Cadillac Escalade Complaints

1,865 consumer complaints on file.

#10383967February 22, 2011
ENGINE AND ENGINE COOLING
THE ENGINE HAS STALLED WITH A WARNING ON MESSAGE CENTER SAYING, "REDUCED ENGINE POWER AND OIL PRESSURE LOW. TURN OFF ENGINE." THE SUV WILL ALSO GO "DEAD" WHEN TRYING TO START THE ENGINE SOMETIMES. AFTER WAITING A FEW SECONDS AND TURNING THE IGNITION KEY AGAIN, THE SUV WILL CRANK. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP 7 TIMES WITH CONSECUTIVE "CHECK ENGINE" LIGHTS ILLUMINATING WITHIN HOURS AFTER THE REPAIR. DIAGNOSTIC TROUBLE CODES HAVE REPORTED MULTIPLE SENSORS FAILING, INCLUDING THE KNOCK SENSOR ON BANK 1 (THREE TIMES). THE PROBLEM HAS NOT BEEN CORRECTED, AS THE KNOCK SENSOR HAS FAILED AND THE CAR WOULD NEED TO BE RETURNED FOR THE 8TH REPAIR IN LESS THAN THREE MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381151February 8, 2011
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR HINGE WAS WORN AND HANGING ONE HALF INCH TO THREE QUARTERS OF AN INCH FROM ITS HOUSING. WHENEVER IT WOULD RAIN, WATER WOULD LEAK INTO THE VEHICLE THROUGH THE TOP OF THE DOOR. THE BUSHINGS AND PINS WERE REPLACED IN 2010 BUT TO NO AVAIL. THE FAILURE PERSISTED AND THE DEALER ADVISED THAT A DIAGNOSTIC TEST WOULD BE NEEDED IN ORDER TO REPAIR THE VEHICLE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE CURRENT MILEAGE WAS 124,000 AND THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379480January 28, 2011
TIRES, TIRES:TREAD/BELT
MY COOPER TIRE DISCOVERER LSX P265/70R17 SPLIT DOWN THE MIDDLE INBETWEEN THE TREADS.I HAVE FOUR MONTHS OF USE ON THIS TIRE. THEY ARE STRICTLY WINTER TIRES ON MY VECHICLE. WE WENT TO NTB WHERE WE BOUGHT THE FOUR TIRES. THEY TOOK TIRE OFF TO REPLACE WITH A NEW I BOUGHT AND INSIDE WAS SEVERAL HAND FULLS OF RUBBER SHAVINGS. YOU COULD SEE THE WIRE BELTS INSIDE THE TIRE WALL WAS VERY THIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377039January 18, 2011
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 CADILLAC ESCALADE. A PENNY FEEL BETWEEN THE CONSOLE AND THE CIGARETTE LIGHTER AND CAUSED A SHORT IN THE WIRING. THE CONTACT DISCONNECTED THE WIRING AND HAD THE VEHICLE TOWED TO A LOCAL DEALER, WHO STATED THAT THE ENTIRE WIRING SYSTEM NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE CIGARETTE LIGHTER SHOULD BE LOCATED IN A DIFFERENT POSITION IN THE VEHICLE. THE CONTACT WAS CONCERNED THAT THE ENTIRE VEHICLE COULD HAVE CAUGHT FIRE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10376473January 13, 2011
EXTERIOR LIGHTING
PULSE WIDTH MODULATED L.E.D. AUTOMOTIVE LIGHTS SUCH AS ARE CURRENTLY BEING USED ON A FEW UPSCALE LUXURY CARS, NEED TO HAVE THEIR MINIMUM PULSEWIDTH INCREASED OR STANDARDIZED. THEY PRODUCE A DISTRACTING AND OFTEN IRRITATING STROBING EFFECT WHEN VIEWED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376405January 12, 2011
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TL*THE CONTACT OWNS A 2005 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE REAR DIFFERENTIAL LOCKED. THE CONTACT HAD THE VEHICLE TOWED TO A LOCAL MECHANIC WHO STATED THAT THE REAR DIFFERENTIAL NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WOULD SPEAK TO A DEALER REGARDING THE REPAIR. THE MANUFACTURER HAD NOT MADE A DECISION. THE FAILURE MILEAGE WAS 68,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374548January 6, 2011
ELECTRICAL SYSTEM
