Buick Rendezvous Complaints

1,241 consumer complaints on file.

#10620679August 7, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHEN THE VEHICLE WAS REFUELED, THERE WAS A FUEL ODOR AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ON ANOTHER OCCASION, THE VEHICLE WAS PARKED INTO A GARAGE AND THE FUEL ODOR WAS EMITTING FROM THE VEHICLE AND ENTERING THE CONTACTS HOME. THE VEHICLE WAS THEN PARKED ON THE SIDE OF THE ROAD AND THERE WAS FUEL LEAKING FROM THE FUEL TANK. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000. UPDATED 10/17/14*LJ THE CONSUMER STATED THE GAS CAP WAS DIAGNOSED AS THE FAILURE. THE GAS WAS REPLACED BUT THE FAILURE RECURRED. THE FAILURE WORSENED. UPDATED 4/1/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620682August 7, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. THE CONTACT STATED THAT THERE WAS A ODOR OF FUEL WAS PRESENT INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 07V349000(FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 40,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618932August 5, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 BUICK RENDEZVOUS. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT SMELLED FUEL INSIDE THE VEHICLE. IT WAS DISCOVERED THAT FUEL WAS LEAKING BENEATH THE VEHICLE ON THE DRIVER SIDE. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 250,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617538July 30, 2014
STEERING
LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT RE 2005 BUICK RENDEZVOUS DEFECTS. *SMD THE CONSUMER STATED A BOLT IN THE STEERING BROKE. AFTER SHE PAID TO HAVE IT FIXED, A RECALL WAS ISSUED SIX MONTHS LATER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617264July 29, 2014
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE BRAKES FAILED AND THE EMERGENCY BRAKE WAS USED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO NOTICED THAT THE WARNING INDICATOR LOW BRAKE FLUIDS WARNING LIGHT WAS ILLUMINATED. THE MECHANIC DIAGNOSED THAT THE BRAKE LINES THAT CROSSED OVER FROM THE DRIVERS SIDE TO THE PASSENGER SIDE WERE FRACTURED DUE TO RUST ON THE INSIDE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000. UPDATED 09/05/14*LJ THE CONSUMER STATED THE BRAKE LINE WAS RUSTED WHICH CAUSED THE LEAK. THE RUST WAS HIDDEN UNDER THE SHIELD. UPDATED 12/4/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616983July 28, 2014
STEERING
WE HAVE BEEN PLAGUED WITH A STEERING WHEEL COLUMN PROBLEM FOR OVER 18 MONTHS. THIS PROBLEM STARTED AT 50,000 MILES. IT MADE A LOUD SQUEALING NOISE WHEN THE STEERING WHEEL WAS TURNED AND OVER THE NUMEROUS VISITS TO VARIOUS GMC DEALERS, WE WERE REPEATEDLY TOLD THERE WAS NOTHING WRONG AND IT WAS SAFE TO DRIVE. AFTER CONTACTING GMC ITSELF, THEY SENT US TO A DEALER WHO AT FIRST AGAIN SAID THERE WAS NOTHING WRONG. THEN TWO HOURS AFTER BEING CHALLENGED THEY RETESTED AND 'DISCOVERED' WHAT THEY DESCRIBED AS WEAR AND TEAR. WE WERE CHARGED $1,250 AND GIVEN A 1 YEAR WARRANTY. THEY DENIED THIS WAS A RECALLED COMPONENT. I STILL DO NOT TRUST THE RESULTS NOR THIS CAR, BUT I CANNOT AFFORD GETTING ANOTHER