Cadillac Escalade Complaints (2022)

77 consumer complaints on file.

#11759851August 26, 2026
ENGINE
Driving on a major interstate and the vehicle started knocking and losing acceleration, shaking terribly at a slow down/stop, lights on dash engaged, check engine, auto hold, service stabilitrak. Determination was a engine bearing went bad which contaminated the oil and other parts
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759645August 26, 2026
ENGINE, POWER TRAIN
Engine failed while driving down the highway at speed. Just shut off. Very dangerous. No power had to pull over. Vehicle would not start agin. Said low oil pressure. Had it towed to the dealership. Complete engine failure and had to have the motor replaced. After replacement engine still does not feel right and transmission acts up as well. Complete piece of junk for how expensive these vehicles are. Scary, dangerous and do not trust this vehicle anymore. Stuck with an unsafe piece of junk that's unreliable. Please help. New motor is exactly the same as the other one so it's going to fail again. It stays at the dealership instead of my driveway. People are getting screwed. Some kind of compensation needs to be done for us with these issues. Completely unfair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759589August 25, 2026
ENGINE, STEERING
I was driving and no check engine lights were on. I came to a stop sign and the car lost all power. I couldn't get it in park and neither could any of the 3 tow truck drivers. Therefore the car had to be skated onto the tow truck and then shimmied off, causing even more damage. They fixed the motor with the same engine , said there were metal shavings, which will end up doing the same thing and I do not feel safe driving a car i just bought for 72,000. The car only has 48,000 miles on it. I picked up the car after the repair and started to drive it home and when i got up to over 55 it started shaking and pulling to the right. It is not the same car I bought just a year ago and I am still waiting for them to return it back to me after a month of waiting for a power steering replacement. They do not know for sure if that's the problem now, but said they think that this will fix it. I do not feel safe if the mechanic doesn't even know what is wrong now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759325August 25, 2026
ENGINE
1.) When traveling down a (4) lane back road (without a median or adequite shoulder) the engine of the vehicle suddenly stalled. I pulled over to the side of the road and went to restart the vehilcle and that is when I noticed a burning electrical smell. After that the vehicle was not responsive to any request. 2.) Sudden uncontrol failure of drive train/ vehicle propultion. Unable to move car to safe location. Stuck on side of (4) lane back road. 3.) The vehicle was taken to service and it was confirmed that the engine had seized. 4.) The dealership inspected the engine and noted the mechanical failure. 5.)No there were not and when accessing my "cadillac app" it noted the the vehicle was in good condtion and there were no problems to report. Notes: Vehicle was purchased with 71,642 miles on 2/28/2026 and failed on 3/8/2026 with 71,975 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755964August 10, 2026
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
While driving on a family road trip, our vehicle check engine light came in and put the vehicle in limp mode. This happened a couple of times but luckily we were close enough to our home we were able to make it home safely. The code received was indicative of a Coolant Control Valve Failure. In discussions with the dealer, there is currently a special coverage out for this component failing but that our VIN was not covered under this special coverage. After some research, we are not the only ones who are having this problem. I believe this issue is more wide spread than the dealer would like to admit. The special coverage is N252508341.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752889July 26, 2026
ENGINE
My 2022 Cadillac Escalade received the remedy for Recall 25V-274 (L87 6.2L V8 loss of propulsion) on July 22nd at the dealer. The vehicle passed inspection and was given the higher-viscosity 0W-40 oil change remedy rather than an engine replacement. Since that service, the engine has begun stalling. It stalls when the vehicle is stopped. This symptom was not present before the recall service was performed. I consider this a loss-of-propulsion safety concern consistent with the defect the recall was meant to address, and I am concerned the oil-change remedy did not correct the underlying condition. The vehicle currently has approximately 144,969 miles. I am taking it to the dealer for diagnosis and am requesting a check for diagnostic trouble code P0016 and an oil filter inspection for metal debris.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748307July 4, 2026
POWER TRAIN
I have a 2022 Escalade with 98,000 miles at 70,000 miles I complained about engine and transmission issues On June 14 I lost my transmission I brought it to the dealer and they diagnosed it as a valve body failure Valve number 6 stuck and binding Unfortunately I inquired about the special coverage and my vin is not in the special Recall This problem extends beyond what gm is saying
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747983July 2, 2026
BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I purchased a 2022 Cadillac Escalade from Carvana. The vehicle was represented as having only minor prior damage, but after taking possession I discovered evidence indicating that it had sustained significantly more extensive damage than was disclosed. Based on subsequent inspections, I believe the vehicle was not in a safe condition when it was sold to me. The primary components involved include the vehicle's structural/body integrity and suspension/alignment systems, as well as other components affected by the previous collision damage. The vehicle is available for inspection upon request. My safety and the safety of others are at risk because the vehicle does not drive or handle as a properly repaired vehicle should. I am concerned that previously damaged structural and safety-related components were not repaired to manufacturer specifications before the vehicle was sold. If critical components were improperly repaired or replaced, the vehicle may not protect occupants as intended during an emergency maneuver or subsequent collision. The issues have been inspected and confirmed by independent service personnel, who identified evidence of previous collision damage that appears to be substantially more extensive than what was disclosed at the time of sale. I have also obtained documentation supporting these findings. The vehicle has been inspected by independent repair facilities. Additional inspections by the manufacturer or other parties can be made if requested. Prior to discovering the extent of the previous damage, there were no warning lights that clearly identified the underlying safety concerns. The issues became apparent after a detailed inspection of the vehicle and review of the condition of the repaired areas rather than through dashboard warning messages. I am filing this complaint because I believe a vehicle with potentially significant structural and safety-related prior damage was sold without adequate disclosure of the extent of that damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747198June 29, 2026
ENGINE, WHEELS
What component or system failed or malfunctioned, and is it available for inspection upon request? - The Engine seized up. How was your safety or the safety of others put at risk? Engine shut off on its own will. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes GM has confirmed the engine needs to be replaced under the 6.2L engine claim. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? GM has inspected the vehicle. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning at all on the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746711June 26, 2026
ENGINE
My vehicle, a 2022 Cadillac Escalade with a 6.2L L87 engine, had the L87 recall completed withing the past year. The remedy was that it passed the inspection and engine oil was replaced with 10W-40 weight oil. Just yesterday 6/25/26, my engine quit working while driving on Interstate 265 in Louisville, Ky. Luckily, I was able to coast to the side of the highway where I stopped and was unable to restart the vehicle. After subsequent towing to the local Cadillac dealership, today 6/26/26, I was contacted by the service department that stated my engine needed to be replaced and would be covered under the L87 recall and under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735843May 5, 2026
ENGINE
The vehicle experienced a total engine failure on 03/16/2026 while traveling in the Houston/Friendswood, TX area going home from our vacation in Galveston, TX. The vehicle remained out of service at Big Star Cadillac in Friendswood until 04/27/2026. This failure is directly related to GM Safety Recall N252494000, involving defective internal engine components. Prior Ownership History (01/22/2024): The vehicle experienced an engine failure at 18,424 miles while under previous ownership. The engine was replaced by an authorized Cadillac dealership prior to my purchase. This material repair history was not disclosed at the time of sale. Second Failure (03/16/2026): At 47,503 miles, the replacement engine (N1240062M69X0196) failed catastrophically while in my possession during a return trip from vacation with my family of five. The failure occurred on Interstate 45, a heavily traveled highway, and we were barely able to exit the freeway. The new engine is part of the N126086N44X0534 series.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732689April 21, 2026
ENGINE
I purchased Used in Jan 2026 When starting the lifters were loud and I thought was normal engine operation. Since 2/17/2026 the engine vibrated or ran rough when idling. The auto/Stop Start feature failed randomly as the engine stalled when trying to start. The car passed the recall for the 6.2 Gm L85 engine issue, but is still having issues. The dealership Val Ward Ft Myers has the car now, and is replacing the lifters. My concern is that the Lower Engine issue was not properly diagnosed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732620April 21, 2026
ENGINE
2022 Cadillac Escalade. Had the 6.2 liter engine recall done about 6K miles ago in which the engine was replaced. Now it’s back at the dealer again and needs another 6.2 liter engine. Been at the dealer for a month and GM has given them no update on when they can get another engine for it. This is insane. How am I ever supposed to be able to take my family around in this vehicle if the engines keep failing. Unfortunately I just bought this from the a dealer 6 months ago so I’m stuck with a vehicle that I do not trust… a $111,000 vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732591April 20, 2026
ENGINE
Hey, Just wanted to let you know that I took my car in for the recall service on the 6.2L engine issues, They determined my engine was fine and changed the oil to the different one. Within 6 months the engine blow while I was driving, they covered it under the recall however it is clear that the oil change is not an appropriate fix for this issue. thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729538April 6, 2026
