOUT WARNING AND OTHER COMPONENTS FAILED ASSOCIATED WITH THE SUSPENSION. THE MOTORCYCLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT IF THE MANUFACTURER APPROVED THE MODIFICATION, THERE NEEDED TO BE AN INSTALLATION OF A RELEASE VALVE. THE MANUFACTURER'S TECHNICIAN STATED THAT A RELEASE VALVE WAS NOT PART OF THE DESIGN FOR THIS MODEL AND WAS AWARE THAT THE SENSOR FAILURE CAUSED THE AIR COMPRESSOR TO RECEIVE MORE AIR THAN NECESSARY WHICH CAUSED ADDITIONAL FAILURES. THE MOTORCYCLE WAS TAKEN TO THE DEALER WHO REPLACED THE SPRING STOPPER, NEW VALVES, NEW LEVELING ARMS, THE SHOCKS, A CAP, NEW SPRINGS, A GUIDE SPRING, URETHANE CUSHION, ONE SHOCK, A FLANGE HEX SCREW, 2 SPACERS, 1 SHOCK ABSORBER, SCREW HEX FLANGES, 2 NUTS, 2 HEX FLANGES AND THE POSITION SENSOR. A TECHNICIAN ALSO TEST DROVE THE MOTORCYCLE AFTER THE REPAIRS WERE COMPLETED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXMATE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650514October 27, 2014
ENGINE, ELECTRONIC STABILITY CONTROL (ESC), STEERING, EXTERIOR LIGHTING:TURN SIGNAL, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TOOK BIKE TO INTO BERT'S MEGAMALL IN AZUSA, CA. TO HAVE COOLANT TANK REPLACED AS FOUND COOLANT DRIP ON DRIVEWAY FIRST WEEK OF OCT 2013. HAD TO LEAVE BIKE SO THEY COULD ORDER PARTS. WAS CALLED BY SERVICE MGR. SEVERAL DAYS LATER AND WAS TOLD THAT THEY RAN VIN AND DPS SAFETY RECALL HAD NOT BEEN DONE AND COULD NOT RELEASE BIKE UNTIL DONE. I SAID IT WAS OK! TO DO RECALL. PICKED UP BIKE SEVERAL DAYS LATER AND TURN SIGNAL WOULDN'T CANCEL AFTER TURN. RETURNED TO DEALER. THEY HAD NOT ZEROED STEERING. FIXED! LEFT DEALER GOT ON FREEWAY AND WENT ABOUT 3MILES CLUSTER LIT UP AND BIKE WENT INTO LIMP MODE. RETURNED BIKE. MORE PARTS TO ORDER. SPARK PLUG WIRE GROUNDED TO HEAD. ANOTHER WEEK PICKED UP BIKE AFTER REPAIR. SERVICE MGR. SAID THEY HAD DONE A CLUSTER UPDATE (FILE 215800215) TEMP. BAR GRAPH - ENGINE TEMP. HIGHER AFTER UPDATE. MAY 14, 2014 TRAILERED BIKE TO LOCAL DEALER IN LAFAYETTE, LA . CHECK ENGINE LIGHT ON AND RUNNING ON ONE CYLINDER. DIAGNOSED AS ECM CORRUPTED. REPLACED ECM. BIKE RUNS BUT TO HOT TO RIDE MORE THAN 3 MILES. AS SOON AS TEMP BAR GRAPH REACHES 5 BARS. CAN FEEL BIKE RADIATING HEAT FROM STANDING SEVERAL FEET FROM BIKE BIKE NOT SAFE TO RIDE. UPDATED 11/18/14*CN *TR *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626682August 20, 2014
STEERING
AT RANDOM TIMES, THE POWER STEERING GOES OUT ON THE SPYDER WITH NO WARNING. IT DOESN'T SHOW ANY CODES WHEN IT HAPPENS. DOESN'T MATTER IF IT'S ON A STRAIGHT STRETCH OR CURVE. DIFFICULTY TURNING THE WHEELS WHEN THIS HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626680August 20, 2014
