Cadillac SRX Complaints (2015)

443 consumer complaints on file.

#11202626April 20, 2019
EXTERIOR LIGHTING
WHEN DRIVING AT NIGHT, IT IS NEARLY IMPOSSIBLE TO SEE WITH NOT ONLY THE LINES IN THE ROAD, BUT ANYTHING IN THE ROAD! THIS IS THE MOST UNSAFE VEHICLE I'VE EVER DRIVEN. WHEN I HAVE TO USE MY BRIGHTS TO NAVIGATE MY WAY, OBVIOUSLY THOSE VEHICLES WHO PASS ME...AS WERE AS THOSE IN FRONT OF ME ( LESS THAN 200 FEET) GET ANGRY. THEY DONT REALIZE THAT IT'S MORE DANGEROUS FOR ME TO DRIVE WITH MY BRIGHTS OFF! I HAD OTHER PEOPLE TRY DRIVING IT AS WELL BOTH IN TOWN, AND RURAL ROADS AND THE CLOSEST HIGHWAY....AND EVERY PERSON HAD THE EXACT SAME RESULTS. A BEAUTIFUL CAR WITH LEMON HEADLIGHTS! I'VE HAD THIS CAR 3 WEEKS AND AM LIVID THAT NOBODY AT THE LOCAL CADILLAC DEALER KNEW ANYTHING ABOUT THESE HEADLIGHT PROBLEMS WITH THIS CAR! I HAD GONE THROUGH CONSUMER REPORTS, BLUE BOOK VALUES ET ....I THOUGHT THAT I HAD ADEQUATELY DONE MY RESEARCH! THEN... I GOOGLED 2015 CADILLAC SRX HEADLIGHTS ! THE INFORMATION WAS ALL THERE...HUNDREDS OF COMPLAINTS. CLASS ACTION SUITS AND A RECALL ON THEM IN CALIFORNIA! SOMEONE WILL BE KILLED DUE TO THESE LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195333April 10, 2019
EXTERIOR LIGHTING
HEADLIGHTS ARE SO DIM I CANNOT SEE THE ROAD AT NIGHT. I TRIED TO REPLACE THE ORIGINAL BULBS WITH LED LIGHTS AND WHILE IT HELPED A LITTLE I STILL CANNOT SEE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193926April 4, 2019
EXTERIOR LIGHTING
I NOTICED THAT THE HEADLIGHTS ON MY 2015 CADILLAC SRX BECAME EXTREMELY DIM AROUND JULY OF 2018. IT IS VERY HARD TO SEE WELL WHEN DRIVING AT NIGHT, AND IT IS A HAZARD!! I MENTIONED THE PROBLEM WITH THE LIGHTS BEING DIM WHEN I WENT IN FOR AN OIL CHANGE AT THE DEALERSHIP, BUT I WAS TOLD THERE WAS NOTHING THEY COULD DO TO FIX THE PROBLEM. AT THE NEXT OIL CHANGE, I AGAIN COMPLAINED ABOUT THE DIM LIGHT PROBLEM. THE DEALERSHIP REPLACED THE HEADLIGHTS WITH NEW CADILLAC BULBS (UNDER WARRANTY), BUT THAT DID NOT FIX THE PROBLEM. THEN, ATER MORE COMPLAINING TO THE DEALERSHIP, I CONTACTED CADILLAC. CADILLAC SUGGESTED THAT THE DEALERSHIP CHANGE THE CADILLAC BULBS (NO LONGER UNDER WARRANTY) WITH AFTER MARKET BULBS. THOSE BULBS ALSO DID NOT FIX THE PROBLEM!!! I AM VERY UNHAPPY, AND AM STILL DRIVING AROUND WITH DANGEROUSLY DIM LIGHTS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186308March 12, 2019
EXTERIOR LIGHTING
