Cadillac Escalade Complaints

1,865 consumer complaints on file.

#11075815March 2, 2018
SERVICE BRAKES, TRACTION CONTROL SYSTEM, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE EXT. WHILE OPERATING THE VEHICLE, THE SERVICE PARKING ASSIST AND SERVICE TRACTION CONTROL SENSOR INDICATORS REMAINED ILLUMINATED. IN ADDITION, THE FRONT DRIVER SIDE DOOR KNOB FRACTURED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (MCLAUGHLIN CADILLAC IN EAST MOLINE, IL) AND THE MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075442February 28, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CADILLAC ESCALADE EXT. THE CONTACT STATED THAT THE "SERVICE THE AIR BAGS SOON" WARNING MESSAGE APPEARED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS FLASHING NEAR THE FRONT PASSENGER SIDE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER ISSUED ONE AIR BAG RECALL AND SIX TSBS ON THE AIR BAGS. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075484February 28, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LAWLEY GMC IN SIERRA VISTA, ARIZONA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074586February 23, 2018
UNKNOWN OR OTHER
CAR FRAME CRACKED, WITH NO ACCIDENT, ABOVE THE LEFT FRONT WHEEL. THERE IS 1/4 INCH OF COMPLETE SEPARATION. PLEASE LOOK AT THE PHOTO. CAR IS NO LONGER SAFE TO DRIVE. I DRIVE 2 HOURS A DAY, CITY AND HIGHWAY DRIVING USUALLY WITH MY TWO KIDS. I TOOK THE CAR IN TO HAVE A NAIL REMOVED FROM THE TIRE, AND WAS CALLED AND TOLD MY FRAME WAS CRACKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074401February 22, 2018
AIR BAGS
TAKATA RECALL HENNESSY CADILLAC AT 3377 SATELLITE BLVD, DULUTH, GA 30096 HAS TOLD ME THAT THEY DON'T HAVE THE PART IN YET TO FIX IT. I RECEIVED A RECALL LETTER BACK IN 2016 AND THEY STILL DON'T HAVE IN THE PART? WHY NOT? I AM AFRAID TO BE IN THIS CAR AND I LIVE IN A HOT STATE, GEORGIA. I WANT IT FIXED ASAP!!! PLEASE HELP ME MAKE THIS HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071923February 9, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE. WHILE DRIVING 5 MPH THROUGH A PARKING LOT, THE DRIVER AND PASSENGER FRONTAL AIR BAGS DEPLOYED WITHOUT IMPACT OR WARNING. THERE WERE NO INJURIES. THE CONTACT HAD TO CUT OUT THE AIR BAGS IN ORDER TO DRIVE THE VEHICLE. THE CONTACT DROVE TO THE DEALER (FLOW CADILLAC, 1400 S STRATFORD RD, WINSTON SALEM, NC 27103) AND WAS INFORMED TO TAKE THE VEHICLE TO THE INSURANCE COMPANY. THE INSURANCE COMPANY WOULD NOT ASSIST SINCE A CRASH WAS NOT INVOLVED. THE CONTACT DROVE THE VEHICLE BACK TO THE DEALER AND WAS INFORMED TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO KEEP THE VEHICLE AT THE DEALER AND THEY WOULD SEND SOMEONE TO INVESTIGATE THE AIR BAG DEPLOYMENT. IN THE INTERIM, THE DEALER PROVIDED THE CONTACT WITH A LOANER VEHICLE. THE VEHICLE WAS AT THE DEALER SINCE JANUARY 25, 2018. NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) WAS REFERENCED. THE FAILURE MILEAGE WAS 86,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056469February 9, 2018
AIR BAGS
2007 CADILLAC ESCALADE. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067131February 5, 2018
ENGINE
BOLTS ARE BREAKING ON EXHAUST MANIFORD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067151February 5, 2018
AIR BAGS
TAKATA RECALL TAKATA CORPORATION ('TAKATA') HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2007-2008 CADILLAC ESCALADES. THEY HAD UNTIL SEPTEMBER 2017. RECALL STATUS: INCOMPLETE. REMEDY NOT YET AVAILABLE THIS IS UNACCEPTABLE. I NEED MY AIRBAGS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066724February 2, 2018
AIR BAGS, UNKNOWN OR OTHER
I GOT A RECALL AIR BAG NOTICE AND MY SERVICE AIR BAG IS ON. I AS WELL GOT A NOTICE FOR MY HEATED WASHER FLUID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066140January 31, 2018
AIR BAGS