ENGINE
Purchased the vehicle 1 year ago and immediately it had oil consumption problems. Got low oil alarm after 2000 miles from the dealers oil change. Dealer told us it was within “specs”. 6 months ago we were told the 6.2 engine had a recall and a different type oil will be used. 1 month ago the engine locked up and it is now at the dealer waiting for an engine. Asked another car dealership about trading it in and they would not accept it as a trade-in because it currently has a stop sale issued. This means the vehicle is now worth nothing! Well, I have to hire Attorney to get anything for this vehicle? We paid $75,000 for it a year ago
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729042April 3, 2026
ENGINE
The contact owns a 2022 Cadillac Escalade. The contact stated that while driving at an undisclosed speed and making a turn, the vehicle suddenly lost motive power and failed to respond as needed, with several unknown warning lights illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer informed the contact that the failure could not be duplicated. The contact stated that the failure had recurred on several occasions, and the contact lost control of the vehicle, and the vehicle became difficult to operate. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The contact expressed concerns that the vehicle posed a safety hazard and was unsafe to continue driving. The approximate failure mileage was 60,645.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728563April 1, 2026
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
While driving my 2021 Cadillac Escalade on an interstate highway at approximately 70 mph with my family, including two minor children, the vehicle suddenly and without warning lost propulsion, shut off, and shifted into neutral. This occurred in active traffic and created an immediate safety hazard. A warning message appeared instructing me to restart the vehicle. After several minutes navigating traffic, I was able to restart the vehicle briefly and exit the highway. Shortly thereafter, additional dashboard alerts appeared indicating critical engine and transmission failure. After exiting the highway, the vehicle shut down completely at a traffic signal and failed to restart. The vehicle was immobilized in an active roadway until police assistance arrived to prevent a rear‑end collision and a flatbed tow was arranged. The sudden loss of propulsion at highway speed placed vehicle occupants and surrounding motorists at serious risk. The vehicle is available for inspection and was diagnosed as having a seized engine on March 9, 2026, by Diamond Cadillac in [XXX] . This failure did not occur without warning. Prior to this incident, I repeatedly reported excessive oil consumption to the selling dealer, Otto Cadillac, from whom I purchased the vehicle in April 2025 as a Certified Pre-Owned vehicle. On two separate service visits, I reported oil consumption exceeding two quarts between recommended service intervals and requested that this be documented. I was advised that the consumption was “within tolerance” and was later informed—incorrectly—that this tolerance applied to my engine configuration. Otto Cadillac performed a recall-related inspection and implemented the manufacturer-directed remedy consisting of an oil cap replacement and a change in oil viscosity to SAE 40. No mechanical repair or deeper diagnostic action was taken. The subsequent engine seizure confirms that these mitigation measures did not resolve the underlying defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725511March 19, 2026
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
On March 19, 2026 around 830AM EST, the vehicle turned off while I was driving around ~40mph. I lost all power while on a busy street and I was unable to move the car to the side of the road. The car would not shift into drive or neutral, and therefore remained in the middle of the road until a tow truck had to flatbed it to the Cadillac dealership. The L87 recall on this vehicle was performed in August 2025, however the Cadillac dealership said there were no issues found with the L87 recall. The symptoms of today's issue - vehicle turning off while driving and does not start back up, is similar to other reports of this L87 recall and demonstrates that this recall was not accurately performed and/or remedied during the service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723318March 10, 2026
ENGINE
There was a recall on my Cadillac Escalade regarding the engine. We had the vehicle inspected in the fall and were told that our engine was not affected and was safe to operate. However, on Sunday, March 8, the engine suddenly failed while I was driving on an exit ramp with children in the car. There were no warning lights or prior indications of a problem. I took the appropriate steps to have the vehicle evaluated under the recall, yet we were still placed in a dangerous and potentially life-threatening situation due to the engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721576March 2, 2026
ELECTRICAL SYSTEM, ENGINE
My 2022 Cadillac Escalade Sports Platinum has shut down several times while I'm driving, and recently it started shifting into neutral on its own. I have three kids, and my whole family was in the car when this happened. Once, it shut down and shifted to neutral as I was crossing a busy street at night. I was really scared that someone might hit us because it was hard to see. I will take the SUV to the dealer for an engine inspection because of a recall. This problem is very frightening and could put lives at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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