LOW BEAM LIGHTING GIVES YOU NO VISIBILITY WHILE DRIVING IN THE DARK. I HAVE TO USE THE HIGH BEAMS AND BLIND THE ONCOMING TRAFFIC. THIS IS A SAFETY ISSUE FOR BOTH ME AND ONCOMING DRIVERS. ME, BECAUSE I WOULD WRECK USING MY LOW BEAMS AND ONCOMING VEHICLES COULD WRECK WHEN I USE MY HIGH BEAMS BLINDING THEM. I AM TOLD THIS IS BECAUSE OF THE MALFUNCTION OF THE SEAL AROUND THE LIGHTS.....IT LETS MOISTURE IN. I HAVE HAD THE BULBS REPLACED, BUT IT DID NOT HELP THE SITUATION. PLEASE DO A RECALL NATION WIDE FOR THIS, NOT JUST FOR FLORIDA OR NEW YORK, BEFORE SOMEONE IS BADLY HURT OR KILLED AND A LAWSUIT IS FILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185828March 11, 2019
EXTERIOR LIGHTING
2015 CADILLAC HEAD LIGHTS ON DIM IS WHERE I AM UNABLE TO DRIVE AT NIGHT. THEY ARE VERY DIM AND AFTER TAKING TO DEALER WHEN IT WAS STILL UNDER WARRANTY THERE WAS NOTHING THAT THEY COULD DO. THIS NEEDS TO BE A RECALL ON GMC. IF ANYTHING SHOULD HAPPEN TO ME WHILE DRIVING AT NIGHT, GMC WILL BE HELD LIABLE FOR ANY INJURIES OR DEATHS. I HAVE THREE TIMES WHERE A CAR HAS PULLED OUT IN FRONT ON ME AND WE ALMOST COLLIDED. PLEASE RESPOND TO THIS COMPLAINT WITH THE LATEST NEWS ON THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184756March 7, 2019
EXTERIOR LIGHTING
"TAKATA RECALL" WHILE DRIVING AT NIGHT THE HEADLIGHTS STARTING TO BE DIM. I THOUGHT IT WAS MY EYE SITE AT FIRST. LAST FRIDAY MARCH 1, 2019 MY HUSBAND WAS WITH ME DRIVING IN RISING SUN MARYLAND AND IT GOT REAL SCARY AS WE WERE DRIVING AND THEY WENT ALMOST TOTALLY DARK. I SLOWED TO A CRAWL AND HIT MY HIGH BEAMS JUST A SECOND BEFORE I HIT THE ONCOMING CAR FROM THE OTHER DIRECTION. I WAS ALREADY ACROSS THE LINE AND GOING TO HIT THE CAR. MY HIGH BEAMS BLINDED THE CAR COMING TOWARD ME AND THEY WERE SCREAMING AT ME. IT WAS LIKE DRIVING ON A BACK ROAD IN A SNOW STORM WITH NO VISIBILITY. MY HUSBAND WOULD NOT LET ME DRIVE BACK FROM DINNER AFTER BEING SO UPSET. HE DROVE AND HAD TO USE THE HIGH BEAMS, HE SAID I HAVE TO TELL YOU THAT WAS A VERY SCARY SITUATION. WHEN WE PARKED FOR DINNER THE HEADLIGHTS TURNED A CLOUDY RAINBOW COLOR. WE HAD THE LIGHT BULBS REPLACED AND THERE IS NO DIFFERENCE. THE DEALER WANTS $1,000 TO REPLACE THE HEADLIGHT ASSEMBLY TO FIX THE PROBLEM. THIS CAR IS IN EXCELLENT CONDITION , WHY SHOULD I HAVE TO PAY $1,000 TO REPLACE THIS. I HAVE SEEN THE COMPLAINT SITES AND THERE SEEMS TO BE A LOT OF PEOPLE HAVING THIS ISSUE. THIS IS NOT SAFE AND YOU CAN NOT DRIVE AT NIGHT UNLESS YOU WANT TO TAKE YOUR LIFE IN YOUR HANDS OR THE LIFE OF OTHERS WHEN YOU HAVE TO DRIVE WITH HIGH BEAMS. PEOPLE ARE NOT HAPPY WHEN YOU DO THAT AND THAT COULD CAUSE ROAD RAGE ISSUES. THIS CAR IS NOT SAFE AT NIGHT, PLEASE CONSIDER DOING SOMETHING ABOUT THIS. I WILL NOT PUT MY GRANDKIDS IN THIS CAR AS I AM TOO SCARED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184353March 5, 2019