CAR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616364July 25, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2004 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE THE DRIVER DROVE AT APPROXIMATELY 90 MPH, HE LOST CONTROL OF THE VEHICLE CAUSING THE VEHICLE TO ROLL OVER SEVERAL TIMES AND CRASHED INTO AN EMBANKMENT. THE DRIVER AND PASSENGER FRONTAL AIR BAGS FAILED TO DEPLOY HOWEVER, THE FRONT PASSENGER SIDE AIR BAG DID DEPLOY. THE DRIVER DIED AND THE PASSENGER SUSTAINED INJURIES TO THE HAND, FACE, AND SHOULDERS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE SHERIFF STATION FOR FURTHER INVESTIGATION. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGE WAS 130,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10616135July 24, 2014
FUEL/PROPULSION SYSTEM
I HAVE GOTTEN THE FUEL TANK TWO OR THREE TIMES, BUT WHEN I FILL THE CAR UP IT JUST LEAKS OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615884July 24, 2014
STEERING, VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
WHEN I WOULD START MY CAR IN THE MORNING, I WOULD GET A OVERWHELMING GAS SMELL IN MY TO POINT OF ME THINKING GAS WAS LEAKING UNDERNEATH MY AND I WOULD GET OUT AND CHECK AND NOTHING. I TOOK IT TO A MECHANIC AND ASKED HIM IF THE CAR WAS LEAKING GAS AND HE SAID NO. I'M CONSTANTLY ADDING POWER STEERING FLUID TO MY VEHICLE AT LEAST TWICE A MONTH . AND RECENTLY MY SPEEDOMETER NEEDLE HAS STARTED STICKING AND SOMETIMES NOT WORKING AT ALL. IRONICALLY MY GAS NEEDLE IS ALWAYS FLUCTUATING THROUGHOUT MY CAR TRIPS. I'M SO NERVOUS WHEN I DRIVE BECAUSE I THINK I'M ABOUT TO RUN OUT OF GAS EVEN THOUGH I MAY HAVE RECENTLY ADDED GAS TO THE CAR. THIS MAY SOUND SIMPLE BUT THE GAS FUMES ARE MAKING ME SICK AND MY TWO KIDS ESPECIALLY SINCE ALL OF US SUFFER FROM ASTHMA. PLEASE PROVIDE A RESOLUTION OR FIX FOR THESE UNHEALTHY INCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614864July 20, 2014
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
THIS IS THE THIRD TIME THAT THIS VERY SCARY AND LIFE THREATENING EVENT HAS OCCURRED. THE FIRST TIME THIS OCCURRED IN 2009 IN MINNESOTA. I PARKED IN A PARKING LOT. THE KEY WAS STUCK IN THE IGNITION. THIS WAS REPLACED AT A BUICK DEALERSHIP IN ROCHESTER, MN VIKING BUICK. THE SECOND TIME, IN JULY 2013 ON A MAJOR HIGHWAY IN CHICAGO GOING AT APPROXIMATELY 10 MPH GOING IN SLOW MOVING TRAFFIC. THE SAME EVENT OCCURRED FOR THE THIRD TIME ON JULY 19 ,2014. THE CAR STOPPED RUNNING WHILE DRIVING IN 2013 AND 2014. THE ENGINE TURNED OFF. THE STEERING WHEEL DID NOT MOVE. I ATTEMPTED TO RESTART THE CAR SEVERAL TIMES. THE KEY DID NOT MOVE NOR COULD IT BE RETRIEVED. THE BATTERY LIGHT THEN TURNED ON. AFTER SEVERAL MINUTES, I WAS ABLE TO RESTART THE CAR BY TURNING THE IGNITION KEY. I WAS NOT AWARE THAT THERE WERE RECALLS ON BUICK RENDEZVOUS 2004. I LEARNED ABOUT THESE FROM LISTENING TO THE NEWS. I HAVE CALLED BUICK IN JUNE 2014. I WAS TOLD THAT BASED ON MY VIN, THE CAR DOES NOT QUALIFY FOR A RECALL AND THEY REFUSED TO HELP ME WITH EVALUATING THE CAR. I HAVE TOLD THEM THAT THE IGNITION SYSTEM HAS BEEN REPLACED IN 2009. BUICK TELLS ME THAT THEY DO NOT SEE THIS ON THEIR SYSTEM. I HAVE THE