Cadillac SRX Complaints (2009)

27 consumer complaints on file.

#10508881April 19, 2013
AIR BAGS
PASSENGER AIR BAG DOES NOT COME ON WITH PASSENGER IN SEAT: 9/23/2010 SAME;10/11/2010 SAME10/102011 SAME SUPPRESSION MODULE REPLACED;6/202012 PASSENGER AIR BAG LIGHT IS IN THE OFF POSITION 3/12/2013 PASSENGER AIR BAG IS IN THE OFF POSITION SUPPRESSION MODULE REPLACED 4/3/2013 PASSENGER AIR BAG IS IN THE OFF POSITION SUPPRESSION MODULE REPLACED 4/19 /2013 AIR BAG LIGHT IS IN THE OFF POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371799December 20, 2010
AIR BAGS:SIDE/WINDOW
I WAS DRIVING MY 2009 CADILLAC SRX. ANOTHER VEHICLE RAN A STOP SIGN AND STRUCK ME ON THE DRIVER'S SIDE. THE POINT OF IMPACT WAS ON THE LEFT FRONT WHEEL AND THE LEFT FRONT DOOR. THE SIDE AIRBAGS FAILED TO DEPLOY INSPITE OF EXTENSIVE DAMAGE TO THE VEHICLE. THE FRAME WAS BENT, THE DOOR WOULD NOT OPEN AND THE CAR WAS NOT DRIVABLE. THE REPAIR COSTS ARE ESTIMATED @7500. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10355295September 13, 2010
TRACTION CONTROL SYSTEM
HAVE HAD MY SRX INTO THE DEALER TWICE FOR THE SAME REASON THAT UPON ACCELERATION OF VEHICLE LOOSES POWER AND HESITATES DUE THE STABILITY TRACTION SYSTEM . IT WILL HESITATE AND THEN KICK IN. THIS IS VERY BAD WHEN TRYING TO TAKE OFF FROM A STOP AND INTO TRAFFIC AND THE CAR JUST LOOSES THE ABILITY TO ACCELERATE. THE ENGINE IS GONG BUT YOUR NOT AND THEN IT WILL FINALLY KICK IN. THE DEALER REPLACED A SENSOR THE LAST TIME BUT THIS TIME SAID THAT THEY HAD THE CODE BUT WAS UNABLE TO DUPLICATE IT WHEN DRIVING IT. SO THEY RESET IT AND ERASED THE CODE BUT UNSURE IF THAT WILL WORK. THEY CLAIM THAT THEY HAVE NEVER HEARD OF IT BUT UPON RESEARCHING THIS ON THE INTERNET HAVE FOUND SEVERAL PEOPLE HAVE HAD THE SAME ISSUES HAPPEN TO THEM TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354528September 8, 2010
TIRES, TIRES:BEAD
TL*THE CONTACT OWNS A 2009 CADILLAC SRX WITH GOODYEAR EAGLE RSA 235/65/17 255/60/17 ORIGINAL EQUIPMENT TIRES. THE CONTACT STATED THAT ON THE INSIDE OF ALL FOUR TIRES THE BELTS WERE SEPARATED. GOOD YEAR WAS NOTIFIED AND STATED THEY WOULD GIVE HIM 30% OFF OF THE LIST PRICE. THE TIRES HAVE BEEN REPLACED WITH A DIFFERENT BRAND OF TIRES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295646December 14, 2009
TRACTION CONTROL SYSTEM
ON 2 SEPARATE OCCASIONS WITH 2 DIFFERENT DRIVERS THIS REAR WHEEL DRIVE VEHICLE WITH "A" TRACTION RATED TIRES LOST CONTROL AND THE BACK END SPUN AROUND 90 DEGREES. THIS VEHICLE HANDLED EXTREMELY POORLY ON WET ROADS AND THE MANUFACTURER COULD FIND NO DEFECTIVE SYSTEMS. TRACTION CONTROL/STABILITRAC WAS ACTIVE AND WORKING. *TR THE CONSUMER REQUESTED ANY AFFIRMATION RELATED TO THE CADILLAC SRX REAR WHEEL DRIVE AND STABILITY ON WET PAVEMENT OR POOR ROAD CONDITIONS. THE CONSUMER TRADED THE VEHICLE IN WITHIN 2 MONTHS OF OWNERSHIP. UPDATED 01/21/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283859September 14, 2009
SEATS
HEAD REST IS TOO FAR FORWARD FOR MY HEAD COMFORT. IT CAUSES PHYSICAL PAIN WITHIN 5-10MINUTES OF DRIVING THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275380June 30, 2009
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL*THE CONTACT OWNS A 2009 CADILLAC SRX. THE OWNER'S MANUAL FOR THE CONTACT'S VEHICLE STATED THAT IF THERE WAS A SENSOR IN THE PATH OF THE SUNROOF, IT WILL RETRACT WHEN OPENING. THE SUNROOF IN HER VEHICLE DOES NOT RETRACT. THE DEALER STATED THAT THE SUNROOF WAS WORKING PROPERLY AND DOES NOT NEED REPAIR. THE CURRENT MILEAGE WAS 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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