EXTERIOR LIGHTING
THE NEXT AREA OF CONCERN WAS ENTERING THE CAR DEALERSHIP (TRAPP CADILLAC IN HOUMA, LOUISIANA) ON 12/28/2018 TO HAVE THE HEADLIGHTS CHANGED. THE COST OF THIS CHANGE/REPLACEMENT WAS $942.94 FOR THE LABOR. THE DEALERSHIP DID, HOWEVER, WARRANTY THE HEADLIGHTS. MADE THE HEADLAMPS GOOD, BUT REFUSE TO HONOR THE LABOR(SEE ATTACHED) WHEN DRIVING AT NIGHT/RAINING DAYS THE LIGHTS WERE SO DIM VISIBILITY WAS ALMOST IMPOSSIBLE FOR SAFE DRIVING. THERE WAS A SERIOUS PROBLEM WITH THE HEADLIGHTS ON MY CADILLAC. I CHOSE FOR THE SAFETY OF MY FAMILY AND OTHERS THIS PROBLEM MUST BE ADDRESSED IMMEDIATELY BY PROFESSIONALS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183581March 2, 2019
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS ARE EXTREMELY DIM AND VIRTUALLY WORTHLESS AT NIGHT. THE ROUND CENTER LENS LOOKS CLOUDY. THE PROBLEM IS NOT WITH THE CLEAR OUTER PLASTIC COVERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183126February 28, 2019
UNKNOWN OR OTHER
MICHELIN PREMIER LTX TIRE TREAD IS SEPARATING FROM THE TIRE AT 21000 MILES. PART #31741, GM PART #22996332
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182888February 27, 2019
EXTERIOR LIGHTING
FRONT HEADLIGHTS ARE DIMMING OUT. HEADLIGHTS ARE NOT GIVING SUFFICIENT ENOUGH LIGHTING FOR DRIVING AT NIGHT. HEADLIGHTS OUTPUT IS POOR. I HAVE EXPERIENCED NEAR ACCIDENTS WITH OTHER VEHICLES AND PEDESTRIANS AT NIGHT BECAUSE OF I CAN'T SEE THE LANE DIVIDING LINES ON HIGHWAYS AND STREETS WHILE DRIVING AT NIGHT BECAUSE OF THE FACTORY HEADLIGHTS DIMMING. THE HEADLIGHTS DOESN'T EVEN LIGHT UP INSIDE OF MY GARAGE WHEN PROJECTED AT IN CLOSE RANGE. (I HAVE INCLUDED A PHOTO)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182649February 26, 2019
EXTERIOR LIGHTING
JUST BOUGHT A 2015 SRX CADILLAC ON FEB 16, 2019. TEST DROVE DURING THE DAY, BUT BY THE TIME ALL WAS DONE IT WAS NIGHT. DRIVING HOME AND 1/10 OF A MILE OUT, I PULLED OVER TO SEE IF THE LIGHTS WERE ON. THEY WERE, SO I CONTINUED TO DRIVE. ALL ALONG CONVINCING MYSELF IT MUST BE BECAUSE I WENT FROM A CAR TO SUV AND IT WAS MY PERCEPTION OF SITTING UP HIGHER. I BELIEVE I WAS SO HOPING SINCE I HAD JUST SIGNED A 'NO WAITING TIME' AND ' AS IS' CONTRACT PLUS PURCHASING GAP AND EXTENDED WARRANTY FOR OVER $3000 MORE! WELL, IT IS NOT MY PERCEPTION FROM A DIFFERENT LEVEL! I DROVE AGAIN AND NOT ONLY ARE THE BULBS PROJECTING DIFFERENT LEVEL OF BRIGHTNESS( IF U CALL IT 'BRIGHT') BUT NEITHER MAKES IT WHERE THE ROAD IS SAFELY VISIBLE. I HAD IT IN THE DEALERSHIP SHOP THREE DAYS AFTER PURCHASE TO FIX THE CUE PROBLEM (DEALERSHIP TAKING CARE OF THAT) AND ASKED TO CHECK