RECEIPTS, PAYMENTS AND INFORMATION FROM THE BUICK DEALERSHIP THAT COMPLETED THIS AS WELL AS FROM THE TOWING COMPANY THAT TOWED THE CAR THERE.THIS EVENT OCCURRED AGAIN ON JULY 19, 2014 WHILE I WAS IN A SHOPPING MALL PARKING. AN ADDITIONAL EVENT THAT I NOTICED THIS THIRD TIME WAS THAT I COULD NOT EVEN GET OUT OF THE CAR AS IT REMAINED UNLOCKED. I HAVE REVIEWED ON YOUR WEBSITE THAT THERE HAVE BEEN SEVERAL RECALLS RELATED TO THESE EVENTS AND OTHERS FOR WHICH I HAVE NOT BEEN NOTIFIED BY GM OR BUICK. I HAVE HAD THE CAR GO THROUGH DIAGNOSTICS SEVERAL TIMES THROUGHOUT THE YEARS, BUT WHAT HAS HAPPENED IS NOT IDENTIFIED AT THE CHECK UPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614492July 18, 2014
SERVICE BRAKES, ENGINE, POWER TRAIN
I WAS TRAVELING ON I - 75 AT 65MPH AND THE VEHICLE ENGINE STOPPED. NO POWER STEERING NO BRAKES. I COASTED TO THE MEDIAN TURNED OF THE IGNITION WAITED APROX. 15 SECONDS AND TURNED ON THE IGNITION AND THE VEHICLE STARTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610672July 15, 2014
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ENGINE
TL* THE CONTACT OWNS A 2007 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BATTERY WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE 130,000. DJR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610487July 14, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. THE CONTACT SMELLED FUEL INSIDE THE VEHICLE AND STATED THAT THE FUEL GAUGE WOULD DECREASE, EVEN WHEN THE VEHICLE WAS NOT BEING DRIVEN. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609560July 10, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED A PUDDLE OF FUEL ON THE GROUND NEAR THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL LEAK WAS DUE TO THE FUEL TANK BEING FRACTURED WHERE THE FUEL FILL TUBE CONNECTED. AS A RESULT, THE FUEL TANK NEEDED TO BE REPLACED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 159,333.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607070June 30, 2014
SERVICE BRAKES
WHEN I APPLIED BRAKES MY TRACTION LIGHT CAME ON AND I DIDN'T HAVE ANY POWER TO MY BRAKES. I DOUBLE PUMPED AND THEY WORKED AGAIN, ALMOST RAN INTO A SUBWAY!!! THIS IS VERY SCARY AND I BROUGHT VEHICLE IN AND THEY COULD DIAGNOSIS A PROBLEM BECAUSE IT WAS INTERMITTENT. I HAVE GOOGLED THIS AND THIS IS A SEVERE PROBLEM WHEN YOUR BRAKES DON'T WORK AND HOW DO YOU FIX THEM WHEN THE SHOP CAN'T FIGURE IT OUT!!! IT SAYS IT IS A SENSORY ISSUE, AND FEELS LIKE THE ABS ARE WORKING WHEN YOU ARE ON ICE, BUT THIS IS HAPPENING ON DRY PAVEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606655June 28, 2014
ELECTRICAL SYSTEM, ENGINE
THE CAR WAS BUCKING AND STALING WHILE I WAS ON THE ROAD. I KEPT LOSING POWER STEERING AND THE WINDSHIELD WIPERS WOULD COMING ON. THE GM DEALER DIAGNOSED THE PROBLEM IN THE INVOICE REPORT AS " FAULTY IGNITION SWITCH" THE PART NUMBER GIVEN AS 15242754. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606426June 27, 2014
ELECTRICAL SYSTEM