ENGINE
EXTREME HEAT ON THE RIGHT SIDE NEAR MY FEET. INSTALLED FANCAN, WITH NO RESULT. ALSO, HEAT IS EXPERIENCED AROUND THE SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625899August 18, 2014
FUEL/PROPULSION SYSTEM, ENGINE AND ENGINE COOLING
STRONG SMELL OF GASOLINE IN GARAGE AFTER RIDE ON A HOT DAY. ASKED LOCAL DEALER AND WAS TOLD NOT TO OVERFILL FUEL AS IT WOULD OVERFLOW INTO A CANISTER. SO I NEVER OVERFILL. BUT AFTER SEVERAL MORE INSTANCES RIDING ON HOT DAYS I ALWAYS SMELL GAS AND HAVE NOTICED SEVERAL TIMES THAT THE FUEL IN THE TANK IS BOILING. YOU CAN OPEN THE CAP AND SEE IT. THIS HAS BEEN ONGOING SINCE PURCHASE IN MAY2011. DEALER TOLD ME MY VIN WAS NOT PART OF THE RECALL FOR NEW GAS CAP. BUT WE HAVE BEEN CONCERNED SINCE WE PURCHASED THIS BIKE, GAS FUMES IN THE SAME ROOM WITH A WATER HEATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620923August 8, 2014
STEERING, ENGINE
POWER STEERING UNEXPECTEDLY GOES OUT, BUT THROWS NO CODES. TIRE PRESSURE GOOD, OIL/WATER IS NORMAL. DEALER DOESN'T HAVE A SOLUTION. ALSO, ENGINE PUTS OUT SOME EXTREME HEAT ON DRIVER'S LEGS...ESPECIALLY THE RIGHT SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544260September 18, 2013
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2010 CAN-AM SPYDER RTS. THE CONTACT STATED THAT WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE FUEL SYSTEM HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 28,400. UPDATED 10/17/13*LJ THE CONSUMER WAS INFORMED THERE WAS NO FIX FOR THE PROBLEM. UPDATED 10/22/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543959September 16, 2013
VEHICLE SPEED CONTROL, POWER TRAIN
AS I WAS DRIVING MY SPYDER WOULDN'T SLOW DOWN AND I WAS AT 66MPH.. I DOWN SHIFTED AND IT STILL STAYED AT 66MPH. NO MATTER HOW MUCH I PRESSED ON THE BRAKE IT STAYED AT 66. LUCKY I HAD ENOUGH SENSE TO TURN THE BIKE OFF, BUT BY THEN I WAS IN THE WOODS BECAUSE I HAD TO AVOID HITTING OTHER CARS. MY POWER STEERING WASN'T WORKING AT THE TIME AND I CALLED BRP ON JULY 3 TO ASK THEM IF IT WAS STILL UNDER WARRANTY BECAUSE IT WAS REPLACED IN APRIL OF 2011. THEY TOLD ME IT WAS. SO I HAD THE ACCIDENT TWO WEEKS LATER NOW BRP WONT PAY FOR MY POWER STEERING UNIT. THEY SAID IT WAS DUE TO THE ACCIDENT EVEN THOUGH THEY HAVE NOTES ON ME CALLING IN ABOUT IT TWO WEEKS BEFORE THE ACCIDENT. MY BIKE IS ALWAYS IN THE SHOP. I CALLED BRP AND SPOKE TO A REPRESENTATIVE THERE AND HE TOLD THAT HE HAS NEVER SEEN SO MANY NOTES ON A BIKE. WHEN I FIRST GOT THE BIKE I HAD IT FOR TWO MONTHS AND THEN IT WAS IN THE SHOP FOR 9 WEEKS AND WHEN I GOT IT BACK NOBODY