HEADLIGHTS. I THOUGHT THEY CHANGED BULBS AND ALL WAS WELL SINCE IVWAS TOLD THEY CHECKED THEM AND ALL WAS GOOD TO GO. NOT. I HAVE WRITTEN CADILLAC VIA EMAIL AND I HAVE NOTIFIED THE BUICK DEALER WHERE I BOUGHT THE VEHICLE. AFTER PURCHASING (BIG MISTAKE I'VE LEARNED THE HARD WAY) AND THIS PROBLEM EMERGED, I SEARCHED INTERNET AND THIS IS A COMMON PROBLEM. I'M HOPING CADILLAC OR THE BUICK DEALERSHIP WILL HELP RESOLVE THIS UNSAFE ISSUE. IF NOT, NOT SURE WHAT I WILL DO WITHOUT HAVING TO TRADE IT IN AND PROBABLY LOSE $$ GO WITH A DIFFERENT BRAND OF CAR!! HEADLIGHTS (LOW BEAMS) ARE TOO DIM TO SEE THE ROAD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181022February 19, 2019
UNKNOWN OR OTHER
2015 CADILLAC FRONT LIGHTS VERY POOR, DIM. TOOK TO DEALERSHIP, CHARGED US $188 TO "DIAGNOSE" WHEN THE PROBLEM WAS OBVIOUS, THEY WERE CLOUDY. THEN CHARGED US $1774 WE HAD NO CHOICE, LIGHTS WERE DISASSEMBLED, WE NEEDED TO SEE AT NIGHT! NOTE THERE WERE SEVERAL OTHERS GETTING SAME REPAIR RIGHT THERE AT SAME TIME. I WAS ANGRY, DEALERSHIP HAD A "BUTTON" BUILT IN ON COMPUTER TO GET FINANCIAL CREDIT FROM GM, OBVIOUSLY THIS HAPPENS OFTEN. THE CREDIT WAS $800 AUTOMATICALLY,(WE THEN PAID NET $974. )I WANT ALL TO BE REPLACED AND CREDITED. I CALLED GM, THEY ALLEGEDLY CONTACTED CADILLAC AND THEY SAID WOULD NOT HELP US. GM SENIOR REP ADMITTED THIS IS A PROBLEM, HAPPENS OFTEN 2015 MODEL. THIS WAS OBVIOUSLY IS A RECALL ISSUE!. THEY WERE GOING TO CHARGE US $188 (DIAGNOSE) AND NOT FIX IT, OR $1774 TO REPLACE/PUT BACK TOGETHER. GM SENIOR REP SAID WE SHOULDN'T HAVE PAID, IT WOULD HAVE BEEN EASIER TO GET IT SOLVED IF WE DIDNT PAY. WHAT? WE HAD TO SEE! THE LIGHTS WERE IN PIECES, WE HAD TO PAY $188 IF WE DIDNT REPLACE IT AND PAY FOR IT. WE HAD NO CHOICE. PLEASE HELP US GET FULL REIMBURSEMENT THIS IS VERY OBVIOUSLY A PROBLEM WITH MANY OF THESE 2015 SRX. THIS TREATMENT AND CHARGES TO REPLACE WAS OUTRAGEOUS. OUR CAR JUST GOT OUT OF WARRANTY BTW, AND ONLY HAS 47,600 MILES ON IT. WE HAVE ANOTHER CAR 11 YEARS OLD, LIGHTS ARE FINE, WE HAD ANOTHER CAR FOR 20 YEARS NEVER REPLACED FRONT LIGHTS. THEY ARE DEFECTIVE PURE AND SIMPLE, VERY UNSAFE. WE HAD TO USE BRIGHTS BEFORE REPLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179795February 13, 2019
EXTERIOR LIGHTING
THERE SEEMS TO BE NO FIX FOR LOW BEAMS ????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179756February 13, 2019
EXTERIOR LIGHTING