2008 CADILLAC ESCALADE. CONSUMER STATES THAT THE VEHICLE WAS LEASED AND THERE WERE ISSUES WITH THE SMELL OF BURNING PLASTIC OR BURNING WIRES AND TURNED THE CAR INTO THE DEALER. CONSUMER RECEIVED RECALL FOR HEATED WASHER FLUID SYSTEM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373912January 3, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2006 CADILLAC ESCALADE LUXURY. THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE DEALER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE DEALER PERFORMED A DIAGNOSTIC TEST WHICH CONCLUDED THAT THE PASSENGER SIDE IMPACT MODULE AIR BAG SENSOR WAS DEFECTIVE AND WOULD NEED TO BE REPAIRED. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 82,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372620December 27, 2010
VEHICLE SPEED CONTROL
THE FIRST TWO OCCASIONS OF SPEED CONTROL FAILURE OCCURRED TODAY. WHILE TRAVELING WITH THE SPEED CONTROL SET TO ABOUT 65MPH, THE CONTROL FAILED TO DISENGAGE WHEN THE BRAKE WAS APPLIED THE FIRST TIME. UPON BRAKING A SECOND TIME, IT DID DISENGAGE. SHORTLY AFTERWARDS, THE CONTROL WAS SET TO ABOUT 55MPH AND WOULD NOT DISENGAGE AFTER REPEATED BRAKING EFFORTS. IT WAS DISENGAGED MANUALLY AND NOT USED SINCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372248December 23, 2010
AIR BAGS:FRONTAL
IN AUGUST OF 2009 I NOTICED WHEN I HAD A FRONT SEAT PASSENGER I WOULD GET AN INSTRUMENT PANEL INDICATOR WARNING LIGHT OF "AIRBAG READINESS". ALSO, THE PASSENGER AIRBAG STATUS INDICATOR IN THE OVERHEAD CONSOLE WAS REGISTER AS BEING "OFF". THIS FAILURE WAS NEVER INTERMITTENTLY -- IT JUST FAILED. I WENT THROUGH THE PROCEDURES OF THE OWNER'S MANUAL FOR POSSIBLE CORRECTIONS: 1. HAVE FRONT PASSENGER ADJUST WEIGHT WHILE SEATED, MOVE OR POSITION SEAT IN A UPRIGHT POSITION, THEN TURN VEHICLE "ON AND OFF". 2. CHECK FOR ITEMS UNDER THE SEAT FOR ITEMS AND ADJUST SEAT BELTS. THE LAST WEEK OF NOVEMBER I TOOK THE VEHICLE INTO THE DEALERSHIP FOR RECALL OF NHTSA ID#10V2400000. AT THAT TIME I ADDRESSED THE PROBLEM OF THE FAILURE OF THE AIRBAG SYSTEM TO THE CADILLAC REPRESENTATIVE. HE STATED " HE HAD CHECKED THE SYSTEM FOR A RECALL OF THIS NATURE AND THERE WAS NONE". THIS COULD BE TRUE BECAUSE, I JUST LUCKED UPON SEEING AN ARTICLE ON THE INTERNET CONCERNING THE RECALL OF GM VEHICLES. HOWEVER, THE RECALL OF NHTSA ID# 10V644000 IS FOR CADILLAC/CTS 2005-2007. MY VEHICLE IS A CADILLAC/EXT 2007 HOWEVER, THIS MODEL VEHICLE IS EXPERIENCING THE EXACT SAFETY HAZARD AS THE CADILLAC/CTS 2007 MODEL. I DO NOT FEEL THIS IS A RANDOM COINCIDENCE RATHER, SOMETHING THAT SHOULD BE SERIOUSLY BROUGHT TO THE ATTENTION OF CAR MANUFACTURER. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367083November 22, 2010
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE AIR BAGS SUDDENLY DEPLOYED WHILE SHE WAS DRIVING 60 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO PUT THE AIR BAGS BACK IN PLACE AND REPLACED THE INSTRUMENT PANEL. THE ON STAR SAFETY DEVICE INDICATED THAT THE AIR BAGS NEEDED TO BE CHECKED FOR MALFUNCTIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE AIR BAGS WERE DEFECTIVE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361219October 19, 2010
SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM
MY 2002 CADILLAC ESCALADE HAS BRAKING ISSUES UNDER 5 MPH. IT APPEARS THE ABS SYSTEM IS ACTIVATED WHICH TAKES THE VEHICLE LONGER TO STOP. THE BRAKES GET VERY SPONGY AND DO NOT RESPOND IMMEDIATELY. THIS HAS CAUSED ME TO GET INTO SOME VERY CLOSE CALLS WHEN TRYING TO STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361038October 18, 2010