THERE HAS BEEN A RECALL FOR VARIOUS DIFFERENT GM MODELS ON IGNITION COILS(BUT THE 2004 BUICK RENDEZVOUS IS NOT LISTED AS ONE OF THEM. THE HOUSING AROUND MY IGNITION COIL HAS UNRAVELED, AND NEEDS TO BE REPAIRED. I DO NOT WANT ANY CONCERNS WITH THIS. CAN GM SEND ME A VOUCHER TO HAVE IT REPAIRED IN ORDER FOR ME TO HAVE A PIECE OF MIND? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605136June 23, 2014
SERVICE BRAKES, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. WHILE DRIVING 35 MPH, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD. THE DEALER STATED THAT THE BRAKE AND FUEL LINES WERE SEVERELY RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604721June 20, 2014
ELECTRICAL SYSTEM
WE WERE TRAVELING ON THE INTERSTATE AT 65 MILES PER HOUR ON JUNE 5, 2016 AND JUNE 11, 20176. THE VEHICLE JUST WENT TOTALLY DEAD. THE MOTOR, THE POWER STEERING, EVERYTHING...WENT TOTALLY DEAD. I WAS IN THE PASSING LANE AND A TRANSFER TRUCK WAS ON MY TAIL AND I HAD TO GO INTO THE GRASS MEDIAN TO AVOID GETTING SMASHED AND THE TRUCK HAD TO SWERVE OVER TO MISS ME. AFTER REPEATED ATTEMPTS TO RESTART THE CAR, IT STARTED. I WENT STRAIGHT TO AN AUTO REPAIR SHOP AND THEY CHECKED MY STARTER, ALTERNATOR, AND BATTERY. THOSE THINGS WERE OK AND THEY SUGGESTED MAYBE I HAD BAD GAS. ON 6/11/13, I WAS ON THE ROAD AGAIN DOING 65 AND WITH NO WARNING WHATSOEVER, THE VEHICLE WENT DEAD JUST LIKE THE WEEK BEFORE. I WAS ABLE TO PULL INTO A TURN LANE BARELY AVOIDING A REAR END COLLISION. WE TOOK THE CAR TO A REPAIR SHOP.. WHEN WE WENT TO GET THE CAR, THEY TOLD US IT WAS THE IGNITION PART THAT GM WAS RECALLING. THE MECHANIC TAPPED ON THE PART WHILE THE VEHICLE WAS RUNNING AND IT DIED IMMEDIATELY. HE ALSO ASKED US IF THE AIRBAG WARNING LIGHT HAD BEEN COMING ON. WE SAID YES IT HAD BEEN FOR ABOUT TWO MONTHS AND THE CHECK ENGINE LIGHT HAD BEEN ON A LOT DURING THE LAST MONTH. WE CONTACTED THE GM AND TALKED TO CUSTOMER SERVICE WHO TOLD US THE RENDEZVOUS WAS NOT YET ON THE RECALL LIST AND I WOULD HAVE TO PAY FOR THE REPAIR MYSELF. I WENT TO THE LOCAL GM DEALER, [XXX], AND THE MANAGER TOLD ME HE COULD NOT HELP ME. HE SAID THEY WERE INDEPENDENT OF GM AND IF THEY FIXED IT, THEY WOULD NOT BE ABLE TO RECOUP THE COST FROM GM. DO I HAVE ANY OTHER RECOURSE? IS IT GOING TO TAKE A FAMILY BEING KILLED IN A RENDEZVOUS BEFORE GM WILL TAKE RESPONSIBILITY FOR THIS VERY WELL KNOWN PART DEFECT? I HAVE LIVED THROUGH TWO MIRACLES WHERE MY FAMILY COULD EASILY HAVE BEEN KILLED BECAUSE OF THIS KNOWN DEFECTIVE PART. IF I HAVE TO PAY FOR THIS REPAIR, IS THERE A WAY I CAN BE REIMBURSED BY GM? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604767June 20, 2014
ENGINE
TL* THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. AFTER THE VEHICLE STALLED IT WOULD RESTART ON ITS ON WITHIN A FEW MINUTES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FUEL PUMP WAS REPLACED. THE FAILURE MILEAGE WAS 160,000. THE CURRENT MILEAGE WAS 162,408. UPDATED 9/12/14-*CN THE CONSUMER STATED THE THROTTLE POSITIONING SENSOR, CAMSHAFT SENSOR, AND CRANK SENSOR WERE ALL REPLACED. THE VEHICLE WOULD IDLE /STALL WALL BEING DRIVEN. THE STEERING WHEEL WOULD LOCK. THE VEHICLE WAS NOT REPAIRED. UPDATED 2/5/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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