I PURCHASED THIS VEHICLE USED IN NOVEMBER 2018 FROM THE LOCAL LEXUS DEALER. I DIDN'T DRIVE IT AT NIGHT PRIOR TO TAKING A TRIP IN DECEMBER 2018 WHEN I LEFT EARLY IN THE MORNING IN A RAINSTORM. I WAS SHOCKED THAT I COULDN'T SEE A THING AND THOUGHT IT WAS JUST THE RAIN. LATER I DISCOVERED IT WAS THE HEADLIGHTS THAT WERE EXTREMELY DIM. I CONTACTED THE LOCAL CADILLAC DEALER WHO KNEW ABOUT THE PROBLEM AFFECTING THIS YEAR AND OTHER SRX MODELS. THEY SAID THEY COULD REPLACE THE ENTIRE HOUSING, ETC BUT THAT THE PROBLEM COMES BACK. THEY SAID THEY COULD NOT REPLACE WITH HALOGEN OR OTHER AFTER MARKET PARTS SINCE THEY ARE NOT CADILLAC PARTS. THEY ASKED THAT I LET THEM KNOW IF HALOGEN LIGHTS WOULD FIX THE PROBLEM IF I GO THAT ROUTE. HOW ON EARTH COULD THIS CAR NOT BE RECALLED TO FIX THE PROBLEM? THIS SITUATION IS JUST PLAIN DANGEROUS AND CANNOT BE SAFELY DRIVEN AT NIGHT WHEN LIGHTS ARE NEEDED!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175946February 9, 2019
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS ARE SO DIM THAT IT IS DANGEROUS TO DRIVE AT NIGHT. GM CADILLAC SRX 2010-2016 HAS HAD THIS PROBLEM AND GM WILL NOT FIX THE PROBLEM. DEALERSHIP ALSO WAS NO HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173639February 2, 2019
EXTERIOR LIGHTING
THE LOW BEAMS ON THIS VEHICLE CREATE A DRIVING HAZARD AT NIGHT. THERE LITERALLY ARE HUNDREDS OF COMPLAINTS JUST BY DOING A GOOGLE SEARCH. SEE ALSO CARPROBLEMZOO.COM GM/CADILLAC HAS NO FIX. THE LIGHTS DO NOT PROJECT PROPERLY AND IN DARK AREAS YOU CAN'T TELL AT TIMES THAT THE LIGHTS ARE WORKING. GM SHOULD BE REQUIRED TO FIX THIS ISSUE. I REPLACED THE HALOGEN LIGHTS WITH NEW HALOGENS AND NO DIFFERENCE. I THEN UPGRADED HALOGENS TO LED BULBS WITH A MINIMAL FIX. PLEASE TAKE THESE ISSUES SERIOUSLY. PEOPLE HAVE WRITTEN ONLINE THAT THEY CANNOT DRIVE THE VEHICLE AT NIGHT. THE ONLY SAFE MEASURE IS TO DRIVE WITH HIGH BEAMS, WHICH IS NOT POSSIBLE. THIS PROBLEM IS SYSTEMIC WITH THE LUXURY EDITION CADILLAC SRX. I THINK IT'S THE LENS OR ELECTRICAL. I THINK THIS IS THE REASON THAT THE 2016 SRX HAS HID HEADLIGHTS. NUMEROUS WEBSITES INDICATE COMPLAINTS FROM DRIVERS WHO SAY THAT THE CADILLAC DEALERSHIPS ACKNOWLEDGE THE ISSUE BUT ALSO SAY THAT GM HAS NOT ISSUED A FIX. DEALERSHIPS WANT HUNDREDS OF DOLLARS UP TO OVER A THOUSAND DOLLARS TO FIX IT, BUT THEY ALSO STATE THAT THE FIX MIGHT NOT WORK. PLEASE INVESTIGATE THIS. IT IS TRULY A SERIOUS SAFETY ISSUE. PLEASE HOLD GM ACCOUNTABLE. THANK YOU FOR YOUR TIME AND CONSIDERATION. THIS PROBLEM OCCURS WHEN DRIVING. IT IS EXTREMELY DIFFICULT TO SEE THE ROAD AND TO SEE PEOPLE WALKING ACROSS THE STREET AND TO SEE PAINT LINES. THE LIGHTS DO NOT PROJECT SOLIDLY AND WIDELY AS DO OTHER MAKES OF VEHICLES ON THE ROAD. I AM TAKING MY CAR TO THE DEALERSHIP ON 2/2/19 TO ASK THEM TO ASSESS THE SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172867January 29, 2019