TAKATA RECALL - WHEN CHECKING THE STATUS OF MY RECALL IT SAYS INCOMPLETE REMEDY NOT AVAILABLE. I WANT MY AIRBAGS REPLACED ASAP. HOW DO I DO THAT? WWW.AIRBAGRECALL.COM SITE SAYS THIS ABOUT MY VEHICLE. RECALL STATUS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065721January 29, 2018
POWER TRAIN, SERVICE BRAKES
TL* THE CONTACT OWNS A 2017 CADILLAC ESCALADE. THE CONTACT STATED THAT THE VEHICLE ROLLED AWAY INDEPENDENTLY. AS A RESULT THE VEHICLE WAS INVOLVED IN A REAR END COLLISION. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED OPERABLE. HOVE NISSAN (1405 N KINZIE AVE, BOURBONNAIS, IL) WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11065498January 28, 2018
AIR BAGS
TAKATA RECALL - NO CONTACT FOR DEALER RON CARTER CADILLAC 18100 GULF FWY #200, FRIENDSWOOD (281) 241-1581
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064647January 24, 2018
AIR BAGS
TAKATA RECALL. I HAVE MADE SEVERAL ATTEMPTS TO HAVE THE AIRBAG REPLACED BASED ON THE RECALL. I CONTACTED BENTLEY CADIILLAC TODAY AT 1:02 PM, SPOKE WITH "JD" AND WAS TOLD THAT THEY DO NOT HAVE THAT PART AND THEY CAN NOT GET IT BECAUSE TAKATA WENT BANKRUPT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064108January 22, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TRUCK STALLS OUT WHEN PULLING OUT. NO MATTER HOW MUCH YOU PUSH ON THE GAS PEDAL. GETTING SERVICE STABILITY TRAK CONTROL MESSAGES, WHEN TURNING IT OFF IT SEEMS IT DOES NOT STALL OUT AS BAD. GAS GAUGE IS STICKING, NEVER KNOW HOW MUCH GAS YOU TRULY HAVE EVERYDAY!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063807January 19, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (MARK CHRISTOPHER AUTO CENTER, 2131 E CONVENTION CENTER WAY, ONTARIO, CA 91764, (909) 321-5860) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED NOTIFICATION FROM TK HOLDINGS, ALERTING HER THAT THE TAKATA AIR BAG MANUFACTURER FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063822January 19, 2018
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2016 CADILLAC ESCALADE. WHILE ATTEMPTING TO OPERATE THE HEAT IN THE VEHICLE, THE CONTACT WAS CONCERNED THAT THE DEFROSTER WOULD FAIL TO OPERATE DUE TO INCLEMENT WEATHER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RENICK CADILLAC (1100 EUCLID ST, FULLERTON, CA 92832, (714) 888-4503) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO SIMPSON BUICK GMC OF BUENA PARK (6600 AUTO CENTER DR, BUENA PARK, CA 90621, (866) 894-7589) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED A CASE. THE CONTACT WAS INFORMED THAT HE WOULD RECEIVE A CALL BACK. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063070January 16, 2018
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062654January 14, 2018
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
COLLISION ALERT ON WHILE IN PARK. THEY ALSO FLASH FAINTLY WHILE DRIVING WITH NOTHING IN FRONT. ALL SENSORS CLEAR OF DEBRIS. THIS IS A RECURRENT ISSUE FOR WHICH I WAS TOLD IT WAS CUE RELATED AND THAT REPLACING THE CUE WOULD FIX. (RECURRENT ISSUE) SERVICE PERSON WAS ABLE TO SEE THIS PROBLEM AS IT HAPPENED ISSUES WITH MY ESCALATE WHICH INCLUDE THE COLLISION ALERT DISPLAYING ( FLICKERING ) ONGOING. HARD TO TAKE PICTURES AS IT HAPPENS WHILE DRIVING TRANSMISSION BANGS LOW SPEED (RECURRENT ISSUES) VEHICLE LOCKED ITSELF WITH THE KEYS INSIDE. MY WIFE HAD TO CALL ME TO GET THE SPARE SET AND UNLOCK THE TRUCK. THEFT ATTEMPTED WARNING LIGHT THAT WAS TRIGGERED WHILE I WAS DRIVING AND COLLISION LIGHTS WERE BEING TRIGGERED AS WELL I HAVE ADDITIONAL DOC I COULD SEND BU THIS SYSTEM ISN'T ALLOWING IT. THANK YOU FERNANDO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061028January 7, 2018
AIR BAGS
TAKATA RECALL I DO NOT WANT THE VEHICLE. I WOULD LIKE A CREDIT TOWARDS A NEW CADILLAC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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