COULD TELL ME WHAT WAS WRONG WITH IT. I NEVER HAD THE BIKE FOR A WHOLE SUMMER YET WITH OUT A PROBLEM AND BRP DOESN'T SEEM TO B WORRIED ABOUT IT. AND TO TOP IT OFF THEY DON'T SEEM TO BE CONCERNED ABOUT THEIR PRODUCT BEING STUCK AT 66MPH. THEY ACT LIKE ITS NORMAL FOR THEIR PRODUCT TO DO THAT. THEY GAVE ME NOTHING AND REFUSE TO LET ME SPEAK TO A MANAGER. I PAID OVER 20,000 FOR THE BIKE AND I WOULD THINK YOU WOULD GET BETTER CUSTOMER SERVICE. I LOVE THE BIKE BUT ITS JUST TO MANY PROBLEM WITH IT AND BRP KNOWS IT BUT REFUSES TO HELP. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10514316May 30, 2013
VEHICLE SPEED CONTROL
WHILE TRAVELING ON HIGHWAY AT APPX. 70 MPH, MY CRUISE CONTROL DROPPED OUT REDUCING VEHICLE SPEED TO SUCH A DEGREE TO BE A DANGER TO ME AND ANY FOLLOWING VEHICLES. I PULLED OFF THE HIGHWAY IN ATTEMPT TO DETERMINE PROBLEM; I WAS UNSUCCESSFUL. IT HAPPENED SEVERAL MORE TIMES SO I QUIT USING CRUISE CONTROL. DEALER LATER DETERMINED IT WAS THE HOUSING-SWITCH. IT IS OUT OF WARRANTY AND CAN-AM WON'T STAND BEHIND THE PRODUCT EVEN THOUGH IT HAS LESS THAN 6000 MILES ON IT. I BELIEVE PART IS DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494003January 13, 2013
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH, EXTERIOR LIGHTING:TURN SIGNAL
SINCE DAY ONE MY 2010 RT'S TURN SIGNAL SWITCH HAS NOT CANCELLED CORRECTLY. WHEN PUSHED IT USUALLY TURNS ON THE OPPOSITE SIGNAL THIS MISLEADS OTHER DRIVERS WHO BELIEVE I MAY BE ABOUT TO MAKE A TURN OR FILTER IN E.G I USE THE RH TURN SIGNAL TO MOVE TO THE RIGHT AND WHEN I CANCEL IT THE LH TURN SIGNAL COMES ON - I HAVE TO MOVE THE SWITCH INTO A CENTRAL POSITION AND PUSH IT IN SOMETIMES SEVERAL TIMES TO GET THE LH TURN SIGNAL TO CANCEL VEHICLES HAVE MOVED UP BEHIND ME AND ASSUMING I WILL BE MOVING OVER HAVE NEARLY RUN INTO THE BACK OF ME BRP HAVE BEEN AWARE OF THIS PROBLEM FOR SOMETIME BUT DON'T SEEM TO BE TAKING ACTION PUTTING CAN-AM SPYDER RIDERS AT RISK OF A SERIOUS ACCIDENT OR A FATALITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488563December 11, 2012
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE
MOTORCYCLE CAUGHT ON FIRE AT FUEL TANK WHILE TRAVELING WITH RIDER. MY FRIEND (ALSO ON A SPYDER) AND I TRAVELED FROM AUSTIN TO GALVESTON,TEXAS. WE ARRIVED AT OUR HOTEL, PARKED UNDER THE AWNING, TURNED OFF OUR BIKES AND WENT INSIDE TO CHECK IN. AFTER 10 MINUTES OR SO, WE RESTARTED OUR BIKES TO RIDE TO THE DESIGNATED PARKING SPACES. FLAMES SHOT OUT FROM UNDER THE LEFT SIDE OF MY SEAT AT THE FUEL TANK. I IMMEDIATELY JUMPED OFF, OBTAINED A FIRE EXTINGUISHER FROM THE HOTEL LOBBY AND PUT OUT THE FIRE PRIOR TO THE FIRE