WHEELS
ALL 4 FACTORY RIMS ARE DETERIORATING AND ARE CAUSING THE TRIES TO LOOSE AIR AND GO FLAT IN TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360536October 14, 2010
TIRES
TL*THE CONTACT OWNS A 2009 CADILLAC ESCALADE EQUIPPED WITH BRIDGESTONE DUELER H/L ALENZA TIRES. THE TIRE SIZE WAS 285/45/22. WHILE DRIVING APPROXIMATELY BETWEEN 55-60 MPH, THE DRIVER SIDE REAR TIRE SUDDENLY EXPLODED WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD. THE DEFECTIVE TIRE WAS REPLACED WITH THE SPARE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY OFFERED TO REPLACE THE TIRE. THE CONTACT REFUSED TO HAVE THE TIRE REPLACED DUE TO THE TIRE MANUFACTURER SAFETY ISSUE. THE FAILURE MILEAGE WAS 44,500. THE DOT NUMBER WAS UNKNOWN. UPDATED 02/07/11 *BF UPDATED 02/11/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360105October 12, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:TAILGATE
2007 ESCALADE TAIL GATE CAME OPEN ON ITS OWN ALL CARGO SPILLED ONTO THE STREET . THE CAR WAS IN GEAR MOVING THRU AN INTERSECTION. THIS HAS HAPPENED ONCE, THEN I STOPPED DRIVING THE VEHICLE I CONTACTED CAD THEY DID NOT SEEM TOO INTERESTED OR CONCERNED BECAUSE VEHICLE HAS 60K MILES AND IS OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359931October 10, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
2007 ESCALADE EXT ,34K MILES. HEAT SHIELD ON EXH MANIFOLD RUSTED THRU MOUNTS , FELL INTO STEERING COLUMN. STEERING LOCKED IN A RT HAND TURN, WENT LOC, VERY HARD JERK ON STEERING WHEEL BROKE IT FREE. CHECKED PASSENGER SIDE, IT HAD ALSO FALLEN OFF BUT DIDN'T CAUSE ANY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358362September 29, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
MANIFOLD STUDS ON DRIVER SIDE ARE BROKE!!! 03 ESCALADE 6.0. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357762September 27, 2010
SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM
I HAVE A 2002 CADILLAC ESCALADE AND HAVE READ THAT THERE WAS A RECALL ONLY IN CERTAIN STATES FOR THE ABS TRACTION CONTROL MODULE MALFUNCTION. I HAVE ALMOST BEEN IN TWO ACCIDENTS SINCE I GOT THE CAR TWO MONTHS AGO. THE DEALER WON'T WORK WITH ME AND I CALLED CADILLAC AND THEY SAID THERE WAS NO RECALL. THERE ARE ALOT OF COMPLAINTS ONLINE AND THE PART IS ON BACK ORDER FOR ATLEAST 3 MONTHS EVERYWHERE. WE HAVE CHECKED OVER 35 DIFFERENT PLACES. THE ABS KICKS IN WHEN YOU ARE GOING UNDER 5 MPH AND THEN THE TRUCK WON'T STOP. IT HAPPENS EVERY TIME I GO TO STOP THE TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357874September 27, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE VEHICLE WOULD EXHIBIT AN ABNORMAL HUMMING. IN ADDITION, THE CONTACT STATED THAT THERE WAS AN UNUSUAL INCREASE IN BRAKING DISTANCE AND TIME. THE VEHICLE WOULD SPORADICALLY SLIDE TO A STOP WHEN APPLYING THE BRAKES. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351922August 26, 2010
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT WAS TRAVELING 5 MPH AND NOTICED AN UNUSUAL KNOCKING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FRONT SHOCKS, STRUTS AND DRIVE TRAIN WAS REPLACED HOWEVER, THE FAILURE PERSISTED AFTER REPAIRS. THE CONTACT STATED THAT THE FAILURE WAS PRESENT SINCE THE DATE OF PURCHASE. THE FAILURE MILEAGE WAS 14,000 AND THE CURRENT MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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