EXTERIOR LIGHTING
I RECENTLY PURCHASED A 2015 CADILLAC SRX LUXURY CROSSOVER SUV (50,000 MILES). I NOTICED WHILE DRIVING AT NIGHT, THAT THE HEADLIGHTS BARELY ILLUMINATE THE ROAD. I CONTACTED MY LOCAL CADILLAC DEALERSHIP AND SPOKE WITH SERVICE DEPARTMENT PERSONNEL THAT INFORMED ME THAT THIS ISSUE WAS SYSTEMIC THROUGHOUT THE 2010-2015 YEAR SRX MODELS. THIS PROBLEM IS SO CONSISTENT THROUGHOUT SUCH SIMILAR MODELS, AND YET I AM SUPPOSE TO SHELL OUT $1300 TO FIX A KNOWN ISSUE? I AM WILLING TO PAY TO REPLACE THE LAMPS BUT GM NEEDS TO DO THEIR PART AND FIX THE FAULTY COMPONENT (THAT IS THEIR RESPONSIBILITY) THAT IS CAUSING DANGEROUS DRIVING CONDITIONS AND CONSTANT ISSUES WITH THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172958January 29, 2019
EXTERIOR LIGHTING
PURCHASED FACTORY CERTIFIED 2015 CADILLAC SRX 11/2018. IN 12/2018 ONE DIM HEADLIGHT STOPPED WORKING. IN 1/2018 2ND DIM HEADLIGHT QUIT WORKING MAKIN IT DIFFICULT TO SEE WITHOUT BRIGHT LIGHTS. FOG LAMPS ALSO STOPPED WORKING. TRULY A SAFETY MATTER. SEARCH OF INTERNET SHOWS MANY OTHER SRX'S WITH SAME PROBLEM WITH NO FACTORY FIX. CLASS ACTION SUIT FILED IN CALIFORNIA ONLY. PROBLEM IS MOISTURE ENTERING HOUSING WHERE BULBS ARE MOUNTED. CADILLAC DEALER COULD NOT STATE WHY DIM HEADLIGHTS AND FOG LIGHTS DON'T WORK. MAKES DRIVING HAZARDOUS WHEN BRIGHT HEADLIGHTS CAN'T BE USED. DIM HEADLIGHTS AND FOG LIGHTS DO NOT WORK AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172279January 26, 2019
EXTERIOR LIGHTING
TAKATA RECALL. LOW BEAM HEADLIGHTS ARE SO DIM THAT IT IS DANGEROUS TO DRIVE AT NIGHT. GM CADILLAC SRX 2010-2016 HAS HAD THIS PROBLEM AND GM WILL NOT FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171559January 23, 2019
EXTERIOR LIGHTING
PURCHASED FROM A DEALERSHIP IN GA FRONT HEADLIGHTS SEEMED TO BE WORKING AT NIGHT, NOTICED THEY WERE VERY DIM, BUT CONTINUED TO DRIVE AT NIGHT ALTERNATING BRIGHTS. TOOK VEHICLE TO DEALERSHIP RECENTLY AFTER ALMOST BEING HIT AT NIGHT AND ONCE IN THE RAIN, A CAR TURNED IN FRONT OF ME TWICE AT NIGHT LIKE THEY DIDN'T EVEN SEE ME BECAUSE NOW I REALIZE THEY COULDN'T! I WAS TOLD WHOLE SYSTEM WOULD HAVE TO BE REPLACED BEFORE MECHANIC EVEN LOOKED AT VEHICLE. GOOGLED SRX HEADLIGHT ISSUE AND CAME UP WITH LAWSUIT INFO BECAUSE OF THIS SAME SITUATION. I CANNOT DRIVE THIS VEHICLE AT NIGHT IT IS A SAFETY HAZARD AND MUST USE MY BRIGHT LIGHTS, WHICH CAUSES OTHER CARS NOT TO BE ABLE TO SEE. THE DEALER GAVE ME A QUOTE FOR 1400 DOLLARS FOR REPAIR WHICH I REFUSE TO PAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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