DEPARTMENT'S ARRIVAL. FIRE MARSHALL REPORT AND PICTURES AVAILABLE. THE BIKE WAS TOWED TO HOUSTON AND A REPAIR ORDER OF $7057 SUBMITTED TO FOREMOST INSURANCE COMPANY. THE LAST FILL UP OF GASOLINE WAS 50 MILES PRIOR TO THE FIRE. ALL GAS RECEIPTS ARE AVAILABLE. I HAVE BEEN AN EMERGENCY ROOM NURSE FOR OVER 20 YEARS AND REALIZE ACCIDENTS HAPPEN. I AM VERY SAFETY CONSCIOUS. WHY WOULD I WANT TO GET BACK ON A BIKE THAT CAUGHT FIRE FOR NO APPARENT REASON? AFTER REVIEWING COMPLAINTS ON LINE AT WWW-ODI.NHTSA.DOT.GOV AND INTERNET IT IS CLEAR THERE IS SOME SORT OF SAFETY DEFECT. MULTIPLE FIRES HAVE OCCURRED AND SOME BIKES HAVE BURNED TO THE GROUND. THE PROBLEM WAS NOT IDENTIFIED, THEREFORE, UNABLE TO BE SOLVED. FRANKLY, I AM AFRAID TO GET BACK ON THIS BIKE ONCE IT'S REPAIRED. ALL SERVICE RECORDS ARE AVAILABLE. ALL MAINTENANCE HAS BEEN PERFORMED AT THE DEALERSHIP AS SCHEDULED. I HAVE EXPERIENCED MULTIPLE PROBLEMS WITH THIS BIKE IN THE PAST. IT HAS BEEN TOWED TWICE BEFORE THIS INCIDENT AND HAS RUINED VACATIONS. IT EVEN HAD A CRACKED HEADER PIPE AT 4,000 MILES. I PURCHASED AN EXTENDED WARRANTY DUE THE PROBLEMS I HAVE HAD. WHAT DOES IT TAKE FOR A RECALL? THANK GOODNESS I WAS NOT AT HIGHWAY SPEED AND ABLE TO JUMP OFF AND NOT SUFFER ANY INJURIES. UNFORTUNATELY, I SEE FATALITIES AND BURN VICTIMS EVERYDAY IN MY LINE OF WORK. I DO NOT WANT TO BECOME ONE OF THEM!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10461655June 13, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 CAN-AM SPYDER RT. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 12V159000 (SERVICE BRAKES, AIR CONTROL: FOOT CONTROLS). THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE REPAIRS. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 4,626.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457183May 2, 2012
SERVICE BRAKES, HYDRAULIC
RECEIVED A RECALL NOTICE FROM BOMBARDIER RECREATIONAL PRODUCTS ON MY 2010 CAN-AM SPYDER RT SE5 CONCERNING POSSIBLE BRAKE FAILURE. HAVE CALLED THE DEALER TWICE AND THEY DO NOT HAVE THE REPAIR PARTS REQUIRED. THE DEALER STATED THEY HAVE BEEN WAITING FOR AT LEAST 4 WEEKS FOR PARTS TO MAKE REQUIRED REPAIRS BUT HAVE NOT RECEIVED ANY. THERE IS NO EXPECTED DATE WHEN THE DEALER WILL RECEIVE THE PARTS. THE RECALL LETTER STATES, "THIS CONDITION MAY INCREASE THE RISK OF A CRASH POSSIBLY RESULTING IN INJURY OR DEATH." BASED ON THIS WARNING I NO LONGER RIDE MY CAN-AM SPYDER AND THE DEALER CAN GIVE ME NO ASSISTANCE. WHAT CAN I DO TO FORCE BOMBARDIER RECREATIONAL PRODUCTS TO HONOR THEIR RECALL? *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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